Re: New Speeds - June 1st
 

you wouldnt need to offer excuses you'd just point out that no lights were lit up and therefore it had died of natural causes.

Re: New Speeds - June 1st
 

Whilst your on the phone - claim a couple of free months to cover the costs of replacing the now fried Goldfish.;)

Re: New Speeds - June 1st
 

Gotcha ;)

Shame i'm not on the phone really, could do with some new goldfish :p

Re: New Speeds - June 1st
 

I'm gutted to just find I have an NTL 120 modem, presumeably the 100 & 120s are the oldest then?

Re: New Speeds - June 1st
 

Most certainly are. I would suggest asking for an upgrade, afterall, you do pay for it.

Re: New Speeds - June 1st
 

Would an upgrade be of any extra charge to me?

Re: New Speeds - June 1st
 

They would most likely try and charge you, it depends who you get on the other end of the phone and the engineer who is there on the day to replace it. I guess you could claim it keeps turning itself off randomly and you're not quite sure why.

Other people on the board know alot more about these things though, best off waiting til one of them reads this and offers a better alternative.

Re: New Speeds - June 1st
 

Changing modems isn't an upgrade, the 100 and 120 will work fine, just they are having some additional testing

Re: New Speeds - June 1st
 

The Terayons and CMXes are the oldest, however they are 'quality' modems despite their age while the ntl 100 + 120 were built as cheaply as possible.

Re: New Speeds - June 1st
 

Does this mean that the 100 and 120 modems fail on a regular basis :angel:

Re: New Speeds - June 1st
 

I don't see why there should be a problem with the 120 modem as i have that one & mine worked fine on the 10mb speed never had a problem & 95% of the time i could get max speed

Re: New Speeds - June 1st
 

what about the motorola Surfboards.

Re: New Speeds - June 1st
 

is there anything offical on this, do this mean us poor 100 or 120 owners have to wait even longer then, lol - blooming typical that is if so, whats the odds it'll still be borked

Re: New Speeds - June 1st
 

Well that sucks about the 100 and 120's :dozey:.

I assume most of the older customers have 100 or 120's if they havn't already been upgraded?

Re: New Speeds - June 1st
 

Ive got a 120 modem & I was wondering if i could get hold of a 250 modem & connect it all up would it work ok & would i then receive the 4mb upgrade as Im in Cardiff. :erm: