Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That TBB is pretty much similar to mine. I really don't know what is going on with VM. My other BT circuit TBB is fine.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Just had this happen overnight. No config change, just a lengthy outage.

https://www.cableforum.co.uk/images/local/2017/03/4.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I went from 16 to 24 downstreams last night in CB24, i guess it was only locked onto a few channels between 2am and 4am looking at the graph.

https://www.cableforum.co.uk/images/local/2017/03/3.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Something odd happened early this morning:

https://www.cableforum.co.uk/images/...2017/04/16.png

My IP number hasn't changed but a small packet loss seems to have stopped and the latency improved a bit.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I wonder if the improved latency is a side-effect of things being knocked off the network.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Had a small outage earlier. Rang 150, automated message with "We are improving our network in your area". Oh good, perhaps being moved to a new CMTS. Anyway, connection has come back up but there's been no changes as far as I can tell. Oddly, there is two different CMTS MAC's in the network log. One a Cisco and the other a RiverDelta, which is the one that I think I'm still on. Not sure what's going on there.

Network Log
Date And Time Error Number Event Description
2017-04-20 10:17:50.00 82000200 No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=00:a2:89:26:7d:61;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:18:45.00 82000900 B-INIT-RNG Failure - Retries exceeded;CM-MAC=;CMTS-MAC=00:a2:89:26:7d:61;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:18:46.00 82000200 No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=00:a2:89:26:7d:61;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:19:10.00 84000500 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=;CMTS-MAC=00:a2:89:26:7d:61;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:19:14.00 84020200 Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:a2:89:26:7d:61;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:19:19.00 82000100 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=;CMTS-MAC=00:a2:89:26:7d:61;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:20:03.00 84020200 Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:a2:89:26:7d:61;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:20:04.00 84020300 MDD message timeout;CM-MAC=;CMTS-MAC=00:a2:89:26:7d:61;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:20:17.00 82000200 No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=00:0e:39:d2:28:01;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:21:21.00 68000100 DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:0e:39:d2:28:01;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:21:52.00 84020200 Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:0e:39:d2:28:01;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:21:52.00 84020300 MDD message timeout;CM-MAC=;CMTS-MAC=00:0e:39:d2:28:01;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:23:08.00 68000100 DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:0e:39:d2:28:01;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:23:38.00 84020200 Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:0e:39:d2:28:01;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:23:38.00 84020300 MDD message timeout;CM-MAC=;CMTS-MAC=00:0e:39:d2:28:01;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:23:51.00 82000200 No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=00:0e:39:d2:28:01;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:24:10.00 84020200 Lost MDD Timeout;CM-MAC=;CMTS-MAC=00:0e:39:d2:28:01;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:24:10.00 84020300 MDD message timeout;CM-MAC=;CMTS-MAC=00:0e:39:d2:28:01;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:25:28.00 68000100 DHCP FAILED - Discover sent, no offer received;CM-MAC=;CMTS-MAC=00:0e:39:d2:28:01;CM-QOS=1.1;CM-VER=3.0;
2017-04-20 10:26:09.00 82000200 No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=00:30:b8:d0:be:56;CM-QOS=1.1;CM-VER=3.0;

https://www.cableforum.co.uk/images/...2017/04/13.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Connection went down again about 20 minutes ago. Back up and now on 20 downstream channels and 2 upstream. On a Cisco CMTS, presumably cBR-8?

Channel Frequency(Hz) Power
(dBmV) SNR
(dB) Modulation Channel ID
1 299000000 4.1 38.6 256 qam 17
2 323000000 4.8 38.6 256 qam 20
3 315000000 4.5 38.6 256 qam 19
4 307000000 4.5 38.6 256 qam 18
5 291000000 3.9 38.6 256 qam 16
6 283000000 4 38.9 256 qam 15
7 275000000 4 38.6 256 qam 14
8 267000000 4 38.6 256 qam 13
9 259000000 4 38.9 256 qam 12
10 251000000 4.1 38.6 256 qam 11
11 243000000 4.5 38.6 256 qam 10
12 235000000 4.8 38.9 256 qam 9
13 227000000 4.8 38.6 256 qam 8
14 219000000 4.8 38.9 256 qam 7
15 211000000 4.6 38.6 256 qam 6
16 203000000 5.1 38.9 256 qam 5
17 195000000 5.8 38.9 256 qam 4
18 187000000 6.4 38.9 256 qam 3
19 179000000 6.4 38.9 256 qam 2
20 171000000 6.6 38.9 256 qam 1

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Minimum latency seems to have reduced a bit since yesterday.

https://www.cableforum.co.uk/images/local/2017/04/6.png

https://www.cableforum.co.uk/images/local/2017/04/7.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I was told that our "local fault" was cleared yesterday, but the situation hasn't changed for me..

https://www.cableforum.co.uk/images/local/2017/04/3.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Seemed to be an outage here last night, didn't get connection back until I rebooted the modem (router in modem mode).

Can't see any changes, same down / up channels etc

https://www.cableforum.co.uk/images/local/2017/04/2.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

No outage problems here in Coventry. I guess the problem was local or regional.


I did have a problem with low down speeds yesterday, but no outages. I rang CS and they rerouted my connection, which inevitably changed my IP address.

The busy section in the graph is me doing some overnight torrenting.

https://www.cableforum.co.uk/images/local/2017/04/1.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Had a "hump" in the graph starting around 8pm last night and tonight. Anyone else getting it? Peering issues again?


https://www.cableforum.co.uk/images/...2017/05/17.png

Edit: Seeing it on another graph monitoring a connection that's on Telf13 (I'm on Telf14). Guess it's just a peering issue.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Seeing the same down here on the south coast.

https://www.cableforum.co.uk/images/...2017/05/16.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ditto in Cardiff

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I do get myself worked up over silly thing and I want to punch the wall atm because I can't stand it when people do stupid ****ing stuff that doesn't make sense. I just went to have a look at my bqm only to find that the login page has changed and my saved username and password are no longer there. I can't remember what my username is (and you can't use your email address) because I only sign in once or twice a year which is why it was saved and there is no "forgot username" option. If you try signing up or anything else it just says email address is already in use and account is active, please login.
I might just be being a complete spoon and the whole thing is ****ed up and it is like they don't want you to be able to use the site. All I wanted to do is see if I had a hump as well and now I am ready to explode.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I saw they'd changed the appearance quite dramatically but my stored login and password (FF 52.1.1) worked fine.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The "forgot your password" option allows you to enter either your username or email, then reset from there.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

You should use Lastpass addon.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Second this. No idea what my password for TBB is, but lastpass does it all.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

it resets your password by entering sending you an email but it provides no indication of what the username for the account is. I also thought the lack of contact info on the site was ****. Normally you have a help/faq/contact us section but there is nothing. Luckily there was a paragraph at the bottom of the password reset email saying "if you think you have received this in error please click here". I fired off an email having a polite moan and there were very good and emailed me back this afternoon with my username and admitted that it is an issue which they are in the process of fixing.

Anyways, here is my hump. I am very curious to know what would cause a national blip like that. (edit: the code is also screwed up for the links and it is quicker for me to take a flipping screen dump and upload it myself)

https://www.cableforum.co.uk/images/...2017/05/21.jpg

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Humpty Dumpty again........

https://www.cableforum.co.uk/images/...2017/05/15.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2017/05/14.png

The little bump that has shown up from 8-10pmish the last couple of evenings seems to have decided to start earlier and stick around for longer this evening.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Snap!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2017/05/13.png

for a little bit of contrast of what it should be like

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Same here. It's interesting that the original hump had a slow rise and fall whereas this one is quite abrupt.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2017/05/11.png


funny how it seems to be for pretty much exactly 4 hours as well

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I've got the hump again

https://www.cableforum.co.uk/images/...2017/05/10.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/local/2017/05/9.png



mine is mid-progress. I am not too worried about it to be fair. If it wasn't for you buys discussing it on here I wouldn't have even noticed. I do my fair share of gaming and downloading and everything has been normal the last couple of days for me. I am amazed that VM haven't picked up on this though with the network monitoring tools; we are talking about the latency doubling across the entire network for 4 hours.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.ispreview.co.uk/index.php...broadband.html

So apparently, everyone who has noticed the hump here and on other sites are in the less than 1%. Plus losing 0.98% of capacity is enough to cause at least a doubling of the minimum latency.
https://www.cableforum.co.uk/images/...017/05/1.jpg?2

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It does make you worry about the lack of capacity on the network.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

at least they have identified and acknowledge the problem. Strange how it seems be to be bang on 7-10 for exactly 3 hours.

https://www.thinkbroadband.com/broad...53419b8a26.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Seems to be fine after it shat itself last night slightly.


https://www.cableforum.co.uk/images/local/2017/05/8.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

mine is as flat as a pancake as well minus the outage

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

No hump here and no outage though there was a burst of packet loss around 00:30.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

One of the peers running hot and don't want to pay for more this is regular maybe not on this scale but regular.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/local/2017/06/7.png

......and the network log is just line after line "DHCP RENEW sent - No response for IPv4" since this morning. Connection seems sluggish too.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

And it continues

https://www.cableforum.co.uk/images/local/2017/06/6.png

02/06/2017 10:50:16 GMT 02/06/2017 10:50:16 GMT Error (4) 68010302 DHCP WAN IP - 86.xxxxx
02/06/2017 10:49:46 GMT 02/06/2017 10:49:46 GMT Error (4) 68000407 TOD established
02/06/2017 10:49:38 GMT 02/06/2017 10:49:38 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
02/06/2017 10:49:37 GMT 02/06/2017 10:49:37 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
02/06/2017 10:49:31 GMT 02/06/2017 10:49:31 GMT Notice (6) 84000510 Downstream Locked Successfully
02/06/2017 10:49:20 GMT 02/06/2017 10:49:20 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
02/06/2017 10:48:59 GMT 02/06/2017 10:48:59 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
02/06/2017 10:48:17 GMT 02/06/2017 10:48:17 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
02/06/2017 10:46:53 GMT 02/06/2017 10:46:53 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
02/06/2017 10:44:04 GMT 02/06/2017 10:44:04 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
02/06/2017 10:38:27 GMT 02/06/2017 10:38:27 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
02/06/2017 09:57:47 GMT 02/06/2017 09:57:47 GMT Error (4) 68010302 DHCP WAN IP - 86.xxxxx
02/06/2017 09:57:16 GMT 02/06/2017 09:57:16 GMT Error (4) 68000407 TOD established
02/06/2017 09:57:07 GMT 02/06/2017 09:57:07 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
02/06/2017 09:57:06 GMT 02/06/2017 09:57:06 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
02/06/2017 09:57:01 GMT 02/06/2017 09:57:01 GMT Notice (6) 84000510 Downstream Locked Successfully
02/06/2017 09:56:47 GMT 02/06/2017 09:56:47 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
02/06/2017 09:56:25 GMT 02/06/2017 09:56:25 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
02/06/2017 09:55:43 GMT 02/06/2017 09:55:43 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
02/06/2017 09:54:19 GMT 02/06/2017 09:54:19 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Can someone post the URL on the website to view existing graphs?

Since the change of the site i cannot find it. Thanks.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Thanks Taf.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

For anyone else wondering, your existing graphs are listed under "My Profile" (Top right after logging in). Confused me as well.

I don't like the new website design.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well Hello 24 channels...

https://www.cableforum.co.uk/images/local/2017/06/8.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

You think you've got it bad, this has been mine for months and I'm only on 20 channels:

https://www.cableforum.co.uk/images/local/2017/06/9.png

This is actually the best it's been compared to the weekend, as well.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'm guessing by the looks of things, you're dealing with both the latency issue of the hub 3, combined with some utilisation? Doesn't look healthy I have to agree.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I mean 20 here isn't so bad.

https://www.cableforum.co.uk/images/...2017/06/10.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'm not sure it is utilisation, I get pretty good speeds all the time. There's also no dip in the graph, not even at 4am (The spikes above are due to my media server pulling in content that tends to release around 4am), it's pretty consistent 24/7. I would have expected some reprieve outisde prime hours.

It look horrendous, but doesn't actually affect my usage much - I play games with General Maximus every week and my ingame pings are fantastic, I don't get any lag spikes or anything like that.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Those hourly "DHCP RENEW sent - No response for IPv4" are still there, but the sudden utter flakiness of my connection at is getting troublesome. Around 6pm and 10pm yesterday.

https://www.cableforum.co.uk/images/...2017/06/11.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Only 20 channels here ;

https://www.cableforum.co.uk/images/...2017/06/12.png

This has always been consistant (Only been monitoring for a few months, after I got my SH3 and switched to Gamer 200).

However, despite it not looking great, I dont [knowingly] suffer any speed issues.

The spike btw is my daily backups to cloud storage.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

AGH! And the overseas bods say there is no fault with my connection!! It went off completely for 15 minutes this afternoon, and all day it has been hit and miss to get ANY sight to load.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My "on-of-on-off" problem is still happening. First reported on 23rd September 2015

https://www.cableforum.co.uk/images/...2017/06/17.png

The response on the forum a couple of months ago left me speechless...

VM had told to take the matter to abitration !!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I still think your upstream is flapping during those early minutes.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I would go to arbitration and ask them how they do not have the ability to diagnose and repair faults on their own network that they manage.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It is and I've told them. As you have. No response though. :(

---------- Post added at 19:34 ---------- Previous post was at 19:33 ----------

They did (after a fashion), then the fault reappeared and nothing fixed so far.... :dozey:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My 20 channels over the past 2-3 weeks has slowly been getting a lot better.

https://www.cableforum.co.uk/images/...2017/06/18.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Keep getting brief drop outs for the last couple of days. Got "RCS Partial Service" in the network log but it doesn't show for each drop out, so not sure why it's doing it.

https://www.cableforum.co.uk/images/...2017/06/19.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Drop outs seem to be getting a bit more frequent. Bit annoying that the network log doesn't seem to update. Only thing I can see is that the upstream channels change but that maybe just down to what the hub locks on to at the time.

Edit: Graph doesn't seem to be updating unless you click on it. Had quite a few drops after 4pm.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

According to live chat, there is an intermittent fault that'll be sorted sometime between now and the 26th. Nothing showing on the service status so not sure how accurate that is.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

the great thing about live chat is that you can take a screen dump of what they said :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Seems to be fixed now. Got a text saying they had fixed the network problem. They've also given a £6 credit for loss of service. Didn't ask for it so nice of them to do so. Quite happy with the customer service tbh. Would be nice if the fault appeared on the service status checker. Guess there must be a reason why it didn't?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Seems like the old friend, the hump, is back. Must be a once a month thing.

https://www.cableforum.co.uk/images/...2017/06/21.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yes, here in Cardiff too

https://www.cableforum.co.uk/images/...2017/06/22.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

look at that, I have got the hump back as well and I am on the other side of the country

https://www.cableforum.co.uk/images/...2017/06/23.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

so far so good for tonight, mine is as flat as a pancake

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The yellow latency spikes have been declining over what I can see of about 4 days now and it looks like this.

https://www.cableforum.co.uk/images/local/2017/07/7.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Swapped back to the SH2ac, mainly out of curiosity to see whether the latency spikes on the Hub 3 actually affect anything. I've never really noticed any issues with the Hub 3 so I'm quite surprised that web pages load noticeably quicker with the 2ac. Was extremely easy to do as well via live chat. I'll keep the 2ac connected until the Hub 3 gets a firmware fix.

https://www.cableforum.co.uk/images/...2017/08/12.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I think the little yellow bits are tumbleweeds...

https://www.cableforum.co.uk/images/...2017/08/15.png

My Sky connection, about 5 years on, is as stable as the day I had it installed. Remember a few here saying I would get congestion and similar horror type issues as I had on Virgin Media. Didn't happen :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Sky have been much better at proactively tackling congestion. Virgin seems to go through phases where it gets really bad, then there's a big push to clean it up, then it gets bad again.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Having upgraded to Vivid 350, I'm back on the Hub 3. Tbh, I'm not sure what the fuss is about with the whole Puma 6 chipset issue. Yes it obviously has issues but it doesn't seem to noticeably affect things, at least for me anyway. Having said the 2ac loads web pages quicker, there isn't actually much of a difference using the Hub 3. One thing that the Hub 3 does do better in is bufferbloat, if the dslreports speed test is accurate. I'd consistently get a C with the 2ac, I consistently get an A with the Hub 3. Same Asus router used with both.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I agree with Jon22. The Hub 3 issues have been woefully over-dramatized, imo.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Thirded, having used the hub 3 for months now I can honestly say it has never once affected anything latency sensitive for me.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I need to do a little more testing, but initial results since going from 8 to 20 downstream channels does suggest increased latency. I've only managed to do some remote testing so far, but will do a little more in a few days time.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I get this quite a lot, though it doesn't seem to have any adverse effect on my connection.

https://www.cableforum.co.uk/images/...2017/08/25.png

The more annoying, and more recent issue, is one of my connection dropping to 50MB max until I reboot.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Is that using a Superhub 1?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Been getting brief connection drops for the last couple mornings (early hours). Each time the latency has reduced, which is nice. Guessing it must be some form of maintenance? Not had any changes to the number of downstream channels. Upstream is still 2x 16QAM, although the bonded pair do change.

Saturday
https://www.cableforum.co.uk/images/...2017/08/26.png

Sunday (today)
https://www.cableforum.co.uk/images/...2017/08/27.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Turns out that there was a fault, connection went off a few times just before lunch.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Sorry, bit of a late reply, but no, it's a Superhub 2 :)

The spikes do go away, but then return looking just as they did before.

Here's yesterdays:

https://www.cableforum.co.uk/images/...2017/08/32.png

The SH2 is in modem mode with an Archer C9 router sitting behind it. My first thoughts were that this is some kind of cloud-storage synching, but I don't have anything running at the early-morning times shown in the graph.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2017/08/36.png

Virgin Business Voom 3 with 5 static option (Voom 3). Not using the Hitron apart from as a modem, PFSense handles the rest of the network

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

TBB graph aside :P

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

we'll see how the pings go on Tuesday

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yesterday vs today

https://www.cableforum.co.uk/images/local/2017/09/3.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Still looking awful here

https://www.cableforum.co.uk/images/local/2017/09/4.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I agree with Jon22. My bufferbloat tests between the two devices using an Asus router show the same differences.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

nice, it took long enough, let's hope it stays that way.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Gone from 20 to 24 downstream channels overnight. Still on 2x 16QAM upstream.

https://www.cableforum.co.uk/images/...2017/09/13.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Is it normal for SNR to drop slightly along with power levels, with the addition of more channels? SNR has dropped to between 36-38dB, I'm sure it was reading 38-40dB this morning. Power levels were close to 0, now between -3 to +2dBmV. Still in spec, just curious.

Channel Frequency(Hz) Power
(dBmV) SNR
(dB) Modulation Channel ID
1 299000000 -2.7 36.3 256 qam 21
2 323000000 -2.2 36.3 256 qam 24
3 315000000 -2.4 36.6 256 qam 23
4 307000000 -2.4 36.6 256 qam 22
5 291000000 -2.9 36.3 256 qam 20
6 283000000 -2.7 36.6 256 qam 19
7 275000000 -2.7 36.6 256 qam 18
8 267000000 -2.5 36.6 256 qam 17
9 259000000 -2.5 36.6 256 qam 16
10 251000000 -2.4 36.6 256 qam 15
11 243000000 -2.2 36.3 256 qam 14
12 235000000 -1.9 36.6 256 qam 13
13 227000000 -1.7 36.6 256 qam 12
14 219000000 -1.7 36.6 256 qam 11
15 211000000 -1.7 36.6 256 qam 10
16 203000000 -1.2 36.6 256 qam 9
17 195000000 -0.7 37.3 256 qam 8
18 187000000 0 37.3 256 qam 7
19 179000000 0 37.3 256 qam 6
20 171000000 0.2 37.6 256 qam 5
21 163000000 0.5 37.6 256 qam 4
22 155000000 0.9 37.6 256 qam 3
23 147000000 1.4 37.6 256 qam 2
24 139000000 1.7 37.3 256 qam 1

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Had VM package installed today.

Can't see to much difference between my VM line and Sky line no??... :-/

https://www.cableforum.co.uk/images/local/2017/10/3.jpg

I understand the line needs a couple of days to stabilize so I hope it gets better.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It doesn't need anytime to stabilise on VM, i wouldnt worry about the yellow though, it makes no difference to my internet and it is normal with the HUB3.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The blue and green, however...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'm assuming the latency might be more noticeable when gaming but I have yet to test it out.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The big green bit was overutilisation of a link on the VM network. That would cause degraded speeds and poor latency and jitter.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine atm,

https://www.cableforum.co.uk/images/local/2017/10/4.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Perfectly normal for a Hub3 on probably 24 downstream channels, mines exactly the same.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

How are you finding it? do you play mmo's or shooter at all?

I haven't had time to test the line out yet since installation.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I only play fps and I haven't noticed any difference at all. I deliberately stayed away from the shub3 because of graphs like that but I was forced to have one when I upgraded to 350mbits last month and it honestly hasn't made any difference at all. I still kick ass ;)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

No issues at all with my gaming, i play FPS on PS4, like others here i completely ignore the yellow on the graph, i get full download speed and i think my ping(19ms) is normal for my VM connection.

I'm not saying people are not having issues with the Hub3 but for my own connection i am currently happy with it.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Something happened after 10am yesterday... the monitor stopped working!

https://www.cableforum.co.uk/images/local/2017/10/5.png

Today...

https://www.cableforum.co.uk/images/local/2017/10/6.png

:confused::dunce:

---------- Post added at 16:42 ---------- Previous post was at 16:35 ----------

And I now have 8 DL and 4 UL streams?

---------- Post added at 16:48 ---------- Previous post was at 16:42 ----------

My IP has changed!! AAGH!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Probably means they've done some work in your area. Maybe solved your issue?