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Re: New Speed Upgrades 8th March. (Part 3)
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no its not a joke , it is a lite service for browsing and e-mail ;) |
Re: New Speed Upgrades 8th March. (Part 3)
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Re: New Speed Upgrades 8th March. (Part 3)
3.5GB Max/day on 300k i make it. And thats downloading constantly at constant speeds.
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Re: New Speed Upgrades 8th March. (Part 3)
1st 128K took 1050 ms = 124830 Bytes/sec = approx 1039 kbits/sec
2nd 128K took 1090 ms = 120250 Bytes/sec = approx 1000 kbits/sec 3rd 128K took 1050 ms = 124830 Bytes/sec = approx 1039 kbits/sec 4th 128K took 1100 ms = 119156 Bytes/sec = approx 991 kbits/sec looking at this, am i now on 1mb? |
Re: New Speed Upgrades 8th March. (Part 3)
I just got off the phone to someone anyway, they kept telling me that the speeds would come automatically sometime this week and that she has no clue that other people were doing to speed upgrades on the phone.
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Re: New Speed Upgrades 8th March. (Part 3)
I have just been told by CS that all the upgrades have been done today............nationwide..........he seemed very confident of his information--the poor soul :rolleyes: :D
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Re: New Speed Upgrades 8th March. (Part 3)
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Re: New Speed Upgrades 8th March. (Part 3)
I spoke to someone who sounded foreign (a guy) at CS just now.
He was polite and said I've been upgraded to 2MB now from 750k via Samsung STB. Its been 3 mins since I phoned so hopefully I will get the new speed very soon. |
Re: New Speed Upgrades 8th March. (Part 3)
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Re: New Speed Upgrades 8th March. (Part 3)
Got it :)
Customer Services sorted it out in moments, 1 very happy flooky :) |
Re: New Speed Upgrades 8th March. (Part 3)
Phew!!! I got 3mbit on Bromley STB (Ex C&W area)
Be warned, it was a nightmare though. I phoned up to switched, the first lady said: "ok, thats all done, please reboot". I hunup, rebooted, and.... nothing. Rang back.. "we have already applied the upgrade, so go to tech support"... Was on the phone to a nice lady for ages and she found out that the first lady just removed my internet. The TS managed to talk to CS and get me back onto the new 3mbit... Phew, had me worried though. Hope I havent signed a new contract though :disturbd: |
Re: New Speed Upgrades 8th March. (Part 3)
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Re: New Speed Upgrades 8th March. (Part 3)
Hi, as stated in my post all it takes is a bit of pre-planning on NTL's part. I understand that they can't change everyone's STB on the first day but they could have done it earlier as to save the frustration of being told you'll have to wait. I was in touch with them over two weeks ago about the STB situation but was told they couldn't change it.
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Re: New Speed Upgrades 8th March. (Part 3)
Erm so will Pace STB Support 2MBit?
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Re: New Speed Upgrades 8th March. (Part 3)
so customers in bromley on the 75ok service have to phone ntl up to upgrade ?
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