Re: New Speed Upgrades 8th March. (Part 3)
 

Been upgraded to 1mb whist I wait for a new samsung box on April 9th :(, still 1mb is better than the 750k I had this morning, so I guess it'll do til then.
The lady supposedly told my dad that we'd only pay £17:99 this month because they aren't currently able to offer us the full 2mb service until we get a new box, Anyone else had this???

Re: New Speed Upgrades 8th March. (Part 3)
 

After seeing the NTL tier migration site, i'm calling T/S and Im in the process of upgrading now, hopefully. Ill edit when I have the results.

Re: New Speed Upgrades 8th March. (Part 3)
 

excuse me but wtf are you on about :confused:

Re: New Speed Upgrades 8th March. (Part 3)
 

Agreed, he's still supposed to pay £24.99 as he's getting upgraded :erm:

Re: New Speed Upgrades 8th March. (Part 3)
 

excuse me but wtf are you on about , even more :confused:

Re: New Speed Upgrades 8th March. (Part 3)
 

im in the manchester -- bolton area no upgrade as yet u think i shud give em a call ? :S

Re: New Speed Upgrades 8th March. (Part 3)
 

First result : I got told that it wont go through until midnight tonight (the last time I upgraded, from 600k>1Mb, admittedly a while back, was instant), but he did say it would be upgraded, is this normal? :) (This was, of course on NTL tech support line).

Re: New Speed Upgrades 8th March. (Part 3)
 

Don't want to change box from a Pace to a Samsung (TiVo has problems with it). Will NTL give me a SACM instead?

on 750K btw

Re: New Speed Upgrades 8th March. (Part 3)
 

Does anyone know if a Terayon TJ210 modem box for NTL can run a 2mb internet?

Really need to know, thx..

Re: New Speed Upgrades 8th March. (Part 3)
 

Phone them & ask :)


I know that other people on here have switched from STB to SACM previously.

Re: New Speed Upgrades 8th March. (Part 3)
 

CS now closed:dozey:


hope upgrade happens tonight :D

I wanna change my service level! :bigcry:

Re: New Speed Upgrades 8th March. (Part 3)
 

Cheers

Re: New Speed Upgrades 8th March. (Part 3)
 

Yep, easily. I still use a Terayon, & it's easily able to handle my new 2mb connection :)


The *only* people who need a new bit of equipment are those who use a Pace set-top box (STB) for their broadband - if they want the 2mb or 3mb service, they need to have the Pace STB replaced with a Samsung STB.


All of the standalone cable modems (SACMs) that ntl use (Terayon, Motorola, "ntl:home" badged Ambits, etc) can quite easily handle the new speeds.

Re: New Speed Upgrades 8th March. (Part 3)
 

im on about other ntl customers paying only £17.99 for 1mb

while im stuck here waiting for contractors to call me and paying £7 more a month for a slower speed :erm:

Re: New Speed Upgrades 8th March. (Part 3)
 

Yep the pace STB can only handle 1mb

I'm still on 750k, as my new SACM isn't coming till next Wednesday there's no reason to cause a fuss.