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-   -   Can browse, but cant ftp or anything else (https://www.cableforum.uk/board/showthread.php?t=7895)

Rob J 19-02-2004 11:00

Re: Can browse, but cant ftp or anything else
 
Just rang NTL at 10:57am
They say the service report team haven't even looked at my problem yet
I will have to wait 48 hours

Looks like I'll have to get a 56k modem for my main system since it's the only way I can connect to ftp, ssh or https

Paul 19-02-2004 11:40

Re: Can browse, but cant ftp or anything else
 
Quote:

Originally Posted by Chrysalis
this has been going on well over 48 hours now, justanothernoob can you look into this?

JANooB is aware of the problem - I spoke to him about it on MSN yesterday - but he wasn't at work. He said he would have a look today.

Rob J 19-02-2004 11:59

Re: Can browse, but cant ftp or anything else
 
I can't ftp or collect emails from one server with the NTL CM but I can
with a 56k modem using NTL 1p/min.
however I can ftp, collect emails etc with the same NTL CM no problem from
another server that I have.

NTL say that DU's use different routes to CM's
so to my mind it has to be an NTL CM routing problem
yet other people less than 1 mile from me using NTL CM same flavour and my
mail servers
are not having any problems.

what the NThelL is going on.

this for me is the first major problem I have had with NTL.
I didn't consider the web proxy issue much of a problem since it easy to switch them in browsers but I can't think of a work around for this.

Paul 19-02-2004 12:10

Re: Can browse, but cant ftp or anything else
 
Just checked and connectivity returned for me at approx 11:05am this morning. :D

Rob J 19-02-2004 12:21

Re: Can browse, but cant ftp or anything else
 
Arrh NTL thank goodness
at 12:17 it's back, it would be interesting to know what it was.
hardware, software, typo ....

Rob J 19-02-2004 12:24

Re: Can browse, but cant ftp or anything else
 
Who is JANooB ?
do we have JANooB to thank for sorting this out
if so thanks JANooB

Quote:

Originally Posted by pem
JANooB is aware of the problem - I spoke to him about it on MSN yesterday - but he wasn't at work. He said he would have a look today.


Stewh 19-02-2004 12:55

Re: Can browse, but cant ftp or anything else
 
Back working for me again, woohooo

THanks to the folks on here who have been supportive, specially Stuartbe
cheers

Stuartbe 19-02-2004 13:06

Re: Can browse, but cant ftp or anything else
 
Quote:

Originally Posted by Stewh
Back working for me again, woohooo

THanks to the folks on here who have been supportive, specially Stuartbe
cheers

No problem m8 :)

Just out of interest can you please post the tracert as it is now so we can compare.....

Thanks

Stewh 19-02-2004 13:31

Re: Can browse, but cant ftp or anything else
 
Here you go..

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>cd \

C:\>tracert MYSERVERIP
Tracing route to MYSERVERIP over a maximum of 30 hops

1 1 ms <1 ms <1 ms ME
2 12 ms 9 ms 8 ms 10.184.111.254
3 12 ms 10 ms 9 ms nott-t2cam1-b-ge-wan41-116.inet.ntl.com [80.4.46
.245]
4 9 ms 16 ms 17 ms not-t2core-b-ge-wan73.inet.ntl.com [80.1.79.205]

5 12 ms 15 ms 11 ms nth-bb-b-so-200-0.inet.ntl.com [62.253.185.37]
6 16 ms 16 ms 16 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]

7 49 ms * 46 ms tele-ic-2-so-000-0.inet.ntl.com [62.253.185.86]

8 22 ms 23 ms 22 ms ldn-th-i1-geth3-0.telia.net [195.66.226.48]
9 23 ms 21 ms 24 ms ldn-bb2-pos1-2-0.telia.net [213.248.74.13]
10 97 ms 95 ms 98 ms nyk-bb2-pos6-0-0.telia.net [213.248.65.94]
11 103 ms 104 ms 102 ms ash-bb1-pos5-0-0.telia.net [213.248.80.138]
12 116 ms 116 ms 114 ms atl-bb1-pos0-1-0.telia.net [213.248.80.58]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * *

Stuartbe 19-02-2004 13:39

Re: Can browse, but cant ftp or anything else
 
Hmmmmmm. Doesn't look all that different to me...

I think the return path was the problem as Pem pointed out !

Oh well - At least its working now :)

Justanothernoob - Did you throw the magic switch ?

Rob J 19-02-2004 13:47

Re: Can browse, but cant ftp or anything else
 
mine now looks the same as others in my area who did not have a problem


1 192.168.123.254 2ms 1ms 2ms TTL: 0 (No rDNS)
2 172.24.207.254 12ms 11ms 9ms TTL: 0 (No rDNS)
3 80.4.47.229 21ms 12ms 15ms TTL: 0 (nott-t2cam1-b-ge-wan51-129.inet.ntl.com bogus rDNS: host not found [authoritative])
4 80.1.79.189 13ms 42ms 14ms TTL: 0 (not-t2core-b-pos41.inet.ntl.com ok)
5 62.253.185.37 34ms 15ms 19ms TTL: 0 (nth-bb-b-so-200-0.inet.ntl.com bogus rDNS: host not found [authoritative])
6 213.105.172.14 20ms 20ms 15ms TTL: 0 (pop-bb-a-so-100-0.inet.ntl.com bogus rDNS: host not found [authoritative])
7 62.253.185.86 * 47ms * TTL: 0 (tele-ic-2-so-000-0.inet.ntl.com bogus rDNS: host not found [authoritative])
8 213.160.97.41 16ms 16ms 16ms TTL: 0 (ntl-gw.telecomplete.net ok)
9 193.0.255.230 23ms 34ms 22ms TTL: 0 (r1.tcw.telecomplete.net fraudulent rDNS)
10 213.160.121.2 24ms 23ms 22ms TTL: 0 (dsvr-gw.cust.telecomplete.net ok)

Chrysalis 19-02-2004 13:55

Re: Can browse, but cant ftp or anything else
 
it is still broken for me, did he just fix for list of users you sent him pem? or was it a global problem

Chrysalis 19-02-2004 14:38

Re: Can browse, but cant ftp or anything else
 
got a 3rd site now that doesnt work, its defenitly not fixed for me.

Paul 19-02-2004 14:54

Re: Can browse, but cant ftp or anything else
 
Quote:

Originally Posted by Chrysalis
it is still broken for me, did he just fix for list of users you sent him pem? or was it a global problem

Um, I never said he fixed it - just that I spoke to him about it yesterday and he said he'd try and have a look today and pass it to the NMC if necessary. :)

Paul 19-02-2004 14:58

Re: Can browse, but cant ftp or anything else
 
Quote:

Originally Posted by Stewh
THanks to the folks on here who have been supportive, specially Stuartbe
cheers

hmmmmmmmmm .......... :D


.......... mutters something about kicking someone ....... ;)


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