Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Why assume that i know that information. I don't gauge my broadband speed as an extension of my manhood :) ?

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

How about less of the petty arguments about "free".

I'm still waiting to see a post confirming the new upload speeds, so how about posting some useful information instead of being bloody pedantic.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

you of all people should know we cannot post information that we have not been told is public knowledge. Until i know i can post that information my lips are sealed. As i have been at the hospital with my wife today i am not up to speed on what has since been posted at work !

Re: Virgin Media 70, 100 & 200 Mb Upgrades
 

Apology accepted. :)

EDIT: Just seen your other post above. Nothing serious I trust, give our best to your wife. Hospital veteran here who knows how rough it can be!

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Not meaning to be rude but if virgin are advertising this upgrade as free in various places i don`t think its petty for paying customers to want clarification especially as staff are suggesting that it may not be free after all, just to add I was on the phone to customer services this afternoon and we got talking about this upgrade iam 99% sure they said it was a free upgrade when available.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

http://www.ispreview.co.uk/index.php...o-200mbps.html
Seems to suggest

70 mbps down 5 mbps up
150 mbps down 10 mbps up
200 mbps down 12 mbps up

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

:cool:

Re: Virgin Media 70, 100 & 200 Mb Upgrades
 

Reason i have been away from the forum, she suffered a triple DVT in her left leg in June and has only now been given a small all clear, but is waiting on a arterial bypass.

Re: Virgin Media 70, 100 & 200 Mb Upgrades
 

Sorry to hear. Some things are more important than broadband speeds.... Not many, granted ;) but some. Health and family are two such things. All the best.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Yes I do, however, until now, no one has said its not public knowledge either.

From the link above (Unofficial I guess) ;


If this is really the case, I'll be downgrading, since my 152 only runs at 100 atm anyway (due to my network, not VM) and I'm not getting an upload boost.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Same here i don't use the full potential of what i have now so a downgrade and then free or what ever it is upgrade as part of the tier changes will save me money.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

IF that is final then the middle tier and only the middle tier looks enticing unless you're a casual user.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

what is the saving if you downgrade from 152mb to 100mb

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Why is it called Vivid 200?

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

difference between the lowest tier and middle tier is £5 and from middle to highest £7.50

---------- Post added at 20:09 ---------- Previous post was at 20:08 ----------

Liberty Global.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

IMHO this implies the increases will be free:

Attachment 26340

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

the yearly increases happen do they not with or without upgrades?

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I think theres a feeling that the difference between 150 and 200 doesnt really justify a different tier anymore.

150mb is very enticing now, seems a bit of an oversight.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Downgrading to 100mb seems like it was the right move after all, pretty tame upgrade but then again its only an extra £20 a year

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Because it makes YouTube look better

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Wasn't a dig at all VM staff in general and i understand what you mean it was all speculation until VM officially released something but there has always been that low percent of VM staff who if you look at their posts over numerous forums you'd think they were being paid to defend VM. I have no issues with VM or its staff its just my opinion :-)

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Vivid does seem like a strange name to give a set of tiers. Unless they are also going to turn it into something more than just fast broadband?

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

If these upgrades are to be believed, I will be saving myself a couple of quid and downgrading to 150Mb. Will stay on the top tier if 300 comes off with a bump to UL as that would be a sufficient e-penis booster to justify the extra expense.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I have to agree with this. I think I'll be doing the same. 150 is more than enough, and to pay for extra is just a bit pointless at these speeds.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Easy. People who measure their manhood by their broadband's bandwidth will keep paying more for the top tier, and in many cases use it heavily. Delivering 200Mb costs no more to VM than 150Mb, but usage varies a lot between tiers and that's the rub and where the costs are. People who hammer download and/or upload are expensive, and many of them are on the top tier.

Upgrades are done largely for PR reasons in the UK as Openreach are nowhere to be found as yet. There's little business case in upgrading more than they have to.

EDIT: I note a fair few people who do not care about the e-peen have decided 150 is a better choice for their usage. To me the best way if upset by the upgrade would be to either leave VM entirely, although showing upset about being uplifted from 152Mb to 200Mb by going to 76Mb or less would be a little strange, or as is perhaps more practical for most downgrade.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Any word on what the cost of the 70, 150 and 200 will be?

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Cost? The same cost as it is now.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Yeah, these are "free" upgrades.

That letter you got about your price increase? just a coincidence!

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Sorry.......can't resist.

If my manhood was measured against the top BB speed.......there's nothing fast enough in the UK !

I'll be here all week.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Don't be a nub, the price rise would have happened anyway... this time there's an increase in speed too - win win I say.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Hi guys,

Not been on for a while so hope everyone is well. Just popped by and saw this thread about the speed upgrades. Pretty cool that they are doing 'free' upgrades again and whilst it'll not make much difference to me, an extra 20Mb of bandwidth is a nice little bonus!

Can't help but think VM missed a trick with this one though as obviously their lowest tier is now going to be 70Mb. With all this willy waving going on about them being fastest, I'm surprised that they didn't make the bottom tier either 76Mb or 80Mb so they could advertise that all their speeds are equivalent or higher than BT's (and other ISP's) current top speeds.

I do agree with everyone on here though that with more and more things becoming cloud based, they need to consider a round of upload speed upgrades as its now getting to the point where the vast majority of customers won't care about download speeds getting any faster than they currently are.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Virgin media's site currently shows SuperFibre 50, Vivid 100 and Vivid 200, no sign of 70Mb or Vivid 150Mb.

http://i.imgur.com/UzgtOJX.png

MyVM has been updated and says I should expect my 200Mb upgrade by the end of November 2015.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I believe 70 and 150 are for existing customers only (i.e. those getting a free upgrade). New customers get the 50/100/200 tiers.

Just logged into My Virgin Media and apparently we'll get the upgrade by the end of February 2016. Looks like Liverpool is one of those 'rare' areas they can't upgrade this year.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

That sounds like a peculiar way to do it, non-standard packages for old customers and other packages for new customers (with exception of 200Mb).

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Mine says November 2015 also. I wonder what changes to the local area they're going to make as especially during the summer my connection went south white dramatically during peak times.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

We're usually among one of the first areas to get upgraded but not this year, mine say by the end of February.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Got up this morning and mine was ready. Clicked the "start the magic" button and away it went.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Was able to order upgrade now for sotn CMTS connection:

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

End of November here in Rutherglen G73.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

End of November for b47 postcode.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

https://www.cableforum.co.uk/images/...2015/10/29.png

Attachment 26345

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Well I just logged in and it let me place an order to upgrade (100mbit to 150mbit), for some reason I need an engineer visit (free) booked for next Friday to upgrade my SH1. Not sure how that will affect the hardware trial but we'll see. I'm a little surprised as I usually seem to be in one of the last areas upgraded.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Between January and March for me, apparently.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Just phone and you will get it for me my.virgin media it says Look out for it between January 2016 and March 2016.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

by end of November here

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

A Superhub 1 should be fast enough for 150mbit, right? Maybe I'll give them a call later and see if I can get the upgrade without router replacement. Seems a bit of a waste if they'll be giving me the SH3 soon after.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Look out for it between January 2016 and March 2016.

up to 4-6 months away, if no problems
hoping to do same done on 152 upgrade, if they can offer new customers this new 200mb , say your street, postcode ect
call and ask, no reason why they cant put u on it.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I might do, I'm out of contract anyway so need to phone to squeeze some pennies out of them.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Mines dated Feb 2016 :/

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

No date on my.VM here ???

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Haha I might have been a bit premature earlier on. No matter how many speed tests I do, they all are in the range of 168, which is a strange number.
How do you find out on the superhub what the maximum downstream is, I`ve forgotten where its located?

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

saw martin dee had upgrade, we use uddi area.
just called them, 200mb is available, wife on v staff, was told would need to PAY £18 extra a month for it, till free upgrade. what a rip off.
any neighbor can order it today & get the 200mb, soon as installed, what a load of greedy **** :(

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I phoned and was told I'd need the Superhub 2 for 150mbit. Oh well, it's only a week wait.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Just phone thinking of leaving us . That's what I did

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I can update to 200mb but want to downgrade to 150mb and pocket the cash. I wont notice the difference to justify it.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I can do the upgrade now, but as we have a Superhub 1 we need an "engineer" to come out and swap the Superhub.

That's really inconvenient, and I'm part of the new Hardware trial so I'm hoping that this problem will just go away...

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

If you've been advised you need new kit, then you need new kit.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Whelp, says mine's available right now, clicked through the hoops.

Disappointed about the lack of upload increase. BT really need to start advertising their 20mbps upload more.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Fair enough :)

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

All i can say is bollocks.......... Still no OPT IN button though.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Be aware, BT upload is not always 20. VDSL is very dependant on distance from the nearest fibre cab. I don't get much more than 14/15, so not much better than 12 from Virgin ......

Grass is not always greener ;)

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

True, I can see the local BT Infinity cabinet from my front door though. I'd be getting the 20 up if I switched.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Ouch... Your upgrade will be ready between July 2016 and December 2016.. WTH?

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I live in an area that's had high utilisation for a year now (typically 1.5 to 12Mbps from my 152Mbps connection at peak times). Somehow the speed upgrade is available now. Congestion issues are about to get a whole lot worse for me...

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

https://www.cableforum.co.uk/images/...2015/10/28.png

Uddingston CMTS 19

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Says they're working on it in my area and will be in touch at the end of November.

Having noticed that the evening hump has gone on the BB monitor suggests they've addressed congestion issues.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Look out for it between January 2016 and March 2016...might consider the downgrade to 150 if it saves £7.50 a month a 50mb upgrade doesn't seem worth it

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

And a great big bolleaux from me too - April 2016 onward.

Still on 120Mb here, but haven't bothered to chase up the previous upgrade yet, as evening and weekend congestion was so bad until recently that the upgrade to 152Mb would have made little difference.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

How long does it take for the process to complete? I've signed up in MyVM.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Look out for it between January 2016 and March 2016. :( London area SE17 ( Area 21 ). Tho to be honest its just a PR stunt really. I would like if they pushed up the upload speeds or removed the upload traffic management. When I do streaming, Twitch/voice chat etc. Always seems to hit the traffic management.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I find it hard to believe they say 90% on people will be able to get the new speeds by the end of 2015 judging by all the posts here from different parts of the country!

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

https://www.cableforum.co.uk/images/...2015/10/26.png
free photo hosting

Brilliant.. So can't even stream 2 3mbps Plex streams concurrently without hitting STM on a 10mbps upload connection.. Thanks VM.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Wasn't the old 100mb upload speed only 6mb? Going by that pic you are being bumped to 150/10 so i don't understand what's wrong with that, unless i'm missing something you'll have slightly faster upload speed during traffic management than you did before the upgrade.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Here in Swansea SA1....

https://www.cableforum.co.uk/images/...2015/10/25.png

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

If I upgrade to Vivid 150 using My Virgin Media, does it trigger a contract extension?

Many thanks.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Theres nothing that mentions a contract extension.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I would say, yes. As you are making a "change" to your contract and will be updated to a new one. I would however check that with CS to make sure.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

The speed upgrade opt in doesn't. If you're changing broadband package rather than just the opt in, it could do.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

So it was correct then the upload hasn't increased on the top tier.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Well mine says November. Just checked out of curiosity and........

https://www.cableforum.co.uk/images/...2015/10/24.png

Working on that then, I'm guessing the checker isn't too accurate

Phil

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Between December 2015 and February 2016 here in Darlington (ex NTL)

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

You have to wonder why they bother with schedules when they just hand the uplifts out to anyone who calls in :)

Be way more sensible if they ask for your postcode before they tell you what speeds you can buy as a new customer, and not release uplifted tiers to new or existing customers in areas with issues.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

End of November for Ipswich or cough up £56 to get it now. (Refundable when you leave VM).

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I asked on the chat and was told they couldn't apply it as the system wouldn't let them

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

There is no scheme that Virgin Media run where an upgrade fee is refunded. The only time you get a credit at disconnection is if you've paid against for last bill for longer than the billing period to your disconnection covered.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I was told it would be credited to my final bill that is when I leave VM.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

As I said, no such standard process or scheme exists to do that. Even if its done as a one off, then manual credits because you're leaving are extremely rare. Exception credits are part of the process to agree that you'll stay.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Now why doesn't that surprise me.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

LOL, I thought the same. as I can see my CAB from my door as well.

However .............. the actual cable to my phone goes up the street and around the corner to the next "phone" cab, and then back to my house.
Sounds bonkers, but that's the way the houses were cabled when they were built. So that's why I don't get the full 80/20 ..... :rolleyes:

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Got the upgrade this morning in Northampton after talking to retentions even though mine is not due till November.

https://www.cableforum.co.uk/images/...2015/10/23.png

Happy days

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I spoke to my neighbour who is still on VM, evening speeds are quite bad at the moment, here is the result for my postcode :)

Hold on tight
Your speed boost is on the way…
We’ve already started boosting speeds in your area.

We’ll be in touch between December 2015 and February 2016 to tell you when your speed upgrade is ready.

Seems they rushing it in, in high utilisation areas? But taking care in good areas.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

They were also testing 1.5Gbps several years ago.

---------- Post added at 13:47 ---------- Previous post was at 13:45 ----------

70(75)-150-300.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

on existing customer services rather than a proof of concept?

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Because it's their "next generation optical fibre" which is exactly the same as the current generation optical fibre which doesn't actually provide optical fibre anywhere near your property.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Just to point out that 70 and 150 are only for existing broadband customers. If you're a new customer then its currently 50, 100 and 200.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

People said the same when it was 50-100-120, before they realised 120 was just an interim measure while the network was being prepped for 150.

---------- Post added at 13:50 ---------- Previous post was at 13:49 ----------

I thought Openreach's PR were banging on about G.Fast 500Mbps+ that may take up to 10 years to deploy >_>

---------- Post added at 13:50 ---------- Previous post was at 13:50 ----------

Uhuh. Love how people justify price rises by "it would have happened anyway". Inflation is currently zero.

---------- Post added at 13:51 ---------- Previous post was at 13:50 ----------

Bearing in mind VM's definition of "you need new kit" and most people's understanding of "you need new kit" rarely mean the same thing.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

Price rises aren't just because of inflation.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

On the other hand, BT don't artificially limit your upload below 20Mbps, and furthermore, you can bond multiple lines and get multiple times that speed.

---------- Post added at 13:52 ---------- Previous post was at 13:51 ----------

When have you ever believed VM's upgrade schedules plans?

---------- Post added at 13:52 ---------- Previous post was at 13:52 ----------

Because you know full well most people don't call in.

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 

I'm on a SH1 and I've hit 160Mb+ on my 152Mb connection.

So will the SH1 work with 200Mb or will I need a new SH, if so will I have to contact them, or will they contact me?