Re: Upgrade delayed massively
 

Not sure if this will help anyone, but they moved my 10 To 30meg upgrade to march 2013, so i gave them a call and asked for a new superhub (Just wanted it because our router was dead)
they said, I can have a superhub sent out to me if I enter into a new 12 month contract, i agreed(as the current contract is removed and replaced with a 12 month one)

I got the superhub, and as it comes with a new contract, I automatically got 30meg!

AND even better, the speed is STILL doubled in march 2013 to 60meg!