Cable Forum - BMR When?

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Actually it's the 2000 (same architecture as the 1000 but with more RAM and a faster CPU) that's been commonly regarded as the best box to have. I don't really know why this is. I'd certainly go for a Samsung if I had the choice.

i have a 4000# box on excwc and have never had this problem, but mine outputs its audio to the tv directly and i have no amp.

perhaps you are amplifying it too much. the volume on AV (cable) is lower on my system than the normal tv channels.

maybe its just me.

frosty

Quote:

Originally Posted by Tristan

From what I understand, neither 4000s nor Samsungs have the audio problem...

This can't be the case. I have a DI4000-N and I've noticed this problem. I've said this before, but I get the feeling it's only noticeable when the sound is routed through a speaker system.

Quote:

Originally Posted by Tristan

And all of London is on the Bromley network. They haven't "rewired" them, they've been CWC/Bromley from the start.

While this is true, I think I see what he was trying to get at. London areas would not suffer from this problem as they are stuck on CR1 due to the cabling. Apparently. (I know you know this already Tristan ;))

Quote:

Originally Posted by scastle

And I just did a quick search on your posts. Nearly every one has had something to do with this issue. Now, I have no problems with you using the forum for complaining (it is part of the function of the forum after all) and nor is it my place to say anything even if I did have a problem, but if I had recieved sub-standard service from any company for as long as you appear to have from NTL, I would seriously consider changing suppliers, or at least threaten to do so.

I brought this point up with him a while ago, but it made no difference to him. The fact of the matter is we all know that some kind of problem with the sound levels exists, and that it should be sorted in the next software update. But incessent complaining isn't going to make that update come any quicker.
So like you say, although I have no problem with the point being raised - why should I - there's no need for it to be brought up in nearly every post.

garyparsons - like others have suggested to you in this thread, and I'm pretty sure I have done before, why don't you just switch providers if you're this unhappy. If you really are so annoyed with them, then surely you have no reason to stay :confused:

Browneggsandham :)

if that's your answer to these things then as i've said before, why don't you keep it to yourself as it's not a proper answer. i have no intention of using someone else.

i'm happy with everything else i get off ntl, phone, broadband but this issue with the sound is beyond the joke now.

Quote:

Originally Posted by garyparson

So, you have three choices. Wait for NTL to fix the problem (which as previously stated may be months),look for alternative suppliers or get a Samsung box (if, as previously stated, all Pace boxes suffer from the same problem).

It's not the box.

Before MR1, sound was fine and dandy
After MR1, sound was screwed

That kind of eliminates the box. Not hard to understand. Saying that, it must be cos i've said it countless times.

And, as I've said countless times, of course it's the software, and all Pace boxes will be affected.

However, the Samsung boxes use a newer software build which does not have the problem.

Quote:

Originally Posted by garyparson

The fact that your box worked correctly before the software update is irrelavent. After the update to MR1, it clearly isn't (whatever the reason).
Why is that so hard for you to understand?

But, as I have said countless times, you have two choices. Wait for NTL to download the updated software (which does apparently work around the problem) or replace the box with one that is not affected.

Seeing as NTL have not announced dates for the download, it could be next week, or anytime within the next few months. Given your problems with sound levels, I personally would ask for a new box. I have just taken delivery of a new Samsung, and, based on first impressions, I would say it's a far superior box to the Pace series.

scastle, what surround amp do you use?

Quote:

Originally Posted by garyparson

scastle, what surround amp do you use?

An elderly Pioneer (bought in about 1998).

how is it wired to your cable? Do you notice the popping in the center speaker?

Well, as stated before, I now have a Samsung box which doesn't suffer from the problem, but it used to be wired to a Pace 1000, via the Stereo Audio line out phonos. I have used IXOS cabling to connect the two. I don't use the video switching facilities of the Amp at all, so no video signal is routed through the Amp.

I didn't notice too much popping, but then I tend to watch TV with prologic decoding turned off. IMO pro-logic decoding just causes too great a loss of quality with a non-prologic encoded program (especially with music). If a program does offer pro-logic encoding (like most films, and some dramas), then I turn it on. The popping on the centre speaker was noticable, but not too bad.

One year on and still no cure. I'll be collecting my pension soon..

wait...wait.
it IS coming soon...
i am beta-testing the next software for bromley...so soon.

:)
(i can say no more!)

I don't know if you can answer this or not - are the constantly updating the BETA software with bug fixes, or are you just testing just the one build?

Browneggsandham :)

EDIT: ps if they ever do this beta testing again, I'm going in for it, 'cos I can't stand not knowing!!!