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-   -   2 lines not possible !! (https://www.cableforum.uk/board/showthread.php?t=33638810)

whydoIneedatech 19-09-2008 09:13
Re: 2 lines not possible !!
 
Quote:
Originally Posted by Zhadnost (Post 34639745)
What no-one seems to have mentioned, is that the ntl:telewest business service has more upstream bandwidth (on the 20Mbit product you get 1Mbit rather than 0.75Mbit), and a much better SLA.

You also get a different (entirely UK based) support and options team. (IIRC).

I'm sure someone will correct me if I'm wrong, but I think you also don't get STMed and the traffic gets a higher priority,

You may be able to get away with changing to the business service rather than having both services.

(Business service costs more at £30, £40 and £50 for 4MBit, 10Mbit and 20Mbit respecively, so quite a lot more).
I would ask Kymmy about the SLA as she had some issues with them over it, you get a 6 hour SLA for the Phones so a little bit of Smoke and Mirrors, but not for Broadband.

See here for details http://www.cableforum.co.uk/board/12...-internet.html

eth01 19-09-2008 12:15
Re: 2 lines not possible !!
 
Quote:
Originally Posted by TraxData2 (Post 34639027)
It's because of the new billing system, quite simply it is that advanced it cannot handle or work out 2 different billing setups :rolleyes:
no. just policy.

Fatec 19-09-2008 12:51
Re: 2 lines not possible !!
 
Quote:
Originally Posted by eth01 (Post 34639821)
no. just policy.
Because the new billing system cannot handle it :rolleyes:

cook1984 19-09-2008 22:23
Re: 2 lines not possible !!
 
I have two residential BB services at the same address, and it seems that VM are incapable of understanding this. Whenever I call them, every single time they without fail get the wrong connection. Due to this I currently have two lines at 20 meg instead of one at 20 and one at 2 (which is what I'm paying for).

I would point this out to them, but every time I tried to in the past I ended up with two 2 meg connections and I'm fed of up phoning them.

caroline 20-09-2008 12:51
Re: 2 lines not possible !!
 
you can have two lines in one house , i had it

as long as its in different account names.

whydoIneedatech 20-09-2008 13:20
Re: 2 lines not possible !!
 
Quote:
Originally Posted by caroline (Post 34640258)
you can have two lines in one house , i had it

as long as its in different account names.
That is no longer the case since the NTL billing migration in April/May this year, read the posts further up this thread for clarification.;)

junouk 20-09-2008 15:09
Re: 2 lines not possible !!
 
i have 2 lines in my house got 2 modems on load ballance and v+ and samsung up stairs

BenMcr 20-09-2008 15:57
Re: 2 lines not possible !!
 
Quote:
Originally Posted by junouk (Post 34640318)
i have 2 lines in my house got 2 modems on load ballance and v+ and samsung up stairs
And did you get those before May or after May 2008?

cook1984 20-09-2008 20:12
Re: 2 lines not possible !!
 
If VM tell you that you can't have two modems at the same address, just sign up for an account in a different name and add "A" to your house number (e.g. No. 72A). Works for a lot of student houses.

BenMcr 20-09-2008 21:16
Re: 2 lines not possible !!
 
Did you bother to read the thread at all? That will not work anymore!!!!!

piggy 21-09-2008 20:24
Re: 2 lines not possible !!
 
Quote:
Originally Posted by BenMcr (Post 34640434)
Did you bother to read the thread at all? That will not work anymore!!!!!
i dont mind going round in circles.... it does its happening right now ive seen it, the salesmen wanting commission will always win

whydoIneedatech 21-09-2008 22:43
Re: 2 lines not possible !!
 
Quote:
Originally Posted by piggy (Post 34640735)
i dont mind going round in circles.... it does its happening right now ive seen it, the salesmen wanting commission will always win
his way out of a job by mis selling a product that they know no longer exists.:D

cook1984 21-09-2008 23:47
Re: 2 lines not possible !!
 
Just tell them "Flat 2" at your address, that will work. I know some students who did it recently.

BenMcr 22-09-2008 00:31
Re: 2 lines not possible !!
 
Might work, if a Flat 2 has previously been set up before the billing migration.

Won't work if it hasn't

confucious 22-09-2008 02:18
Re: 2 lines not possible !!
 
I haven't read all of this thread ao am probably talking rubbish - but are you getting the full speed from your existing connection?
Otherwise infanticide could be the answer....


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