Re: [Merged] E-Mail dead again
 

I'm getting all my emails ok through gmail, I would say that the emails are coming from a different server on the cluster.

Re: [Merged] E-Mail dead again
 

There is no need for that sort of comment - the support people do not run the e-mail service, I'm sure they are just as fed up with it as the rest of us, probably more so as they get all the irate calls.

To answer the other question - the forwarding will not be affected by POP3 problems - that simply stops you accessing the mail on the servers - it does not prevent them receiving and forwarding mail.

Re: [Merged] E-Mail dead again
 

now now chaps, it aint their fault. They have the worst of both worlds......irate subs at work and no mail when they get home!!!!

Re: [Merged] E-Mail dead again
 

It IS their fault for taking it down on a Saturday afternoon when people are trying to access the service....can't they do upgrades "out-of-hours"? i.e. in the evenings 12am onwards....

Re: [Merged] E-Mail dead again
 

Ok the question is....

How do I setup a forward on my NTL account?

Re: [Merged] E-Mail dead again
 

Forwading - waste of time...it'll only forward to another account when the servers are capable of performing the forwarding....if the ZX81 sorry servers are down, like they have been for the last 8 hours+ then no forwarding is going to happen....

Re: [Merged] E-Mail dead again
 

according to Paul M forwarding will have worked

Re: [Merged] E-Mail dead again
 

Well if that's true, I'll put my hands up...I did'nt think it worked that way...but hey, I'm open to sugestions!

Think I might setup my own forwarder in that case!

Re: [Merged] E-Mail dead again
 

It is NOT the support peoples fault, they just have the task of dealing with it. ;)

your comments are valid for the e-mail service in general, but not relevant to the people on the phone lines :erm:

I forwarded one ntl account that had spam trouble, to my hotmail, last night, so far so good :tu:

Re: [Merged] E-Mail dead again
 

Posted to NTL Service Status page - updated at 21:03

ntl Internet customers using the ntlWorld email service may currently be experiencing a degraded service, receiving errors similar to 'unable to connect to the message store' or 'invalid username and password'. Our engineers are aware and are working towards a resolution as soon as possible.

We would like to apologise for any inconvenience caused


Geeeee - thanks.....we could have told you that....

What I'd like to know:

* What has happened - exactly....
* What are you doing to fix it....(ie...waiting for for a 16KB RAM pack upgrade)
* Estimated back in service time....

It's ain't f*****g difficult.

Re: [Merged] E-Mail dead again
 

look back in the thread, young padawan

http://www.cableforum.co.uk/board/sh...4&postcount=33

;)

Re: [Merged] E-Mail dead again
 

1. Yes we would.
2. Yes to the first bit
3. Agreed.

Why do you have to spoil a sensible post with irrelevant and stupid comments :confused: - they don't do anything for the discussion, make you look a bit childish, and detract from some otherwise good points.

Re: [Merged] E-Mail dead again
 

I thank you homealone!

curse my lack of reading

Re: [Merged] E-Mail dead again
 

np - I got the message that spam filtering was available on hotmail accounts and forwarded my 'worst' ntl email address to my hotmail.

like i said, so far, so good, I've had some as 'bulk' mail, some as 'junk' mail, much less than the 'normal' spam, though :)

Re: [Merged] E-Mail dead again
 

What beats me is if they work so goddam hard fixing it when is it less reliable then my next door neighbours car?


I mean it is hardly ever off the service status page in fact it should read

E-mail techinical problems ( like normal buggered)

I'm sick and tired and i use my ntl e-mail through outlook express and i would like to use a service I am paying for.

That is one area of NTL which is a blood boiler for me