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Re: New Modem
Another tech visit :(
Why are they fine when he's here then jump up an hour after he's left? When he comes they might be fine again! Very annoying!! |
Re: New Modem
hmm... hes got this already in place > http://www.cableforum.co.uk/board/12...ng-page-2.html
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Re: New Modem
My VM green box.
[img]Download Failed (1)[/img] ---------- Post added at 19:28 ---------- Previous post was at 18:20 ---------- Cable Modem Downstream DS-1 DS-2 DS-3 DS-4 Frequency 299000000 307000000 315000000 323000000 Lock Status (QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y Channel Id 77 78 79 80 Modulation 256QAM 256QAM 256QAM 256QAM Symbol Rate (Msym/sec) 6.952 6.952 6.952 6.952 Interleave Depth I=12 J=17 I=12 J=17 I=12 J=17 I=12 J=17 Power Level (dBmV) -3.64 -4.05 -3.96 -4.67 RxMER (dB) 33.96 34.21 34.48 34.63 Correctable Codewords 11966 10173 8018 6797 Uncorrectable Codewords 729 697 1207 563 Cable Modem Upstream US-1 US-2 US-3 US-4 Channel Type 2.0 N/A N/A N/A Channel ID 5 N/A N/A N/A Frequency (Hz) 45800000 N/A N/A N/A Ranging Status Success N/A N/A N/A Modulation 16QAM N/A N/A N/A Symbol Rate (KSym/sec) 5120 N/A N/A N/A Mini-Slot Size 4 N/A N/A N/A Power Level (dBmV) 58.21 N/A N/A N/A T1 Timeouts 0 0 0 0 T2 Timeouts 0 0 0 0 T3 Timeouts 1 0 0 0 T4 Timeouts 0 0 0 0 My TIVO box signal is now at 57dbmv also. |
Re: New Modem
Update I got the Head Tech coming at between 12am and 4pm tomorrow.
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Re: New Modem
cool, ideally your power levels should be between +/-3. My downstream snr is 38 and upstream 48. I always like to use mine as an example because my connection has always been perfect (shub notwithstanding)
Don't let him go though till you have tested your tv and internet connection and are happy everything is working. |
Re: New Modem
Quote:
Can I make him sit with me and watch TV and play FIFA online for a few hours? :) I've been onto head office and I've got a women called tracey over seeing it all and some guy that phoned me today also. He's going to phone me when the Techs here tomorrow and a few hours after he's left. I really hope it gets sorted, just want to enjoy the services I pay for. |
Re: New Modem
get him to look at the box, its looks nackered, probably filled with water
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Re: New Modem
Quote:
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Re: New Modem
They were doing a cabinet cleanup operation, but I dont know whether thats still going, and I doubt it would affect a small thing like that, I presume you live in a secluded estate and that cab serves only a few houses?
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Re: New Modem
No I live in a avenue which is quite long about 40 houses, then streets going of it. They seem to have two of these small green boxes in each street I don't think there's any of them in the avenue I live in though. There's a big main one, on the bottom of the street down from me.
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You may possibly be fed from a pit rather than a cabinet
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Re: New Modem
Quote:
funny looking pit |
Re: New Modem
I knew I was on the right thread when I saw this thread had Five pages!
We are getting V/M TV & phone package hooked up tomorrow, (already have V/M Internet) and I have already been warned about this new Hub by our lad, who got the new one a couple of weeks ago? He has had nothing but problems with, as has his brother who lives 8 miles away? I was hoping to get V/M to allow me to keep my current Modem, until they get this new one sorted out? But it seems they wont do that, so I will probably finish up with the same rubbish router that our lads have??? |
Re: New Modem
put it into modem mode and link up your own router.
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Re: New Modem
Aye! I think that's what our lad was on about, as he told me to make sure they don't take my existing Router away with them.
I will ask him if he can be here when the V/M folk come, as he knows all about this techie stuff, better then I do. Thanks for that tip, much appreciated.;) |
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