Re: Think Broadband Ping Monitor Results (POST YOURS)
 

As always when VM are concerned.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Especially when the problem only arises when the user turns off their own modem.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It looks fine, as said many times don't turn it off over night and possibly cause your own problems. :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Telf10 is doing well...

http://www.thinkbroadband.com/ping/s...04-01-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Going well here, too.

http://www.thinkbroadband.com/ping/s...04-01-2016.png

Been on a single upstream for about a month now. Good times.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Luckily (or not), that's my father's connection. I'm on Telf11 and it's much better.

http://www.thinkbroadband.com/ping/s...04-01-2016.png

Just goes to show, when VM let things get bad, it gets really bad.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Having read your post I thought I would check mine out because I haven't looked at them for over a month now. During summer I had two qam16s and one qam64, then I dropped one of the qam16s so I had one of each and then in November I went back to the original two qam16s. To my surprise I have now got this:


We'll see how long it lasts.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ah good to see the peering is shot again. Once they fix it things should improve rapidly.

Probably find the ping is fine inside the VM network but goes to poop to certain destinations when it leaves.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

WA5 Postcode, hmm doesn't look quite right to me... :confused:

http://www.thinkbroadband.com/ping/s...03-01-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Third day on the trot. No responses from VM.

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Thanks virign just had a reminder email that 1 am eligable for 200Mb. Might be nice to get 152Mb working first though eh....

Its getting worse in WA5..............

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Genuinely can't decide who's is worse (Also WA5):

http://www.thinkbroadband.com/ping/s...16-01-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine sort of works between 10:30 and 14:30. The other week I recorded 153Mb on download using ThinkBroadband and verified on ookla.... just wish VM would get their finger out., This is not a fault as they keep calling it. Its poor network management, totally within their control. One guy on the faults desk actually said it was the fault of customers being too demanding and having too many devices connected :(

When staff have that attitude it will never get fixed, I don't know what BT Infinity is like in Warrington but surely to god it cant be worse than this.:mad:

I think they should stop all sales to new customers until they can actually deliver what they promise.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I do know of cases where BT offshore have said the customer has too many devices connected - even when they haven't.

It would appear (though not necessarily true) that offshore are there just to put customers off, not complain and put up with problems.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Has anybody seen this on there graphs?

This one is Friday.
[img]Download Failed (1)[/img]

This is yesterday.
[img]Download Failed (1)[/img]

I have still have a SH1 at the moment but getting a hub on Thursday for upgrading to 200mb, dont know what version SH2.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yes i have both identical readings on mine.

http://www.thinkbroadband.com/ping/s...18-01-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yep same here on both day's.

Samknows monitor also shows a drop in speed, not much (110) usualy get 150-160 constant

http://www.thinkbroadband.com/ping/s...15-01-2016.png

http://www.thinkbroadband.com/ping/s...18-01-2016.png

:rolleyes:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

This again last night.

[img]Download Failed (1)[/img]

No real drop in speed though..
https://www.cableforum.co.uk/images/...2016/01/23.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Same here.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Surprisingly stable never dropping under 198 the entire day


https://www.cableforum.co.uk/images/...2016/01/22.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Is this normal for 200Mb on Shub2ac


http://www.thinkbroadband.com/ping/s...22-01-2016.png

Because this was my 100Mb on Shub1

http://www.thinkbroadband.com/ping/s...21-01-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yup. It might not be the shub2ac which is doing it. You might find that some upgrade work has been going on and you have been moved to a different line card or port. For donkeys i have used 8 channels between 1-12, last week i saw i was getting tonnes of post rs errors and noticed that i am now in a bonding group in120s-130s.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ok. Yes on the sh1 I was on 13 to 20, except after a reboot when it would be 17 to 20 and 37 to 40 then switch over. Now it stays on the split channels. No post rs errors though. On a different subject keep getting server busy message on the forum today, just me or have other people had the same ?.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I had the same earlier. I assumed it was because i was using my vpn and taking an elongated route.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Somethings going on some where...

https://www.cableforum.co.uk/images/...2016/01/14.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I have that too.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Not seeing down here:

http://www.thinkbroadband.com/ping/s...24-01-2016.png[/url

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...24-01-2016.png

Oh yeah, issues here in WA5

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

All OK here. The blips are known activity at my end.

http://www.thinkbroadband.com/ping/s...25-01-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Just another day in sunny Warrington.

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I have just ordered 200mbit and thought I would take a look at my power levels and stuff before they change me over. Something weird is definitely going on, one of my qam64 upstreams has dropped to 32 and all my downstream post rs errors (of which I should have none) are in the negative.

https://www.cableforum.co.uk/images/local/2016/01/7.jpg

https://www.cableforum.co.uk/images/local/2016/01/8.jpg


Incidentally, as I have seen quite a few posts where speed increases have turned into decreases I thought I would get a reference point for that as well. Tbh I am not expecting any problems, my connection has always been top notch.

https://www.cableforum.co.uk/images/...2016/01/11.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

So was mine, apart from the problems after switch on a few times a week.

:(

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

new config has come down at some point today while I was at work. Upstream is back to 2 x qam64 which is good and this is the first speed test:

https://www.cableforum.co.uk/images/local/2016/01/9.png

I'll have another crack later on when it is quieter and see if I can get it up to 200.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The difference firmware makes. This started on vanilla AsusWRT firmware, then switched to AsusWRT Merlin.

http://www.thinkbroadband.com/ping/s...01-02-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yeah its happening again tonight in Warrington

100ms Pings and speed tests under 2Mb.

http://www.thinkbroadband.com/ping/s...01-02-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Not sure what happened last night but the way the peak started and stopped doesn't look like gradual congestion due to user traffic.

It was like being back in dial up days, almost... ;)

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...02-02-2016.png

From Ralph_R of the forum team:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yup, I have the same hump:

http://www.thinkbroadband.com/ping/s...02-02-2016.png

Bit of a joke.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Nothing down my way.

https://www.cableforum.co.uk/images/...2016/02/30.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Same...

http://www.thinkbroadband.com/ping/s...01-02-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Clean as a whistle down here 'cept for the usual rise in latency when a torrent kicks in. Doesn't affect the green though.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

A VM Tech came out and solved my speed issues with a TCP Optimiser.

But he could not understand the problems I get when I power-up the shub in the morning.

He turned on the 5Ghz wifi so that he could see the connection on his mobile. After it rebooted guess what?

The period of on/off/on/off happens after a reboot of the shub2ac too!

The mess on the right of the graph....

[img]Download Failed (1)[/img]

So he's gone off to think on it....

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

As an alternative, instead of turning the shub off & on, you could get a router with the ability to control the Wireless network availibility at various times of the day/week? Less work for you!

This would give you a stable internet connection (unless there are other underlying line problems)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

We're all hard-wired here.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Are your speeds still ok?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Tests again this morning show 150dl, 10ul. The connection suddenly went flaky after the tech visit and TCP optimisation, but I found that to be all down to Firefox (random-lockups, slow to connect, etc.) Swapped to Chrome and all is perfect (although Chrome is about to become unsupported for Vista :( ).

The spiky period 18:30-19:30 I'd never seen before.

All the disconnects, etc. around 14:00 were after a reboot of the shub to turn on 5Mhz wifi. First time I'd seen that happen too.

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Sounds like it is time to upgrade Windows or the PC considering even Microsoft doesn't actively support Vista anymore.

You could put Windows 10 on there for free if you became a Windows insider.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

From what I've seen and experienced with Win 10, I think I'll stay with Vista as long as possible.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Had Windows 10 since before its release, could never go back to Windows 7,8 and certainly not Vista!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'm sorry but how could anyone even be with vista at this point? Yeah 10 is not the best but 7 is basically vista but not broken

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Think about what you just said for a second.

That said, you did blame VM for making your internet speed slower when you used a dodgy Internet (TCP thing) "accelerator" that put a hard limit on your connection speed (Which is why you shouldn't be messing with these settings to begin with!).

Even if Windows 10 isn't for you, 7 is miles better than Vista and is still supported, so the problems with Chrome (And security going forward) will not exist for a good while at least.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

In that case, I guess you could add a cron job on the router to stop & start the WAN service .. see here for using cron on an ASUS

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

What have some people got against Vista? It's been rock-solid for me with no failures to start, BSD's, Malware problems or corruption.

---------- Post added at 16:46 ---------- Previous post was at 16:46 ----------

I'll have a read.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ooooh another night of variable service in Warrington

http://www.thinkbroadband.com/ping/s...08-02-2016.png

Varies between bad and totally and utterly @@@@@

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2016/02/20.png

Another night of well nothing, this is getting boring now

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

When the are two vans on your road and the techs have the guts of the local cabinet spread all over the footpath and are creating modern art with a mountain of cable your graph goes a nice red colour !!

If I had been working from home I would have made the guys a brew, as it is I can see a nice Rainbow from the top floor of the office and black clouds over the Pennines.

Lets hope this work gets rid of the nasty evening bumps.


http://www.thinkbroadband.com/ping/s...09-02-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Some rough old graphs there. All quiet down south though:

http://www.thinkbroadband.com/ping/s...11-02-2016.png

No torrents running at the moment. LOL.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...10-02-2016.png

Still faulty since September last year. PT/AFM on the game now....

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Its the Warrington hump again :(

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I wish I had a hump:

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I posted the wrong graph..... Doh, although I do have that random spike around midnight that you have on yours.

This is the one I meant to post, the red block is me forgetting to turn the router back on....

http://www.thinkbroadband.com/ping/s...11-02-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Traceroute from the BQM site goes via France one hop from me.

Is that normal ?

---------- Post added at 22:33 ---------- Previous post was at 22:23 ----------

Looking better tonight, maybe it is fixed after all. No complaints from kids about laggy games or buffering Netflix tonight.. :D

http://www.thinkbroadband.com/ping/s...15-02-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Personally prefer the Red curtain pelmets on my SH3 :
http://www.thinkbroadband.com/ping/s...18-02-2016.png

or the surrealist impressionism on the SH2AC line :http://www.thinkbroadband.com/ping/s...18-02-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

So I'm guessing this isn't particularly good?

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I mean. It's not great. But it's not the worst, either.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Normal graph for 16 downstream channels on VM at the moment.

It doesn't seem to affect my connection at all.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hi all,

this is now a normal looking graph, been like this all week.

Service much more stable.

http://www.thinkbroadband.com/ping/s...01-03-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Having a few issues that've left the graph looking a bit dubious.

http://www.thinkbroadband.com/ping/s...03-03-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

ignition I asked on your blog regarding the issues you said you got? are these talktalk business related issues?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yarp.

https://www.cableforum.co.uk/images/...2016/03/18.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

After a "rebalancing of the lines" 2 weeks ago, my fault on switch-on has reappeared :(

http://www.thinkbroadband.com/ping/s...18-03-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Thus it still looks completely DUM to me? :dunce:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Horse, you're a bumhole.

No particular reason for that, just felt like it.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Quick question how do you get the BQM graph to work with the hub 3?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Currently, you can only do it by disabling the firewall.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Whelp gonna go do that then

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

But, your port forwarding won't work...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Don't use it

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Nice hump on the graph.
http://www.thinkbroadband.com/ping/s...22-03-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Call that a hump.....


http://www.thinkbroadband.com/ping/s...23-03-2016.png

According to the VM Forum there are traffic issues on my segment but they are below the threshold for investigation....

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

but significant enough to worth mentioning :rolleyes:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Still flat even after 4 days with 300 meg


http://www.thinkbroadband.com/ping/s...24-03-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'm starting to think I must be posting links to a live graph...My hump was way bigger than that....

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Are Virgin having peering issues again? Been getting this hump near enough every day for the last few weeks at peak times. Pretty sure it's not local congestion as get full speed whilst it's happening.

http://www.thinkbroadband.com/ping/s...11-04-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Nothing here, although I very rarely seem to get affacted by these humps when they occur.

http://www.thinkbroadband.com/ping/s...12-04-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2016/04/16.png

My ping seems to have taken a step down (by a little) today but no idea if it'll stick around. I checked the power levels and they appear to have dropped suddenly by 1-2dBmV from 9-10 to around 7-8. Kinda high but it's never really caused any issues with the connection.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hump again.

http://www.thinkbroadband.com/ping/s...15-04-2016.png

Happening on another connection as well that's on a different CMTS.

http://www.thinkbroadband.com/ping/s...15-04-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

This is fun

https://www.cableforum.co.uk/images/...2016/04/13.jpg

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2016/04/10.jpg
-19-04-2016.png" /></a>

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

What's going on here? Speed tests show a lower speed down and up than usual. I have rebooted the modem and my N66U.

http://www.thinkbroadband.com/ping/s...24-04-2016.png

Downstream:

Downstream DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 203000000 211000000 219000000 227000000 235000000 243000000 251000000 259000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 1 2 3 4 5 6 7 8
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level (dBmV) 2.86 2.75 2.64 2.40 1.69 1.37 1.18 0.71
RxMER (dB) 38.26 37.94 37.36 37.36 37.94 37.94 37.94 37.64
Pre RS Errors
1076 907 389 471 322 959 345 302
Post RS Errors
276 297 276 277 313 942 340 287


Upstream:

Upstream US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A 2.0
Channel ID 58 N/A N/A 60
Frequency (Hz) 39400000 N/A N/A 25800000
Ranging Status Success Other Other Success
Modulation 16QAM N/A N/A 16QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 40.25 N/A N/A 39.00
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Things have resolved it seems. The stats I showed yesterday have not changed.


http://www.thinkbroadband.com/ping/s...25-04-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My connection is usually rock-solid (150Meg offering) though the last couple of days have been a bit grim. We had a power cut just before the latest faults, so I'm assuming that its related?

Everything is back to its normal speedy self now though :)

http://www.thinkbroadband.com/ping/s...26-04-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My problems after power up are still apparent, others in the area get the same.

http://www.thinkbroadband.com/ping/s...25-05-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Looks like you're having the SH3 modem mode issue where the connection drops every 30 minutes for around 30 seconds..

My connection is pretty stable now I've had my SH2 re-activated.

https://www.cableforum.co.uk/images/local/2016/05/1.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The issue happens in Router mode too

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2016/06/11.png

Been like this since 31/05/2016
http://www.thinkbroadband.com/ping/s...01-06-2016.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

How does this look?

http://www.thinkbroadband.com/ping/s...16-07-2016.png