Re: VMNG300 92Mbit limit
 

Oddly enough all those stores do say that about each other plus they all go on about price comparisons, Virgin Media does not have any real competition so what they say goes with regards to how they supply their services.

You may get to keep your VMNG300 and will probably struggle with your connection as the 8 downstream rollout progresses, and when the VMNG300 fails it will need replacing and the replacement will be the Superhub.

The are still people out their with very old modems and we even come across the Terayon Tailfin on the NTL side and even the Motorola SB3100 on the Telewest side, and these modems struggle even on 10Mb so even if you manage to hold on to that device you will be the equivalent of those few customers with basically outdated equipment incapable of running at 100% capacity on the network.

The VMNG300 may have been tested at higher speeds but not on the 8 channel platform, many other high end devices right off the shelf were tested but again that option was not taken up.

I personally believe that we should have 2 brands running on the network and you would get the relevant device depending on which CMTS your area had installed, and those 2 brands are Cisco and Motorola forget about Netgear or generic kit such as the VMNG300 they should have bought kit that was 100% compatible with the local networks.



Talking about generic kit, sometimes you go to the chemist and instead of the brand of drugs you are used to they give you a cheaper brand and the coating gives you a really bad cough and you have to insist on switching to the genuine brand which eventually gets rid of the cough, I have been down this route and it does fit with what most of you post about the equipment supplied.

Re: VMNG300 92Mbit limit
 

there opne bad reason for having multi brands regardless of compatbilty, esicpally in this day and age, who is to say netgear wont go under in 3 months, then what will virign do cause they wont have a supplier for the modme and they need to rush out a new make and model to replace it meaning problems, they shpoud have different types a cisco, motorola, netgear etc and if a cusotmer doesnt liek one they should offer a different maek and model but it wont happen an in way i hope netgear goes under (even though i have commerical netgear stuff) so virign learns a leason

Re: VMNG300 92Mbit limit
 

They should just use the same brand as their CMTS's in order to ensure compatibility.

Re: VMNG300 92Mbit limit
 

I can see why it's tempting to say that. But DOCSIS 3 is the leveller and thus the reference point. Get that right on both CMTS platforms and then all you've got to worry about is that Broadcom or whoever is the DOCSIS 3 supplier get that right on their implementation. That's gotta happen anyway and is the whole point of field trials and acceptance testing.

Re: VMNG300 92Mbit limit
 

They did trial Cisco and Motorola kit but never went with them as a supplier.

Re: VMNG300 92Mbit limit
 

You just opened up a whole new can of whoopee. Love it.

Re: VMNG300 92Mbit limit
 

That is old news and has been posted before so nothing new as it was done before 50Mb was even rolled out during the trials.

Re: VMNG300 92Mbit limit
 

I couldn't agree with you more dude, I am Cisco all the way. Not only are you ensuring compatability across the network but you are buying performance and reliability. If you told me I was getting a Cisco combi modem/router instead of a shub I would be over the moon.

I have just promoted you to CEO, now make it happen :)

Re: VMNG300 92Mbit limit
 

The Motorola SB3100 was great but you are right it couldn't do 10Mbit, I seem to recall getting ~6Mbit out of it. It was extremely reliable so I was reluctant to change it but the SA2100v2 they replaced it with has been just as reliable :)

For some reason I still miss the SB3100 though, I think it looked nicer.

Re: VMNG300 92Mbit limit
 

The Sb5100 was my favourite modem and they are still on sale.

Re: VMNG300 92Mbit limit
 

I think that if Virgin want to standardise the routers they send out (remember folks that the [Super]Hub can be set to bridge mode so quit yer whining) then more power to them.

It makes perfect sense from a support tech's viewpoint, and speaking as somebody who has to deal with completely variable equipment to try and diagnose faults on IP phones, routers and phones that have been sourced from a 3rd party are the bane of my life.

Re: VMNG300 92Mbit limit
 

Having a single piece of kit can make my job easier its just a pity we never bought branded kit as above, that would have appeased even the most ardent broadband users plus we would have had quality kit with a long life expectancy.

Re: VMNG300 92Mbit limit
 

exactly, it is common sense to everyone and appears to be a win win all round so it makes you wonder why on earth they didnt do it. I know it is all to do with £££ but you would have thought that even if any modem/router they bought off Cisco cost twice as much, they would get all that back and more from not having to replace so many faulty units and not having to waste so much time on support phone calls because it would do it's job and work.

Re: VMNG300 92Mbit limit
 

Single piece of kit also means single point and means of failure - which is why many important carriers refuse to rely on a single make/manufacturer of kit for critical systems.

Re: VMNG300 92Mbit limit
 

Virgin Media have always used a single modem at any one time as per BT with its Homehub, they get replaced as new kit emerges so having 2 devices to match the CMTS could be the way forward but doubtful it will ever happen.