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-   -   VIP/VIP+ New and Improved VIP Package (https://www.cableforum.uk/board/showthread.php?t=33667486)

EssDee 25-10-2010 00:24
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by Andrewcrawford23 (Post 35112949)
there suppose to use there laptop plus the hub does require activation ;) well it aint meant to
Quote from the offer email

'To make sure you get the most out of up to 50Mb, we’ll send an expert engineer round to set you up. He’ll even optimise your PC so you get the best possible performance, all for a one-off £20 fee.'

They carry a disclaimer form that you sign so that they can install 'tcp optimizer' on your machine. This may be required on some machines to allow 50Mb to function optimally. Assured my installer I wouldn't need it, however he insisted on a 'speedtest.net' test on my laptop to check.

krazy 25-10-2010 10:29
Re: VIP/VIP+ New and Improved VIP Package
 
i ordered my upgrade to VIP50 last week but i got a "welcome letter" at the weekend and the list of service costs adds up to around £150 even with the credits listed. am i looking at this wrong?

EssDee 25-10-2010 12:47
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by krazy (Post 35113060)
i ordered my upgrade to VIP50 last week but i got a "welcome letter" at the weekend and the list of service costs adds up to around £150 even with the credits listed. am i looking at this wrong?
If you post the individual items on here I'm sure that somebody will help.

LFC Scouser 27-10-2010 18:07
Re: VIP/VIP+ New and Improved VIP Package
 
Well the true thing is sky arn't letting us have the channels because it could be a threat for them loosing customers to going to a more clear service that when its bad weather there tv wont have interferrence

pauldavies83 27-10-2010 19:31
Re: VIP/VIP+ New and Improved VIP Package
 
Is 100Mb likely to be part of the VIP package - I have been holding off moving to VIP to see what would happen with 100Mb and TiVo. A package including both of these would certainly appeal, at the right price

lupusargent 27-10-2010 20:13
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by pauldavies83 (Post 35114320)
Is 100Mb likely to be part of the VIP package - I have been holding off moving to VIP to see what would happen with 100Mb and TiVo. A package including both of these would certainly appeal, at the right price
here here have upgraded to vip50 from vip20, but would like to see 20 become 50 and 50 become 100 plus tivo a part of the package, but i am not holding my breath.

jab1990 27-10-2010 20:27
Re: VIP/VIP+ New and Improved VIP Package
 
i might hold off on upgrading right now, because hopefully they might include the new tivo box when it is announced.

Any more announcements of when the new VIP package is out or what is included in it?

jodash 27-10-2010 20:30
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by jab1990 (Post 35114353)
i might hold off on upgrading right now, because hopefully they might include the new tivo box when it is announced.

Any more announcements of when the new VIP package is out or what is included in it?
Im also holding off upgrading tp VIP50 and waiting for the 100mb

Chad 28-10-2010 00:10
Re: VIP/VIP+ New and Improved VIP Package
 
VIP100 with TIVO would be awesome. You wouldn't get the upgrade for free though, I'd imagine it'd be expensive. You'll be paying £40.00 installation for the modem along with £30.00 activation then probably a high installation fee for TIVO, £150.00 would be plausible, plus an activation fee too. In total I'd expect to pay between £250.00 to £300.00 in fees and charges to get VIP100 with TIVO.

How much would you pay in upfront charges for VIP100 with TIVO?

jab1990 28-10-2010 00:35
Re: VIP/VIP+ New and Improved VIP Package
 
the max i am willing to pay is £150 for the tivo and 100mb internet. If it is more then that. then i most probably wont get it until the price drop.
I just can't justify to pay more then that for a 'upgraded' box that does the same basic functions for tivo. It will also be interesting to see the new updated software to the box, because i may not bother at all if it preforms better.

lupusargent 29-10-2010 17:20
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by jab1990 (Post 35114486)
the max i am willing to pay is £150 for the tivo and 100mb internet. If it is more then that. then i most probably wont get it until the price drop.
I just can't justify to pay more then that for a 'upgraded' box that does the same basic functions for tivo. It will also be interesting to see the new updated software to the box, because i may not bother at all if it preforms better.
call me mad but as a vip and after virgin have said they are improving the package after xmas, i would expect any upgrades TIVO etc to be free with no activation fee:nutter:

Andrewcrawford23 29-10-2010 20:16
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by EssDee (Post 35112970)
Quote from the offer email

'To make sure you get the most out of up to 50Mb, we’ll send an expert engineer round to set you up. He’ll even optimise your PC so you get the best possible performance, all for a one-off £20 fee.'

They carry a disclaimer form that you sign so that they can install 'tcp optimizer' on your machine. This may be required on some machines to allow 50Mb to function optimally. Assured my installer I wouldn't need it, however he insisted on a 'speedtest.net' test on my laptop to check.
cheers for that you got the link will be handed as we always been told they never touch it but seem websites says different and cusotmr are right

krazy 30-10-2010 09:44
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by krazy (Post 35113060)
i ordered my upgrade to VIP50 last week but i got a "welcome letter" at the weekend and the list of service costs adds up to around £150 even with the credits listed. am i looking at this wrong?
ive been personally assured by a member of the CEO's office that my monthly charge for VIP50 plus the extra box will be £101 with no activation fee

RyanB 30-10-2010 09:54
Re: VIP/VIP+ New and Improved VIP Package
 
I have had Triple XL for 3 years now but i am also holding out for an improved VIP...

trickytree 01-11-2010 15:09
Re: VIP/VIP+ New and Improved VIP Package
 
I have read every post in this 55 page thread and I am still confused so I may as well just ask my question and get a straight answer.

I currently have the normal VIP bundle and I am paying £94.49.
If I were to upgrade to the 50Mb is that just £1 more?
If I do this will it trigger another 12 month contract?
Would I get the homehub thingy so I could upgrade to 100Mb and beyond if I wanted to as it seems the current 50Mb router is no good for 100Mb and higher?

Any clarification on this would be good.
Thanks guys


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