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-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   Speed Increases 1st June - 2meg to 4meg (https://www.cableforum.uk/board/showthread.php?t=48795)

Strange_Visitor 07-06-2006 12:36
Re: New Speeds - June 1st
 
Quote:
Originally Posted by Mick
ntl have Responded back to my query:-

ntl state:

"We are continuing to complete our broadband speed increases for customers. We are planning to uplift customer with STBs over the coming weeks and will advise customers of the impending changes. We will automatically upgrade customers with a Samsung STB and will advise customers with a Pace STB of the process to swap equipment."
Thanks for finding that out Mick. Puts my mind at rest. The engineer who installed my Samsung 2110c a couple of weeks ago, did say it would be upgraded automatically this month, but it's nice to see confirmation of that.

chrisjones 07-06-2006 12:54
Re: New Speeds - June 1st
 
Quote:
Originally Posted by mikeybrass
Can someone please remind me how to check whether I have been upgraded from 2 to 4MB please :dozey: It's a 250 modem.

Mike
Hit the speed test tab at the top of this page (in the darker blue bar next to 'connection and 'Reported Posts').

If it says anything around 1.8x and 1.9X your on 2mb (those figures might be higher lower, but only by a small amount)

I get:

Wed, 07 Jun 2006 11:55:19 GMT

1st 512K took 2203 ms = 232.4 KB/sec, approx 1915 Kbps, 1.87 Mbps
2nd 512K took 2156 ms = 237.5 KB/sec, approx 1957 Kbps, 1.91 Mbps
3rd 512K took 2157 ms = 237.4 KB/sec, approx 1956 Kbps, 1.91 Mbps
4th 512K took 2171 ms = 235.8 KB/sec, approx 1943 Kbps, 1.9 Mbps

Overall Average Speed = approx 1943 Kbps, 1.9 Mbps

jtwn 07-06-2006 13:54
Re: New Speeds - June 1st
 
Quote:
Originally Posted by James Henry
I made no warranty or otherwise of their fitness for any purpose, I just said that they were built as cheaply as possible and that the Terayon and CMX are of a higher quality, as you'd expect considering the Terayon retailed at £170.

Your need to points score with me is getting a bit weird, you seem to feel the need to comment or try and correct me at every possible occasion, which is a bit freaky. If you really want to prove your leetness with cable get a job with a cable company or contractor and get paid for it.

Finding holes in what a relative beginner like me says about the stuff doesn't really impress.
Dunno what you are blabbing on about. Every occasion? I don't think I've replied to every 370 or whatever occasions trying to correct you, maybe you are the paranoid one? You implied that the 100 and 120 weren't quality modems, I stated my view, and you replied back asking me a question.

Mick 07-06-2006 14:38
Re: New Speeds - June 1st
 
Can you two stop being personal in threads please. Thanks.

ikthius 07-06-2006 15:20
Re: New Speeds - June 1st
 
I know I am blind, but still I can't see a reply about the NTLHome 100 & 120's configuration files being updated to handle the 4Mb speeds.

Will this happen with the speed increase before the end of the month?

ik

Mick 07-06-2006 15:46
Re: New Speeds - June 1st
 
Quote:
Originally Posted by ikthius
I know I am blind, but still I can't see a reply about the NTLHome 100 & 120's configuration files being updated to handle the 4Mb speeds.
Sorry, who was you expecting a reply from?

Quote:
Originally Posted by ikthius
Will this happen with the speed increase before the end of the month?

ik
It said in the news article that ntl plan to do them in the near future. There is no new information as to when exactly this is.

Kliro 07-06-2006 15:57
Re: New Speeds - June 1st
 
Cheers for checking up on that Mick - but when it says automatically that still means the STB'll need a reboot doesn't it?

ikthius 07-06-2006 16:20
Re: New Speeds - June 1st
 
Quote:
Originally Posted by Mick
Sorry, who was you expecting a reply from?
Anyone in the know more than me!
like you (or someone from the admin side) asked NTL certain questions, this is one that certain customers need to know.

so it may be months before I get this speed upgrade, after all I have been with NTL for about 10 years now as a customer and about 7 years with their internet, so I think it is only fair that they upgrade people like me at the same time, after all I have paid a lot of money to NTL, but not treated as a valued customer!

Quote:
Originally Posted by Mick
It said in the news article that ntl plan to do them in the near future. There is no new information as to when exactly this is.
well this is just not a fair system then is it, let their customers know (however) that they are implementing a speed increase but certain people will not get it cause they are not fixing up modems in time for it.

I would think that they would have upgraded the modems configuration files before upgrading the speeds so that all of their customers can beneift from the speed increase.

do you see my point now mick?

ik

Mick 07-06-2006 17:18
Re: New Speeds - June 1st
 
Quote:
Originally Posted by ikthius
Anyone in the know more than me!
like you (or someone from the admin side) asked NTL certain questions, this is one that certain customers need to know.



so it may be months before I get this speed upgrade, after all I have been with NTL for about 10 years now as a customer and about 7 years with their internet, so I think it is only fair that they upgrade people like me at the same time, after all I have paid a lot of money to NTL, but not treated as a valued customer!



well this is just not a fair system then is it, let their customers know (however) that they are implementing a speed increase but certain people will not get it cause they are not fixing up modems in time for it.

I would think that they would have upgraded the modems configuration files before upgrading the speeds so that all of their customers can beneift from the speed increase.

do you see my point now mick?

ik
Why are you having a go at me?

I do not work for ntl - I am just the messenger. But I tell you what - you contact ntl next time please if you want the answers your looking for.

ikthius 07-06-2006 17:20
Re: New Speeds - June 1st
 
Quote:
Originally Posted by Mick
Quote:
Originally Posted by ikthius
Anyone in the know more than me!
like you (or someone from the admin side) asked NTL certain questions, this is one that certain customers need to know.



so it may be months before I get this speed upgrade, after all I have been with NTL for about 10 years now as a customer and about 7 years with their internet, so I think it is only fair that they upgrade people like me at the same time, after all I have paid a lot of money to NTL, but not treated as a valued customer!



well this is just not a fair system then is it, let their customers know (however) that they are implementing a speed increase but certain people will not get it cause they are not fixing up modems in time for it.

I would think that they would have upgraded the modems configuration files before upgrading the speeds so that all of their customers can beneift from the speed increase.

do you see my point now mick?

ik
Why are you having a go at me?

I do not work for ntl - I am just the messenger. But I tell you what - you contact ntl next time please if you want the answers your looking for.
I was not having a go.......

you may think that, but that is up to you.

ik

MickyD 07-06-2006 17:26
Re: New Speeds - June 1st
 
Hey Mick, thanks for the info on the STB's. :tu:

Griffin 07-06-2006 18:09
Re: New Speeds - June 1st
 
I would like to know why NTL should find there is a problem with the 120 modems & the 4mb upgrade when my one worked perfectly on the 10mb speed. Or could it be more to the point of a greater proportion of users have the 120 & 100 modems & its a smoke screen to cover network problems that will arise from the 4mb upgrade?

johnnygal 07-06-2006 18:09
Re: New Speeds - June 1st
 
Cheers Mick. Thanks for the quick response.

Quote:
Originally Posted by Mick
ntl have Responded back to my query:-

ntl state:

"We are continuing to complete our broadband speed increases for customers. We are planning to uplift customer with STBs over the coming weeks and will advise customers of the impending changes. We will automatically upgrade customers with a Samsung STB and will advise customers with a Pace STB of the process to swap equipment."

turbulentone 07-06-2006 18:19
Re: New Speeds - June 1st
 
Quote:
Originally Posted by ikthius
I was not having a go.......

you may think that, but that is up to you.

ik

The communication is clear, its a rolling migration that will take until the end of June. It doesn't say anywhere that the 100's and 120's will be excluded.

bilal 07-06-2006 18:49
Re: New Speeds - June 1st
 
Quote:
Originally Posted by turbulentone
The communication is clear, its a rolling migration that will take until the end of June. It doesn't say anywhere that the 100's and 120's will be excluded.
I hope your right. The thing is I just dont like the way it says "near future"... would it not have been easier to say by the end of June rather than saying near future which could be whenever.


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