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-   -   Virgin Media to Double Broadband Speed (https://www.cableforum.uk/board/showthread.php?t=33684528)

virginruinedntl 11-01-2012 13:46

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Chrysalis (Post 35359354)
I can see many 50mbit people downgrading to be honest.

They can downgrade to 30 and still get a speedbump to 60.

VM never seem to learn on these free speed bumps. If I want more speed I just need to wait a year and VM will upgrade me free on a annual basis.

A LOT of their customers won't even realise their speed has been upgraded and many won't be bothered to phone up to change. Also bt infinity is taking off so virgin need to counter that threat as you can get their 40mb which is around 37mb on average for £18 with 40gb cap, £25 without cap. that will be 80mb later this year. Virgin charge £18.50 for 30mb.

Virgin HAD to significantly increase their speeds otherwise users would switch to BT as 80mb with no cap and no speed drop to 5mb after a few gig for £25 is truly amazing.

Once netflix and lovefilm streaming really take off i'll bet we'll see alot of virgin customers complaining about the speed drop to 5mb. netflix does 720p and has one with a rather high bitrate, they recommend you have a 4mb connection, so if you share your internet you may experience problems with netflix hd and i'm sure lovefilm will add hd support this year.

I'll be dropping from XL 20Mb to L 20mb once i've been upgraded to 60mb to reduce my bills but i'll still be throttled to 5mb after watching netflix hd i'm sure which really sucks. Virgin need to increase the limit on the new 20mb package to stop that from happening imo. The other packages have a decent limit until the speed drop is triggered.

Wonder if virgin will be adding 802.11ac to their modem/routers later this year, it would help alot for wireless users trying to get maximum speed.

Kushan 11-01-2012 13:50

Re: Virgin Media to Double Broadband Speed
 
Don't forget that even though a lot of existing customers will probably drop down a tier to save money, most probably won't and it'll mean that Virgin's SLOWEST package (S doesn't count) will be nearly twice as fast as what people like Sky can currently offer. BT Infinity is still relatively hard to come by and not many others apart from BT sell it, so I think Virgin is aiming to rake in new customers (and sell them TV+Phone while they're at it) with this.

Ignitionnet 11-01-2012 13:53

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by buckleb (Post 35359324)
Will it be 120Mb + a bit for overhead or 120Mb including overhead? :)

I'm not that fussed about the slight increase myself (on 110Mb currently) but for users as a whole it seems to be good news.

It has to be 120Mb + fluff for overheads, so probably 132Mb going by the 10% VM have adopted.

virginruinedntl 11-01-2012 13:56

Re: Virgin Media to Double Broadband Speed
 
yeah, sky will lose a lot of customer to virgin's 20mb broadband and they'll gain extra tv/phone packages from them. Sky will only have their tv to compete with virgin until sky start selling bt infinity which they will be doing but it will be 2015 by the time 2/3rds of britain will have access to bt infinity or atleast their exchange will have been upgraded, not sure if bt have clarifed whether they are 2/3rds will have exchange done or exchange+cabinets.

Sky might have to start giving broadband for less than the £7.50 that they currently charge with their tv packages.

All competition is good for us :)

Skie 11-01-2012 13:57

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by qasdfdsaq (Post 35359338)
Sooner or later someone will find somebody in the company they can sleep with to get what the service they want.

You mean retentions? :D

thenry 11-01-2012 14:02

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by qasdfdsaq
Sooner or later someone will find somebody in the company they can sleep with to get what the service they want.

http://666deathmetal.com/Smileys/aky...ipersmilie.gif

BenMcr 11-01-2012 14:04

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by virginruinedntl (Post 35359380)
but i'll still be throttled to 5mb after watching netflix hd i'm sure which really sucks. Virgin need to increase the limit on the new 20mb package to stop that from happening imo. The other packages have a decent limit until the speed drop is triggered.

As far as I know there has been no announcement about any of the traffic management details on the new tiers, so it's not a given that what management is on 20Mbit now is what will be on the upgraded M/L 20Mbit

Kushan 11-01-2012 14:10

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by BenMcr (Post 35359391)
As far as I know there has been no announcement about any of the traffic management details on the new tiers, so it's not a given that what management is on 20Mbit now is what will be on the upgraded M/L 20Mbit

Once again, the BBC article does mention it:

Quote:

The company said bandwidth usage limits will also be doubled to accommodate the increased speed.
So weirdly enough, those going from 10meg -> 20meg will get less than what 20meg people currently get (according to http://www.virginmedia.com/myvirginm...ment_table.php).

I dare say that those moving from 20 to 60 will get the same as those moving from 30 to 60.

However, I think it's fair enough- the 10 (soon to be 20meg) service is a basic service. If you find you're hitting STM a lot, you should probably think about upgrading, even if you don't need the extra speed. I know plenty of people who'd happily stay on 10meg and throttle it 24/7 if they could, rather than pay for 50 and only use it 4-5 hours a day.

BenMcr 11-01-2012 14:12

Re: Virgin Media to Double Broadband Speed
 
That's a pretty general statement though. Until full details are published we don't know exactly what the changes are

Although I do appreciate this is the internet, so wild speculation is always preferred over waiting for facts ;)

Stephen 11-01-2012 14:14

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by virginruinedntl (Post 35359380)
A LOT of their customers won't even realise their speed has been upgraded and many won't be bothered to phone up to change. Also bt infinity is taking off so virgin need to counter that threat as you can get their 40mb which is around 37mb on average for £18 with 40gb cap, £25 without cap. that will be 80mb later this year. Virgin charge £18.50 for 30mb.

snip...

Not true, VM will be informing all customers about the changes.

Kushan 11-01-2012 14:19

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by BenMcr (Post 35359394)
That's a pretty general statement though. Until full details are published we don't know exactly what the changes are

Although I do appreciate this is the internet, so wild speculation is always preferred over waiting for facts ;)

This is true, but at least my "speculation" is taking what a VM spokesman said at face value :D

virginruinedntl 11-01-2012 14:26

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Stephen (Post 35359397)
Not true, VM will be informing all customers about the changes.

by mail or email? As alot of customers don't check their virgin email accounts.

If i were virgin i'd increase the the throttled speed from 5mb to 7mb for the new 20mb tier and increase the amount allowed to download till that is triggered. That way hardly any customers will be affected by netflix hd.

Netflix u.s has 1080p btw, u.k doesn't at the moment, i'm sure that will change in 2012/13 in which case virgin would get a ton of complaints for throttling. Virgin need to start figuring out their strategy for the 20mb tier in regards to this.

They could just allow users to use iplayer/netflix/lovefilm and not count that bandwidth towards their max allowed amount before triggering 5mb that would solve everything but can't see virgin doing that.

BenMcr 11-01-2012 14:27

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by virginruinedntl (Post 35359403)
by mail or email? As alot of customers don't check their virgin email accounts.

Both probably

a01020304 11-01-2012 14:31

Re: Speed doubling?
 
Quote:

Originally Posted by BenMcr (Post 35359349)
That's because that wasn't a tier upgrade. XL 30 was a new tier that just happened to cost the same as the existing 20Mbit service

20Mbit is still available for customers on 2/10Mbit with a modem and want to upgrade but don't want to pay the £30 fee for a SuperHub

I am on the L 10mb and they have never offered me the 20mb service when i asked for an upgrade. all they quote is the 30mb and £30 fee

v0id 11-01-2012 14:33

Re: Virgin Media to Double Broadband Speed
 
Quote:

However, some users with old modems and other similar hardware will receive new up-to-date equipment free of charge
Looks like everyone's going to be getting a Superhub :D

thenry 11-01-2012 14:35

Re: Speed doubling?
 
Quote:

Originally Posted by a01020304 (Post 35359406)
I am on the L 10mb and they have never offered me the 20mb service when i asked for an upgrade. all they quote is the 30mb and £30 fee

20Mb should be ousted, likewise everything below. you've been quoted 30£ for a SH able to get you more speed/future proof ?

---------- Post added at 15:35 ---------- Previous post was at 15:34 ----------

Quote:

However, some users with old modems and other similar hardware will receive new up-to-date equipment free of charge
Quote:

Originally Posted by v0id (Post 35359407)
Looks like everyone's going to be getting a Superhub :D

not necessarily, they could be offered the standard hub

qasdfdsaq 11-01-2012 14:37

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by BenMcr (Post 35359369)
Such as?

You're asking me to predict the future?

Peter_ 11-01-2012 14:37

Re: Speed doubling?
 
Quote:

Originally Posted by thenry (Post 35359408)
20Mb should be ousted, likewise everything below.

No the are many people on the lower tiers and they will not need a new modem to go up to 20Mb, the cost would be prohibitive if they all had to be sent new kit.


--------------------


Only clowns predict the future of broadband so if the cap fits wear it.

https://www.cableforum.co.uk/images/...2012/01/81.jpg

Kushan 11-01-2012 14:38

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by virginruinedntl (Post 35359403)
by mail or email? As alot of customers don't check their virgin email accounts.

If i were virgin i'd increase the the throttled speed from 5mb to 7mb for the new 20mb tier and increase the amount allowed to download till that is triggered. That way hardly any customers will be affected by netflix hd.

Netflix u.s has 1080p btw, u.k doesn't at the moment, i'm sure that will change in 2012/13 in which case virgin would get a ton of complaints for throttling. Virgin need to start figuring out their strategy for the 20mb tier in regards to this.

They could just allow users to use iplayer/netflix/lovefilm and not count that bandwidth towards their max allowed amount before triggering 5mb that would solve everything but can't see virgin doing that.

You have to remember that Virgin needs incentives to get people to upgrade. The 20Mbit will be the lowest tier they offer, it's the baseline, the equivalent to BT's lowest which has a 10Gb usage limit, or even the 40Gb usage limit - imagine how quickly you'd hit either of those with streaming.

thenry 11-01-2012 14:45

Re: Speed doubling?
 
Quote:

Originally Posted by Masque (Post 35359412)
No the are many people on the lower tiers and they will not need a new modem to go up to 20Mb, the cost would be prohibitive if they all had to be sent new kit.

Only clowns predict the future of broadband so if the cap fits wear it.

https://www.cableforum.co.uk/images/...2012/01/81.jpg

i think you should start reading posts properly before replying with quotes.

BenMcr 11-01-2012 14:47

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by qasdfdsaq (Post 35359411)
You're asking me to predict the future?

No I'm asking you to advise what is currently wrong with the SuperHub that would neccessitate an exception to the current product rules for 100Mbit that says that it comes with the SuperHub?

Personally, since the introduction of the modem mode for the SuperHub, I'm not aware of any that would cause Virgin to allow an exception and let someone use a VMNG300 modem with 100Mbit

qasdfdsaq 11-01-2012 14:54

Re: Virgin Media to Double Broadband Speed
 
I can't say what I would find wrong with the Superhub as I've never used one. There are still plenty of people who object to it, on the basis of e.g. power consumption, layout, extreme light brightness, etc. Modem mode is not the only reason people wanted a VMNG300 over a Superhub, and all I'm saying further faults with the SH may come up in future and given exceptions have been made in the past and continue to be made, I see no reason to say they will never be made again.

Peter_ 11-01-2012 14:57

Re: Speed doubling?
 
Quote:

Originally Posted by thenry (Post 35359423)
i think you should start reading posts properly before replying with quotes.

Actually that was not for you as you never mentioned clowns did you.;)

BenMcr 11-01-2012 14:59

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by qasdfdsaq (Post 35359430)
Modem mode is not the only reason people wanted a VMNG300 over a Superhub

No that's true, but it's the only reason they got one

thenry 11-01-2012 15:09

Re: Speed doubling?
 
Quote:

Originally Posted by Masque
No the are many people on the lower tiers and they will not need a new modem to go up to 20Mb, the cost would be prohibitive if they all had to be sent new kit.

I didn't say everyone should get a free SH, I don't think I've ever said that. Neither did I say everyone should get a standard Hub. I have however said many times that everyone needs to get onto docsis3.. the SH which I stand by. 30£ for a SH with upcoming free doubling is a bargain wouldn't you agree?

and on we go....

v0id's quote was..

Quote:

However, some users with old modems and other similar hardware will receive new up-to-date equipment free of charge
some old modems > thats a fact, there are land fill destined modems on the network or recycle/proper disposal for the tree huggers.

unless you've miss quoted or piggy backed my post I don't understand why you've posted what you have.

Quote:

Originally Posted by Masque (Post 35359434)
Actually that was not for you as you never mentioned clowns did you.;)

again.. I suggest you quote the correct posts.

a01020304 11-01-2012 15:14

Re: Virgin Media to Double Broadband Speed
 
1 Attachment(s)
I have just went into my virgin account, clicked on change package and clicked on the 30mb option.
i have been quoted weird prices, £105 costs.
as attached

thenry 11-01-2012 15:16

Re: Virgin Media to Double Broadband Speed
 
its an error, call 150 from your home phone

tomtank62 11-01-2012 15:20

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by BenMcr (Post 35359244)
Depending on the tier, you may not need new kit e.g most of those going from 10Mbit to 20Mbit wont need a new modem

Ben,
Could you be more specific please. I have the blue NTL 250 modem, is that ok for 20Mbit?

BenMcr 11-01-2012 15:23

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by tomtank62 (Post 35359456)
Ben,
Could you be more specific please. I have the blue NTL 250 modem, is that ok for 20Mbit?

Yes it will be

But anyway, Virgin will let customers know if they need an equipment upgrade to get the speed increase

hansi 11-01-2012 15:28

Re: Speed doubling?
 
Quote:

Originally Posted by BenMcr (Post 35342085)
Only those that get the e-mail get an increase

Apparently not.



http://www.bbc.co.uk/news/technology-16491614

ynwa 11-01-2012 15:34

Re: Speed doubling?
 
Quote:

Originally Posted by hansi (Post 35359467)

So virgin have confirmed 50mb goes to 100mb. 100mb only goes to 120mb?

Cant see the sense in that if its true.

BenMcr 11-01-2012 15:37

Re: Speed doubling?
 
Quote:

Originally Posted by hansi (Post 35359467)

At the time I wrote the post that was correct. The full retier only got announced this morning (and has been discussed a lot on here already today)

---------- Post added at 16:37 ---------- Previous post was at 16:36 ----------

Quote:

Originally Posted by ynwa (Post 35359474)
So virgin have confirmed 50mb goes to 100mb. 100mb only goes to 120mb?

Cant see the sense in that if its true.

100Mbit customers go to 120Mbit and will also be getting a price reduction

ynwa 11-01-2012 15:38

Re: Speed doubling?
 
Quote:

Originally Posted by BenMcr (Post 35359477)


100Mbit customers go to 120Mbit and will also be getting a price reduction

Thanks Ben

BenMcr 11-01-2012 15:40

Re: Virgin Media to Double Broadband Speed
 
Just to clarify thats existing 100Mbit customers that'll be getting a price reduction, not the 50Mbit customers increased to 100Mbit

a01020304 11-01-2012 15:42

Re: Virgin Media to Double Broadband Speed
 
BenMcr - as a 10mb L customer can I still get a 20mb upgrade instead of getting 30mb and having to pay the £30 activation fee for a superhub

BenMcr 11-01-2012 15:44

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by a01020304 (Post 35359488)
BenMcr - as a 10mb L customer can I still get a 20mb upgrade instead of getting 30mb and having to pay the £30 activation fee for a superhub

As far as I'm aware yes, although I would expect you would be pushed towards the latter

Kushan 11-01-2012 15:44

Re: Virgin Media to Double Broadband Speed
 
Will they still be paying more than the 50meg customers, though or will they be paying the same (possibly as a thank you for being an early adopter?)?

I only ask because there was talk of the 100meg dropping to the same price as the 50meg when the 50meg went to 100meg, but if 100 is going to 120 and getting a price decrease as well, then I'm just wondering what the costs will be. 100 to 120 isn't a big leap really.

Kymmy 11-01-2012 15:44

Re: Virgin Media to Double Broadband Speed
 
And here's me just signed up for 50Mb (though not installing until March)

Is it just download or are we getting any upload speed change as well (I already live in a increased upload area)

Peter_ 11-01-2012 15:44

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by a01020304 (Post 35359488)
BenMcr - as a 10mb L customer can I still get a 20mb upgrade instead of getting 30mb and having to pay the £30 activation fee for a superhub

You will just be upgraded to 20mb with your existing modem.

BenMcr 11-01-2012 15:46

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Kymmy (Post 35359494)
And here's me just signed up for 50Mb (though not installing until March)

Is it just download or are we getting any upload speed change as well (I already live in a increased upload area)

The uploads will also be increased to keep the same 10:1 ratio - although I believe depending on the network work required the two may not change at the same time

http://community.virginmedia.com/t5/...m-p/958425#M63

Quote:

Will my upload speed increase, as well?

Yes! It’s not just your downloads that’ll become much faster. Your upload speeds will be automatically increased as we upgrade our network, so you get the best of both worlds.

Depending on the progress of the network upgrade there maybe a delay after your download speed is increased before your upload speed boost occurs

a01020304 11-01-2012 15:56

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by BenMcr (Post 35359492)
As far as I'm aware yes, although I would expect you would be pushed towards the latter

i just phoned them and they insit there is no 20mb only 30mb depsite me saying dont want 30mb. they wont budge form their answer.
got through to CS at wythenshawe

ynwa 11-01-2012 15:59

Re: Virgin Media to Double Broadband Speed
 
Quote:

Broadband Size : 100 (up to 100Mb)

Up to 120Mb – Note these increases will start from summer 2012
Does this mean other srvices will be doubled first, and the top service will be done after the others?

Or is this comment for all upgrades?

thenry 11-01-2012 15:59

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by a01020304 (Post 35359501)
i just phoned them and they insit there is no 20mb only 30mb depsite me saying dont want 30mb. they wont budge form their answer.
got through to CS at wythenshawe

they wont do it. Masque posted that its taken off the system or something along the lines. get the SH, save yourself the hassle.

Peter_ 11-01-2012 16:00

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by a01020304 (Post 35359501)
i just phoned them and they insit there is no 20mb only 30mb depsite me saying dont want 30mb. they wont budge form their answer.
got through to CS at wythenshawe

At present the is no longer a 20Mb tier and the only option is to upgrade to 30Mb, the new 20Mb tier will not come into effect until your area has been upgraded which will be sometime over the next 18 months.

tomtank62 11-01-2012 16:05

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by BenMcr (Post 35359460)
Yes it will be

But anyway, Virgin will let customers know if they need an equipment upgrade to get the speed increase

Thanks

Chrysalis 11-01-2012 16:39

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by virginruinedntl (Post 35359380)
A LOT of their customers won't even realise their speed has been upgraded and many won't be bothered to phone up to change. Also bt infinity is taking off so virgin need to counter that threat as you can get their 40mb which is around 37mb on average for £18 with 40gb cap, £25 without cap. that will be 80mb later this year. Virgin charge £18.50 for 30mb.

Virgin HAD to significantly increase their speeds otherwise users would switch to BT as 80mb with no cap and no speed drop to 5mb after a few gig for £25 is truly amazing.

Once netflix and lovefilm streaming really take off i'll bet we'll see alot of virgin customers complaining about the speed drop to 5mb. netflix does 720p and has one with a rather high bitrate, they recommend you have a 4mb connection, so if you share your internet you may experience problems with netflix hd and i'm sure lovefilm will add hd support this year.

I'll be dropping from XL 20Mb to L 20mb once i've been upgraded to 60mb to reduce my bills but i'll still be throttled to 5mb after watching netflix hd i'm sure which really sucks. Virgin need to increase the limit on the new 20mb package to stop that from happening imo. The other packages have a decent limit until the speed drop is triggered.

Wonder if virgin will be adding 802.11ac to their modem/routers later this year, it would help alot for wireless users trying to get maximum speed.

2/3 of VM areas have no infinity.

Most people dont constantly switch to whatever is the cheapest at any given moment either, there is a degree of loyalty and there is the slight legal requirement of a min contract term.

Finally we have people who will stick with VM for tv as well.

I have always had the view the customers that constantly switch are ones not worth having.

Horace 11-01-2012 16:44

Re: Virgin Media to Double Broadband Speed
 
^ I think infinity is referring to BT's rollout schedule rather than speed.

seekdestroy 11-01-2012 16:54

Re: Virgin Media to Double Broadband Speed
 
Atm, we are on XL 20mb with no superhub, I was never offered a superhub and upgrade to 30mb. Either way, I think I'll hang on and wait for the 60mb upgrade. I hope the superhub is free like they say!

virginruinedntl 11-01-2012 17:11

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by seekdestroy (Post 35359545)
Atm, we are on XL 20mb with no superhub, I was never offered a superhub and upgrade to 30mb. Either way, I think I'll hang on and wait for the 60mb upgrade. I hope the superhub is free like they say!

same position as you, but once i've got my new modem/router i'll drop down to L 20mb tier to save £.

Hope virgin release their upgrade schedule for the double speed, they released their 100mb updated upgrade schedule on 7th jan, everywhere will have 100mb by end of May.

What happens about money? will all the prices drop in 1 week or after 19 months once everyone has upgraded or will they change area by area after the upgrade is done in their area?

Wonder if there will be any change in the XL price for standalone broadband or as a package?

BlurredPixels 11-01-2012 17:19

Re: Virgin Media to Double Broadband Speed
 
I'm on the XL 20mb service; will I get a new modem ?

Kymmy 11-01-2012 17:51

Re: Virgin Media to Double Broadband Speed
 
If you have an old ambit or previous versions then yes you need a superhub when they upgrade to 60mb

DocDutch 11-01-2012 17:57

Re: Virgin Media to Double Broadband Speed
 
What about the 255 would that support the 60 or still have to upgrade to the sh

Sirius 11-01-2012 18:00

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by DocDutch (Post 35359595)
What about the 255 would that support the 60 or still have to upgrade to the sh

That will need to be upgraded to the shub

BlurredPixels 11-01-2012 18:07

Re: Virgin Media to Double Broadband Speed
 
Will the Superhubs be provided for free ?

General Maximus 11-01-2012 18:10

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by DocDutch (Post 35359595)
What about the 255 would that support the 60 or still have to upgrade to the sh

i think the 255 only goes up to something like 25mbit

Neo-Tech 11-01-2012 18:13

Re: Virgin Media to Double Broadband Speed
 
Any timetable for these upgrades?

(might have already been answered, don't have time to read 4 pages!)

Peter_ 11-01-2012 18:17

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Neo-Tech (Post 35359610)
Any timetable for these upgrades?

(might have already been answered, don't have time to read 4 pages!)

Over the next 18 months.

---------- Post added at 19:17 ---------- Previous post was at 19:16 ----------

Quote:

Originally Posted by DocDutch (Post 35359595)
What about the 255 would that support the 60 or still have to upgrade to the sh

Up to 20Mb anything higher and you would need to upgrade to a Superhub.

Kushan 11-01-2012 18:17

Re: Virgin Media to Double Broadband Speed
 
It's pretty easy to tell if you'll need a new Modem or not.

The ONLY modems capable of 30Mbit and higher are the Superhub and the Ambit 300 (This one: http://www.techfresh.net/wp-content/...rgin-modem.jpg). That's it.

Any other modems can only do up to 20 at best. Some REALLY old modems can't even do that, but it's very unlikely you'll even have any of those (You're talking NTL 120's and the like).

SO as a rule of thumb:

10Meg users won't need a new modem
20Meg users that don't have a Superhub WILL need a new Modem
30Meg and higher users won't need a new modem (It's impossible to be on 30meg and on an old modem - believe me, I've seen Engineers try it!).


The jury's still out on what happens with the Ambit 300 users on 50meg, but don't be surprised if they need a superhub as well.

IMPORTANT THING TO REMEMBER: MOST of the issues with the superhub are regarding its capabilities as a router. As a modem, it's absolutely fine - and if you have a standalone router (Such as a netgear or a D-link) you OWN it and can continue to use it with a Superhub, just remember that unless it's wireless-N, you won't get much benefit out of your new speeds.

Peter_ 11-01-2012 18:18

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by BlurredPixels (Post 35359566)
I'm on the XL 20mb service; will I get a new modem ?

Anyone going to 40Mb will receive a Superhub, anyone on 2Mb or 10Mb can use their existing kit as they will not be upgraded past 20Mb

Kushan 11-01-2012 18:21

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Masque (Post 35359616)
Anyone going to 40Mb will receive a Superhub, anyone on 2Mb or 10Mb can use their existing kit as they will not be upgraded past 20Mb

40Mb?

Peter_ 11-01-2012 18:35

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Kushan (Post 35359619)
40Mb?

I take you are not reading the upgrades list correctly and it is quite clear.

Broadband Package
New speed after your speed boost
Broadband Size : S (up to 2Mb) Up to 5Mb

Broadband Size : M (up to 10Mb) Up to 20Mb

Broadband Size : L (up to 10Mb) Up to 20Mb

Broadband Size : XL (up to 20Mb or 30Mb) Up to 60Mb

Broadband Size : XXL (up to 50Mb) Up to 100Mb

Broadband Size : 100 (up to 100Mb) Up to 120Mb – Note these increases will start from summer 2012

gba93 11-01-2012 18:38

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Masque (Post 35359635)
I take you are not reading the upgrades list correctly and it is quite clear.

Broadband Package

New speed after your speed boost

Broadband Size : S (up to 2Mb) Up to 5Mb

Broadband Size : M (up to 10Mb) Up to 20Mb

Broadband Size : L (up to 10Mb) Up to 20Mb

Broadband Size : XL (up to 20Mb or 30Mb) Up to 60Mb

Broadband Size : XXL (up to 50Mb) Up to 100Mb

Broadband Size : 100 (up to 100Mb) Up to 120Mb – Note these increases will start from summer 2012

and where does it say 40mb?

Sirius 11-01-2012 18:38

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Masque (Post 35359635)
I take you are not reading the upgrades list correctly and it is quite clear.

Broadband Package
New speed after your speed boost
Broadband Size : S (up to 2Mb) Up to 5Mb

Broadband Size : M (up to 10Mb) Up to 20Mb

Broadband Size : L (up to 10Mb) Up to 20Mb

Broadband Size : XL (up to 20Mb or 30Mb) Up to 60Mb

Broadband Size : XXL (up to 50Mb) Up to 100Mb

Broadband Size : 100 (up to 100Mb) Up to 120Mb – Note these increases will start from summer 2012


You have lost me as well i cannot see 40 Mb:)

Peter_ 11-01-2012 18:42

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Sirius (Post 35359638)
You have lost me as well i cannot see 40 Mb:)

As this is from the Community forum and was posted by Mark Wilkins the Forum Manager then I believe him, not aimed at the poster whose post I am answering by the way just a good post to use as a soundboard.

Second post Down http://community.virginmedia.com/t5/...eds/m-p/958421

BenMcr 11-01-2012 18:42

Re: Virgin Media to Double Broadband Speed
 
Some further questions answered here by Virgin Media here http://community.virginmedia.com/t5/...959777#M110003

Sirius 11-01-2012 18:45

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Masque (Post 35359640)
As this is from the Community forum and was posted by Mark Wilkins the Forum Manager then I believe him, not aimed at the poster whose post I am answering by the way just a good post to use as a soundboard.

Second post Down http://community.virginmedia.com/t5/...eds/m-p/958421

Nope still cannot see a 40

Peter_ 11-01-2012 18:46

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by BenMcr (Post 35359643)
Some further questions answered here by Virgin Media here http://community.virginmedia.com/t5/...959777#M110003

The interesting bit is here as well.

Quote:

I current use a VMNG300 will I need to switch to using a Super Hub?
We've tested the VMNG300 and it can only support a speed of approximately 92Mb on our network so if you want to get your full speed upgrade you'll need a Super Hub which we'll send to you free of charge. We know that some of you might be concerned about the Super Hub's performance but the last firmware upgrade at the end of 2011 made some significant improvements in performance and reliability alongside introducing modem mode. We're also expecting even further improvements with the next firmware which should be released in the first half of 2012.


---------- Post added at 19:46 ---------- Previous post was at 19:45 ----------

Quote:

Originally Posted by Sirius (Post 35359646)
nope no 40

I think that one was wishful thinking on some peoples part, don't you.;)

BenMcr 11-01-2012 18:47

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Masque (Post 35359647)
I think that one was wishful thinking on some peoples part, don't you.;)

It was you that said it though?

Quote:

Originally Posted by Masque (Post 35359616)
Anyone going to 40Mb will receive a Superhub, anyone on 2Mb or 10Mb can use their existing kit as they will not be upgraded past 20Mb

:confused:

Sirius 11-01-2012 18:50

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by BenMcr (Post 35359649)
It was you that said it though?



:confused:

Thats why i am confused

---------- Post added at 19:50 ---------- Previous post was at 19:49 ----------

Quote:

Originally Posted by Masque (Post 35359647)
The interesting bit is here as well.
Quote:

I current use a VMNG300 will I need to switch to using a Super Hub?
We've tested the VMNG300 and it can only support a speed of approximately 92Mb on our network so if you want to get your full speed upgrade you'll need a Super Hub which we'll send to you free of charge. We know that some of you might be concerned about the Super Hub's performance but the last firmware upgrade at the end of 2011 made some significant improvements in performance and reliability alongside introducing modem mode. We're also expecting even further improvements with the next firmware which should be released in the first half of 2012.

Thats going to upset those that hate the shub :)

gba93 11-01-2012 18:53

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Kymmy (Post 35359588)
If you have an old ambit or previous versions then yes you need a superhub when they upgrade to 60mb

Will that still require an engineer to install?

doc2009 11-01-2012 18:54

Re: Virgin Media to Double Broadband Speed
 
I have the netgear WNR2000, will this be able to handle to 100MB double up

Peter_ 11-01-2012 18:56

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by BenMcr (Post 35359649)
It was you that said it though?



:confused:

Yes I did and posted incorrectly my bad,:dunce: but now we have it from the community forum which is going to correct.

General Maximus 11-01-2012 18:56

Re: Virgin Media to Double Broadband Speed
 
that is the biggest load of poo i have ever heard. In order to get that result do you think they tested it as rigourously as they did the shub before it was released?

I think it is something they made up because they want everyone on the shub. If they honestly believe the vmng300 cant do more than 92mbits (less than half it's rated throughout) then I would be asking some serious questions.

I think that has now got to be my new favourite pile of poo quote from VM, it even beats the "unbeatable wireless performance" one.

Sirius 11-01-2012 19:01

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by General Maximus (Post 35359666)
that is the biggest load of poo i have ever heard. In order to get that result do you think they tested it as rigourously as they did the shub before it was released?

I think it is something they made up because they want everyone on the shub. If they honestly believe the vmng300 cant do more than 92mbits (less than half it's rated throughout) then I would be asking some serious questions.

I think that has now got to be my new favourite pile of poo quote from VM, it even beats the "unbeatable wireless performance" one.

I said that would upset :)

---------- Post added at 20:01 ---------- Previous post was at 19:59 ----------

Quote:

Originally Posted by Masque (Post 35359665)
Yes I did and posted incorrectly my bad,:dunce: but now we have it from the community forum which is going to correct.

Bet this forum as seen a spike in usage tonight :)

BenMcr 11-01-2012 19:03

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by gba93 (Post 35359660)
Will that still require an engineer to install?

From how I read it, most people won't. I would expect that you'll only need an engineer install if it's identified that your signal levels are wrong etc.

Even if you do I wouldn't expect it to be a chargeable visit

Peter_ 11-01-2012 19:07

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by General Maximus (Post 35359666)
that is the biggest load of poo i have ever heard. In order to get that result do you think they tested it as rigourously as they did the shub before it was released?

I think it is something they made up because they want everyone on the shub. If they honestly believe the vmng300 cant do more than 92mbits (less than half it's rated throughout) then I would be asking some serious questions.

I expect it will have something to do with the VMNG300 inability to use more than 4 downstreams and I expect in 18 months time that will have been rolled out making the VMNG300 struggle on the network.

It may have been tested at higher speeds but probably only with 4 downstreams, we are not senior management so those decisions will have been made at a high level.

---------- Post added at 20:07 ---------- Previous post was at 20:06 ----------

Quote:

Originally Posted by BenMcr (Post 35359679)
From how I read it, most people won't. I would expect that you'll only need an engineer install if it's identified that your signal levels are wrong etc.

Even if you do I wouldn't expect it to be a chargeable visit

As with the 30Mb rollout the majority just got sent the Superhub.

gba93 11-01-2012 19:09

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by BenMcr (Post 35359679)
From how I read it, most people won't. I would expect that you'll only need an engineer install if it's identified that your signal levels are wrong etc.

Even if you do I wouldn't expect it to be a chargeable visit

Many thanks

Horizon 11-01-2012 19:45

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by thenry (Post 35359408)
20Mb should be ousted, likewise everything below. you've been quoted 30£ for a SH able to get you more speed/future proof ?

I am sure a consolidation of tiers will happen and 20mb will be the base tier.

Quote:

Originally Posted by BenMcr (Post 35359477)
At the time I wrote the post that was correct. The full retier only got announced this morning (and has been discussed a lot on here already today)

---------- Post added at 16:37 ---------- Previous post was at 16:36 ----------


100Mbit customers go to 120Mbit and will also be getting a price reduction

Or, offered a deal to go higher still...;)

Quote:

Originally Posted by BenMcr (Post 35359483)
Just to clarify thats existing 100Mbit customers that'll be getting a price reduction, not the 50Mbit customers increased to 100Mbit

In effect merging the two tiers together.

Quote:

Originally Posted by Kushan (Post 35359493)
Will they still be paying more than the 50meg customers, though or will they be paying the same (possibly as a thank you for being an early adopter?)?

I only ask because there was talk of the 100meg dropping to the same price as the 50meg when the 50meg went to 100meg, but if 100 is going to 120 and getting a price decrease as well, then I'm just wondering what the costs will be. 100 to 120 isn't a big leap really.

100 is the platinum tier. VM are just nudging it to 120mb to stop a few complaints to the call centres from the highest paying customers wondering why their speed isn't being doubled too. Of course there will eventually be a higher speed and when 200mb and higher is released, those wealthy young rednecks on 120mb will want to upgrade to the fastest and pay the premium price for it. Lucky gits. I remember when I used to have money to burn!

davidthornton 11-01-2012 19:52

Re: Virgin Media to Double Broadband Speed
 
Given no roll out dates for the speed doubling have generally been announced I suppose those who are already paying for the top 100Mbit tier could potentially find themselves paying more than those who were just paying for 50Mbit but were then doubled to 100Mbit at no extra cost. That is unless, on the date that the first 50Mbit user is doubled to 100Mbit, all existing 100Mbit tier subscribers have the price they pay reduced to the same as those on the "50Mbit doubled to 100Mbit tariff" until they are upgraded to 120Mbit (which could be optional because some might want to remain on 100Mbit). BenMcr mentioned some price reductions might occur for eventual 120Mbit users, however I wouldn't think it fair if existing 100Mbit users were paying a premium for 100Mbit while those that were doubled to it, from 50Mbit, were paying less.

I suppose, at some point, being a VMNG300 user with 100Mbit, I shall need to ask for a Superhub. Will they accept posting it or will I need an engineer to visit?

BenMcr 11-01-2012 19:53

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Horizon (Post 35359728)
Of course there will eventually be a higher speed and when 200mb and higher is released

Just to point out no plans for 200Mbit yet

http://community.virginmedia.com/t5/...959777#M110003

Quote:

I'd heard that there was going to be 200Mb by the Olympics is that still happening?

We’re boosting the speeds our customers already get rather than introduce a new tier. While we’ve successfully tested some of the world’s fastest broadband on our network we’re focusing on giving our existing customers even more value. 120Mb will be the fastest widely available broadband in the UK

davidthornton 11-01-2012 20:01

Re: Virgin Media to Double Broadband Speed
 
Even when 120Mbit is available, Virgin might like to think about improving on the 10:1 download:upload ratio by offering more than 12Mbit upload. FTTC will be offering up to 20Mbit upload this year and I'd expect to be able to achieve the majority of that. :)

Horizon 11-01-2012 20:10

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by a01020304 (Post 35359488)
BenMcr - as a 10mb L customer can I still get a 20mb upgrade instead of getting 30mb and having to pay the £30 activation fee for a superhub

Quote:

Originally Posted by BenMcr (Post 35359492)
As far as I'm aware yes, although I would expect you would be pushed towards the latter

I don't see why.

If he stays on 10mb, he automatically gets upgraded to 20mb without any pushing from vm or anyone else. If he wishes to upgrade tiers, and VM have stated today that the Superhub will be given out for free (glad I never paid the "activation" fee when I upgraded from 20 to 30mb..;):D) then his service will eventually go to 60mb. The choice is his and no pushing involved whatsoever.

---------- Post added at 21:10 ---------- Previous post was at 21:08 ----------

Quote:

Originally Posted by BenMcr (Post 35359738)
Just to point out no plans for 200Mbit yet

http://community.virginmedia.com/t5/...959777#M110003

I know, just read that myself a minute ago! Do we believe him?;)

BenMcr 11-01-2012 20:14

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Horizon (Post 35359761)
If he stays on 10mb, he automatically gets upgraded to 20mb without any pushing from vm or anyone else. If he wishes to upgrade tiers, and VM have stated today that the Superhub will be given out for free (glad I never paid the "activation" fee when I upgraded from 20 to 30mb..;):D) then his service will eventually go to 60mb. The choice is his and no pushing involved whatsoever.

SuperHub is only free as part of the uplift programme i.e. when Virgin contact you and say you need it as part of the tier increase.

There is still the £30 activation fee if you upgrade your tier to one that requires the SuperHub.

Horizon 11-01-2012 20:40

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by BenMcr (Post 35359765)
SuperHub is only free as part of the uplift programme i.e. when Virgin contact you and say you need it as part of the tier increase.

There is still the £30 activation fee if you upgrade your tier to one that requires the SuperHub.

Oh yes, you're right. The "activation" fee is still activated....Prepare for the avalanche of complaints when those that paid the fee realise that if they had waited a bit they could've avoided the charge.

---------- Post added at 21:40 ---------- Previous post was at 21:28 ----------

Quote:

Originally Posted by davidthornton (Post 35359735)
Given no roll out dates for the speed doubling have generally been announced I suppose those who are already paying for the top 100Mbit tier could potentially find themselves paying more than those who were just paying for 50Mbit but were then doubled to 100Mbit at no extra cost. That is unless, on the date that the first 50Mbit user is doubled to 100Mbit, all existing 100Mbit tier subscribers have the price they pay reduced to the same as those on the "50Mbit doubled to 100Mbit tariff" until they are upgraded to 120Mbit (which could be optional because some might want to remain on 100Mbit). BenMcr mentioned some price reductions might occur for eventual 120Mbit users, however I wouldn't think it fair if existing 100Mbit users were paying a premium for 100Mbit while those that were doubled to it, from 50Mbit, were paying less.

I suppose, at some point, being a VMNG300 user with 100Mbit, I shall need to ask for a Superhub. Will they accept posting it or will I need an engineer to visit?

They will post it.

And as for the first part of your post, as I've said VM are clearly merging the 50mb/100mb tiers together. Or more accurately the platinum 100 tier is being put on ice. As I said, those who have the dosh for 100mb will not want to remain on 120mb and accept a price reduction because they will be the same as the people on the 50mb tier who will be getting a upgrade to 100mb. The minute 200mb+ is out, they'll upgrade to it.

Matth 11-01-2012 20:50

Re: Virgin Media to Double Broadband Speed
 
On the "new equipment" side, are there any modems still in service that are not 20Mb capable (mine's a 256, so I'm good).

Kushan 11-01-2012 20:54

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Matth (Post 35359801)
On the "new equipment" side, are there any modems still in service that are not 20Mb capable (mine's a 256, so I'm good).

Surprisingly, there are still modems in service that aren't even 10meg compatible. Some people are still connected via USB, so they get no more than 1.2Meg on a good day.

qasdfdsaq 11-01-2012 22:25

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Sirius (Post 35359653)
Thats going to upset those that hate the shub :)

It's also false, as the VMNG300 has been tested for up to 200mb "on their network". 92mb sounds like whoever did the testing forgot to switch to gigabit.

---------- Post added at 23:17 ---------- Previous post was at 23:15 ----------

Quote:

Originally Posted by General Maximus (Post 35359666)
that is the biggest load of poo i have ever heard. In order to get that result do you think they tested it as rigourously as they did the shub before it was released?

I tend to find most things written by Mark Wilkin are completely misinformed or just plain incorrect.

---------- Post added at 23:20 ---------- Previous post was at 23:17 ----------

Quote:

Originally Posted by Masque (Post 35359686)
I expect it will have something to do with the VMNG300 inability to use more than 4 downstreams and I expect in 18 months time that will have been rolled out making the VMNG300 struggle on the network.

4 downstreams is enough for 200mb and it has been tested to that level. All else equal increasing the number of downstreams beyond 4 will make the VMNG300 perform better on the network, not worse.

Quote:

It may have been tested at higher speeds but probably only with 4 downstreams, we are not senior management so those decisions will have been made at a high level.
The fact that it has been tested to higher has shown that it works on higher. One does not simply decide what they want the results of a test to be. If that were the case there's no point testing to begin with.

---------- Post added at 23:22 ---------- Previous post was at 23:20 ----------

Quote:

Originally Posted by Horizon (Post 35359728)
Of course there will eventually be a higher speed and when 200mb and higher is released, those wealthy young rednecks on 120mb will want to upgrade to the fastest and pay the premium price for it. Lucky gits. I remember when I used to have money to burn!

When 200mb gets released I bet 120mb customers will get upgraded while everyone remains as is, i.e. 60, 100, 200 being the sequence. I have the feeling 120 is just a stopgap between 100 and 200 while the network isn't quite up to running 200 yet.

---------- Post added at 23:24 ---------- Previous post was at 23:22 ----------

Quote:

Originally Posted by BenMcr (Post 35359738)
Just to point out no plans for 200Mbit yet

There are no formally announced rollout plans, but one would be foolish to suggest VM do not have any plans for 200mbit whatsoever. The fact that it has been trialled indicates planning.

---------- Post added at 23:25 ---------- Previous post was at 23:24 ----------

Quote:

Originally Posted by Kushan (Post 35359806)
Surprisingly, there are still modems in service that aren't even 10meg compatible. Some people are still connected via USB, so they get no more than 1.2Meg on a good day.

USB 2 is "up to" 480meg. USB 1.1 is "up to" 11 meg.

Skie 11-01-2012 22:27

Re: Virgin Media to Double Broadband Speed
 
The "tested to 92meg" line seems like an indication they wont be forcing upgrades, they just want to scare people into upgrading. But wouldnt a 4 downstream modem running 100mb actually end up stealing bandwidth from an 8 downstream modem when the network gets busy?

And does anyone on 100meg with a VMNG300 and the new "fluff" config fancy running some speedtests?

Chad 11-01-2012 22:40

Re: Virgin Media to Double Broadband Speed
 
Overall I think it's great news from Virgin. Can't wait for my upgrade.

davidthornton 11-01-2012 23:02

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Horizon (Post 35359780)
...as I've said VM are clearly merging the 50mb/100mb tiers together. Or more accurately the platinum 100 tier is being put on ice. As I said, those who have the dosh for 100mb will not want to remain on 120mb and accept a price reduction because they will be the same as the people on the 50mb tier who will be getting a upgrade to 100mb. The minute 200mb+ is out, they'll upgrade to it.

It's still slightly confusing because Virgin Media probably want to offer 120Mbit ASAP so they can still lay claim to being the fastest consumer broadband service provider in the UK (10Mbit faster than OpenReach's 110Mbit FTTP). So the platinum tier (currently 100Mbit, but soon to be 120Mbit) cannot really be iced unless everyone on 50Mbit, 100Mbit or 120Mbit pays exactly the same and is put on the fastest possible speed for their UBR. If this doesn't occur we'll see people either paying less or the same but getting substantially different speeds. Who'd want to be paying for, and getting, the current 100Mbit when some former 50Mbit users are getting the same speed for less (because of being doubled) and some former 100Mbit customers are paying the same but getting 120Mbit?

I can only envisage current 100Mbit users having the price reduced to that of 50Mbit and all those who are currently on 50Mbit but can get 100Mbit now are automatically upgraded, with the rest being upgraded when 100Mbit is available from their UBR. This tariff would be the new XXL. This would be followed by the introduction of a replacement top tier tariff called 120Mbit. Anyone who wanted to upgrade to 120Mbit would pay extra when the product was made available from their UBR.

qasdfdsaq 11-01-2012 23:12

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Skie (Post 35359865)
The "tested to 92meg" line seems like an indication they wont be forcing upgrades, they just want to scare people into upgrading. But wouldnt a 4 downstream modem running 100mb actually end up stealing bandwidth from an 8 downstream modem when the network gets busy?

And does anyone on 100meg with a VMNG300 and the new "fluff" config fancy running some speedtests?

It wouldn't really "steal" anything, just slightly unbalance. A superhub on 100mb would cause, say, 25% load across 8 channels. A VMNG300 only capable of using channels 1-4 would cause 50% load across those but leave 5-8 at 0%. Used capacity would be the same, remaining capacity would be the same, and Superhubs on all channels would just have to bias towards 5-8 and trancieve proportionally more traffic on those channels and overall balance would be brought back into line. Even when busy, the total packet load would just get spread amongst the varying channels in a different pattern. In theory.

I do remember Igni mentioning a while back this doesn't actually work as well as it should in the real world though.

Chrysalis 12-01-2012 01:26

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Masque (Post 35359686)
I expect it will have something to do with the VMNG300 inability to use more than 4 downstreams and I expect in 18 months time that will have been rolled out making the VMNG300 struggle on the network.

It may have been tested at higher speeds but probably only with 4 downstreams, we are not senior management so those decisions will have been made at a high level

If its to do with 4 downstreams then why are VM rolling out 100mbit with only 4 downstreams?

Peter_ 12-01-2012 04:36

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Chrysalis (Post 35359909)
If its to do with 4 downstreams then why are VM rolling out 100mbit with only 4 downstreams?

You did read th bit that says the VMNG300 is not capable of 100Mb on the platform, and that is from Virgin Media not me and if they have changed the hardware to use 8 downstreams rather than 4 that has to be significant.

Kushan 12-01-2012 07:39

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by qasdfdsaq (Post 35359852)
USB 2 is "up to" 480meg. USB 1.1 is "up to" 11 meg.

Yeah and the modems that have USB connections only do USB1.1 (With the EPC2100 possibly being an exception, but I can't remember).

As for the speeds of USB1.1, it has two profiles, "low-speed" and "high-speed". High speed is indeed "up to" 12Mbit, but low speed is 1.5Mbit which is what these modems tend to run at. At the time, BBI speeds weren't anywhere near that level so it was fine. Believe me, I've seen plenty of speedtest results from people connected via USB.

Peter_ 12-01-2012 07:43

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Kushan (Post 35359957)
Yeah and the modems that have USB connections only do USB1.1 (With the EPC2100 possibly being an exception, but I can't remember).

As for the speeds of USB1.1, it has two profiles, "low-speed" and "high-speed". High speed is indeed "up to" 12Mbit, but low speed is 1.5Mbit which is what these modems tend to run at. At the time, BBI speeds weren't anywhere near that level so it was fine. Believe me, I've seen plenty of speedtest results from people connected via USB.

USB has not been supported for around 4 years and the EPC2100 was the last modem supplied with USB anyway.

I know many high end routers have USB fitted but that is on unsupported equipment.

Chrysalis 12-01-2012 07:54

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Masque (Post 35359918)
You did read th bit that says the VMNG300 is not capable of 100Mb on the platform, and that is from Virgin Media not me and if they have changed the hardware to use 8 downstreams rather than 4 that has to be significant.

I didnt say isnt significant, but I dont think thats the reason for the 92mbit specification, because if it was VM would then be in trouble for rolling out the service on 4 downstreams.

Kushan 12-01-2012 08:01

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Masque (Post 35359958)
USB has not been supported for around 4 years and the EPC2100 was the last modem supplied with USB anyway.

I know many high end routers have USB fitted but that is on unsupported equipment.

Yes I know this, I was responding to someone's question about there being equipment that doesn't support 20meg.

Quote:

On the "new equipment" side, are there any modems still in service that are not 20Mb capable (mine's a 256, so I'm good).
It was mostly anecdotal, as you said it's not supported but people do still use it - mostly people that have PC's so old, they don't even have ethernet ports, or people that (for some reason) have both ethernet and USB connected up (and wonder why they get slow speeds, or why their router/other PC doesn't work).

Peter_ 12-01-2012 08:08

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Kushan (Post 35359964)
Yes I know this, I was responding to someone's question about there being equipment that doesn't support 20meg.



I know so I was adding some more information for you.;)

Mr K 12-01-2012 08:45

Re: Virgin Media to Double Broadband Speed
 
Assume my NTL250 will handle 20MB ok, and I won't need a Superhub ?

BenMcr 12-01-2012 08:55

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Mr K (Post 35359998)
Assume my NTL250 will handle 20MB ok, and I won't need a Superhub ?

From the ex-ntl side the 200 (I think), 250, 255 and 256 are all fine for 20Mbit.


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