Re: New Speed Upgrades 8th March. (Part 3)
 

Ok, reset my Samsung STB and I now have 2mbit speeds :D

Is it normal to have to put in the Account PID and Password at the BIA Comp Provisioning login again?

Seems like after the upgrade, the mac address changed or something.

Re: New Speed Upgrades 8th March. (Part 3)
 

[QUOTE=paul11974]There are two pictures one SACM one STB you click on what you have.

Re: New Speed Upgrades 8th March. (Part 3)
 

what do people with set top boxes do ? do we need to call cs or is it a automatic upgrade for 750k customers

Re: New Speed Upgrades 8th March. (Part 3)
 

Call CS and hope you don't get some idiot.

Re: New Speed Upgrades 8th March. (Part 3)
 

[QUOTE=Kits]upgrading set top box is not available online
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why a idiot ?

Re: New Speed Upgrades 8th March. (Part 3)
 

[QUOTE=paul11974]He means by "idiot" that some of them blag and say they can't upgrade your STB with the new speeds or that the new speeds will be available soon.

Re: New Speed Upgrades 8th March. (Part 3)
 

[QUOTE=paul11974]
Then you need to phone ntl for the upgrade. You will also need a Samsung STB if you currently have a Pace STB.

Re: New Speed Upgrades 8th March. (Part 3)
 

Yup.

Re: New Speed Upgrades 8th March. (Part 3)
 

He would probably be charged the same price (£19.99 ) but if he decided to change tier then he might be charged full price for that tier. Probably best to ring CS for a definitive answer. :cool:

Re: New Speed Upgrades 8th March. (Part 3)
 

1st attempt : Option 2 : Upgrades arn't happening till 15th March..suppose this whole thread is a figment of my imagination.
2nd attempt : Option 5: Guy Asked for my postcode and name and responded with "there all done". Great I said. Still no upgrade.

Can't use the online updater since NTL screwed up my account info when I first joined and issued me with a new user/pass which isn't recognised.
Guess I'll just wait till my mac address comes through the system. Don't want to risk getting the angry Scottish woman again from the first call.

Re: New Speed Upgrades 8th March. (Part 3)
 

Im a newbie, got a question to ask, hope someone can help.
I've just updated my internet speed using the link given on this forum from 750kb to 2mb. I think my box (Terayon TJ210) can only download at 1mb, because when i use IRC and Bittorrent to download files, i can only download at max 135kb, which is the 1mbs speed, and my box is very old..
But when i download on Internet explorer, i can download at 250+kb, what does this mean? isit my box?

Re: New Speed Upgrades 8th March. (Part 3)
 

I went to the autoregister website and selected the 2mb option, worked fine for me, however i've phoned a mate down the road who's on 1.5mb and the website tells him that there aren't any upgrades and to phone CS, which he did, they've told him he can't upgrade yet and that nobody at all should be on the new speeds yet.

Jon

Re: New Speed Upgrades 8th March. (Part 3)
 

BTW, 225KB/sec ok for 2Mbit?

Re: New Speed Upgrades 8th March. (Part 3)
 

My first post at 3mb - Rock!

Re: New Speed Upgrades 8th March. (Part 3)
 

It probably means that the torrent you are using isn't giving you your connections maximum speed.
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Yes.