Originally Posted by tridens (Post 35388505)

I agree with this posting

I think VM's obsession with superfast broadband may also be their undoing. I think it would be safe to say that for the vast majority of people a reliable 10Mb or 30Mb service would suffice for most needs.

i agree most customers 70 -80% take the 10mg bb
Im not interested in 100 -200 300mg BB 10mg is plenty for me

Virgin is investing all their money in broadband not tv most people would like to see more Channels better content more HD Channels

also the tivo £3 charge should have been scraped

Tivo,Hoping to get all customers on this great format.
What do they do up the price?£3 should have been dropped not increased,Total suicide !!!!!!!!!!!!!!!

Originally Posted by jpa (Post 35390475)

I have just had a letter from our dear friends at Virgin to say that prices will go up by £4.25 a month , with no explanation at all!!
We have VIP 50 plus 3 V+ boxes in the house , has anyone had a breakdown of what is actually going up?

Originally Posted by jpa (Post 35390490)

. If i was to reduce services by taking off Movies and reducing Broadband speed to 30mb from 50mb it would only put the price down by £4 a month as we are on VIP50. So as usual Virgin have us over a barrel,

Originally Posted by trickytree (Post 35390488)

I'm on VIP50 and no extra boxes and still going up £4.25 so count yourself lucky.

Originally Posted by MrB (Post 35392183)

Three days, no posts. Does this mean everyone has now just accepted the rise, cancelled or complained and got it offset with a discount from Customer Retentions?

Many thanks

MrB

Originally Posted by jb66 (Post 35392190)

Mine went up 25p, ragin,

Originally Posted by Elijah Bailey (Post 35392203)

With a £4.50 increase, I took a look at what I actually used and I realised the VIP30 package was more than I need.

I spoke to a great guy in retentions who could not do enough the help me and deduct the services I do not use (like Sky Movies and unlimited calls etc.) and help to reduce my bill.

He checked and pointed out I was barely using my 30mb broadband and I should consider downgrading to 10mb as my area is speed doubling this month to 20mb.

I cannot believe it has taken a price rise for me to actually take a look at what I pay for compared to what I actually use.

Originally Posted by MrB (Post 35392183)

Three days, no posts. Does this mean everyone has now just accepted the rise, cancelled or complained and got it offset with a discount from Customer Retentions?

Many thanks

MrB