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-   -   [Merged] CR3-Feedback & Questions in Here Please. (https://www.cableforum.uk/board/showthread.php?t=9077)

Nor 04-05-2004 21:11

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by dezzo
You can use the favourites section. It works almost the same as the old guide (plus you can use the PageUp/Down buttons to jump down the screen)
You access this by pressing yellow from the mini-guide

Its completely different. It doesn't show whats on the channel, just the channels. If I want to see whats on the channel I have to right click over to it, and even then I only see 5 timings. Then if I want to change channel it all dissapears. Its not the same at all as being able to cycle down all the channels and for it to show basically whats on the whole evening. It just seems now to achieve something requires a helluva lot more clicks and menus visited than it did before. I'm sure someone will say, its just cos its different and you're not used to it that you don't like it. I wish it was too, but it isn't its because through both the poor speed of the new epg and the poor design and functionality achieving what you want takes a helluva lot longer than it used to, and than it should. So much so that its genuinely quicker and less frustrating to use the radio times than it is to use the epg.


Quote:

Now if you are in another room you can tell if a reminder has appeared. I use it if I'm getting some food. The sounds might be annoying to some but what would you have put there?
I'm not complaining about audible reminders. I'm just commenting on the fact that they could have put abit more thought into it and chosen more pleasing sounds, they are just ugly. Personally I don't use them.

Derek 04-05-2004 21:23

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Nor
Its completely different.

On CR2 you had a list of all the channels. Moving down gave a listing of each channel. On CR3 you get a list of channels. Clicking right gives you the listings. Clicking left goes back to the channels.

I don't think two click counts as being completely different. You can also use the pageup/down buttons to jump down the listings and I find this the fastest way to use the new EPG.

I'd be interested to know what other people think of this compared to the old guide. I find it a LOT faster to use than the old method.

Nor 04-05-2004 21:35

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Considering we're talking about viewing channel contents for the day it doesn't take much to be completely different. Perhaps I'm ott saying 'completely' as it is a slightly similar approach, but thats where the similarity ends.

Before you could find out what was on for basically the whole evening on a channel on the one screen, and then with one click see what was on the next channel at the same time of day. Now you have to right click to see only 5 programs, scroll through to find the time you want, then left click to get back to change the channel, change channel, then right click to get back to the 5 programs you can see, whereup the time is reset and you have to scroll back through the programs again.

It just seems we have 2 ways now of doing what 1 way did previously, and it was far superior and far quicker.

DeKurver 04-05-2004 22:21

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Tristan
Now, aside for the fact you can't scroll up and down the channel list in 100s (which would be a bit odd with the new favourites system, and wouldn't really work with the goal of consistancy across all menus), what exactly is wrong with the fundemental design of it?

I don't think there's anything fundamentally wrong with it, and on the whole I'd say I'm happy with the upgrade, however the lack of page up/down in the Mini Guide is a real spoiler. It obvious that those who never used this feature don't miss it, but for those that did use it the Mini Guide has become a disappointment. Did you ever make use of page up/down pre-CR3 (I'm betting that you didn't, otherwise my theory is complete BS :D )? I'd also say that the goal of the different menus should be to allow me to use the EPG quickly and efficiently, in as few clicks as possible. Obviously consistency is a desirable part of any UI, EPG or otherwise, as it reduces the amount of stuff the user needs to remeber, but it shouldn't be an absolute rule. For example, Sky's EPG is much more consistent in that up/down scrolls through channels in the main guide and the mini guide. Similarly, left/right scrolls though programmes on the current channel in both menus. I've always found this unintuitive and much prefer the more intuitive, but inconsistent, approach of using left/right to scroll though channels in the Mini Guide. Therefore, if left/right and up/down can behave differently then why not page up/down as well? IMHO the favourites system is an opt-in system; you shouldn't be forced to use it to be able to make efficient use of the Mini Guide.

davie_gla 05-05-2004 09:46

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
On the whole im happy with the new look/feel of the software. The only thing that bugs me is why create software that is slower than the old version?


Whenever Im in guide and scroll right for programmes more than 6 hours away all I get is 'programme information unavailable' and have to wait 2-3 minutes for this information to come through. It's frustrating and I eventually give up... meaning missing programmes I would have seen previouly.

I phoned cust. services this morning and they said the problem is that they are running two different software/guides just now and when migration to the new software is complete in the next month or so things will speed up 'dramatically'. Let's hope so! :dozey:

Flubflow 05-05-2004 10:33

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by davie_gla
On the whole im happy with the new look/feel of the software. The only thing that bugs me is why create software that is slower than the old version?


Whenever Im in guide and scroll right for programmes more than 6 hours away all I get is 'programme information unavailable' and have to wait 2-3 minutes for this information to come through. It's frustrating and I eventually give up... meaning missing programmes I would have seen previouly.

I phoned cust. services this morning and they said the problem is that they are running two different software/guides just now and when migration to the new software is complete in the next month or so things will speed up 'dramatically'. Let's hope so! :dozey:

I can see how running two epg vesions could possibly slow down programme epg data updates.
However, I can't see how the general speed of navigating between visible programmes/channels/menus will improve though because when you are doing that the data is already there in the box.
We'll see.

bob_builder 05-05-2004 10:36

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by davie_gla
I phoned cust. services this morning and they said the problem is that they are running two different software/guides just now and when migration to the new software is complete in the next month or so things will speed up 'dramatically'. Let's hope so! :dozey:

I thought it had already been stated that although this was the case for Bromley it is not true for Langley.

frosty12345 05-05-2004 10:39

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
i have been reading this topic for a while and i have the excwc cr3 and am curious, in the guide time grid, does the pageup/down shift the channels by a page?

also, i cant understand why there is so much "blue space" on each page, surely this could be better used to show more listings etc..

frosty

DeKurver 05-05-2004 11:46

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by davie_gla
I phoned cust. services this morning and they said the problem is that they are running two different software/guides just now and when migration to the new software is complete in the next month or so things will speed up 'dramatically'. Let's hope so! :dozey:

There's always the possibility that ntl: will make some performance improvements in the future, but a recent thread on Digital Spy seemed to put the kibosh on speculation that performance will automatically improve when the roll-out is completed.

Reason Behind Slow Service with CR3

Flubflow 05-05-2004 12:02

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Personally I think it is currently about as fast as it is ever going be on the STBs we have now. Lets face it, they've been working on it for ages and I think speed would have been a fairly high priority.

abun880007x 05-05-2004 12:54

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Hi All

I was just wondering if anyone knows if there are new dates for the LCR3 rollout in the Hemel Hempstead Area.

Regards


abun880007x

looselipsuk 05-05-2004 12:58

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Just so people know.
I live in the NG17 area which is covered by Nottingham and have yet to receive notification of CR3.
Have rung CS this afternoon and although Nottingham is starting tomorrow there are no dates showing when my area is going to receive it.
Perhaps somebody here can clarify the roll out situation for the whole Nottingham area as I would have thought that coming under the Nottingham area something would be at least pencilled in as to possible time scale.

SMHarman 05-05-2004 13:26

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Flubflow
Personally I think it is currently about as fast as it is ever going be on the STBs we have now. Lets face it, they've been working on it for ages and I think speed would have been a fairly high priority.

Well Java is hardly the fastest language when it comes to performance. Why java? Surely they could have used a faster language.

Sam B 05-05-2004 15:49

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
As an update for you on some areas.
Unfortunately there are no new dates available yet for Warwick, Andover and Hemel Hempstead.

There are two other areas that were due to start this week, that are also now on hold: Oxford and Reading.

Nottingham will go ahead as planned though. As I said, some areas are on hold for operational reasons unrelated to the CR3 software.

As soon as I have any updates on new dates then I wiill let you know.

Cheers
Sam

spiderplant 05-05-2004 15:56

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by SMHarman
Well Java is hardly the fastest language when it comes to performance. Why java? Surely they could have used a faster language.

It's not Java. It's a combination of C and Javascript.

SMHarman 05-05-2004 16:22

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by spiderplant
It's not Java. It's a combination of C and Javascript.

My limited understanding of Java/Javascript tells me that it is not the most efficient language to code in. Efficiency being a key requirement to performance especially if you have hardware limitations.

Perhaps they should have written it in ZX Spectrum basic. Could have got the code in 48k then.

rince 05-05-2004 16:25

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Nah... BBC Basic cos then you could fit it into 32K ;)

Big Ted 05-05-2004 18:38

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Sam B
There are two other areas that were due to start this week, that are also now on hold: Oxford and Reading.
Cheers
Sam

Awwww

Paul 05-05-2004 19:41

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Sam B
Nottingham will go ahead as planned though. As I said, some areas are on hold for operational reasons unrelated to the CR3 software

I got my letter and guide in the post this morning :)

ikthius 06-05-2004 13:03

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
I wonder what language they did use?

I think the case for slow browsing is not the fact of the language, but a fact of that particular machine and the amount of data being transferred to and from the client machine and the servers. there could be a kind of bottleneck for some clients which makes browsing slow.

I myself like the new software and I find it a hell of a lot faster than the old purple software. especially because the old purple interface did not show any progs most of the time when I checked the guide (but that was just my experience).

Although browsing for individual channels and only seeing the next 2 progs (in the new software) is enough for me at times. But when I check the guide, then I get what I want, when i want. I can see what channels I want to look forward to that day/night.

Again as said by someone else, space has not been used wisely, and why do NTL need to have such a big square to advertise its help page, its bold enough to see, so change the small tv square to the big ad square, and use the space better.

ik

mrm1 06-05-2004 13:24

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Pem
I got my letter and guide in the post this morning :)

Got Mine in Swindon today. Not long now. :tu:

Lemonzest 06-05-2004 19:03

CR3 And Xbox
 
Hiya All

Just got the new CR3 update today and its buging me, I have the following setup which worked perfect untill CR3 Update

Goodmans TV Twin Scart and Frunt Phono
Pace NTL Cable Box
MicroSoft Xbox

Connected as follows

Cable Box Into 1st scart on tv (for RGB)
DVD player trough Snd Scart
Xbox In frunt Phono

Befoure the update i could just Turn off cable box and the screen used to go static (no arial attached), and then i could Play my xbox (after changing to phono input)

Now when i turn Cable box off the screen is black and nothing can use any input.

to play xbox i have to do the following

Turn Off Cable
Turn On DVD
Turn Off DVD
Turn On Xbox

I have played with the scart switching in options and setting it off i just get a unsync'd picture and no sound from cable box.

Anyi idea's guys

Lemonzest

rince 06-05-2004 19:33

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Hooray! My copy of the guide has finally turned up. :)

Maybe delays in getting the guide out to all subscribers in the Andover area were the "operational problems" that have been referred to.

Oh well, here's hoping the update will be sooner rather than later.

hotdog76 06-05-2004 21:19

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
my Interactive does not work i looked at the Diagnostics Menu and its 5 connected i get error code is002:confused:

monkey2468 06-05-2004 21:29

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
rings ntl as its either provisioning prob, either interactive is not active on your account or not correct on ntl systems

hotdog76 06-05-2004 21:44

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
i called ntl and they said they would reprogramme the STB and call me when its done but they did not callback:erm:

danielf 06-05-2004 22:00

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
I didn't get a letter yet, but I have been upgraded (Nottingham). First impression is: do I want this 'miniguide' showing up when flicking through channels. Internet appears a little faster, but I never used tv internet anyway.

There's loads to explore, I suppose, and a new interface to get used to. Better wait for the booklet ;)

Bob 06-05-2004 22:19

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by hotdog76
i called ntl and they said they would reprogramme the STB and call me when its done but they did not callback:erm:

They did for me and everythign is working well now :D

KenK 06-05-2004 22:40

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by danielf
There's loads to explore, I suppose, and a new interface to get used to. Better wait for the booklet ;)

The fabled booklet is only a few pages long, and very cleverly manages to tell you nothing ;) Try channel 120 instead.

danielf 06-05-2004 22:50

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by KenK
The fabled booklet is only a few pages long, and very cleverly manages to tell you nothing ;) Try channel 120 instead.

:Yikes: It looks like channel 120 is geared towards the general public. :disturbd: I look forward to the condensed version :)

Thanks for the info though ;)


Edit: to members of the general public: I was being facetious here :rolleyes:

Lemonzest 07-05-2004 02:38

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Hiya Again

Any idea's about my scart switching problem, do any others have this problem. and if it is a problem with the new update. when will it be fixed?, everything worked befour.

Bye Lemonzest<img>

zendawn 07-05-2004 03:31

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Lemonzest
Hiya Again

Any idea's about my scart switching problem, do any others have this problem. and if it is a problem with the new update. when will it be fixed?, everything worked befour.

Bye Lemonzest<img>

Not sure if it will help but someone had a similar problem on a Digital spy thread.
http://forum.digitalspy.co.uk/board/...ighlight=scart

bigitup_j 07-05-2004 09:50

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
i was wondering when the ntl interactive services will be updated. they were meant to be upgraded, with a new look + more features about 2 years ago!! it was delayed because of cr3 taking such a loooooong time! :)

will in be all updated this summer, once everyone has got CR3 (par from london)? :confused:

DeKurver 07-05-2004 13:11

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by bigitup_j
will in be all updated this summer, once everyone has got CR3 (par from london)? :confused:

The general consensus is that when everyone has CR3 then more interactive services will become available (e.g. red button, new-look PlayJam, etc.). There has been no official word about when this will happen, i.e. in terms of an actual or approximate date, but in time for Euro 2004 would be nice! :D

bigitup_j 07-05-2004 14:46

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
i know about the etv releases...they'll be excellent from what i've used already on cable. :D
but, i meant the interactive...ntl's own interactive sites, the stuff you get when you press Interactive. 2 years ago they said that will have a complete overhall...but nothing has happened the same style has been used for 4 years now!...it's really dull and slow and not very user friendly. :(

hope it gets changed soon...

browneggsandham 07-05-2004 18:40

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by bigitup_j
i know about the etv releases...they'll be excellent from what i've used already on cable. :D
but, i meant the interactive...ntl's own interactive sites, the stuff you get when you press Interactive. 2 years ago they said that will have a complete overhall...but nothing has happened the same style has been used for 4 years now!...it's really dull and slow and not very user friendly. :(

hope it gets changed soon...

Yeah, I remember that - they didn't even say that it wasn't gonna happen in the end - they just didn't do it :rolleyes:
I even saw screenshots of what it was gonna look like - very nice may I add :D

Browneggsandham :)

Bob 07-05-2004 19:11

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
That update to interactive was going to be carried out once all areas had CR3 - as this is nearly the case it may well change :)

Would you be able to comment on this Sam B?

looselipsuk 08-05-2004 00:32

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by danielf
I didn't get a letter yet, but I have been upgraded (Nottingham). First impression is: do I want this 'miniguide' showing up when flicking through channels. Internet appears a little faster, but I never used tv internet anyway.

There's loads to explore, I suppose, and a new interface to get used to. Better wait for the booklet ;)

Same thing here in NG17.
Switched off as EPG was not working (nothing unusual there) rebooted and found had been upgraded.
Would have been nice to get the letter first and CS new nothing about my area when I spoke to them earlier this week.
Mind you I have had two letters telling me about the price increase.
Must be costing NTL a fortune in postage.

Sam B 08-05-2004 11:50

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
For all areas where I've told you the dates (even those that have subsequently been delayed) ALL of the letters have been sent out - and for each area they were all sent out on the same day. For anyone that hasn't had it, I'm guessing it must have been lost in the post.

I am hoping to have some news on dates for the areas that have been delayed on Monday.

I wouldn't expect any major changes to the interactive site immediately after CR3 has been fully rolled out. Rather, CR3 then gives us the ability to then make improvements over a period of time.

and before anyone asks, I can't confirm what ETV will be available on the Langley side and when. There are still a significant number of areas to receive the download, so it's too soon to say.

Cheers
Sam

Big Ted 08-05-2004 17:20

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Thank you, Sam

Nikko 08-05-2004 17:44

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Yes - Thanks, Sam.

I have the updated CR3 but no sign of the booklet - but as you say I would be the first to blame the snailmail - its dire round here.

Paul 08-05-2004 17:59

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Nikko
Yes - Thanks, Sam.

I have the updated CR3 but no sign of the booklet - but as you say I would be the first to blame the snailmail - its dire round here.

Swap you - I have the booklet, but no CR3 yet ... :)

Nikko 08-05-2004 18:11

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Pem
Swap you - I have the booklet, but no CR3 yet ... :)

Nah - there is a friendly little animated remote control who takes you through it all anyway :) it all looks rather good.

ikthius 10-05-2004 11:12

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Is there anyway to change the reminder noise?

ik

DeKurver 10-05-2004 12:02

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by ikthius
Is there anyway to change the reminder noise?

If you mean add your own reminder sounds, then no. If you want to pick a different reminder sound from the predefined set, or turn it off altogether, you can do this in the Audio Settings menu:

CR3 Settings (audio)

bigitup_j 10-05-2004 12:38

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
how many different sounds are there?? is it just three, like on ex-cwc (cuckoo, trumpet, buzzer)?

thanks :)

Derek 10-05-2004 15:23

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Just the three

poolking 10-05-2004 18:10

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Got the new handbook this morning, even though the letter is dated April 2004.

Big Ted 10-05-2004 18:19

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Sam, any news on the revised dates for Reading (and other places even though they don't matter)?

ikthius 11-05-2004 12:32

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
I really think these sounds are the worst thing to happen in the new set up, can I disable them??? they are really shocking, did a deaf monkey pick them???

ik

Chris W 11-05-2004 12:43

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by itkthius
I really think these sounds are the worst thing to happen in the new set up, can I disable them??? they are really shocking, did a deaf monkey pick them???

ik

See Dekurvers post above....

Quote:

Originally Posted by DeKurver
If you mean add your own reminder sounds, then no. If you want to pick a different reminder sound from the predefined set, or turn it off altogether, you can do this in the Audio Settings menu:

CR3 Settings (audio)

MB :monkey:

Derek 11-05-2004 12:49

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Yes you can disable them.

Just go into the audio settings option and select none or no sound (I'm not near a box right now so can't check exactly how to do it)

Sam B 11-05-2004 17:19

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Right then, some new dates...

Coventry and Swindon are now back in for their original dates of 12th May, tomorrow!
Lichfield and Hemel Hempstead are due to start from 13th May.
Warwick and Andover are now rescheduled to start from 18th May.
Guildford will start from 19th May (I think this is the first time this area has been announced).
Oxford and Reading will start from 20th May.

There is now only one area where the dates have not been released, Kirklees, and I should hopefully be able to bring you the dates for this area later on this week.

Apologies to anyone who has PM'd me recently, I haven't always been able to reply but it usually means I have no news!

Cheers
Sam

kippa. 11-05-2004 17:39

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
One question. When you say tommorow. Do you mean tommorow as in it should be on tommorow morning? Or Start rolling out late tommorow night?

rince 11-05-2004 17:52

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Thanks for the update Sam :)

Sam B 11-05-2004 17:54

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by kippa.
One question. When you say tommorow. Do you mean tommorow as in it should be on tommorow morning? Or Start rolling out late tommorow night?

Tomorrow morning. Leave your box on standby overnight for the best chance of getting it as soon as it's available. It may not be released to all box types at the same time though, it just starts from tomorrow in those areas.

Cheers
Sam

Ben_G 11-05-2004 18:24

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Typical....it would be Kirklees last wouldn't it lol :P

blokey 11-05-2004 22:16

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Could you tell me whether CV31 comes under warwick or coventry, I'm in Leamington Spa which is about half way between them.
Cheers
Blokey

mrm1 12-05-2004 08:03

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Well its finally arrived, not sure if I like it though, not had much time to play with it (plus I cant find the book I got last week). Time will tell.

The thing I have noticed is the mini guide only shows a few hours ahead, not the whole day as browse used to.

Oh well, no going back now..........

sir_drinks_alot 12-05-2004 08:54

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
well it must be comeing to my part of the Country soon as the handbook
has just come Through the door what some of time is there between the book landing on the mat and geting the up date i just hope it's not to long

Lew 12-05-2004 09:15

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Got the booklet this morning in Fleet, Hants :)

mrm1 12-05-2004 09:18

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by sir_drinks_alot
well it must be comeing to my part of the Country soon as the handbook
has just come Through the door what some of time is there between the book landing on the mat and geting the up date i just hope it's not to long

In my experiance about a week.

bob_builder 12-05-2004 10:07

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by blokey
Could you tell me whether CV31 comes under warwick or coventry, I'm in Leamington Spa which is about half way between them.
Cheers
Blokey

I thought Coventry was Ex-CWC - what channel is your BBC1 on, 1 or 101?

blokey 12-05-2004 10:35

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
If it was then they wouldn't be updating the software!! :) No bbc1 is on channel 101 and the box is a 4001.

poolking 12-05-2004 15:13

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Is Stafford included with Lichfield?

orangebird 12-05-2004 15:36

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by bob_builder
I thought Coventry was Ex-CWC - what channel is your BBC1 on, 1 or 101?


No - Coventry is original ntl (from ComTel aquisition). :)

spiderplant 12-05-2004 15:50

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by poolking
Is Stafford included with Lichfield?

Yes.

bob_builder 12-05-2004 16:53

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by orangebird
No - Coventry is original ntl (from ComTel aquisition). :)

In that case, none of what my brother told me (when he was in Coventry) made sense! Maybe I am getting old ;) Sorry if I confused anybody.

Andy C 12-05-2004 22:09

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Sam B
Guildford will start from 19th May (I think this is the first time this area has been announced).

I got the booklet in Farnborough this morning. I was wondering when it would reach the Guildford area as we're normally lucky enough to get a few things first or the pre-launch trials. I knew there would be a reversal one day! ;)

mrm1 13-05-2004 08:02

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Now I have time to play with Cr3 a few comments.

The new full guide, I like.

The new "favorites" guide, It would have been more usefull if the listings for that channel were shown as the channel name was highlighted instead of having to keep pressing right, to display listiings, the left to move down the channel list (much like the old browse used to).

The mini guide is missing one important short cut, "First Channel". I used this a lot when using the origanal browse function to see what was coming on next.

Also you can change the time the mini guide is displayed when changing channels, but you cant change the time indpendantly for using the guide.
Idealy it would be nice to have the guide show for say 3 second when changing channel so you at least know what channel you are on while "Channel hopping", but when accessing the mini guide directly, have it displayed until it is closed manually. I cant see a way of doing this at present. You either have to set the time to 30 seconds so the mini guide does not diappear while looking at channels, and also staying on for this time as you change channel, or have the channel listing stay on for only a few seconds as you change channel, but keep closing as you try to use the mini guide. Hope this makes sense.

Other than that, and the fact Cr3 seems slow at the moment, a good improvment over the last release.

Tod 13-05-2004 08:47

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Andy C
I got the booklet in Farnborough this morning. I was wondering when it would reach the Guildford area as we're normally lucky enough to get a few things first or the pre-launch trials. I knew there would be a reversal one day! ;)

I think Farnborough and Aldershot come under Guildford don't they?

poolking 13-05-2004 09:11

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Got the upgrade this morning.

Can some one tell me how you get the software revision no up, I know it has already been posted somewhere in this thread, but searching through 471 posts is going to be a pain. :)

Lew 13-05-2004 09:43

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by mrm1
Also you can change the time the mini guide is displayed when changing channels, but you cant change the time indpendantly for using the guide.
Idealy it would be nice to have the guide show for say 3 second when changing channel so you at least know what channel you are on while "Channel hopping", but when accessing the mini guide directly, have it displayed until it is closed manually. I cant see a way of doing this at present. You either have to set the time to 30 seconds so the mini guide does not diappear while looking at channels, and also staying on for this time as you change channel, or have the channel listing stay on for only a few seconds as you change channel, but keep closing as you try to use the mini guide. Hope this makes sense.

IIRC, if you press "TV" it will bring up the mini guide and stay there until you close it :)

spiderplant 13-05-2004 09:59

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by poolking
Got the upgrade this morning.

Can some one tell me how you get the software revision no up, I know it has already been posted somewhere in this thread, but searching through 471 posts is going to be a pain. :)

Whilst watching TV (no miniguide displayed), press PageUp then PageDown then Blue, then select 'more' twice.

poolking 13-05-2004 10:58

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by spiderplant
Whilst watching TV (no miniguide displayed), press PageUp then PageDown then Blue, then select 'more' twice.

Thanks. :)

mrm1 13-05-2004 11:54

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Mimizuku no Lew
IIRC, if you press "TV" it will bring up the mini guide and stay there until you close it :)

I didnt realise that,(Ive lost the manual). I will give it a try when I get home.

Thanks.

Andy C 13-05-2004 12:51

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Tod
I think Farnborough and Aldershot come under Guildford don't they?

Indeed they do... Farnborough, Aldershot, Fleet, Camberley, Farnham and probably Hook are all under Guildford (iirc).

Ben 13-05-2004 12:56

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Heh!

Sorry for stepping in rather late into this thread but I have a few concerns about this "new" CR3 that is on my digital box :rolleyes:

1. Its soo slow! Sometimes it will just lock up for 1 or 2 minutes before it catches up with my key presses...

2. The "guide" never shows my any programs that are on! If I reboot the box it will show me them for about 15 minutes and then when I change channel they go :( it just says "Please press "guide" to view whats on - instead of just showing me when I press the "TV" button..

What is this? I mean I prefered the old software that was on my box - at least it was quicker... Its locked up double the amount of times the old software locked up..

I find myself watching less and less of TV because of this issue :rolleyes:

I have had my STB for over 2 years and its a little old and worn but still!

abun880007x 13-05-2004 13:07

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Dear All

I recieved the update in Hemel Hempstead today, I would like to know if they have made any changes to the code becuase the way I understood it is that my Scart A/V control would be turned off after the upgrade, but after the update this morning it was still set to on.

Regards

abun880007x

spiderplant 13-05-2004 13:23

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by abun880007x
I recieved the update in Hemel Hempstead today, I would like to know if they have made any changes to the code becuase the way I understood it is that my Scart A/V control would be turned off after the upgrade, but after the update this morning it was still set to on.

Yes it is now fixed. Besides, it didn't affect all users anyway.

eoin.miskell 13-05-2004 22:08

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Hi

Does anyone else after using interactive for a while pictures start to not load and then get an error message where you have to reset the box by selecting "Fix It". :td:

memsahib 14-05-2004 10:42

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by eoin.miskell
Hi

Does anyone else after using interactive for a while pictures start to not load and then get an error message where you have to reset the box by selecting "Fix It". :td:

ALL the time. That plus the unacceptably slow speed of operation, even just for changing channels, makes the system now very disappointing.

Will be ditching ntl after July simply because of this.

Chris 14-05-2004 11:07

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by abun880007x
Dear All

I recieved the update in Hemel Hempstead today, I would like to know if they have made any changes to the code becuase the way I understood it is that my Scart A/V control would be turned off after the upgrade, but after the update this morning it was still set to on.

Regards

abun880007x

oooo, where's mine, where's mine? I'm in Hemel, but as of 11pm last night, no CR3 ... haven't had the TV on today to find out if it arrived overnight. Will it be there when I get home tonight?

SMHarman 14-05-2004 13:12

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by towny
oooo, where's mine, where's mine? I'm in Hemel, but as of 11pm last night, no CR3 ... haven't had the TV on today to find out if it arrived overnight. Will it be there when I get home tonight?

Did you put your box into standby mode? I think a hard reboot might also do the trick.

Chris 14-05-2004 13:31

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by SMHarman
Did you put your box into standby mode? I think a hard reboot might also do the trick.

Box is normally on standby overnight, but not always. It was definitely on standby last night, so who knows...

I rescued the instruction leaflet from an anonymous pile of junkmail in our kitchen yesterday, after mrs towny denied all knowledge of ever having seen it (this despite us both reading it together when it arrived the other week). Aah, married life :D

dragon 14-05-2004 19:46

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
its probaly been said before but as this thread is so long finding the date is prooving a bit tricky

when will basingtoke (hampshire) get the download

alex_walke 14-05-2004 21:00

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
I got an upgrade for my STB, i live in Hemel Hempstead, is this CR3?????

If so.....where is the RED BUTTON!!!!!!!!!!!!:(
ive been waiting months/years for this!

DeKurver 14-05-2004 21:24

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by alex_walke
I got an upgrade for my STB, i live in Hemel Hempstead, is this CR3?????

If it looks like this, then yes: Langley CR3 Screenshots

Quote:

Originally Posted by alex_walke
If so.....where is the RED BUTTON!!!!!!!!!!!!:(
ive been waiting months/years for this!

It's only enabled on ch. 120 at the moment. There's no official news about when red button services will be enabled on other channels, but I'd expect ntl: to make some sort of announcement when the upgrade has been completed.

spiderplant 14-05-2004 22:56

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by dragon
when will basingtoke (hampshire) get the download

Planned to start sometime next week. Note this doesn't mean everyone will get it next week. But leave your STB on standby each night and you'll get it ASAP.

Chris 14-05-2004 23:27

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
well, here's my feedback, having arrived home this evening to find a nice blue EPG on my box.

I love it! Nice to have a Sky-like guide with multiple channels side by side. Great to be able to shuffle the channels about (I really liked the option to put all the channels I don't subscribe to to the bottom with a single press of a button). The cuckoo is set up as my reminder sound (I quite liked all three of the options :) ).

The only slight complaint is that interactive seemed to take as long to load as ever. I was just starting to think about rebooting ... but it worked. Oh, and the loss of the jump to 1st channel button in the mini-guide. I used to use that a lot.

Even so, thanks guys, and well done. :tu:

Peach 15-05-2004 08:33

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Hi,

I can't believe that everybody has been clamouring to get CR3 for years... What happened to simple stuff, like reminders that did auto-tune the channel, be able to press page up, whilst browsing or to be able to select first channel to jump to bbc1..

mrm1 15-05-2004 09:12

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Yes , First Channel is one of my biggest gripes about CR3. (plus the spped, or lack of)

browneggsandham 15-05-2004 10:13

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Peach
Hi,

I can't believe that everybody has been clamouring to get CR3 for years... What happened to simple stuff, like reminders that did auto-tune the channel, be able to press page up, whilst browsing or to be able to select first channel to jump to bbc1..

I think you'll find that all reminders are automatically auto-tune now actually.

Browneggsandham :)

shocked 15-05-2004 11:00

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
my digi's gone so slow cuz of it......

Peach 15-05-2004 13:11

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by browneggsandham
I think you'll find that all reminders are automatically auto-tune now actually.

Browneggsandham :)

Is that after the "your program will start in 1 minute" message?

ntlrocks 15-05-2004 14:44

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Quote:

Originally Posted by Peach
Is that after the "your program will start in 1 minute" message?

yup :D , someone was tryin to be cocky......and failed. Your program will automatically come on, its just telling you how much time you have left to cancel

rince 18-05-2004 09:58

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
Yay! LCR3 is now in Andover :)

First Impressions:
  • Like the colour scheme
  • Speed seems reasonable
  • Being able to use the guide and change the channel in the mini-tv is excellent.
  • The kids like the cuckoo clock reminder noise
  • Don't like the fact that the default is for on-demand to not require a pin number. Will have to lock this to make sure that my technologically savvy 7 year old doesn't start ordering films
  • Really miss the page up/down and jump to first channel on the mini-guide
Dunno if this was just our box or if it is a "feature" but the box locked up completely when we were in favourites at channel 0 and pressed page up a couple of times. We were on a radio station at the time. It kept playing the station, but refused all further commands from the remote and the animated station name froze. The only recourse was to turn the box off and on again.

Apart from that, it definately seems to be worth the wait. Just got to wait for the red button to be woken up from its slumbers now :)

bigitup_j 18-05-2004 10:36

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
so all areas will be done by the end of next week??
the last ones to go are...
Andover (started today)
Warwick (started today)
Guildford (starts tomorrow)
Oxford and Reading (starts on Thursday)
...but, when is Kirklees?

and, after the rollout is finished...will ex-cwc customers start getting their roll-out (MR2 or whatever it shall be called??)

thanks :)

sir_drinks_alot 18-05-2004 11:50

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
i hate to me a bug but whan will roll out be in surrey

dragon 18-05-2004 12:04

Re: [Merged] CR3-Feedback & Questions in Here Please.
 
i think im supposed to be getting cr3 this week :) im sure me dad said he had recived the leaflet (its basingsoke, hants btw) err interactive is down atm and the box status is 1 locking address (posted a thread about this) is this an anyway due to the download? will it prevent the box being updated at all?

and i already tryed reseting the box to see if that changed the status no luck


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