Re: Bittorrent & Disconnections - Ambit modems
 

when my modem resets, i get the light tracer effect. lights going out on sequence from right to left about 3 times then its reconnected.

Re: Bittorrent & Disconnections - Ambit modems
 

PM sent to Russ. Lights appear normal on my modem. Just traffic dies, and I have to reboot the PC.
Silver 100/120 Modem. (can't recall which one)

Re: Bittorrent & Disconnections - Ambit modems
 

Everytime i open Morpheus up, i get disconnected, even when i go on some websites it diconnects, if i log onto IRC Chat i get disconnected i have a Silver 120 Modem.

Re: Bittorrent & Disconnections - Ambit modems
 

Hi all,

had an engineer out this morning - he replaced my silver 120 modem with a new 250. connection problem has cleared up :)

have called customer support and he transferred me to customer services. i said i'd been talking to the engineer about upgrading to the 10Mbit service and that he told me i could call & get upgraded straight away.

they said as i'm on the 3Meg service i'd be upgraded by the end of december or i could upgrade right now. he did warn me that there may be service outages as the service isn't officially rolled out yet & that they would not compensate for loss of service. i had to agree to that & then he upgraded me over the phone.

Apart from getting transferred 4 times and then talking to the same guy who'd passed me on originally, it was all rather painless.

congrats to ntl. as long as you know what you want and ask for it they are very good just don't let them fob you off!!

cheers
IanM

Re: Bittorrent & Disconnections - Ambit modems
 

Well as long as its not tempting fate, but, its been 24hrs now and so far........no more resets since the new 250 modem.

On hold for CS now. Going to ask for the 10Mbit upgrade. Fingers crossed.

Glad I found this community now :D

Re: Bittorrent & Disconnections - Ambit modems
 

Russ,
Have you had any feedback from your NTL contact yet? It will be interesting to see if they have found anything that may be causing the 120's to reboot

Re: Bittorrent & Disconnections - Ambit modems
 

Can I just ask what BT client is everyone using. I was using Bit Comet when I noticed my 100 decided to throw her dummy out the pram and reboot.

Re: Bittorrent & Disconnections - Ambit modems
 

Don't think it matters what bt client you use. I use Azureus and it has been very stable untill I got the upgrade then my 100 threw it's dummy out. But it threw it's dummy out when I wasn't using a bt client. had a 250 installed today so will give it a good test later

Re: Bittorrent & Disconnections - Ambit modems
 

I've recieved the following......

.

Re: Bittorrent & Disconnections - Ambit modems
 

Not what I was told by a ts rep http://www.cableforum.co.uk/board/sh...&postcount=770

Re: Bittorrent & Disconnections - Ambit modems
 

With respect to the person you spoke to, my contact is very senior within ntl and would trust their word on such matters.

Re: Bittorrent & Disconnections - Ambit modems
 

ok no probs, but she seemed to know what she was talking about. in the end she could'nt have cos I got a new 250 today

Re: Bittorrent & Disconnections - Ambit modems
 

Isn't that post suggesting that there was a problem before the so called firmware update, not after ?

Re: Bittorrent & Disconnections - Ambit modems
 

Yeah thats what I thought. I was using Bit Coment when I noticed my 100 having a temper tantrum. :mad:

Re: Bittorrent & Disconnections - Ambit modems
 

Well I have been told by TS that I have the new firmware on my NTL 100 modem.
All that changed after my firmware update was that my download speed increased from 5Mb to 10Mb.
It is since the firmware update that my modem has been rebooting itself and this is also true of a number of my work colleagues.

My modem has the following config file: ntlhm100_ntl0002.cpr

Can anyone confirm this is the latest config file?