Re: Quad Play to launch his week
 

I havent had chance to contact them, but my online bill does say "Your Current Bundle : Virgin 10 with 300+300" and a direct debit has been set up....

Re: Quad Play to launch his week
 

After 3 phone calls - mine does now - but not sure about the "How much you've spent" being £5.40...

First they set it up as PAYG, then I think they added my direct debit, but crucially left it as PAYG contract.

Now it says the same as you fortunately!

Re: Quad Play to launch his week
 

Hiya, anyone know what type of sim you get, 2g or 3g?

Thanks in advance.

Re: Quad Play to launch his week
 

We had similar, almost as soon as the account was set up, we had spent £5 ? according to online billing info
Now I can see an on line bill it says "airtime transfer" or similar - not sure what thats about ?

Can't find out at the moment since although I manage all the accounts in our household, so have all security passwords etc they won't speak to me since its in my wifes name, would only speak to her, actually I think any woman would have done - account in female name, = must hear female voice on phone - I'd already passed all their security checks but still refused to talk to me

Re: Quad Play to launch his week
 

The same thing happens to me when I try to renew my wife's car insurance. I think it's to do with the Data Protection Act.