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Re: [Merged] CR3-Feedback & Questions in Here Please.
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Re: [Merged] CR3-Feedback & Questions in Here Please.
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I don't think two click counts as being completely different. You can also use the pageup/down buttons to jump down the listings and I find this the fastest way to use the new EPG. I'd be interested to know what other people think of this compared to the old guide. I find it a LOT faster to use than the old method. |
Re: [Merged] CR3-Feedback & Questions in Here Please.
Considering we're talking about viewing channel contents for the day it doesn't take much to be completely different. Perhaps I'm ott saying 'completely' as it is a slightly similar approach, but thats where the similarity ends.
Before you could find out what was on for basically the whole evening on a channel on the one screen, and then with one click see what was on the next channel at the same time of day. Now you have to right click to see only 5 programs, scroll through to find the time you want, then left click to get back to change the channel, change channel, then right click to get back to the 5 programs you can see, whereup the time is reset and you have to scroll back through the programs again. It just seems we have 2 ways now of doing what 1 way did previously, and it was far superior and far quicker. |
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On the whole im happy with the new look/feel of the software. The only thing that bugs me is why create software that is slower than the old version?
Whenever Im in guide and scroll right for programmes more than 6 hours away all I get is 'programme information unavailable' and have to wait 2-3 minutes for this information to come through. It's frustrating and I eventually give up... meaning missing programmes I would have seen previouly. I phoned cust. services this morning and they said the problem is that they are running two different software/guides just now and when migration to the new software is complete in the next month or so things will speed up 'dramatically'. Let's hope so! :dozey: |
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However, I can't see how the general speed of navigating between visible programmes/channels/menus will improve though because when you are doing that the data is already there in the box. We'll see. |
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i have been reading this topic for a while and i have the excwc cr3 and am curious, in the guide time grid, does the pageup/down shift the channels by a page?
also, i cant understand why there is so much "blue space" on each page, surely this could be better used to show more listings etc.. frosty |
Re: [Merged] CR3-Feedback & Questions in Here Please.
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Reason Behind Slow Service with CR3 |
Re: [Merged] CR3-Feedback & Questions in Here Please.
Personally I think it is currently about as fast as it is ever going be on the STBs we have now. Lets face it, they've been working on it for ages and I think speed would have been a fairly high priority.
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Re: [Merged] CR3-Feedback & Questions in Here Please.
Hi All
I was just wondering if anyone knows if there are new dates for the LCR3 rollout in the Hemel Hempstead Area. Regards abun880007x |
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Just so people know.
I live in the NG17 area which is covered by Nottingham and have yet to receive notification of CR3. Have rung CS this afternoon and although Nottingham is starting tomorrow there are no dates showing when my area is going to receive it. Perhaps somebody here can clarify the roll out situation for the whole Nottingham area as I would have thought that coming under the Nottingham area something would be at least pencilled in as to possible time scale. |
Re: [Merged] CR3-Feedback & Questions in Here Please.
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Re: [Merged] CR3-Feedback & Questions in Here Please.
As an update for you on some areas.
Unfortunately there are no new dates available yet for Warwick, Andover and Hemel Hempstead. There are two other areas that were due to start this week, that are also now on hold: Oxford and Reading. Nottingham will go ahead as planned though. As I said, some areas are on hold for operational reasons unrelated to the CR3 software. As soon as I have any updates on new dates then I wiill let you know. Cheers Sam |
Re: [Merged] CR3-Feedback & Questions in Here Please.
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Perhaps they should have written it in ZX Spectrum basic. Could have got the code in 48k then. |
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Nah... BBC Basic cos then you could fit it into 32K ;)
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I wonder what language they did use?
I think the case for slow browsing is not the fact of the language, but a fact of that particular machine and the amount of data being transferred to and from the client machine and the servers. there could be a kind of bottleneck for some clients which makes browsing slow. I myself like the new software and I find it a hell of a lot faster than the old purple software. especially because the old purple interface did not show any progs most of the time when I checked the guide (but that was just my experience). Although browsing for individual channels and only seeing the next 2 progs (in the new software) is enough for me at times. But when I check the guide, then I get what I want, when i want. I can see what channels I want to look forward to that day/night. Again as said by someone else, space has not been used wisely, and why do NTL need to have such a big square to advertise its help page, its bold enough to see, so change the small tv square to the big ad square, and use the space better. ik |
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CR3 And Xbox
Hiya All
Just got the new CR3 update today and its buging me, I have the following setup which worked perfect untill CR3 Update Goodmans TV Twin Scart and Frunt Phono Pace NTL Cable Box MicroSoft Xbox Connected as follows Cable Box Into 1st scart on tv (for RGB) DVD player trough Snd Scart Xbox In frunt Phono Befoure the update i could just Turn off cable box and the screen used to go static (no arial attached), and then i could Play my xbox (after changing to phono input) Now when i turn Cable box off the screen is black and nothing can use any input. to play xbox i have to do the following Turn Off Cable Turn On DVD Turn Off DVD Turn On Xbox I have played with the scart switching in options and setting it off i just get a unsync'd picture and no sound from cable box. Anyi idea's guys Lemonzest |
Re: [Merged] CR3-Feedback & Questions in Here Please.
Hooray! My copy of the guide has finally turned up. :)
Maybe delays in getting the guide out to all subscribers in the Andover area were the "operational problems" that have been referred to. Oh well, here's hoping the update will be sooner rather than later. |
Re: [Merged] CR3-Feedback & Questions in Here Please.
my Interactive does not work i looked at the Diagnostics Menu and its 5 connected i get error code is002:confused:
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rings ntl as its either provisioning prob, either interactive is not active on your account or not correct on ntl systems
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i called ntl and they said they would reprogramme the STB and call me when its done but they did not callback:erm:
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I didn't get a letter yet, but I have been upgraded (Nottingham). First impression is: do I want this 'miniguide' showing up when flicking through channels. Internet appears a little faster, but I never used tv internet anyway.
There's loads to explore, I suppose, and a new interface to get used to. Better wait for the booklet ;) |
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Thanks for the info though ;) Edit: to members of the general public: I was being facetious here :rolleyes: |
Re: [Merged] CR3-Feedback & Questions in Here Please.
Hiya Again
Any idea's about my scart switching problem, do any others have this problem. and if it is a problem with the new update. when will it be fixed?, everything worked befour. Bye Lemonzest<img> |
Re: [Merged] CR3-Feedback & Questions in Here Please.
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http://forum.digitalspy.co.uk/board/...ighlight=scart |
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i was wondering when the ntl interactive services will be updated. they were meant to be upgraded, with a new look + more features about 2 years ago!! it was delayed because of cr3 taking such a loooooong time! :)
will in be all updated this summer, once everyone has got CR3 (par from london)? :confused: |
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i know about the etv releases...they'll be excellent from what i've used already on cable. :D
but, i meant the interactive...ntl's own interactive sites, the stuff you get when you press Interactive. 2 years ago they said that will have a complete overhall...but nothing has happened the same style has been used for 4 years now!...it's really dull and slow and not very user friendly. :( hope it gets changed soon... |
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I even saw screenshots of what it was gonna look like - very nice may I add :D Browneggsandham :) |
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That update to interactive was going to be carried out once all areas had CR3 - as this is nearly the case it may well change :)
Would you be able to comment on this Sam B? |
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Switched off as EPG was not working (nothing unusual there) rebooted and found had been upgraded. Would have been nice to get the letter first and CS new nothing about my area when I spoke to them earlier this week. Mind you I have had two letters telling me about the price increase. Must be costing NTL a fortune in postage. |
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For all areas where I've told you the dates (even those that have subsequently been delayed) ALL of the letters have been sent out - and for each area they were all sent out on the same day. For anyone that hasn't had it, I'm guessing it must have been lost in the post.
I am hoping to have some news on dates for the areas that have been delayed on Monday. I wouldn't expect any major changes to the interactive site immediately after CR3 has been fully rolled out. Rather, CR3 then gives us the ability to then make improvements over a period of time. and before anyone asks, I can't confirm what ETV will be available on the Langley side and when. There are still a significant number of areas to receive the download, so it's too soon to say. Cheers Sam |
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Thank you, Sam
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Yes - Thanks, Sam.
I have the updated CR3 but no sign of the booklet - but as you say I would be the first to blame the snailmail - its dire round here. |
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Is there anyway to change the reminder noise?
ik |
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CR3 Settings (audio) |
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how many different sounds are there?? is it just three, like on ex-cwc (cuckoo, trumpet, buzzer)?
thanks :) |
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Just the three
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Got the new handbook this morning, even though the letter is dated April 2004.
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Sam, any news on the revised dates for Reading (and other places even though they don't matter)?
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I really think these sounds are the worst thing to happen in the new set up, can I disable them??? they are really shocking, did a deaf monkey pick them???
ik |
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Re: [Merged] CR3-Feedback & Questions in Here Please.
Yes you can disable them.
Just go into the audio settings option and select none or no sound (I'm not near a box right now so can't check exactly how to do it) |
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Right then, some new dates...
Coventry and Swindon are now back in for their original dates of 12th May, tomorrow! Lichfield and Hemel Hempstead are due to start from 13th May. Warwick and Andover are now rescheduled to start from 18th May. Guildford will start from 19th May (I think this is the first time this area has been announced). Oxford and Reading will start from 20th May. There is now only one area where the dates have not been released, Kirklees, and I should hopefully be able to bring you the dates for this area later on this week. Apologies to anyone who has PM'd me recently, I haven't always been able to reply but it usually means I have no news! Cheers Sam |
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One question. When you say tommorow. Do you mean tommorow as in it should be on tommorow morning? Or Start rolling out late tommorow night?
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Thanks for the update Sam :)
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Cheers Sam |
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Typical....it would be Kirklees last wouldn't it lol :P
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Could you tell me whether CV31 comes under warwick or coventry, I'm in Leamington Spa which is about half way between them.
Cheers Blokey |
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Well its finally arrived, not sure if I like it though, not had much time to play with it (plus I cant find the book I got last week). Time will tell.
The thing I have noticed is the mini guide only shows a few hours ahead, not the whole day as browse used to. Oh well, no going back now.......... |
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well it must be comeing to my part of the Country soon as the handbook
has just come Through the door what some of time is there between the book landing on the mat and geting the up date i just hope it's not to long |
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Got the booklet this morning in Fleet, Hants :)
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If it was then they wouldn't be updating the software!! :) No bbc1 is on channel 101 and the box is a 4001.
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Is Stafford included with Lichfield?
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No - Coventry is original ntl (from ComTel aquisition). :) |
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Now I have time to play with Cr3 a few comments.
The new full guide, I like. The new "favorites" guide, It would have been more usefull if the listings for that channel were shown as the channel name was highlighted instead of having to keep pressing right, to display listiings, the left to move down the channel list (much like the old browse used to). The mini guide is missing one important short cut, "First Channel". I used this a lot when using the origanal browse function to see what was coming on next. Also you can change the time the mini guide is displayed when changing channels, but you cant change the time indpendantly for using the guide. Idealy it would be nice to have the guide show for say 3 second when changing channel so you at least know what channel you are on while "Channel hopping", but when accessing the mini guide directly, have it displayed until it is closed manually. I cant see a way of doing this at present. You either have to set the time to 30 seconds so the mini guide does not diappear while looking at channels, and also staying on for this time as you change channel, or have the channel listing stay on for only a few seconds as you change channel, but keep closing as you try to use the mini guide. Hope this makes sense. Other than that, and the fact Cr3 seems slow at the moment, a good improvment over the last release. |
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Re: [Merged] CR3-Feedback & Questions in Here Please.
Got the upgrade this morning.
Can some one tell me how you get the software revision no up, I know it has already been posted somewhere in this thread, but searching through 471 posts is going to be a pain. :) |
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Thanks. |
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Heh!
Sorry for stepping in rather late into this thread but I have a few concerns about this "new" CR3 that is on my digital box :rolleyes: 1. Its soo slow! Sometimes it will just lock up for 1 or 2 minutes before it catches up with my key presses... 2. The "guide" never shows my any programs that are on! If I reboot the box it will show me them for about 15 minutes and then when I change channel they go :( it just says "Please press "guide" to view whats on - instead of just showing me when I press the "TV" button.. What is this? I mean I prefered the old software that was on my box - at least it was quicker... Its locked up double the amount of times the old software locked up.. I find myself watching less and less of TV because of this issue :rolleyes: I have had my STB for over 2 years and its a little old and worn but still! |
Re: [Merged] CR3-Feedback & Questions in Here Please.
Dear All
I recieved the update in Hemel Hempstead today, I would like to know if they have made any changes to the code becuase the way I understood it is that my Scart A/V control would be turned off after the upgrade, but after the update this morning it was still set to on. Regards abun880007x |
Re: [Merged] CR3-Feedback & Questions in Here Please.
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Re: [Merged] CR3-Feedback & Questions in Here Please.
Hi
Does anyone else after using interactive for a while pictures start to not load and then get an error message where you have to reset the box by selecting "Fix It". :td: |
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Will be ditching ntl after July simply because of this. |
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I rescued the instruction leaflet from an anonymous pile of junkmail in our kitchen yesterday, after mrs towny denied all knowledge of ever having seen it (this despite us both reading it together when it arrived the other week). Aah, married life :D |
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its probaly been said before but as this thread is so long finding the date is prooving a bit tricky
when will basingtoke (hampshire) get the download |
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I got an upgrade for my STB, i live in Hemel Hempstead, is this CR3?????
If so.....where is the RED BUTTON!!!!!!!!!!!!:( ive been waiting months/years for this! |
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Re: [Merged] CR3-Feedback & Questions in Here Please.
well, here's my feedback, having arrived home this evening to find a nice blue EPG on my box.
I love it! Nice to have a Sky-like guide with multiple channels side by side. Great to be able to shuffle the channels about (I really liked the option to put all the channels I don't subscribe to to the bottom with a single press of a button). The cuckoo is set up as my reminder sound (I quite liked all three of the options :) ). The only slight complaint is that interactive seemed to take as long to load as ever. I was just starting to think about rebooting ... but it worked. Oh, and the loss of the jump to 1st channel button in the mini-guide. I used to use that a lot. Even so, thanks guys, and well done. :tu: |
Re: [Merged] CR3-Feedback & Questions in Here Please.
Hi,
I can't believe that everybody has been clamouring to get CR3 for years... What happened to simple stuff, like reminders that did auto-tune the channel, be able to press page up, whilst browsing or to be able to select first channel to jump to bbc1.. |
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Yes , First Channel is one of my biggest gripes about CR3. (plus the spped, or lack of)
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Browneggsandham :) |
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my digi's gone so slow cuz of it......
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Yay! LCR3 is now in Andover :)
First Impressions:
Apart from that, it definately seems to be worth the wait. Just got to wait for the red button to be woken up from its slumbers now :) |
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so all areas will be done by the end of next week??
the last ones to go are... Andover (started today) Warwick (started today) Guildford (starts tomorrow) Oxford and Reading (starts on Thursday) ...but, when is Kirklees? and, after the rollout is finished...will ex-cwc customers start getting their roll-out (MR2 or whatever it shall be called??) thanks :) |
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i hate to me a bug but whan will roll out be in surrey
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i think im supposed to be getting cr3 this week :) im sure me dad said he had recived the leaflet (its basingsoke, hants btw) err interactive is down atm and the box status is 1 locking address (posted a thread about this) is this an anyway due to the download? will it prevent the box being updated at all?
and i already tryed reseting the box to see if that changed the status no luck |
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