Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Bromley area is still TBC so your lucky your area is actually completed? Phone them up and see what they say?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Have you tried posting to the newsgroup? some who did got fixed, me for one.

The news group is News.virginmedia.com Then virginmedia.support.broadband.cable

xx

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I have tried pasting both of those links into the address bar and none of them work.I am using a Linkys router through the cable modem.Could that be stopping the speed?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

You need to set up newsgroups in Outlook Express.open OE then Tools,Accounts,News, Add.Type in the first line.hit Close. it will ask if you want to download groups. say yes , Choose the group in second line, or conversely just type it in.
If you have difficulty with my instructions, theres a fuller set on Virginmedia in customer zone.
Once you're set up, just post your query or complaint.Beats fighting with India.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Link to VM's guide to setting up newsgroups.

As cleshe kindly posted, once you've got OE setup VM's Tech Support group is 'virginmedia.support.broadband.cable' on news.virginmedia.com or text.news.virginmedia.com.

Give it a go -- it's a much better TS experience!

hth

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I am posted my query thanks guys.£24.99 for 4mb is a joke though really,when Sky and various others are far cheaper.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Generally speaking, you only get what you pay for...

And if you're not already paying BT for a phone line then the costs are comparable.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Free market economics - if you are not satisfied with the price/speed package, there is always Sky, Be, etc.

Vote with your wallet if you are unhappy.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Not when you add line rental to those it isnt that much cheaper.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

This is the problem isn't it, people say VM over charge for their BB stating the stand alone prices ie: £18-£25-£37 in comparison to other ISPs. But as TraxData says add in their line rental and there's not a lot in it, also give me cable BB over adsl any day, I may be paying more than I did a year ago when I was with Tiscali but I now get a reliable service with the speed I was promised, I got neither with Tiscali.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

But will the service degrade the more they bump up the speed and add more customers to an already overloaded network? What's the point of advertising cable BB based on 'fibre optic' if the contention/oversubscription is so bad in some areas you can't get the speed you're paying for and hence VM hide behind the 'up to' clause? Some good 'fibre opric' does you then!!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Been informed by VM c/s if reliable that the 4meg upgrade for belfast will happen in the first week of April.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Oops!

I meant 'fibre OPTIC' :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hi guys,
I have been watching and reading this thread with great interest,as some of you, i am from Nuneaton in the Coventry area.

Now after many days and night waiting in vain for the fabled 10mb conection upgrade, i decided to phone VM and queery it,it turned out that my modem wasnt compatible with the upgrade and was told that i needed a new one which was delivered today,even if i did have to wait in all day just for some fella to hand it to me, as posting it wasnt an option,Apparently, i wasnt technically minded enough to un-plug and re-plug the three cable's back in,**** i feel i ought to retrain for my day job as an Aerospace engineer.

How ever, i feel that my old one was up to the job and has never let me down,which was also confirmed by VM's website,non the less i have a new modem free of charge which would give me the 10mb that i desperately want now (my kids are killing my conection speed)

Anyway after installing it and 4 different speed test site checks it seems im still on 4mb,so i decide to phone India to have a chat with one of VM's call center's,which in all fairness was pants,they couldnt help me,i was then asked to phone a premium rate number (ok 25pence per min) to have a chat with another one of India's finest minds, who after a lot of fafing about told me that i was correct, i didnt have 10mb only 4mb,please could i phone billing and get them to do the upgrade there (what??)

Ok, back to India i go,and this is the important bit it seems that everyone in the Coventry Area WILL be upgraded by 2nd April, so with baited breath i await for the inevitable non-upgrade and the many phone calls to India yet again, Fingers crossed :-)

Hmmm i wonder if i can get a take away at the same time.....

steve.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Welcome to the forums Steve :)



I'm sure we all know that apart from cutting up tankers, the new IPL and that TATA just brought Land Rover\Jaguar India has given us an excellent service on behalf of VM. Long live out-sourcing :erm:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

(Quote)Ok, back to India i go,and this is the important bit it seems that everyone in the Coventry Area WILL be upgraded by 2nd April, so with baited breath i await for the inevitable non-upgrade and the many phone calls to India yet again, Fingers crossed :-)(Quote)

You might like to try the newsgroup at news.virginmedia.com then
support.virginmedia.broadband.cable You need first to set up newsgroups in your Outlook Express. How to do so is on the Virginmedia website, in Customer Zone.
you will find its a much better method of getting answers than phoning India.
According to someone else's query on there, at least one UBR in Coventry is still awaiting update.They hadn't been notified when it would be done, nor indeed why it had been missed.

Just noticed the bit that said you are in Nuneaton. Check via the Connection bit at the top of the page.Just after the CPC2 bit theres an abreviation of your connection. It it say's Cov something the update should be done. If it say's Nunt1 , then according to a post on another forum, you are probably in the Birmingham area, which has yet to complete.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I did leaving on the 26th april for "be" as £18 for 2mb is a joke, I dont have to take Bt line rental into account we always did have the BT phone.

Be 8mb £14 1.3mb upload. even if I got half its still miles better, My line can handle 16mb so the £24 for 24MB was an option but a house up the street only gets about 18MB on it anyway.

As I've said I've went from £34 a month to Virgin to Nothing...

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

It does infact say "cpc4-warw6-0-0-cust99.brhm.cable.ntl.com "

so i stand corrected when i thourght i was on the cov server ,when infact i am on the warwick server,that im not sure of.

Thanks for that,anyway matey,at least i wont be too disapointed if i dont get upgraded on wednesday next week.

So i might be waiting a little longer....grrrrr

steve.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Fingers crossed, I cant wait to try out the HD movie downloads on Xbox live marketplace :D.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

ok seems im in the warwickshire are,for what ever that means,and the newsgroups fellas cant give me an idea of when my upgrade will happen.

*sigh*

ah well it happens when it happens i spose.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hey -

Anybody Know when Gloucester is going to be - it's not on the list! :(

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

yeah, sorry to burst your bubble, but the c/s also told me that my area was to be done by the second week in march, my area is still yet tbc

c/s do not know when you will be upgraded, they are telling you this to keep you happy.

your area does say april so you never know you may be lucky, but i wouldnt hold your breath for too long you may be waiting till the end of april

sorry, but its true ;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Why don’t people challenge vm cos i have never paid more than £20 for my 4mb bb and telephone included, In fact its £17.99 for bb and £2 for my phone line, If you call customer service and tell them you want to speak to retentions and tell them you can get bb cheaper else where they will negotiate for a better price for you.
Give it a try; after all they don’t want to lose customers do they

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Actually, sometimes they do.

If you check other threads on this matter, some people have tried that tactic and got the answer "sorry to hear that, bye bye". It often depends if you have other services, and if they regard you as a profitable customer.

It's up to each individual to decide if they want to risk it.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Just looked at the Upgrade page.

Me thinks somebody made a typo.:D

Either that or they are really bad at Geography.:dunce:

East London Upgrade Soon
 

Just in case anyone in East London missed this, we'll be getting this 10mb upgrade in April. So if you're in Ilford, Barking, Romford and all other areas in East London, it's not long to wait now.:)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

In network terms Nottingham & Grimsby are 'right next door' -

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Is it me or is that just a bit stupid!!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

How would you do it? ;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Makes perfect sense in network terms to be honest with you.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

why are they bothering to increase speeds if their is nothing to use it on?
i've posted this so many times but no-one seems to actually think sane.

say virgin offer 10mbit great if they offer 20mb even better or is it?
if the only reason you want broadband and 99.9% of the reason is downloading
then this is bad, because their basically coaxing you more and more to download.

if i had a 1mb connection and no legal services out their allowed me to download
and i found content elsewhere i'd be hmm its going to take ages and ages to get it.
so i'd probably give up, but give me a way to get it in 5-10 mins or less hell im for it.

virgin want us to all stop using their services for downloading content.
even though that is all the 99.9 of customers have fast Internet in the first place.
but instead of making it harder and harder for customers they are doing the other.

why in hell would they keep increasing speeds to make people want to download
and on the other hand still to this day not offer a valid service to download from.
instead because they dont provide that service, you find your own they get anoyed
and now start to sending warning letters.

what do they expect people who's getting faster and faster connections to do?

if we cant or they don't want us using bandwidth or downloading why on gods earth
do they keep increasing speeds? lol makes no sense not 1 little bit.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

They dont say they dont want you to download at all. Just illegal stuff.

There is plenty of legal things you can download BBC I player and 4oD are things that spring to mind

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

LOL! But you forget they bash you with the big STM Stick when people DO download those 'legal things' at the most convenient time for most of them, i.e. Peak Hours!

And seeing as the clocks went forward, is STM now 5pm til 10pm :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Personally I think VM and for that matter any large ISP will have no option but to bring in limits, because surly it will become untenable when people have 20mb and 50mb speeds to cap usage or their speeds at peak hours. Something will have to give because it hardly seems fair paying for a high speed you cant use at peak times, hence a set fee for say 50gb per month, then each additional gb as pay as you go. It may not be ideal, but at least you get the speed you payed for.:shrug:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Sorry if this has been said before but here goes, If 4mb (10mb) users are capped or STM'ed down to 1mb for four hours then what do the 20-50mb users get capped to? it would not be fair to cap them to such a low speed but on the other hand if they are capped to 10mb then is that a real punishment. I know they pay for the usage and i am totally against STM but if you are capped to ten mb from 50 then it seems to me that it will still eat into the bandwidth being used.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

20mb users currently get throttled to 5mb if they download more than 3gb between 4.00pm to 9.00pm, as yet I don't know the proposed stm limits on the new 50mb service, either way for the money they pay for these high speeds I imagine they'd like to use them at peak times, I know I would.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

A question for those who've already been upgraded - does the upgrade in speed happen automatically or does the modem need to be rebooted? And if the latter, how do you know that the upgrade has been applied and that the modem needs the reboot? I'm abroad at the moment and anxious to get the higher upload speeds for my Slingbox (which generally runs at pretty much the current max of 380 kbs) so need to know what my ladies at home need to do, if anything, to get that extra speed.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

The modem needs to be rebooted.Just switch the modem off for a couple of minutes, then switch it back on.Not exactly difficult to do once a day.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

anyone living in Swansea? Any ideas when the upgrade takes place?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Thank you. I take it from your last sentence that VM don't notify you that the upgrade has been done?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I was told by vm cs that they would notify me by email, Is this true for those already upgraded.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

No they don't.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Even if this was true, as I have never used my ntl/VM email (and have no idea what it is, and thus how to access it), it wouldn't be much good to me anyway! So it seems that it's a matter of checking from time to time. I guess in my absence I may delegate the task to number 2 daughter who is vaguely technically literate!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Some customers have received notification by post, but I would not hold my breath over all getting a letter, best just rebooting your modem once a week.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

ive been told 14th April

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

any news on birmingham?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Keeping an eye on this thread - no word on winnersh (Reading)?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm in Farnborough, eagerly awaiting too! Was on 20meg for ages until they realised and started to charge me properly for it! Having withdrawal symtoms now!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Any 'April' people been ugraded yet? :confused:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

still waiting here in belfast. Experiencing slow speeds though at the minute. Nothing knew there.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

We had virtually no internet access a couple of days ago in the Stormont area and a call to tech support on Wednesday resulted in an engineer's visit this morning (Friday). (Good service I reckon) He said that there had been technical problems in Belfast this week, or at least in our area, and that they had only been finally resolved this morning. Certainly our system is back up and running and is apparently at full speed, or so my daughter tells me, as I'm not at home at the moment. But he wasn't able to give any indication of when the 10Mb upgrade would take place. He reckoned we'd know before he would!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I want my upgrade, where's my upgrade they said April, its now the blinking 4th and I still aint got it.

http://uk.gizmodo.com/baby%20crying.jpg

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Internal email saying complete switch over from 4-10mb may now not be until September due to slow start and technical issues. No mention of what areas delayed and new timescales.

I wouldnt expect update to the online schedule as everyone we asked said no decisions had been made on at least 50% of the remaining TBC's.!

Spin a bottle anyone ?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Spin "in a" bottle

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

You'd be crying too if you were paying an extortionate amount of money for a shitty service.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Not sure if this link as been posted already, but I'm not reading 31 pages to find out lol

http://allyours.virginmedia.com/html.../schedule.html
It says my region is upgraded..

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

don't see your problem https://www.cableforum.co.uk/images/...2008/04/41.png

---------- Post added at 02:12 ---------- Previous post was at 02:10 ----------

https://www.cableforum.co.uk/images/...2008/04/42.png

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Why are you paying for what VM can't give you?

Send VM a letter by registered post with all the complaints you've made and the promises that the problems will be fixed but that haven't improved your service and give them a date (maybe a few weeks) by which time you expect them to have completed the work.
And if it's not done, then you'll expect to be regraded to 2Mb.

Should VM confirm that you've not been supplied with the service you have been paying for then you've probably got grounds to sue them in the small claims court.

Crying over it is just a waste of time.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Listen, if no one complained in public we'd all still be paying £50 for dial-up.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yea, because now, after alot of moaning,most of us are paying for a service which your not allowed to use when your actually at home because you get branded a naughty heavy user :p:

I have fond memories of dial up ;o)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

How polite!

I'd estimate that the number of users who either got VM to fix a broken connection, or improve their download speed or reduce their monthly charges by complaining in an internet forum (other than their own, of course) to be approaching, erm, none.

Let VM know what's wrong, what's been attempted to fix the problem (and failed) and a sensible time limit to provide the contracted service and, if they fail then they'll have a very few poor argument to refuse a price reduction.

Alternatively you can insult me for offering a suggestion and hope your problems sort themselves out...

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

it took them from the end of November last year till April 2nd this year to fix my problems.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Which was seriously carp!

Very pleased to hear that VM have finally sorted out your connection.
Do you think that would have happened if all you'd done was moan on CableForum?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

So you want me to phone Virgin and tell them to hurry up with the upgrades? Yes, that should speed them up. I expect the'll have it done in the morning.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

No, i had to make a report 3 times to the ISPA and write letters of complaint endlessly.

---------- Post added at 13:06 ---------- Previous post was at 13:04 ----------

If ur waiting for the 4-10mb upgrades then at the end of ur day wait ur turn, Virgin have better things to focus on like over subscription problems.

Keeping on at them wont make them go any faster to do the 4-10mb upgrades.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Phone them?
Tell them to hurry up the upgrades?
When have I ever suggested such things?

And why are you replying to my response to Welshchris's post rather than to my response to yours?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

moan, moan,
whot,s up u pay for 4 you get 10
yes Virgin got prob,s but so has bt- etc. they still the fastest .
they keep upgrading me started with 1 mb now on 20mb.
some has to pay for fibre optics that's why we pay £37
.:argue::argue:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I agree. When I started with ntl it was 512 kbs and cost 35 quid or more. Now I get 4MB for 25 quid and its soon to go up to 10MB. That would have been unimaginable six or seven years ago when I first signed up. I tried Talk Talk's ADSL offering last year and quickly gave it up as it was utterly useless, even if it was only 10 quid month.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Couldn't agree more, I had a similar experience with Tiscalis "super fast broadband", also don't forget to add the line rental to that tenner and there's not a lot of difference in the prices.:)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

In fact I use Talk Talk for my phone, so do pay the line rental, but their unlimited calls within the EU is of particular value to me, so it offers a better deal than using the Virgin line, which I used to have as in the 'old days' you had to take the TV and the phone line along with the BB. Times have changed, that's for sure.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I agree. Been upgraded from 600k > 1mb > 4mb and soon to 10mb. If you're a heavy user then if you're not happy, use a different service

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Virgin does have its good points.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

well IMO virgin is the best isp ive ever used, back when i was on arange i was paying for upto 8mb, when i first got it they gave me 5.5mb (which was what my line was capable of) but gradually it got less and less to the point i was only recieving 600k!! ive never had this type of problem with virgin and im grateful that im gettin the speed im paying for (not to mention im getting the 4mb for 17 quid a month becuase of a wonderful offer they gave me with the phone and tv over the net) anyway my point is, no matter how long it takes them to upgrade me to 10mb, its kicking the ass out of my previous experiences with ADSL. Go virgin!!! just be patient, and be grateful we arnt still stuck on 512/1mb or even worse, dial up!!!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Unfortunetly that's not true for most who are only home during peak hours and at work/out/or in bed during the other hours, considering what they get stm'd too, ADSL is looking like a better route...and VM are losing a fair amount of customers over this and the phorm business.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

i agree i am looking to goto ADSL when i move to a large flat sometime this year.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

How in the blue hell can you moan about a free upgrade?!

Some people have a right ruddy nerve - you get something for free and all you can do is moan about it! Getting a sodding life & some chuffing respect!

Edit: Just to rant some more as reading through the post some more has just get me more annoyed.

Why cant some of you idiots see this ITS FREE - so in other words, shut the hell up and wait, like the rest of us people or pay to upgrade - I did and wouldn't look back I get 19.8MB so I am pleased.

If I was Virgin Media I would just not bother doing the upgrade - personally If my business had customers like some of you and you where moaning because I was giving you FREE upgrades, I just wouldnt bother. Some of you just need to grow up and wait. I expect there is a lot of behind the scenes work to do.

Rant over. Expecially at 4:40AM

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

:erm:
Virgin do adsl as well
and depends how far you are away from the bt exchange 16mb if you are close
512 kbs if are more than 5miles away but the ads dont tell you that you find out
after you sigh contract
https://www.cableforum.co.uk/images/...2008/04/34.png
https://www.cableforum.co.uk/images/...2008/04/35.png
https://www.cableforum.co.uk/images/...2008/04/36.png

:hyper:

---------- Post added at 06:50 ---------- Previous post was at 06:46 ----------

:clap::clap::clap::clap::clap::clap::clap::clap:: :clap::clap::clap::clap::clap::clap::clap:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I agree, £36 for 4MB and Phone is a super deal. I could go on paying that for another year and still not feel out of pocket.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

£36 ffs for 4Mb with a phone -and when you join you get a betamax Video recorder..oh its what, its 2008


Guess you'd pay 26K for an A Class car when most of us would get it for 15K

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hush up!

Albie's helping subsidise some of the cheapskates who pester Retentions for a couple of quid a month off!

:devsmoke:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

this is why i put IMO, as its my experience, im not saying this goes for everyone, but for me, cable has been best and im not going back to adsl for anybody as ive only ever had bad experiences with it.

even during peak hours im getting the speeds i pay for, i just have to make sure i dont over do it on the downloads during this time so i escape the speed caps.

and about phorm, i use firefox and have the dephormation plug ins so that doesnt worry me either.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

The upgrade page was updated on Wednesday. Just noticed that the Brentwood area has been upgraded, rebooted my modem and have 8.5mb now; can't complain :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

There seems to be some people who think they have got a great deal with having there speed upgraded over the years and not having to pay more and that this 4Mb to 10 Mb is a 'free upgrade', well it's not free and you should expect the speed to increase. My monthly payment is paying for not just the present infrastructure at VM but also the upgrades they are doing. Now if I went out today and bought a new CPU for say £75 would I expect it to be the same speed as one bought for £75 several years ago? No of course not and broadband, being in the technology sector, is no different.

I for one want, well need really*, the upgrade and I know what it entails upgrading a network and that VM have to do it right but I'm not happy to be paying the same for less than other people, why should I be happy?

I'm not moaning, there's nothing wrong with moaning mind though I don't see the point in moaning about moaning :confused: I'm just expressing my opinion.


*with several computers and consoles all vying for bandwidth at the same time 4Mb isn't so much nowadays

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

so if you brought a car for £7,000 several years ago
you would expect a better car now at the same price :LOL:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Still TBC here :|

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

im still wondering if the 4-10mb updates r gonna take place in swansea as the chief execs office promised on the 14th April.

They didnt specify a year so id expect it to be done in 2009.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yes, and I'd definitely get a better car. In fact it would be very difficult not to, engines are constantly modified and upgraded, safety systems are made safer, extras are made standard, the list goes on - it's progress (though not always :rolleyes:)

Just compare a base model, say, VW Golf from 5 years ago and one today - there has been loads of upgrades and modifications done. It's not all a conspiracy when you need spares and they ask they age of the car, they do actually upgrade them :shocked:. Whether one is better than the other is a different question and only time will tell if VM get this upgrade right or if we'll have loads of problems - I hope it goes well as my connection has always been very good.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yeah but a car several years ago costing £7000 would have been a top of the range with all the extras, where as for the same money these days it'd be a little commuter car with no optional extras.

In other words what your original comment is totally lacking is inflation.

Kymmy:dozey:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Top of the range, all extras car for £7000 from several years ago, I think it'd be longer ago than that ;)

OK I didn't state anything about inflation, I was assuming that was obvious and I was talking in relative terms (prices go up, wages go up - it's relative)

The car I drive is 11 years old, it was near the top of the range and cost £28000 at the time (which would be about £40000 today - though I paid nothing like that :)) but the model in the same 'near top of range' position now costs about £40000 but technically wise it is far superior to mine.

My car gets me around and a 56k modem will still get you on the web but you wouldn't want to pay the same today as you do for broadband today. In fact I've always paid (relatively) about the same for Internet access, even from back when I had 14.4k :shocked:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

buying a CPU or a car is buying a physical object. When buying broadband access, you are buying a service. I think it is good that that service evolves overtime with upgrades, etc.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

It would be more comparable if you were leasing the car. Then you would definitely expect a better car today.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

it depends on the country though, i mean look at south korea with thier 100mb connections, then look at other countries where they still have 512K and pay more than we do for our speeds, i think its the same old human thing, never happy with what we have and always want more, its called greeeeeeeeeeeed

be patient, your upgrade will be done when its done.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Just in case anyone is interested, after having a moan on the newsgroup about not getting more than 5.5Mbps, and being asked to connect to the modem direct and carry out various tests,I found that my then router (AT AR220E) was the culprit for reduced downloads.
After replacing it with a D-Link DIR301 I now get near 10Mbps downloads.
I now have a bit of a red face, as when I first tried direct to modem I swear it was no faster.
Whatever, I'm chuffed to death with the new speed. It was well worth the £35 cost of a new router. I'm also pleased with the help from the newsgroup people, (virginmedia.support.broadband.cable). Beats the phone India bit into a cocked hat.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Anyone been upgraded in Belfast? I'm currently away from home and have not have the opportunity to test my connection to find out.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Still waiting for the upgrade here in Belfast, hopefully it's due anyday now.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Very odd. I'm in the Luton area, and the schedule says "TBC" for us for the upgrade. However, I rebooted my modem yesterday, and I got a 640k/s download today, and just checked, and i'm doing speedtests of 8mb and my Modem config is saying 10mb.


Wonder what's going on. Not that i'm complaining.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

the 10mb upgrades were due to be done today in Swansea but looked on Maintenance page and UBR upgrades are being done tomorrow here and Chief Execs office said the 10mb upgrades are being done same time as that.

So wait and see....

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Manchester area Oldham, Bolton, Burnley, Rochdale, Blackburn, Salford, Stockport TBC
:(

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

May 19th is latest, though that's been put back 4 times now.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

no upgrade for swansea then when Virgin said lol