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-   -   Impossible to get through to retentions! (https://www.cableforum.uk/board/showthread.php?t=33609371)

AndyCambs 02-03-2007 19:20
Re: Impossible to get through to retentions!
 
Quote:
Originally Posted by sav112 (Post 34239229)
Result!

Sky- Digital getting installed on Tuesday the 6th
Phone and TV form Virgin Cancelled without notice due to the number of years I’ve been a customer and to top it off £10 off My BB for 12 months.
I’ve just to chuck my Ntl Box out as it was the original box and disconnect it all myself.

So basically by Tuesday I’ll have my skyone back and still have my Virgin BB for only £25 a month adding both sky and virgin together which works out £7 better off a month.

I felt sorry for the poor guy on the phone, yesterday they had a hell of a day. But at least he sounded like he knew what he was doing.
Shame - you're going to miss all the extras coming to Virgin Media...

Quote:

Get more back

We're going to give the money saved back to you in the form of even more of your favourite TV shows and films to watch whenever you want. For example, HBO will be joining the our on demand service in April with some great series including The Sopranos, Band of Brothers and Six Feet Under.
Watch the best shows for free

We've launched Virgin Central, our new free service on channel 119, which includes:
  • Nip/Tuck
  • The O.C.
  • Spooks
  • Grey's Anatomy
We're planning to add all 3 series of Lost to our revolutionary on demand service. Series 1 and 2 will be available soon and series 3 is coming your way later this year. What's more, since they're all available on demand, they'll be ready for you to watch anytime you like. Watch one, watch them all, back to back – without the ads.

sav112 02-03-2007 20:13
Re: Impossible to get through to retentions!
 
Quote:
Originally Posted by AndyCambs (Post 34240017)
Shame - you're going to miss all the extras coming to Virgin Media...

Everyone i have no interest in........ so no i wont miss a thing. Now if i watched these trust me I'd be well happy, but i dont so means nothing to me. Although i did enjoy band of brothers if you've not seen it do its great i got the box set for Xmas.

AndyCambs 02-03-2007 20:17
Re: Impossible to get through to retentions!
 
Quote:
Originally Posted by sav112 (Post 34240080)
Everyone i have no interest in........ so no i wont miss a thing. Now if i watched these trusy me i'd be well happy, but i dont so means nothing to me. Although i did enjoy band of brothers if you've not seen it do its great i got the box set with Extras for Xmas.
Not to mention paying more for the package:

Quote:
Lately Sky offered customers the chance to get 3 services for £26. But hit customers with an extra £11 monthly line rental, making it 3 for £37.
At Virgin Media, there are no nasty surprises and no hidden costs. We believe in being honest and upfront. So the price you see, is the price you pay. When we say you can get 3 services for £30, £30 is all you'll pay.
Fancy adding a V+ set-top box to watch things in HD? Unlike Sky, we won't ask you to fork out up to £300 upfront for the privilege. With Virgin Media, there are no upfront costs for our V+ HD box.

sav112 02-03-2007 20:26
Re: Impossible to get through to retentions!
 
Quote:
Originally Posted by AndyCambs (Post 34240087)
Not to mention paying more for the package:
Again Nope £15 i get more to be honest....but let not dwell :)
I was basic on package with VM.

I only have the Tv with sky, lost the Vm phone and kept the VM BB with a £10 discount for 12 months
the phones dead as of about 2 hours ago.

AndyCambs 02-03-2007 20:28
Re: Impossible to get through to retentions!
 
Quote:
Originally Posted by sav112 (Post 34240100)
Again Nope £15 i get more to be honest....but let not dwell :)
I was basic on package with VM.

I only have the Tv with sky, lost the Vm phone and kept the VM BB with a £10 discount for 12 months
£15+broadband costs and no phone?
Hmm - I won't let you do my shopping then

sav112 02-03-2007 20:32
Re: Impossible to get through to retentions!
 
It was £14 with VM for a non Digital service and phone i never used at all, BT is our main phone or our moblies (non-virgin) and then £17.99.

So lets rewind onld cost £32- new price £25 and the main point lacking for some Skyone........Get it......

AndyCambs 02-03-2007 20:32
Re: Impossible to get through to retentions!
 
Oh yes - back to the Simpsons,,,,,
Yawn...

sav112 02-03-2007 20:36
Re: Impossible to get through to retentions!
 
Yeah, and Battlestar G, Stargate SG1 and Atlantis, dresden files etc exactly what i want out my TV, Get it My TV not yours, But i guess I'm wasting my time but it is fun.

Main thing Its my TV Viewing, Skyone was apart of it.

See these guys that have no connection – no worth to a company but takes it that personal its truly sad.

I don’t care who provides my Tv, I’ve got skyone back on Tuesday and saving some money, Happy camper here and for the kids “ I’m loving it”

AndyCambs 02-03-2007 20:40
Re: Impossible to get through to retentions!
 
It's alright for children I guess.
Plus a lot of these are on other channels too.

sav112 02-03-2007 20:44
Re: Impossible to get through to retentions!
 
Yeah the kids do love Skyone, they dont get all the jokes of the simpsons but wait till they find out we have the same Tv as there friends.

AndyCambs 02-03-2007 20:46
Re: Impossible to get through to retentions!
 
Sorry - I meant Sky users...

sav112 02-03-2007 20:48
Re: Impossible to get through to retentions!
 
That says it all!
but keep the entertainment coming


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