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denphone 25-02-2012 21:05

Re: TV price rises
 
Quote:

Originally Posted by howardmicks (Post 35388260)
I have sat back and read all peoples comments and i have got to say that both sides have good arguments,But vm have really got it wrong this time and i feel its going come back and hit them were it hurts.
1.first we get good news telling us that boardband services are to be doubled for free
2.weeks later we getting news that broadband prices are going up so whilst doubling is great all of a sudden it comes at a cost.
3.then we get get news of a increase in tv prices,Still awaiting new hd channels and other channels shutting down(maybe not vm`s fault) but really if they have finally signed some new channels would have justified the increase.
4.tivo,Hoping to get all customers on this great format.What do they do up the price?£3 should have been dropped not increased,Total suicide !!!!!!!!!!!!!!!
Continued promises of new things aint gonna wash with everybody,i know atleast 3 of my friends who have now gone back to sky and from looking at different forums if believed many are following.
Maybe this is vm`s plan loose mass customers on the tv side,Shut it down and concentrate on broadband.If it aint whoever is in control of all the decisions at vm needs to go !!!!!!!!!!!!!!

---------- Post added at 19:56 ---------- Previous post was at 19:55 ----------



hope you are right matey,Way its going they will only be a few of us left with there tv package:)

Howard we are all entitled to a opinion and l respect yours but as l have previously stated in this thread l think some members are going a bit OTT with their reactions to the forthcoming price rises and seem to forget that Sky will raise its prices later in the year and apart form them having a few more channels Virgins all round package is infinitely superior to anything Sky can offer in my and many other peoples opinions.:)

howardmicks 25-02-2012 21:08

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388271)
Howard we are all entitled to a opinion and l respect yours but as l have previously stated in this thread l think some members are going a bit OTT with their reactions to the forthcoming price rises and seem to forget that Sky will raise its prices later in the year and apart form them having a few more channels Virgins all round package is infinitely superior to anything Sky can offer in my and many other peoples opinions.:)

Im staying put matey,But people are really struggling and we all like to see something for are money especially after increases.All im trying to say vm should have had some annoucements at the same time as price increases,It is gonna cost them and eventually us that stay put :(

denphone 25-02-2012 21:14

Re: TV price rises
 
Quote:

Originally Posted by howardmicks (Post 35388274)
Im staying put matey,But people are really struggling and we all like to see something for are money especially after increases.All im trying to say vm should have had some annoucements at the same time as price increases,It is gonna cost them and eventually us that stay put :(

l think it is a cast iron certainly that announcements will be made at the same time that the price rises increases come in.

howardmicks 25-02-2012 21:16

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388278)
l think it is a cast iron certainly that announcements will be made at the same time that the price rises increases come in.

bit to late then thou when customers are already leaving,Should have been when they annouched there increases

alwaysabear 25-02-2012 21:21

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388278)
l think it is a cast iron certainly that announcements will be made at the same time that the price rises increases come in.

Den I hope you are right, however, it will be to late for some, they are already leaving. If you are right Den, VM have badly managed this and customers who may well have stayed if there had been something new for them will have gone and VM will have lost revenue over poor marketing and communication again.:(

howardmicks 25-02-2012 21:43

Re: TV price rises
 
Quote:

Originally Posted by alwaysabear (Post 35388288)
Den I hope you are right, however, it will be to late for some, they are already leaving. If you are right Den, VM have badly managed this and customers who may well have stayed if there had been something new for them will have gone and VM will have lost revenue over poor marketing and communication again.:(

:clap::clap::clap::clap::clap::clap::clap::clap::c lap::clap:

denphone 25-02-2012 21:43

Re: TV price rises
 
Quote:

Originally Posted by alwaysabear (Post 35388288)
Den I hope you are right, however, it will be to late for some, they are already leaving. If you are right Den, VM have badly managed this and customers who may well have stayed if there had been something new for them will have gone and VM will have lost revenue over poor marketing and communication again.:(

But remember for those that leave many will join as was shown by 50,000 Sky customers deserting Sky and opting for the TiVo service.


There's been a 19% increase in proportion of Sky customers taking Virgin TV
40% of those said they wanted TiVo

Over half of TiVo customers recommend to friends/family

TiVo customers rate product 19% higher than comparable TV customers (NPS survey)

Attracting Sky switchers – 55% of TiVo new adds were from Sky

howardmicks 25-02-2012 22:07

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388298)
But remember for those that leave many will join as was shown by 50,000 Sky customers deserting Sky and opting for the TiVo service.


There's been a 19% increase in proportion of Sky customers taking Virgin TV
40% of those said they wanted TiVo

Over half of TiVo customers recommend to friends/family

TiVo customers rate product 19% higher than comparable TV customers (NPS survey)

Attracting Sky switchers – 55% of TiVo new adds were from Sky

i think those stats will be different come next report matey !!!!!!!!!!!!!

Doz007 25-02-2012 22:13

Re: TV price rises
 
Quote:

Originally Posted by denphone (Post 35388278)
l think it is a cast iron certainly that announcements will be made at the same time that the price rises increases come in.

Why did they announce the doubling of BB speed prior to the news of the price increase then? That was surely timed like that to softened the blow of the imminent price increase.

I don't think VM have any great announcements to make as far as their TV service is concerned unfortunately. If they did they'd have been shouting about them from the roof tops now like they are doing with the BB speed increases.

Mr K 25-02-2012 22:22

Re: TV price rises
 
Sky have got a very good deal at the moment. Maybe they've seen a gap in the market from disgruntled VM customers.

http://www.hotukdeals.com/deals/join...25-p-m-1152628

if only I didn't hate everything the Murdoch's represent so much.........

jb66 25-02-2012 22:27

Re: TV price rises
 
Worth it for f1. You could order this and sell the skybox and dish and get skygo for a year

SnoopZ 25-02-2012 22:33

Re: TV price rises
 
Quote:

Originally Posted by Mr K (Post 35388314)
Sky have got a very good deal at the moment. Maybe they've seen a gap in the market from disgruntled VM customers.

http://www.hotukdeals.com/deals/join...25-p-m-1152628

if only I didn't hate everything the Murdoch's represent so much.........

Is it still a good deal if you have to pay £10 for the HD pack though when you get it free on Virgin?

Arthurgray50@blu 25-02-2012 22:41

Re: TV price rises
 
I think VM will have shot themself in the foot, l certainly won't pay £5.00 per month without extra channels etc and l don't mean +1 channels.

People might moan about Sky, but they have better channels than VM and the CS is better,

MrB 25-02-2012 22:50

Re: TV price rises
 
Quote:

Originally Posted by Doz007 (Post 35388312)
Why did they announce the doubling of BB speed prior to the news of the price increase then? That was surely timed like that to softened the blow of the imminent price increase.

Well if that was their plan, announcing a "free" doubling of speed then within weeks a price rise, before the speed increase was actually implemented, then they clearly have not a clue about marketing and finance (and they have form giving free increases followed immediately by price rises, we remember and we aren't thick :dunce:, though they still haven't learnt).

For all the comments of it isn't much of a rise, it is above inflation and we have every reason to complain on here or elsewhere if we wish, particularly when VM aren't honouring the contract price agreed. Whether we then live with it or not is a separate issue.:erm:

Raising prices for TV, BB and Tivo is likely to have an impact on retention/new sign ups, though they are increasing promos at the moment (£130+ cashback on Topcashback/Quidco, £50 cashback on your contract, free install, 3 months free) which will likely draw in the new punters to replace some of the digruntled people leaving!

MrB

paultrademark 26-02-2012 00:11

Re: TV price rises
 
Quote:

Originally Posted by jb66 (Post 35388315)
Worth it for f1. You could order this and sell the skybox and dish and get skygo for a year

Brilliant idea actually. spot on.


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