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-   Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)
-   -   Tivo V6 : Virgin Media V6 - Powered by TiVo(new STB) (https://www.cableforum.uk/board/showthread.php?t=33702913)

Stephen 01-11-2016 23:37
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by RichardCoulter (Post 35867030)
So, it looks like the current state of play is that new customers are being looked after, whilst existing customers are treated with contempt.

You'd think they'd have the sense to issue them to customers who can no longer tolerate the old box. Some have been customers for over 20 years and VM have effectively just shrugged their shoulders (they did this to me after 17 years).

Its cheaper to keep an existing customer as opposed to touting for a new one; they really don't have a clue.
How do you work that out?

Existing customers already paying and new customers bring in extra revenue so it makes more sense to attract new customers

passingbat 01-11-2016 23:51
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by Stephen (Post 35867083)
How do you work that out?

Existing customers already paying and new customers bring in extra revenue so it makes more sense to attract new customers

What happened to keeping your loyal customer base happy? The previous management did.


But one case does not prove that new customers are getting priority

1andrew1 01-11-2016 23:54
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by Stephen (Post 35867083)
How do you work that out?

Existing customers already paying and new customers bring in extra revenue so it makes more sense to attract new customers
It would be pretty expensive for VM to replace all 2m Tivo boxes en masse. eg If each box cost VM £70, that would be £140m.

Spaceboyo 02-11-2016 11:00
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
1 Attachment(s)
Screenshot of email from Virgin attached.

There is also a link to website virginmedia.com/mynewbox

Very little info on box, but pics of front and back connections.

1andrew1 02-11-2016 11:25
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by Spaceboyo (Post 35867130)
Screenshot of email from Virgin attached.

There is also a link to website virginmedia.com/mynewbox

Very little info on box, but pics of front and back connections.
From that document, here's a link to all the pages on VM's site about the new box. /mynewbox takes you to:

http://www.virginmedia.com/shop/camp...-v6-about.html

Ddonald2016 02-11-2016 11:32
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by 1andrew1 (Post 35867137)
From that document, here's a link to all the pages on VM's site about the new box. /mynewbox takes you to:

http://www.virginmedia.com/shop/camp...-v6-about.html
Here is a few things 1tb box when sky offer 2tb come on virgin seriously ( I hope there is a 2tb box). It's good the new box comes with wifi but are we allowed more than one for a seamless wifi connection. What a stupid thing for virgin to say it might not look like the picture wtf is the sense in that.

So when is it coming well we still don't know,

How much will it cost we still don't know,

Can we get more than one we still don't know,

What does the software look like we still don't know

What 4K content that don't cost any extra on top of our subscription, we still don't know

Well done to the new customers, screw existing customers lottery

Mr Banana 02-11-2016 11:38
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by Ddonald2016 (Post 35867141)
Here is a few things 1tb box when sky offer 2tb come on virgin seriously ( I hope there is a 2tb box). It's good the new box comes with wifi but are we allowed more than one for a seamless wifi connection. What a stupid thing for virgin to say it might not look like the picture wtf is the sense in that.

So when is it coming well we still don't know,

How much will it cost we still don't know,

Can we get more than one we still don't know,

What does the software look like we still don't know

What 4K content that don't cost any extra on top of our subscription, we still don't know

Well done to the new customers, screw existing customers lottery
If you calmed down a little bit and read things properly, you would understand that they mean your V6 box won't look like the one on the website as that is the existing Tivo box.

Ddonald2016 02-11-2016 12:12
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by Mr Banana (Post 35867144)
If you calmed down a little bit and read things properly, you would understand that they mean your V6 box won't look like the one on the website as that is the existing Tivo box.
Ok fair point but as for the rest

Stephen 02-11-2016 12:22
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
So it's got WiFi. The remote is Bluetooth and it has a find remote feature like Sky Q. But only 1Tb of storage still.

Doesn't sound all that great really.

Only 4k will be Netflix if you pay and free YouTube content.

We know it will be the TiVo software we already have.

denphone 02-11-2016 12:26
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by Stephen (Post 35867162)
So it's got WiFi. The remote is Bluetooth and it has a find remote feature like Sky Q. But only 1Tb of storage still.

Doesn't sound all that great really.
It would not surprise me if there is one with a bigger storage just like the current TiVo's Virgin have..

Ultimate.Conj 02-11-2016 12:32
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
It also only mentions an installation and activation fee.

Installation: An engineer installation fee applies (starting from £40 for standard install).
Activation Fee: There is an activation fee of £14.99.

Doesn't mention anything about an additional monthly fee or even a fee for the box itself. Or will that come later?

1andrew1 02-11-2016 12:37
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by Stephen (Post 35867162)
So it's got WiFi. The remote is Bluetooth and it has a find remote feature like Sky Q. But only 1Tb of storage still.

Doesn't sound all that great really.

Only 4k will be Netflix if you pay and free YouTube content.

We know it will be the TiVo software we already have.
There could be a 3Tb available, we just don't know if this is just a one-box-fits-all solution.
There's also likely to be Amazon 4k content too.

denphone 02-11-2016 12:42
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
Quote:
Originally Posted by 1andrew1 (Post 35867169)
There could be a 3Tb available, we just don't know if this is just a one-box-fits-all solution.
There's also likely to be Amazon 4k content too.
According to MB's latest posting there are definitely at least 2 box sizes.

http://www.cableforum.co.uk/board/sh...&postcount=201

1andrew1 02-11-2016 12:45
Re: Coming Soon to Virgin Media TV (2016) Vol 2
 
Below is MediaBoy's original post with my comments in italics. MediaBoy's comments are from August and obviously the marketplace has changed since then.

TiVo A:
-1tb
-6 tuners
-wifi
-Allow streaming to one device
-Cost £99 with a £12p/m charge.
The 1Tb has 4K. I don't think there would be an extra £12pm charge as this is just the standard box.



TiVo B:
-2tb
-6 tuners
-Allow you to stream to 4 devices
-wifi
-4k
-Cost £199 with £15p/m charge.
I can't see VM selling this for £200, no one would buy it.


Information may change.

Ultimate.Conj 02-11-2016 12:49
Re: Virgin Media V6 - Powered by TiVo(new STB)
 
£199 for 4K box....wow...that's pretty pricey


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