Cable Forum - United Airlines: Passenger violently removed due to overbooking

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Re: United Airlines: Passenger violently removed due to overbooking

United Airlines' shares seen sliding after passenger was dragged from overbooked flight
The slump could wipe as much as $1bn off the group's total market value

http://www.independent.co.uk/news/bu...-a7678051.html

Re: United Airlines: Passenger violently removed due to overbooking

Quote:

Originally Posted by Kursk (Post 35894213)

I think they needed seats for their staff to rv elsewhere as an unpredicted change. Circumstances change in huge organisations. We are used to it all running like clockwork; when things alter (like flight delays) we just have to suck it up.

We don't all have the screaming ab dabs. I am waiting for the Nazis to be mentioned.

Sorry Kursk but you are making sorry arse excuses up for them, they are completely in the wrong here on every level. To how they got him off the flight, the fact they neglected their duty of care while he was walking around dazed and blooded from their assault and then the PR disaster that followed with the CEO publicly saying sorry but saying privately to his staff, jolly good job well done.

Re: United Airlines: Passenger violently removed due to overbooking

Quote:

Originally Posted by papa smurf (Post 35894205)

what would you say if this old fellow was your dad -would it be ok to manhandle your old pappy out of his seat and drag him bloodied down the isle

No doubt his view of things would be very much different then one imagines.;)

Re: United Airlines: Passenger violently removed due to overbooking

I have just seen another angle of the incident where he he saying 'Just kill me', 'Just kill me', I have only seen two vids, the one where he is removed from his seat and dragged and another where he is walking up and down saying I want to go home and he is repeating it over and over. That man clearly did not just suffer physical pain. :(

---------- Post added at 15:20 ---------- Previous post was at 14:57 ----------

Just seen this:

https://www.change.org/p/united-airl...o-oscar-munoz?

Over 11K signatures already.

Re: United Airlines: Passenger violently removed due to overbooking

Quote:

Originally Posted by Damien (Post 35894228)

https://www.cableforum.co.uk/images/...2017/04/15.png

:eek: :eeek:

Re: United Airlines: Passenger violently removed due to overbooking

I see they are trying to find something on this guy now but to me his past is irrelevant. I reckon the ceo has said, find something, anything to make out its his fault.
http://www.courier-journal.com/story...0839c4936d4285

Re: United Airlines: Passenger violently removed due to overbooking

I think this is a very interesting read... What United's CEO should have done...

http://www.marketwatch.com/story/wha...ry_top_stories

Quote:

United Airlines CEO Oscar Munoz woke up Monday morning to a massive leadership test.

And he flunked — big time.

Munoz had to respond to the shocking video footage of a passenger being violently ejected from one of his flights Sunday night. The video, shot by two passengers on their cellphones and shared on Twitter, went viral. The passenger was thrown off the plane simply because United had overbooked.

Munoz’s public response was a piece of pusillanimous lawyer-crafted claptrap that was pitiful, inadequate and insulting.

<snip>

Here’s what Munoz should have said instead on Monday morning:

“I have just seen the video from Flight 3411, and like all of you I am shocked. I have immediately cleared my calendar of all other commitments, and I am going to our company’s facilities at O’Hare to conduct a personal inquiry. All personnel involved in this incident will be reporting to me in person immediately. I am going to find out how this happened, who did what and why. I notice that the passenger’s violent removal was conducted by law enforcement personnel, not by United staff, and I am going to demand a full explanation from the relevant authorities as well. Meanwhile, I apologize personally to the passenger, to all others on the flight, to our customers and to the American public. I expect to issue a further report within 72 hours.”

(I initially wrote 36 hours, but on reflection, 72 hours — 3 days — makes more sense.)

If Munoz’s lawyers think that statement opens them up to — eek! — “legal liabilities,” I have some news for them.

The video is all the evidence an attorney is going to need. You’re going to be writing a big fat check anyway. Showing good faith now is going to help more than it could hurt.

Re: United Airlines: Passenger violently removed due to overbooking

Quote:

Originally Posted by Mick (Post 35894219)

I don't mean to be making excuses for anybody but when I saw the word 'Oscar' in your link I thought, fair play, the doc deserves one. I realised later it's the CEO's first name ;)

Predictably, a petition has appeared; we're going to be cursed if petitions are set up everytime there's an incident in society. Ho hum.

And, as mentioned earlier, he was 'removed' by law enforcement, not UA staff. Shouldn't every responsible citizen follow the instructions of the law without all the frenzied histrionics? I'll get me coat :sulk:

Quote:

Originally Posted by blackthorn (Post 35894230)

Trying to find something? Well, they certainly did. I think your link throws another light on all of this.

Re: United Airlines: Passenger violently removed due to over booking

Quote:

Originally Posted by Damien (Post 35894137)

Yeah he probably should have left when asked, however outrageous that demand was, but United are at fault for allowing the situation to develop where a passenger who had already boarded was being asked to leave to make way for United staff. United deserve to be boycotted over this, especially for the way they've handled it subsequently.

Was the need for the staff to travel an unexpected and unplanned thing? If staff suddenly report in sick, replacements have to come from somewhere.

Re: United Airlines: Passenger violently removed due to over booking

Re: United Airlines: Passenger violently removed due to overbooking

https://www.cableforum.co.uk/images/local/2017/04/6.jpg
Why when I read that do I think of Blackadder

He accidental and brutally cut his heat off while combing his hair.

Re: United Airlines: Passenger violently removed due to over booking

Quote:

Originally Posted by Damien (Post 35894273)

Found on Reddit:

http://i.imgur.com/99dgkTs.mp4

So apt. Note the good guy is the one effecting the removal :D

Quote:

Originally Posted by nomadking (Post 35894271)

Was the need for the staff to travel an unexpected and unplanned thing? If staff suddenly report in sick, replacements have to come from somewhere.

Can you imagine the furore if a flight was cancelled because UA didn't make arrangements for the transfer of personnel?

Re: United Airlines: Passenger violently removed due to over booking

Quote:

Originally Posted by Kursk (Post 35894277)

So apt. Note the good guy is the one effecting the removal :D

Can you imagine the furore if a flight was cancelled because UA didn't make arrangements for the transfer of personnel?

Tbf if united had made proper arrangements none of this would have happened. ;)

Re: United Airlines: Passenger violently removed due to over booking

Quote:

Originally Posted by Julian (Post 35894286)

Tbf if united had made proper arrangements none of this would have happened. ;)

Overbooking is so commonplace it's regarded as usual practise; if seats were kept vacant routinely just in case staff need redeployment at short notice, who would end up funding the fare 'loss'? :erm: