Re: R30 - Superhub R29 is no more....
 

I have the option

Re: R30 - Superhub R29 is no more....
 

But you do not have the device.:D

Re: R30 - Superhub R29 is no more....
 

of course you do but why be smug about it? your not giving the company any more of a good rep than its already getting. its a business, theres rules in place we get it but again!! could any vm employee tell us if or why the firmware isn't being upgraded as we speak? excuse us customers for being a little frustrated after reading comments on the community forum from staff members saying their going to take a little break before upgrading the firmware further. isn't that what their suppose to be doing to build a new bridge seeing as the existing bridge hasn't fallen? if the firmwares improved and the devices work to a standard where customers are happy you wouldn't have an issue with "i want that one"

Re: R30 - Superhub R29 is no more....
 

There is a big difference between updating the firmware to resolve any identified issues, and updating the firmware to include new features.

Re: R30 - Superhub R29 is no more....
 

Whats your point? issues were flagged from day 1 and took ages to rectify. What I'm saying is whats done is done now move forward by means of improving the firmware as a whole; improve features and add features.

Re: R30 - Superhub R29 is no more....
 

Your boring me now, yawn

Re: R30 - Superhub R29 is no more....
 

Don't be so rude, jb.

Re: R30 - Superhub R29 is no more....
 

Who says they aren't moving forward? Just because they aren't immediately going to release another beta firmware doesn't mean they aren't looking at what features they can do and how best to proceed.

Re: R30 - Superhub R29 is no more....
 

brilliant response from a vm employee to a customer supporting the company and wanting them to move forward rather than be left behind.

a staff member on the community forum Ben. i don't mean another beta test for customers to take part in. all i'm saying is vm acknowledging the need to improve the firmware not just to recoupe rep but to avoid the hassle with customers wanting this this model or that. can't they just go ahead and kill 2 birds with 1 stone? my responses are purely down to my doubt that their actually doing anything at the moment. whats the harm in those in charge saying we want to monitor things for a period of time no more than needed and then getting onto improving the firmware?

"we're going to take a little break" is so out of touch with whats gone on.

Re: R30 - Superhub R29 is no more....
 

I point you to the public statement Virgin have made here http://www.theregister.co.uk/2011/09...te_modem_mode/

So that say to me that Virgin will continue to work on further updates to the SuperHub.

Re: R30 - Superhub R29 is no more....
 

Mark Wilkins said the same on the forum.. we already know that. its the fact a staff member obviously in the know on the forum has mentioned having a little break like they have just cured cancer. its pathetic especially with whats now happening with regards to different manufacturers building and supplying the superhubs all of which have been flagged in this thread to be different in some shape or form.

Re: R30 - Superhub R29 is no more....
 

Everything thats been 'flagged' in this forum about the other SuperHub is speculation. Nobody has had it installed, so no-one here can say for certain how it performs or what features it does or doesn't have

Re: R30 - Superhub R29 is no more....
 

Purely speculation: they don't want to. Why would Cisco work on firmware for some other manufacturers' equipment? :confused:

Re: R30 - Superhub R29 is no more....
 

Perhaps everyone apart from the "guy who works as a 1st line tech and another who works in a completely different business unit" already understands that. But those two keep insisting that they are fully informed? For example:

So the Virginmedia intranet is 100% up to date and accurate?

It is the official list published by Excentis who do the testing!

So Virginmedia are using uncertified equipment ..... or maybe it is just that the manufacturers used their own reference model numbers rather than VM numbers?

I assume that a good reference point is the functionality that the Huawei was independently tested for, and was certified for in July?

And why "beta firmware" for the 480? Why not get to some kind of production level?

Errr .... you pointed to WiFi certifications, and that led to the discovery of the "485" detail and that it was independently certified to have more functionality than the 480.

Masque then started asking about the 485 and stated that some people already have it.

Doesn't sound like "speculation" .....

Is it the same project team looking after the Netgear and Huawei devices?

Re: R30 - Superhub R29 is no more....
 

Before you can get to a production firmware, you have test it first do you not? As part of that testing there will be a 'beta' stage - which is the stage it will have got to when Virgin start asking for people outside of the company to test it, just as they did for R30


I'm aware of that, but until someone here actually has it installed and reports back on how it performs, people are sepeculating on it's performance and functionality

Re: R30 - Superhub R29 is no more....
 

it just goes to show this whole business plan has been a joke and the fact they, those in charge at vm haven't bothered busting a gut to amend things is literally childs play. i got bored with my new toy that i didn't bother handling with care then broke so i started playing with something else.

Re: R30 - Superhub R29 is no more....
 

I'm pretty sure writing software and firmware certainly isn't childs play

Re: R30 - Superhub R29 is no more....
 

no it isn't which is why customers are so annoyed to have been dumped with a firmware thats bugged to the extremes for so long. for a business plan to be treated how it has been and continues to be from a multi million pound company is childs play.

Re: R30 - Superhub R29 is no more....
 

I think poor old thenry is being set upon for some of the things he says in innocence and frustration.

To thenry, I'd say that VM have understood at long last the risk associated with using just one SH supplier whose pedigree has so badly let them down. Much too late - and they'll never admit it - but the Huawei addition, stated in this forum a couple of months ago BTW, is the evidence of that fact. As ever, they misunderstand the mistrust people have in the 480 SH, but in all fairness, we have to see what R30 produces.

VM have chosen their partners; there would be commercial reasons to a significant extent and I suspect (opinion) that the SH went out in it's wretched state last year because they couldn't get any more Ambits.

IMO, VM's big mistake was not first putting in a vanilla EuroDOCSIS 3 gateway and then doing the SH properly.

Another mistake (opinion) was not validating a paid for standalone modem from day 1.

VM come out of this with very little if any credit. There is no admission that they got it wrong (fact) - and boy did they get it wrong.

We all hope they've learned from this episode and in future will put the customer at VM's heart.

Re: R30 - Superhub R29 is no more....
 

Again, not childs play.

Any new feature requests will have to be drawn up, identified as to whether they are possible or not, costed to find out how much it will be to add them to the product, scoped for benefit to the customer and the business, planned for production, tested for technical reasons, tested for support reasons, beta tested, trained out to support staff etc.

It's not a simple as just writing it and rolling it out.

Re: R30 - Superhub R29 is no more....
 

Why did the ambits stop?

Re: R30 - Superhub R29 is no more....
 

That'll be because Virgin were swapping to the Gateways so the contract will have finished and the supply will have been run down

Re: R30 - Superhub R29 is no more....
 

Are you for real!!!!!!!!!!!!

Anything on the intranet with regards to this device is going to be a lot more accurate than any of the information you could ever post on here or probably have access to unless you are a employee, but I do not think you would that naive to post anything else as you would be breaching company confidentiality and the legal department would want to have words with you to say the least.

Re: R30 - Superhub R29 is no more....
 

Where's NetgearNigel and AmbitAndy?

Re: R30 - Superhub R29 is no more....
 

Again wrong I said it may well be out with a select batch of testers.:confused:

http://www.cableforum.co.uk/board/35304860-post390.html

Re: R30 - Superhub R29 is no more....
 

R30 .... the 30th BETA version ? Was there a "Production" version anywhere in the debacle before R30?

Keep in mind that when I test for Microsoft at BETA level they do not charge me!

They don't tell me "this is the mutts nuts, give me your money" !!

I think you will find that the WiFi certification is more than speculation ....

Microsoft agree with you!

That is why they encourage BETA testing FREE OF CHARGE to the testers. They don't sell the product at full charge and hope to get away with it!

And when there is an error they fix it, and the fix works......

:rolleyes:

Edit: "select few triallists" = "a few people already have it" - same thing!

Re: R30 - Superhub R29 is no more....
 

So VM were right to roll out the SuperHub plan with buggy firmwares which have only now been stabilized? thats childs play.

My frustration is all down to the fact staff members saying their going to take a break, its unbelievably pathetic. Like I said, whats done is done.. now move in the right direction but I don't see it. Yes they have new contractors in place now but are they going to provide firmwares? is it all netgear? is someone else involved? are they all together? please excuse my lack of knowledge, confirmation would be nice? if its 1 writing the firmware then having an extra contractor or two would mean the first has extremely shoddy hardware when in fact its been proven that its ok, R30 proves that unless its the wireless chip thats being upgraded?

Re: R30 - Superhub R29 is no more....
 

I agree....

presumably they also took a break from updating the intranet that Masque believes it 100% acurate .... :dozey:

Re: R30 - Superhub R29 is no more....
 

Re: R30 - Superhub R29 is no more....
 

Selective reading of a speculative answer do please re read my post.:rolleyes:

Do remember that the new Superhub when it arrives will be sent out alongside the existing Superhub and the will be no option to choose one over the other as oddly enough you only lease the equipment so you get what you get.

Re: R30 - Superhub R29 is no more....
 

According to my information, the underlying reason was VM's re-evaluation of the 8-DS-channel bonding market place. Benmcr has suppplied the rest of the answer.

Re: R30 - Superhub R29 is no more....
 

One staff member on forum has said that. So it's not 'members' nor is it an official statement.

Both the Press Office talking to The Register and Mark Wilkin have said the same thing that Virgin will continue to work to bring new features to the SuperHub where possible.

Any future updates to the Netgear SuperHub will be written by Netgear, as it's their hardware

Re: R30 - Superhub R29 is no more....
 

Thenry - don't you think we should build on "what's done is done". This fixation on VM "taking a break" is probably labouring the comment too much.

VM have a bloody nose over the SH. They don't really have the grace to fully admit it, IMO - but they've brought in a second supplier and stats will show whether or not there's an improvement, both with the 485 and the 480.

I think focus might now shift from what a normal Netgear router (or the CG3100D) would offer and what's been removed as a result of VM's firmware specification. In other words, why has VM specified a firmware (slugging some features) and then put up a thread in the VM forum asking punters what features they's like to see? Seems somewhat amateur to me.

Re: R30 - Superhub R29 is no more....
 

what about the other contractors, will they have their own firmware? again apologies for my lack of knowledge.

ok yeah I went overboard with the taking a break comment, it just annoyed me to say the least. common sense is enough to realize to recoupe rep, somewhat level things out an additional firmware will be needed and should be happening as we speak. the stabilizer, R30 is foundation which should of been there from the start as we know. to be contempt with it thinking everythings ok now we don't need to pull out any stops is disgraceful if anything. i say all this getting the vibe vm don't really care which goes against their own benefit.

Re: R30 - Superhub R29 is no more....
 

For the SuperHubs yes, each vendor will likely be responsible for the firmware for the hardware they have produced.


Again, more complicated that you are saying it is. Just because Virgin haven't immediately said they are doing another update, doesn't mean they won't nor what timescale (short or long) that may be.

Re: R30 - Superhub R29 is no more....
 

hope so. btw i'm by no mean going out my way to slate vm, the company i support. my posts are purely down to frustration that this whole things been a joke which i'm sure you'll agree with although you can't publicly state it. i truly hope vm pull something out the bag.

Re: R30 - Superhub R29 is no more....
 

Must be good wireless G, I have never seen G hit 30mbit even on lan speeds.

The best I have seen is about 25mbit, and my sisters lappy can barely do just under 20mbit.

Re: R30 - Superhub R29 is no more....
 

I did say 'fine' rather than 'perfect' but happy to be corrected on that ;)

Re: R30 - Superhub R29 is no more....
 

I think the real probable answer to the dongle is that they wanted to add value to the 50mbit product over the 30mbit by not giving a free dongle with 30mbit. I am fine with that personally but its perhaps becoming a problem because its becoming clear on forum posts that people are expecting full performance over wireless.

Re: R30 - Superhub R29 is no more....
 

Actually I already know more about it than you ever will, reinforced by the fact that just about everything you've known aboiut it so far is wrong.

Lets not forget the time I had to spend two weeks explaining to you how the router in the original Superhub worked.

---------- Post added at 21:46 ---------- Previous post was at 21:39 ----------

Of course it is. This is obviously the same intranet that doesn't know the difference between bits and bytes, and the same intranet that accused me of lying about my contract until I sent them printed evidence from a third party.

They already un-certified the wireless part of the old Superhub for their own benefit, maybe other parties are more proactive about revoking certifications for modified products? :p:

Well the original Netgear one was also independantly tested, and certified, before VM messed around with it and cocked it up.

---------- Post added at 21:47 ---------- Previous post was at 21:46 ----------

Well actually it is. In fact the reason my social skills are lacking is because I spent my childhood writing software and firmware instead of playing with other kids.

---------- Post added at 21:49 ---------- Previous post was at 21:47 ----------

♪Well now in the streets the children screamed
The lovers cried and the poets dreamed
But not a word was spoken
The church bells all were broken
And the three men I admire the most
The Father, Son and the Holy Ghost
They caught the last train for the coast
The day the Ambits died.♫

---------- Post added at 21:51 ---------- Previous post was at 21:49 ----------

You're saying you know more about something from reading it on the net than an engineer with a device on his workbench. Lol.

I could write a thesis on all the crap your "intranet" has got wrong and all the junk you've regurgitated from it, but alas I have better things to do.

---------- Post added at 21:53 ---------- Previous post was at 21:51 ----------

Yeah, but on the other hand, VM did mess with the original Superhub after certification and uncertified it by changing the feature set and settings, so it's not 100% given that the released version will actually match what they submitted for certification (we know the original one certainly didn't).

---------- Post added at 21:54 ---------- Previous post was at 21:53 ----------

That one staff member also acts like all he says is blessed and insists he knows better than all of us.

---------- Post added at 21:56 ---------- Previous post was at 21:54 ----------

Well if it's "fine" to have your connection work at half the speed it should do, that might explain why VM thought it was "fine" to release the Superhub while it was a year premature... :p:

Re: R30 - Superhub R29 is no more....
 

Well 75% really if 'G' tops out at 20Mbit and as I said, happy to be corrected on the figures.

Re: R30 - Superhub R29 is no more....
 

Yeah no worries - good of you to acknowledge, unlike some people :) Just pointing out what some people may not know about '54g' not going near 54.

Though 20mbps is usually the limit under good conditions - as you move further away or get more interference it'll drop so in practice it'll often be lower. 20-24mbps out of 'g' is only next to the router with low interference - though again 'g' is a bit more resiliant than 'n' in practice.

Haven't seen anyone really benchmark the wireless performance (as in actually pushed to the limit) on these Superhubs yet mind you. But if/when I do (soon) get my own SH I shall certainly be pushing it whatever firmware it has.

Re: R30 - Superhub R29 is no more....
 

I'm not sure if R30 corrected it or not but on R26 my Superhub keeled over and hung about 15 minutes into a LAN backup when using the 300Mbps setting. It did survive on the 150Mbps setting but was slow - just how slow I don't remember exactly but did post the numbers up on the VM community board - it was in a thread that lead to them sending me a replacement which did exactly the same. It was a completely uncontrolled test of course.

Re: R30 - Superhub R29 is no more....
 

Actually now that you remind me, I could take the wireless card out the Superhub and put it in my laptop, so I can do an controlled test of how "bad" the Superhub itself makes things turn - i.e. same wireless card in a PC vs. the same card in a Superhub to see what the Superhub firmware does to things.

Re: R30 - Superhub R29 is no more....
 

Last time I looked R29 had problems now the R30 thread is on page 30 - I know it is very rude not to read up first, but could someone summarize where we are now? Is R30 still beta? When is it likely to be released?

Re: R30 - Superhub R29 is no more....
 

I believe it has now been released, but may not have rolled out to everyone yet. You'll need to read others' opinions on it.

Re: R30 - Superhub R29 is no more....
 

It was released on 13-Sep-11.

Re: R30 - Superhub R29 is no more....
 

i have Just had 50mb to 100mb upgrade and got the virgin media super hub (NETGEAR CG3101D) and have probs with the R30 firmware will list in a min

funny thing is i had all most the same prob with my old NETGEAR WNR2000 for just over one year when i got my 50mb so just over a year complaining to NETGEAR got a fixed firmware that has worked with no problems for just over 2 years now one prob that i had was that the remote admin even when off was on and was set to port 80 and as i run a home web server this pretty much bugged that up so had to ues my old router and at 1st i got from NETGEAR i dont see nothing wrong with that emm it dont work i still got the vid i made to show them as well.
(bot)
now i have the super hub :erm: :dozey: lol remote admin on the R30 firmware wont turn on portforward and dmz dont work so had to put the (not so super hub) into Modem Mode and ues my NETGEAR WNR2000 for routering

the strange thing is though when in super hub mode i got a new ip as i was expecting but when i put it into Modem Mode i got my old ip that i had on my 50mb modem :confused::confused: lol and i only get 25Mbps to 48Mbps https://www.cableforum.co.uk/images/local/2011/09/3.png but only had the 100MB for a day so will give it till friday

Re: R30 - Superhub R29 is no more....
 

Its released, me and a few others are not getting the firmware sent tho.

However the answers from VM staff are the people who have failed to get R30 have poor power levels, its possible it seems if the power levels are out of spec for safety reasons it aborts an update.

Currently I am not using attenuators so my power levels are high, they plan to send me a tech next week.

Re: R30 - Superhub R29 is no more....
 

The other day I had the R30 pushed to my router. We lost internet access - router status was something like "not authorised" and it would not dish out a public wan IP.
I phoned support first thing in the morning when we noticed. We had to wait 12 hours for "updates to run sir" according to India. Sure enough it came back online about 8pm after a few reboots. Not sure why we lost service for a day. Anyone explain this?

Re: R30 - Superhub R29 is no more....
 

post it on the community, staff members will take a look and explain.

Re: R30 - Superhub R29 is no more....
 

Re: R30 - Superhub R29 is no more....
 

is there any news to when the new hub will be put into circulation and will all areas be given the second supply or just some?.

Re: R30 - Superhub R29 is no more....
 

VM wont release that information, it'll just cause unnecessary problems. The only way you'll know its being supplied to customers is when customers state they have this, that or the other plus you wont get a choice. Its been stated within this thread already.

What VM need to do is improve the firmware with real intent making the SuperHub function to the best of its ability.

Re: R30 - Superhub R29 is no more....
 

It will be available to all areas but you will not be given an option to swap as it is classed as the same device and will be listed as such on the warehouse shelves so you will get whatever the orderpicker takes off the shelf.

Re: R30 - Superhub R29 is no more....
 

Some will still jump up and down like a big kid shouting i want i want i want :LOL:

Re: R30 - Superhub R29 is no more....
 

I hope they do and that they get told to accept the one they already have and if one gets sent out i also hope it is the same version they already have.

I rather doubt the CEO's office will be able to help either as they will be charged extra by the warehouse to send out a specific device which would make it a pointless exercise.

Re: R30 - Superhub R29 is no more....
 

So it seems in the case of VM the customer is not always right....

If the devices are known to perform differently or offer different features then I reckon a lot of the inferior ones will be failing left right and centre. See my eBay shop for 24v PSUs folks :)

Re: R30 - Superhub R29 is no more....
 

Lol. You should maybe supply them with prepaid SAEs so your customers don't get caught with them at their house when the engineer comes!

Re: R30 - Superhub R29 is no more....
 

I have a sad feeling that they already have done that ...

Re: R30 - Superhub R29 is no more....
 

You have said this same nonsense, or similar many times. It is getting boring to hear the actual situation misrepresented!

Can we just dismiss the nonsense that the warehouse shelves are randomly filled with similar, but as confirmed by this thread not the same products, that warehouse operatives can randomly wander along and pick.

It does not work that way in any warehouse, let alone the Virginmedia BRS, and certainly not in any K&N warehouse.

The Netgear 480 and the Huawei 485 will have different SKUs / part numbers. They will arrive at different times and will be staged as discrete batches.

It may well be that Wednesday = 480s, and Friday = 485s, but the batching and storage in the warehouse will be discrete.

So if the CEO office requests a 485 as the superior device there is no picking overhead, so no additional cost.

If you don't understand warehouse logistics, and believe me you don't Masque, then don't misrepresent Virginmedia!

:cool:

---------- Post added at 23:32 ---------- Previous post was at 23:25 ----------

Surely the removed posts that were "solely argumentative/bordering on abusive" were the infractions, and any repetition of those will lead to some form of penalty?

:cool:

Re: R30 - Superhub R29 is no more....
 

You do know that you are talking rubbish and that the will be no getting one Superhub over the other the same as when we supplied both the Cisco EPC2100 and Ambit 256 alongside each other.

I have worked in Logistics unlike yourself so do not try and quote about a job you have no idea about.

Re: R30 - Superhub R29 is no more....
 

When there was a SA v+ or a Samsung v+ I couldn't choose, I got given whatever pallet was oldest

Re: R30 - Superhub R29 is no more....
 

Thank you for your grammatical feedback - valued, as always....

I should have said "will lead to the infractions system being invoked" - the removed posts weren't infractions, repeating them would have been....

I hope you find this link useful - Cable Forum's Acceptable Use Policy

Re: R30 - Superhub R29 is no more....
 

I got a samsung(V2) V+ box to replace a older V+ box and I will be getting the new VMDG485 when they come out.

All I did was ask ;)

I am on my 3rd SH with R30..this firmware mistake must be costing VM a bomb.

EDIT=I forgot to say that I got a self install kit(with all the extras) when I got my first SH..because I asked for it ;)

Re: R30 - Superhub R29 is no more....
 

Do not hold your breath then.

---------- Post added at 13:28 ---------- Previous post was at 13:23 ----------

Maybe you should tell them that as oddly no equipment is ordered in that way we just have a standard code fits all as it prevents the need to update the software to encompass new additions.:rolleyes:

So the sticker will say Superhub and be attached to all boxes regardless of make as that is the way the system works.:rolleyes:

Re: R30 - Superhub R29 is no more....
 

I expect that the order code will be the same, but the equipment code will be different as it was for the two V+ models

Re: R30 - Superhub R29 is no more....
 

I don't get my hardware sent from VM Wellingborough-NN8-2DH like most do ;)
And yes nice people from VM do give you what you ask for so please stop ;)

Re: R30 - Superhub R29 is no more....
 

I doubt that it will matter much as they will just get what the guy in the warehouse picks up as with the standard modems.

---------- Post added at 14:51 ---------- Previous post was at 14:47 ----------

No one gets their equipment from Virginmedia as it is outsourced to Kuene and Nagel who just orderpick an item so again do not hold your breath as you are just as likely to get the same device.

The new device will also have a version of R30 on it so it could prove to still have the same issue which will show the fault ain't with the supplied kit. ;)

Re: R30 - Superhub R29 is no more....
 

1-I know it's K+H in wellingborough(i did post their addy)
2-How do you account for I asked for a self install kit and got one(not from K+H)?
3-How do you account for the new Samsung(V2)V+ box I got(not from K+H)?

As I have said all you have to do is ask the right person ;)

It's a wonder Kuene and Nagel don't get told off for putting the VM customers private\Mobile phone number on the outside of the box tut tut :)

Re: R30 - Superhub R29 is no more....
 

You are aware that they do not deliver anything and are just a holding warehouse and all items are delivered by YODEL/HDNL and some smaller items by Royal Mail so try them instead.

Re: R30 - Superhub R29 is no more....
 

According to my aunt who emailed yodel about this on VM parcels.. yodel said they put what VM want them to to put on the label.
At the end of the day how could they(yodel) know their phone number. tut tut VM.
Anyway back to the crappy R30 firmware....

Re: R30 - Superhub R29 is no more....
 

Because they copy the details from your account when they take receipt of the order, you only had to ask.:rolleyes::D

By the way read the red part of my signature, I have only had one Superhub since install in February and have trialled both R29 and R30 presently in modem mode with a System Up Time of 34 days 08h:24m:10s, working exactly as advertised.

https://www.cableforum.co.uk/images/...2011/10/66.png

Re: R30 - Superhub R29 is no more....
 

am I right in thinking the carrier has the number in case of an issue where they, the carrier can contact the person their delivering the parcel to Masque?

whats the problem in the carrier having the destinations contact number?

Re: R30 - Superhub R29 is no more....
 

Exactly and they text you the delivery number with a link to the website to track your parcel and they text you when it is out on delivery and then to alert you to the expected delivery time and mine in February was spot on to the second.

I do think that a them having your mobile number is a prerequisite for this to happen.:D

Re: R30 - Superhub R29 is no more....
 

It is a private number and VM did not ask if they could give it out..also VM said they never give out details to 3rd partys:rolleyes::D
This what VM has said to my aunt last week and are looking into it...

Yes and I used to be a milk man at the Co-Op and my Mrs got her milk on time every morning :)
it,s amazing what you get if you work for the company have things from ;)

Re: R30 - Superhub R29 is no more....
 

If she was asked for a mobile number it goes into a specific screen that an engineer can see or the delivery company can see and no one else.


Now that would be great if it was true as my neighbours would benefit from such a deal and have a perfect connection, now in reality all we get is a staff deal with a nice low rate to pay.

Even booking an engineer means the same wait as everyone else.
If you require an engineer visit then you would never receive an email about it as the engineer rings you on your mobile number to tell you he is so many minutes away, nothing to do with equipment deliveries and if I sent you something you again would not receive an email.

Re: R30 - Superhub R29 is no more....
 

its all part of the service :confused:

all my delivery tags have been manually removed by myself and then scribbled out. if the material is shredder friendly then shred it once you've got what you ordered which I've done too. theres also scissors you could use to cut the delivery tag into little pieces before putting into the bin or recycle bin.

Re: R30 - Superhub R29 is no more....
 

That is exactly what I do and have done today with my packaging from Amazon.

Re: R30 - Superhub R29 is no more....
 

So what? If the fault ain't with the kit, it still could be with the supplied firmware.
Gee, a modem that stays working for over a month! :rolleyes:

I think you should remove that red part of your sig, since you're not using it as any form of "hub". Either that, or put it back in full "super"hub modem/router/wireless mode for a couple of months, without adding your old router to extend the wireless coverage, then report on how it is.

Re: R30 - Superhub R29 is no more....
 

Actually prior to R29 it had been up for 84 days as a modem/router as well and i did post that at the time.

It is still a Superhub so my signature is quite valid just it is in Modem Mode.

Re: R30 - Superhub R29 is no more....
 

For what my opinion is worth, I find the above comment bizarre.

Peops have been screaming out for modem mode in the Superhub for many reasons, including perceptions of poor wirelss performance. Now that it's here, to have a go at Masque's sig and his tracked record of uptime is somewhat churlish to say the least.

Re: R30 - Superhub R29 is no more....
 

You previously posted, way back, that you were using an additional router "to extend wireless coverage". I presume, now that you're using Modem Mode, that you have other arrangements for wireless access (maybe it's the same router, I don't know). Try using the "super"hub as your only network device for a while and then tell us how wonderful it is.
It's called a "hub" because it's supposed to be a combined modem + router + wireless access point. Using it in modem mode means that the router and wireless part are turned off. Therefore - in that mode - it's no longer a hub, it's just a modem; the clue is in the name of the mode. What's so good about a modem that stays active for a month?

Re: R30 - Superhub R29 is no more....
 

The Superhub is yesterdays news now. The VM community forum is naturally still full of griping but Superhub woes no longer account for 50% of it. I seriously doubt that it will ever have features to match the "super" part of its name now that it can be turned into an oversized modem and the customers can use their flexible friends to buy a router to suit their needs to use with it easily.

Re: R30 - Superhub R29 is no more....
 

That's pointless pedantry. Wretched device as it has been, it is called the Superhub that works in two modes, one of which is the hub to which you allude. To be so small minded as to argue the toss over its retained name - especially as it's the Superhub in Modem Mode in Masque's case, is pointless. Where's it going to take you in this debate?

Re: R30 - Superhub R29 is no more....
 

It's beyond me how anyone can claim that a device called a "hub" is working Perfectly, when they've chosen to turn off two-thirds of its function. And I've been waiting months for an answer to my question "what is 'super' about it?".

Wretched and mis-named device as it still seems to be, I have to agree with kwikbreaks - it's now just an oversized modem.

Re: R30 - Superhub R29 is no more....
 

Nobody's gonna answer your question about what is super in that device. You know that perfectly well. Not even the VM bods have gone that far to date. As I said, peops have been waiting a long time to shed themselves of two-thirds of its supposed functions.

It's certainly more "super" with modem mode (R30) than it was without it - even if it isn't "super" at all.

So think of something useful to say like Kwikkie did.

Re: R30 - Superhub R29 is no more....
 

I used my Edimax as an access point on the end of a 20 mtr cable in another room and used the wireless of the Superhub as well and most devices when in range of both devices chose the Superhub, I am now in Modem Mode and it is working perfectly as always and has never once faltered in its performance and I have had close to 8 months.

I have posted previously about my uptime and will keep the Superhub on as long as possible to see how long it stays online.