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-   -   Price rises this year. (https://www.cableforum.uk/board/showthread.php?t=33711665)

SnoopZ 02-02-2023 10:09

Re: Price rises this year.
 
Quote:

Originally Posted by Chrysalis (Post 36145038)
Dont know answer to your question but I can tell you when I contacted them on whatsapp it wasnt a live discussion, it was a multiple hour wait, which obviously meant I wasnt sitting watching when they replied and I got a response to the question I asked. So its more akin to sending an email query vs a live chat. (faster response than email though)

How to contact on WhatsApp?

joglynne 02-02-2023 11:26

Re: Price rises this year.
 
In August 2022 a team member on the VM Community forum said "Please, be advised our WhatsApp number is +447305 327 112 "

https://community.virginmedia.com/t5...0%20532%207112.

SnoopZ 02-02-2023 13:47

Re: Price rises this year.
 
Thanks all.

jfman 02-02-2023 14:15

Re: Price rises this year.
 
I was about 15 mins back and forward on WhatsApp. About 5 mins passing the bot. 5 min wait on a human, 5 mins to go through the change.

SnoopZ 02-02-2023 14:36

Re: Price rises this year.
 
Quote:

Originally Posted by jfman (Post 36145070)
I was about 15 mins back and forward on WhatsApp. About 5 mins passing the bot. 5 min wait on a human, 5 mins to go through the change.

Did you get a good deal?

Chrysalis 02-02-2023 15:31

Re: Price rises this year.
 
Still no price rise email for me, since I am on a new customer offer I wonder if I will get it, but I do remember been told I will get the inflationary rise.

jfman 02-02-2023 15:43

Re: Price rises this year.
 
Quote:

Originally Posted by SnoopZ (Post 36145073)
Did you get a good deal?

Sorry I thought I was in the Sky Sports UHD thread :D

I was on WhatsApp to add that. My deal has 12 months to go, well, depending on what my price rise email says.

---------- Post added at 16:43 ---------- Previous post was at 16:43 ----------

Quote:

Originally Posted by Chrysalis (Post 36145076)
Still no price rise email for me, since I am on a new customer offer I wonder if I will get it, but I do remember been told I will get the inflationary rise.

Same boat.

Foo Fighter 02-02-2023 18:18

Re: Price rises this year.
 
No one around my way that I know has had an email yet and an alt net provider has just gone live offerering much lower prices, might just be a coincidence unless they are targeting areas without competition.

We are all waiting to put our notice in ��

crossbow1956 06-02-2023 09:15

Re: Price rises this year.
 
13.8 % is a lot & will put £21.00 on my bill from virgin media think i will cancel the tv & cut back my internet speed. i have maxit tv with sky sports & bt sports m200 bb & talk more phone & if thay don't play ball then i will walk been a virgin media customer for about 15 years .

nialli 06-02-2023 15:51

Re: Price rises this year.
 
Quote:

Originally Posted by crossbow1956 (Post 36145284)
13.8 % is a lot & will put £21.00 on my bill from virgin media think i will cancel the tv & cut back my internet speed. i have maxit tv with sky sports & bt sports m200 bb & talk more phone & if thay don't play ball then i will walk been a virgin media customer for about 15 years .

How much are you paying? I’m on Ultimate Volt and pay £85/m, which gives me pretty much everything and I’m anticipating an increase of around £11/m

Mr K 06-02-2023 16:30

Re: Price rises this year.
 
Quote:

Originally Posted by nialli (Post 36145309)
How much are you paying? I’m on Ultimate Volt and pay £85/m, which gives me pretty much everything and I’m anticipating an increase of around £11/m

Bet its closer to £20. VMs average 13.8% is a figure for Press releases only....

nialli 06-02-2023 20:24

Re: Price rises this year.
 
Quote:

Originally Posted by Mr K (Post 36145313)
Bet its closer to £20. VMs average 13.8% is a figure for Press releases only....

Don’t know yet as I haven’t received an email yet about the increase

joglynne 07-02-2023 09:03

Re: Price rises this year.
 
We recieved the email a few days ago informing us that there was going to be a £15.00 increase.

Before a discount of £17 my full service charge would have been £98.25. Using that full amount I had reckoned that the average 13.8% rise would result in an increase of around £13.55.

So not to far off what I was expecting.

crossbow1956 07-02-2023 09:35

Re: Price rises this year.
 
Hi i pay £49.12 that includes a £ 7.00 discount full price is £ 56.12 i did have sky cinema but canceled it i was paying then £61.12 .

Taf 07-02-2023 12:57

Re: Price rises this year.
 
I've just has TalkTalk at the door, extolling their fibre service that has just arrived in the area. He kept on going on-and-on about the DL speeds (900Mbps), and being able to use "loads of apps" (chargeable, of course). But TalkTalk don't provide a TIVO-like recorder, so that's a big NO from this household, as we rarely watch any live TV.

Another downside is having to locate the incoming cable close to a mains socket. Our hallway, where the old BT line comes in, has no power sockets.

No contact from VM about the price increase yet.


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