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-   -   General : Virgin TV (2025) (https://www.cableforum.uk/board/showthread.php?t=33713133)

SonicMaster 30-11-2025 05:17

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207144)
360 is a big change and i understand people can be scared of big changes but it really is an impressive box with lots of advantages once you get used to it

Indeed. We had been putting off the switch from V6 to 360, in part due to the negativity we had seem from others, but finally gave in this week as we had grown tired of the clunky old V6 interface. The switch was quick and easy, and wow, it's so much nicer to use! No issues at all so far, including recording shows and skipping ads, which is what we use the box for most of the time.

Media Boy UK 30-11-2025 09:15

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207039)
Date of Pop closure revealed to be 31/12/25.

Seen reports on X it may happen on December 10th.

OLD BOY 30-11-2025 18:45

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207140)
I don't want the dreadful TV 360 so, even if it is more inconvenient, I shall stay on the V6 and come out of the Virgin ecosystem to access Pluto.

I suspect that they are doing things like this as a stick approach to get people to use the new software as Pluto was only added last year!

It’s a much better box, Richard. Why you think it’s ‘dreadful’ is beyond me.

---------- Post added at 17:45 ---------- Previous post was at 17:43 ----------

Quote:

Originally Posted by SonicMaster (Post 36207147)
Indeed. We had been putting off the switch from V6 to 360, in part due to the negativity we had seem from others, but finally gave in this week as we had grown tired of the clunky old V6 interface. The switch was quick and easy, and wow, it's so much nicer to use! No issues at all so far, including recording shows and skipping ads, which is what we use the box for most of the time.

I agree, I’ve never regretted the change I made a couple of years ago. It works for me!

It’s a nice, uncluttered main menu as well. Everything is much easier to find.

vincerooney 30-11-2025 18:51

Re: Virgin TV (2025)
 
i think most people think its dreadful because theyve seen a few screen shots and it look too different to what theyre used to. most people once they get it admit they were wrong

RichardCoulter 01-12-2025 08:06

Re: Virgin TV (2025)
 
Quote:

Originally Posted by vincerooney (Post 36207144)
360 is a big change and i understand people can be scared of big changes but it really is an impressive box with lots of advantages once you get used to it

It's missing many useful features of the V6, the only advantage I can see is that it has voice control.

There's a thread listing the differences somewhere.

---------- Post added at 07:06 ---------- Previous post was at 07:03 ----------

Quote:

Originally Posted by SonicMaster (Post 36207147)
Indeed. We had been putting off the switch from V6 to 360, in part due to the negativity we had seem from others, but finally gave in this week as we had grown tired of the clunky old V6 interface. The switch was quick and easy, and wow, it's so much nicer to use! No issues at all so far, including recording shows and skipping ads, which is what we use the box for most of the time.


I suppose it depends on whether one uses the missing V6 features or not. If you don't it may well be as good or even better. Many are resisting the change because of this.

OLD BOY 01-12-2025 13:59

Re: Virgin TV (2025)
 
Quote:

Originally Posted by RichardCoulter (Post 36207187)
It's missing many useful features of the V6, the only advantage I can see is that it has voice control.

There's a thread listing the differences somewhere.

---------- Post added at 07:06 ---------- Previous post was at 07:03 ----------




I suppose it depends on whether one uses the missing V6 features or not. If you don't it may well be as good or even better. Many are resisting the change because of this.

The features it’s missing aren’t that important to most people and some features that people complain aren’t there actually are, but called something else.

From Richard’s perspective, it’s the ability to record radio shows that is missing, and I get that, but for most it just comes down to personal choices. For example, there are those who complain that the 360 doesn’t allow them to manage their series links, but why would they need to? Adding and taking off series links can be done on the 360, so I don’t see what else there is to manage! There are no ‘Suggestions’, some say, except that there are, and they are clear to see on the Home Screen as ‘Recommended for you’.

The wishlist facility on the TiVo is useful for some, which flags up items on the search that become available at some time in the future, whereas the 360 allows you to do something similar, but only for programmes that are available now or coming soon.

For most purposes and for most people the 360 serves all their needs and it is better than the Sky Q box in a number of ways, particularly ease of use. The TiVo technology is being phased out on VM now, and it is not offered elsewhere by the major players. TiVo itself has confirmed that it has stopped selling its DVR set-top boxes, so sooner or later, people are going to have to learn to cope without them unless they decide to purchase a TiVo TV.

Mr K 01-12-2025 16:04

Re: Virgin TV (2025)
 
Quote:

Originally Posted by OLD BOY (Post 36207190)
The features it’s missing aren’t that important to most people and some features that people complain aren’t there actually are, but called something else.

From Richard’s perspective, it’s the ability to record radio shows that is missing, and I get that, but for most it just comes down to personal choices. For example, there are those who complain that the 360 doesn’t allow them to manage their series links, but why would they need to? Adding and taking off series links can be done on the 360, so I don’t see what else there is to manage! There are no ‘Suggestions’, some say, except that there are, and they are clear to see on the Home Screen as ‘Recommended for you’.

The wishlist facility on the TiVo is useful for some, which flags up items on the search that become available at some time in the future, whereas the 360 allows you to do something similar, but only for programmes that are available now or coming soon.

For most purposes and for most people the 360 serves all their needs and it is better than the Sky Q box in a number of ways, particularly ease of use. The TiVo technology is being phased out on VM now, and it is not offered elsewhere by the major players. TiVo itself has confirmed that it has stopped selling its DVR set-top boxes, so sooner or later, people are going to have to learn to cope without them unless they decide to purchase a TiVo TV.

Believe or not OB, 'most people' isnt you ! The VM forum is full of thise regretting 'upgrading'. The functionslity of the 360 isnt as good as the V6.

Features lost include:-
  • Wishlists: The ability to set the box to automatically record programmes based on specific subjects, actors, or keywords is gone.
  • No central manager to view and edit all series links in one place; you can only see the link if an episode is currently recorded.
  • Inability to cancel individual recordings from a series link.
  • Difficulty setting up multi-channel series links, often requiring a separate link for each channel.
  • Cannot ignore streaming options when setting a recording.
  • Default recording options (e.g., keeping only a certain number of episodes) are limited.
  • Recordings from the old V6 box are lost during the migration process as the hard drive is reformatted.
  • No "Stop" button on the remote.
  • No "Upcoming episodes" list for a show.
  • Cannot pause live TV whilst navigating menus.
  • Limited sorting and filtering options in the guide and recordings (e.g., no sort by series).
  • No customisation options for the guide (like showing/hiding channel logos).
  • Clunkier interface that often requires more button presses or using voice commands for simple tasks.
  • Loss of the "New" indication next to programmes that haven't been watched.
  • No radio channels available for recording.

Heck of a cheek to call it an upgrade. We know why they are doing it, to save themselves money with their own cheaper inferior software.

Paul 01-12-2025 18:42

Re: Virgin TV (2025)
 
Quote:

Originally Posted by OLD BOY (Post 36207190)
For most purposes and for most people the 360 serves all their needs and it is better than the Sky Q box in a number of ways, particularly ease of use.

Says who ? My Sky Q box is perfectly easy to use.
What are these "number of ways" its supposedly better ?

ozsat 01-12-2025 19:30

Re: Virgin TV (2025)
 
The 360 and SkyQ are equally as easy as each other to set up and each have their failings.

And both are a long way from matching the superior TiVo based software.

RichardCoulter 01-12-2025 19:40

Re: Virgin TV (2025)
 
I'm surprised they went to the trouble & expense of introducing the 360 as it too is to be phased out to be replaced by a non recording streaming box

---------- Post added at 18:38 ---------- Previous post was at 18:37 ----------

Quote:

Originally Posted by OLD BOY (Post 36207190)
The features it’s missing aren’t that important to most people and some features that people complain aren’t there actually are, but called something else.

From Richard’s perspective, it’s the ability to record radio shows that is missing, and I get that, but for most it just comes down to personal choices. For example, there are those who complain that the 360 doesn’t allow them to manage their series links, but why would they need to? Adding and taking off series links can be done on the 360, so I don’t see what else there is to manage! There are no ‘Suggestions’, some say, except that there are, and they are clear to see on the Home Screen as ‘Recommended for you’.

The wishlist facility on the TiVo is useful for some, which flags up items on the search that become available at some time in the future, whereas the 360 allows you to do something similar, but only for programmes that are available now or coming soon.

For most purposes and for most people the 360 serves all their needs and it is better than the Sky Q box in a number of ways, particularly ease of use. The TiVo technology is being phased out on VM now, and it is not offered elsewhere by the major players. TiVo itself has confirmed that it has stopped selling its DVR set-top boxes, so sooner or later, people are going to have to learn to cope without them unless they decide to purchase a TiVo TV.


The other main issue is losing QuickView.

---------- Post added at 18:40 ---------- Previous post was at 18:38 ----------

Quote:

Originally Posted by Media Boy UK (Post 36207148)
Seen reports on X it may happen on December 10th.

The Sun (who have been known to publish rubbish in the past) say that Narrative told them 31/12/25. Guess we'll soon find out.

https://www.thesun.co.uk/tech/373848...n-watch-shows/

TimeLord2018 01-12-2025 20:31

Re: Virgin TV (2025)
 
Still programming listed on 10th December aswell.

vincerooney 02-12-2025 02:02

Re: Virgin TV (2025)
 
i think a lot of these "losses" most people will admit they never ever used and it has little to no impact on them compared to the sleek and faster 360 software

"No customisation options for the guide (like showing/hiding channel logos)."
"No "Stop" button on the remote."

i'd imagine very few people are upset about these. Just click tv and thats the stop button for example!

You always lose your recordings when you change boxes like i did previously going from tivo to the v6.

"Clunkier interface that often requires more button presses or using voice commands for simple tasks."

thats just personal opinion too. once youve used the 360 for a few days you find it a lot quicker in fact.

ozsat 02-12-2025 06:56

Re: Virgin TV (2025)
 
There is one good plus of the 360 and the is the ability to use the USB powered Flex box anywhere in the home to access your recordings as well as live tv.

Inactive Digital 02-12-2025 09:58

Re: Virgin TV (2025)
 
On the first day of Christmas
Virgin didn't give to me
a channel full of UHD.

Is anyone else missing access to the UHD channel? According to the official press release, it should have been made available to all V6, 360 and Stream customers yesterday: https://news.virginmediao2.co.uk/vir...no-extra-cost/

SonicMaster 02-12-2025 11:03

Re: Virgin TV (2025)
 
I've discovered by first annoyance with 360, although its actually to do with the TV Go app rather than the software on the box (which is running like a dream!).

I frequently use the remote recording functionality to set up recordings. It could be on a journey, sat in a waiting room, meeting friends or family when someone tells you about something you should watch. It's so handy.

On the TV Control app you could browse the TV Guide for every channel in your package, and set up recordings. I hadn't realised the TV Go app doesn't let you do the same... I wanted to set something on Virgin TV Ultra HD to record, but I couldn't because it's not in the TV Guide.


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