Re: Virgin Media to Double Broadband Speed
 

info on my speed boost
Your current speed is up to 10 or 20Mb

Your new speed will be up to 60Mb
but i only got installed on saturday 7/1/12, 30meg plus superhub

Re: Virgin Media to Double Broadband Speed
 

Re: Virgin Media to Double Broadband Speed
 

Not quite. As I stated, they confirmed that there will be no engineer requirement for 100meg when the free double comes along, and 100meg will be the top tier at that point in time.

Re: Virgin Media to Double Broadband Speed
 

Mine says current speed is up to 10 or 20Mbit. Question is why don't they know exactly what my package is? My Virgin Media knows I'm on XL20 - why doesn't that page?

Re: Virgin Media to Double Broadband Speed
 

Actually that's not completely true

http://community.virginmedia.com/t5/...962021#M110205

Re: Virgin Media to Double Broadband Speed
 

According to the link we are due the upgrade sometime from October.

We are currently on 30MB but I may upgrade to 50MB just before October to take advantage because 100MB for around £6.50 extra a month (the difference between 30MB and 50MB I believe), doesn't sound bad at all to me. ;)

Re: Virgin Media to Double Broadband Speed
 

Is the wording exactly the same?

Re: Virgin Media to Double Broadband Speed
 

Well, no, of course if you need a Shub or you have dodgy signal levels then fair enough. If there is a need for an engineer visit then of course there will be one. That is a far cry from having a hard requirement when there's no obvious need though, which is what we're talking about here.

Re: Virgin Media to Double Broadband Speed
 

I was told that there were some problems with earlier s/hubs, and that is why they are changing them when you upgrade

---------- Post added at 21:11 ---------- Previous post was at 21:11 ----------

https://my.virginmedia.com/customer-...edupgrade.html

Re: Virgin Media to Double Broadband Speed
 

They don't change them when you upgrade

Re: Virgin Media to Double Broadband Speed
 

Many thanks for that :)

Re: Virgin Media to Double Broadband Speed
 

Good, as I've got a second Shub on the shelf anyway from the 50meg install when their delivery system got screwed up.

I've got every angle covered really, yet an engineer visit still can't be avoided.

Re: Virgin Media to Double Broadband Speed
 

As someone said, I think the Engineer Visit is mainly because 100meg is the premium top-tier product. When the 50meg first came out, it was a similar thing - there was even a dedicated 50meg support number. The 100meg support number got you straight through to second line at one point when it was being trialled.

Re: Virgin Media to Double Broadband Speed
 

I was wondering about going to 50 meg now. I'm still on 20 because I didn't want the super hub, but as I'll end up with one anyway for the speed doubling, and the bad reports seem to have gone away...

The other attraction is backup and storage, which it says is unlimited; is it really unlimited?

Re: Virgin Media to Double Broadband Speed
 

I don't think anyone's ever found the limit to it because after using it for more than 5minutes, they give up.