Cable Forum - 350M SHUB3 Puma Bug

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Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)

- - 350M : SHUB3 Puma Bug - TBB BQM Improvement (https://www.cableforum.uk/board/showthread.php?t=33706044)

Martin_D

19-02-2018 22:30

Re: SHUB3 Puma Bug - TBB BQM Improvement

Quote:

Originally Posted by roughbeast (Post 35937666)

9.1.116V That is still my version too, even after a reboot.

Are we clear on this? Is 9.1.116.603 a trial firmware or is it being rolled out?

Virgin are currently piloting a new version of firmware for the Hub 3 with a small group of customers.

Virgin are also running a trial related to this.

General Maximus

19-02-2018 23:19

Re: SHUB3 Puma Bug - TBB BQM Improvement

Quote:

Originally Posted by SnoopZ (Post 35937550)

I remember the Superhub 1 didn't even have a modem mode when it first came out and they only put it in when loads of customers complained.

yup, and that is why I insisted on keeping my ambit 300 all the way up to 152mbits. I was forced onto a shub2 (which I was expecting and didn't mind) when I upgraded to 200mbits.

Sephiroth

20-02-2018 07:46

Re: SHUB3 Puma Bug - TBB BQM Improvement

James_W on the VM Community Forum said it was trial firmware - in an enigmatic way!

SnoopZ

20-02-2018 08:20

Re: SHUB3 Puma Bug - TBB BQM Improvement

Quote:

Originally Posted by roughbeast (Post 35937666)

9.1.116V That is still my version too, even after a reboot.

Are we clear on this? Is 9.1.116.603 a trial firmware or is it being rolled out?

I heard some people that are not on the trial have it on the VM forums.

SimonB79

20-02-2018 10:36

Re: SHUB3 Puma Bug - TBB BQM Improvement

Quote:

Originally Posted by SnoopZ (Post 35937703)

I heard some people that are not on the trial have it on the VM forums.

I’ve got the latest hub3 firmware and was in modem-mode when it downloaded! :)

Synthetic

20-02-2018 14:04

Re: SHUB3 Puma Bug - TBB BQM Improvement

Yeah loads of "normal" customers (not on the trial) seem to have got it too, wouldn't surprise me if this wasn't intended and someone at Virgin messed up with the MACs they sent the trial firmware to.

General Maximus

20-02-2018 14:15

Re: SHUB3 Puma Bug - TBB BQM Improvement

Yeah, i have never been on a trial for anything and i have got it.

alanbjames

20-02-2018 14:28

Re: SHUB3 Puma Bug - TBB BQM Improvement

Quote:

Originally Posted by Synthetic (Post 35937760)

Phaps they were used to using windows instead of MACS ;).

djfunkdup

20-02-2018 15:33

Re: SHUB3 Puma Bug - TBB BQM Improvement

Quote:

Originally Posted by Synthetic (Post 35937760)

Yeah loads of "normal" customers (not on the trial)

Ah so that explains why i have triangular shaped ears .... oops:

Synthetic

20-02-2018 17:05

Re: SHUB3 Puma Bug - TBB BQM Improvement

Bah, walked into that one haha

Kushan

21-02-2018 09:07

Re: SHUB3 Puma Bug - TBB BQM Improvement

Quote:

Originally Posted by SnoopZ (Post 35937703)

I heard some people that are not on the trial have it on the VM forums.

Quote:

Originally Posted by Synthetic (Post 35937760)

Quote:

Originally Posted by General Maximus (Post 35937761)

Yeah, i have never been on a trial for anything and i have got it.

Martin_D has actually cleared up why this is:

Quote:

Originally Posted by Martin_D (Post 35937673)

Virgin are currently piloting a new version of firmware for the Hub 3 with a small group of customers.

Virgin are also running a trial related to this.

There's two separate test groups - those that opted in and those that are piloting it.

And those that opted in but still haven't got it (i.e. me).

SnoopZ

21-02-2018 11:32

Re: SHUB3 Puma Bug - TBB BQM Improvement

They finally sent out the email yesterday telling the trial people they are on the new firmware, only a week or so after it dropped.

alanbjames

21-02-2018 14:18

Re: SHUB3 Puma Bug - TBB BQM Improvement

i thought they had dropped one i could smell it!

biohead

24-02-2018 18:29

Re: SHUB3 Puma Bug - TBB BQM Improvement

Any news on an update for the CGNV4?

I've had a pre-emptive outage notification sent to me recently from VMB - for an hour in the morning early in March and wondered if it was related (not that it's a proper fix to the problem!).

ccarmock

25-02-2018 13:08

Re: SHUB3 Puma Bug - TBB BQM Improvement

The March date you have been given is likely to roll out the firmware to help correct the poor performance with static IP addressing on the VMB network. Following the successful trial they are rolling it out in batches to all business customers with the Hitron box. The new version is 4.5.10.173-UPC

All times are GMT +1. The time now is 00:06.

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