Re: [Merged] NTL Increasing BB Speeds
 

ntl's network is far from over loaded, its a regional problem to do with ubr's and local networks.

Re: [Merged] NTL Increasing BB Speeds
 

No you don't! just one phone call does it all.

Then they call you back and beg you to stay.

just say NO!

Re: [Merged] NTL Increasing BB Speeds
 

Then you was lucky I used to have a good connection... used is the word here. I contact them and get told there is nothing wrong. I use the chatroom and an NTL employee finds I do have problems he called it dunkeh syndrome as a member using that name had the same problem first and it took NTL ages to sort it out. The problem is the loss isn't all the time but when you seem to need it most. My son has now given up playing CS due to the irractic pings I get. On one forum with games I ping higher than some on NTLs 600K while I connected at 1mb.

If and until they admit that some are having severe problems they will offer nothing in return..
If I was just downloading all the time it perhaps isn't as noticeable...

I sat for 15 mins watching the downstream and it was up and down like a yoyo every few secs.

Downstream Receive Power Level : 0.3 dBmV
Downstream SNR : 33.4 dB
would jump to anything upto -0.3 dBmV and the SNR would jump around just as much and on another day it woud be more stable.

Re: [Merged] NTL Increasing BB Speeds
 

OK :p

You don't have Dunkeh syndrome - his issues were on the upstream path, yours apparently are on the downstream one - your upstream is solid as you like from what I've seen of it.

It's something pretty local to you, to be honest I suspect it's the cable connecting modem to outlet, you described it as getting hot which makes me think it's not insulated properly.

Think you mean Power varied between +3dB and -3dB ?

See above though, methinks it's that coax if it's getting hot as you describe, that or modem, have you followed my suggestion and gotten a service call? Hopefully they'll get it fixed fairly easily as the fault, while unusual, is IMHO not a major one, apart from the effect it has.

Oh and 1Mbit does not give lower pings by default than 600k, how wide the pipe is and latency of data are two different things :)

Re: [Merged] NTL Increasing BB Speeds
 

I would strongly advise still sending notice in writing and sending it by recorded delivery.

Re: [Merged] NTL Increasing BB Speeds
 

I can get this sorted for you if its local just send me a PM if you want me to get involved :)

Re: [Merged] NTL Increasing BB Speeds
 

That's what I had then

Re: [Merged] NTL Increasing BB Speeds
 

:LOL: think you should talk to a doctor :D

Re: [Merged] NTL Increasing BB Speeds
 

I agree on the core network not been overloaded, if it was we would all be seeing issues, issues are localised.

BB Speeds
 

Sorry if this has already been brought up but does anyone know when the BB speeds will be upgraded?

thanx

Re: BB Speeds
 

No set date for the speed upgrades. NTL have only said late summer.

Re: [Merged] NTL Increasing BB Speeds
 

My mate in west midlands was upgraded on friday.

Re: [Merged] NTL Increasing BB Speeds
 

Erm are you sure about that? - ntl have not rolled out the new speeds and will not be doing so until late summer as announced.

Re: [Merged] NTL Increasing BB Speeds
 

He/she is presumably a Telewest customer, & not an ntl one being in the West Midlands?

Re: [Merged] NTL Increasing BB Speeds
 

Somebody in work who has NTL said that the new speeds were showing on the upgrade or sales pages? :confused:

Re: [Merged] NTL Increasing BB Speeds
 

My recollection was that the announcement said later this summer, not late summer.

Re: [Merged] NTL Increasing BB Speeds
 

Correct - although I guess you could read 'later in the summer' in a couple of different ways, although saying 'late summer' would probably do more favours becuase then ntl would look good if it was before. All semantics really!

Re: [Merged] NTL Increasing BB Speeds
 

You may as well just say "coming soon" ;)


I wonder if this will be "subject to regional availability" ;)

Re: [Merged] NTL Increasing BB Speeds
 

not quite sure what they are referring too... but i can't find anything about it. It won't be on the upgrade pages because it will all be done automatically... :confused:

Re: [Merged] NTL Increasing BB Speeds
 

If they make the 600k to 750k so it download at like 85kb ? On my 600k I can download at a max of 70kb.

Re: [Merged] NTL Increasing BB Speeds
 

"late summer" of what year though ? :erm: ;) :D :pp

EDIT: or should that be later in what summer ? :D

Re: [Merged] NTL Increasing BB Speeds
 

uhh yeah :)

Re: [Merged] NTL Increasing BB Speeds
 

In theory you will get about 93kb - in practice you should get about 90kb/sec. :)

Re: [Merged] NTL Increasing BB Speeds
 

thought it would be more like 86k meself :confused: :D

Re: [Merged] NTL Increasing BB Speeds
 

Is there going to be a price increase on the 600k package?

Re: [Merged] NTL Increasing BB Speeds
 

nope ;) just a speed increase

MB

Re: [Merged] NTL Increasing BB Speeds
 

A friend of mine who is in a blueyonder area has had his speed increased today. Hopefully "later this summer" will be here soon fo us NTL'ers :)

Re: [Merged] NTL Increasing BB Speeds
 

Not at the moment, but the trend for NTL seems to be to raise prices not drop them so I wouldn't rule it out in the future.

Re: [Merged] NTL Increasing BB Speeds
 

"later this summer" smacks of the old NTL saying "coming soon" :rolleyes:

I remember the digital telly days... "comming soon", "end of the year", "middle of the next year"... blah, blah... 3 years later, nothing, whilst Sky had Digital all that time. Got fed up and jumped ship to Sky. Even when NTL got digital telly it was a good couple of years before they managed simple things like widescreen support and an interactive service (and even now I think there are problems getting RGB output in some areas depending on the box).

Re: [Merged] NTL Increasing BB Speeds
 

deadkenny ntl is yet to offer a universal digital service so they not there yet.

Re: [Merged] NTL Increasing BB Speeds
 

I have just run the speed test on Robin Walker's CM pages. I am on NTL's 150k service. Results:

Thu, 20 May 2004 22:26:35 UTC
1st 128K took 4217 ms = 31082 Bytes/sec = approx 259 kbits/sec
2nd 128K took 4226 ms = 31016 Bytes/sec = approx 258 kbits/sec
3rd 128K took 4506 ms = 29088 Bytes/sec = approx 242 kbits/sec
4th 128K took 4467 ms = 29342 Bytes/sec = approx 244 kbits/sec

Does this mean I am getting 250k? :)

Re: [Merged] NTL Increasing BB Speeds
 

From those figures, yes

If it was cached the numbers would be far higher.

What do you get from this speed test?: http://www.adslguide.org.uk/tools/speedtest.asp

**
I get these results on a 256k leased line:
1st 128K took 9594 ms = 13662 Bytes/sec = approx 114 kbits/sec
2nd 128K took 9562 ms = 13708 Bytes/sec = approx 114 kbits/sec
3rd 128K took 6688 ms = 19598 Bytes/sec = approx 163 kbits/sec
4th 128K took 9687 ms = 13531 Bytes/sec = approx 113 kbits/sec

It looks like i'm not getting full bandwidth allocation (no idea how many of my users are online at the moment) but you are more likely on 300k rather than 250k based on the overheads factored into most results of this kind.

Re: [Merged] NTL Increasing BB Speeds
 

Yes - are you getting BB through a STB? The upgrade should show around 300k for you.

Re: [Merged] NTL Increasing BB Speeds
 

so when NTL update on whatever date it will be, will they be setting a 1GB/per day cap?

Re: [Merged] NTL Increasing BB Speeds
 

The 1Gb per day guidance limit, still stands. Indications are that this will not be revised. For all the whinging this generates, few elusive letters exist. Carry on surfing, streaming, downloading and worry when the letter comes.

Re: [Merged] NTL Increasing BB Speeds
 

I thought that once you use your 1GB, you'd get cut off?

Re: [Merged] NTL Increasing BB Speeds
 

nope, you (allegedly) get a threatening letter first, although as others have said, examples of these letters are very rare indeed.

Re: [Merged] NTL Increasing BB Speeds
 

Oooh, now that would be a cap. Then we could have a proper debate. No it's just reasonable useage (as stated in the contract), and this is NTLs definition of reasonable usage.

http://www.cableforum.co.uk/board/sh...ad.php?t=12590

indicates that the Caps applied to some other products sold as limited use (NTL is sold as unlimited) are pretty damn tight, and they do cut you off.

Re: [Merged] NTL Increasing BB Speeds
 

oh rite, thanx.

Re: [Merged] NTL Increasing BB Speeds
 

Direction Actual Speed True Speed (estimated)

Downstream 241 Kbps (30.1 KB/sec) 260 Kbps (inc. overheads)
Upstream 122 Kbps (15.3 KB/sec) 131 Kbps (inc. overheads)

Interesting. :) BTW Thanks for the link.

Re: [Merged] NTL Increasing BB Speeds
 

I have tried to search through this thread (i'm a good boy, honest), but has anyone heard either way about the speed increase for STB in ex C&W areas. Last I heard people were talking about wether the STB itself (mines a 4000) can handle data transfers above 1meg. Anyone heard any conclusion to this, either way?

I don't really want to beg anyone for anything, least of all NTL for a SACM. But if I have to, what are my chances, realistically? Some people seem to have more luck than others. And I don't want to enter into a new contract either.

Re: [Merged] NTL Increasing BB Speeds
 

The possible increase in speeds is good news, but it would be better if,

a) NTL sort out the crappy email system to make it more reliable, and stop at least SOME spam.

b) They sort out why I have to reboot my STB at least twice a week.

c) Either remove or increase the cap.

d) Sort out the continuous issues with the "transparent" proxy servers.

All these problems, and all they do is a bit of tweaking of the d/l speeds. Of course, they can brag about their increased speeds in the usual marketing BS, whereas all these other issues would only mean better customer service, which is something that NTL puts right at the bottom of its list of priorities. :mad:

Re: [Merged] NTL Increasing BB Speeds
 

see here. You cannot please everyone when dealing with SPAM, some are in favour of blocking at server whilst others prefer to deal with it themselves. No matter what ntl do they will get slated by some people. ntl will never win this battle, I'd prefer tougher legislation therby taking 'ownership' away from ISP's.

probably power level related, have you called ntl faults?

Irrelevant to most users. The people I have seen affected by this clause have been extreme bandwidth hogs, well over the suggested limits. I would like to add that I disagree with the way it is worded and would like to see more emphasis on the upload as it causes more disruption.

Happening quite regularly. Luton caches were upgraded this week.

Swings and roundabouts; you have to make money to spend money on improvements. Given the state ntl were in last year they are not doing to bad on the upgrade side. Admittedly, there are some areas that require substantial investment and planning.

Re: [Merged] NTL Increasing BB Speeds
 

Something could be done. If spam filtering is so haphazard, why does my filtering software work so well? And without much user intervention. No, I think most of the anti-spam-blocking group feel that way because they just know what a total pigs-ear NTL will make of it.

This is my third STB. Each time it has been replaced, I've spent the evening telephoning CS as they seem to lose half of my channels. A friend of mine has been on a STB which he used to reboot regularly, but now he's on a CM which he still has to reboot. Another friend of mine on a CM....same there! This seems like a problem in the area. Are NTL interested? NO!


The levels are a problem. Check out this thread,

http://www.cableforum.co.uk/board/showthread.php?t=7849

For someone on 160k, 1Gb is plenty but it doesn't take long to rack up that amount of usage on 1Mb. If the speeds increase, it'll be worse. Granted, there does perhaps need a cap of some sort, but the current "fixed" level across the range of speeds is totally wrong. The cap should increase as the speed increases.


Every time NTL does "load balancing" I lose access to sites. I have to change my proxy manually to get access back. Why? I know of no other ISP who regularly have this problem. NTL shouldn't be working on this, it should have been fixed long ago.

Yeah, NTL are doing great on the upgrade side aren't they? They have an email system which has been almost useless for the last week, a Usenet service which I gave up on quite some time ago, and a set of "transparent" proxy servers that are anything but. Yes, I agree they need to make money, but other ISP's seem to do alright, and don't seem to have the wide-spread problems NTL have. NTL didn't inherit an aged and creaking system. It was supposed to be state-of-the-art, so why is it broken all the time? Getting repairs done is a joke. It takes almost a week to get an engineer to call. For nearly £100 a month for the package, I think I'm justified in expecting a little better.

Re: [Merged] NTL Increasing BB Speeds
 

On the spam issue, NTL could at least do what Freeserve do and just tag the messages that are likely to be spam. Then you can set up a rule to delete them.

I run my own mail server though and with my domain name(s), bypass NTL entirely. I get about 1 spam email every few months :D

Re: [Merged] NTL Increasing BB Speeds
 

What server software do you use, if you don't mind me asking? :)

Re: [Merged] NTL Increasing BB Speeds
 

Just the standard 'sendmail' you get with Fedora Core 1, combined with IMAP to let me retrieve the mail from Outlook on another machine, and I use Postfix to do a little extra processing on mails (virus scan, filter certain mail, etc), and then SquirrelMail to add a webmail interface for when I'm away from home. Everything is out of the box in Fedora, but I've added Webmin to make it much easier to manage sendmail.

Oh, for inbound mail I have a domain which I route (using the DNS MX record) via zoneedit.com to my mail server. Zoneedit is mainly just to cope with potential IP changes. My router updates zoneedit with the latest IP.

Re: [Merged] NTL Increasing BB Speeds
 

Thanks. :D

I've been thinking of dabbling with linux in the future, I'll try it then.

Re: [Merged] NTL Increasing BB Speeds
 

Ok, back on topic now :)

Re: [Merged] NTL Increasing BB Speeds
 

Hopefully when the MX6 system quoted in the article comes online a lot of the current problems will disappear. At the moment, I agree, the mail system is crap. As for SPAM, I would rather deal with it myself. If I delete a mail by mistake due to over zealous rules I have myself to blame. Until the government gets tough on SPAM we have to deal with it. First point of attack should be with the originators not the delivery system. How many people take it out on the postman or Royal Mail when they receive junk mail?

I can't really comment on this as I have no idea what area of the country you are in. As I stated earlier some areas require substantial investment, you may be in one. Personally I would move to ADSL if it was causing me so much grief. Not much interest in TV myself as it's mostly repeated junk, the wife would probably want SKY though ;)

Read most of it a while back as well as others and as I previously stated needs to be rewritten as clearly it is causing grief. I download well in excess of the CAP and have not been bothered, neither has anyone that I know. Its primary purpose is to use against the *very limited* number of *heavy* users. To be honest it was fine the way it was originally worded.

Do you loose connection every Tuesday? I cannot think of any reason why a rebalance would affect your ability to use a specific cache apart from a firewall. Rebalancing just moves you to a different upstream if needed, your IP should stay the same and all routing is the same. Personally, I would like to see cache access restricted to a users local area. The ability to bypass local proxies as a quick fix results in longer down time as fewer faults are reported. I would also prefer direct access but that will not happen but I do understand the reasons behind this technology (please do not infer that I suggest that others do not :) ) even if it is not perfect.


Mail is crap, agreed. MX6 upgrade should have a dramatic effect on performance. The current system was not designed to deal with the amount of throughput that we see now. Sadly it has taken ntl too long to realise this and have upset quite a few of their subscribers.

Usenet had been crap for a while but since the initial hickups of the server upgrades it has been very good. 95%+ completion & 10 days retention on the binary groups I use and able to sustain 115Kb+ download rates is good enough for me. If I want better then I expect to pay extra for it.

I have no problems with caching servers.

Never needed to call an engineer out since install in almost 3 years so can't comment.

The only fault I see with TV is the crappy EPG & Interactive component. I don't use them so no problem for me.


As with most products and services there are people who are happy and people who are not. Forums like this (no disrespect intended) generally give the impression that everything is bad with ntl. Just like working at any support centre they only here the bad side. What some fail to realise is that there are many many satisfied customers, myself included, I just thought I should put some balance into this debate ;) . Yes I have the odd issue now and then but nothing is perfect in life and I accept that.

If I had the problems abailey152 refers to and it affected my enjoyment so much I would not hesitate in looking elsewhere for service.

edit:
Just like to add that my primary reason for selecting an ISP is to provide access. Services such as mail, usenet are secondary. I don't use ntl mail simply because I have my own domains and manage them myself and use Sendmail etc. as mentioned by others. It's a personal thing ;) Many others have different views and I respect that. Perhaps ntl should do what many other ISPs do and offer a bare bones service with no additional services at a lower cost, it may benefit many users.

Re: [Merged] NTL Increasing BB Speeds
 

Ah! If only.... I'm in an area which couldn't receive ADSL, but now the BT site says, yes you can have ADSL but probably not the faster one. I wouldn't like to go back to 128k (or whatever it is). Unfortunately, if I wanted to try it to see what speed I could get, I'd have to have a BT phone line fitted first which they could test. Catch 22 it seems.

I'd still like to see a tiered system. Much more fair IMHO.

Okay, perhaps not every time NTL does load balancing, but it does seem to happen after a notice has appeared on the Status page saying that load balancing has/is being carried out in my area. Maybe a co-incidence, but it has happened quite often.

When everything is working, it works well, if you get my meaning. The phone has been okay since it was installed. The TV is okay (apart from the EPG as you say), and the BB is quick. Problem is when something goes down, NTL are slow to respond, do not release information, and some of their CS agents leave a lot to be desired. I've telephoned CS for a fault, gone through the normal reboot etc., been told an engineer will call, then later find out their has been a global fault. Why don't the CS agents know about this. They should have this information at hand. Similarly, when my STB died, an engineer couldn't come for a week. A couple of days, yes, but a week is ridiculous. The email problems are another example of no information. And the story of virus attacks and spam is stretching the truth methinks.

Where? I can't get a guaranteed high-speed ADSL connection, and no other cable companies are around my area. NTL has the monopoly. As I've said before on this site, I'm keeping my fingers crossed hoping that the BB over the electricity supply is a technology which works and is introduced into my area. Now that would be nice.

I'm already moving my email across to a mailbox on my web site, to overcome the spam issue. But I don't think we should have to do this. Afterall, NTL's prices aren't bargain-basement now. Okay, I don't mind paying, but I want good service in return.

Re: [Merged] NTL Increasing BB Speeds
 

all the upgrade is going to do is put more stress on a allready over subscribed service lets leave it as it is

Re: [Merged] NTL Increasing BB Speeds
 

Sorry for being an off-topic whore, I've just had 1mb (to be 1.5mb later this summer ;)) installed at my new home, given it a quick run looks good.

My bandwidth with work (I work from home) comes in at the moment around 35 gb - 40 gb a month. Just so I'm aware, what happens if I break this fabulous cap continually?

As for the upgrades, I was one of the first retail customers of the original NTL broadband service for the Stoke-on-Trent area, and experienced a lot of problems with it. Tech support were great then, and it's partially the support which made them my first choice for the new place (living outside their area right now).

The upgrade is good, very good. £3 for 500kb/s is great news. I'm paying £28 for 512kb/s ADSL right now, so an extra tenner for three times the speed looks good from where I'm standing. Add to that my three months half price and I'm having a giggle and a few extra nights down the local :P

As for announcing the speed changes before implementation, I think this is a wise move. It gives them time to examine their infrastructure in case of problems.

Re: [Merged] NTL Increasing BB Speeds
 

What do you do, run napster!
get a business line. ;)

Re: [Merged] NTL Increasing BB Speeds
 

Good stuff. :)


I'll bet your neighbours who can't online game etc, love you. ;)


ntl will write to you (apparently)


That's good to hear. :tu:


Not that great when you consider the cap/lousy mail servers etc, coupled with the fact that DSL is coming down in price-Pipex (for example) off a 1 meg (un capped) service for £33.00-now that's good. :D


How come Telewest have already finished theirs then (2 weeks ahead of schedule)?

Re: [Merged] NTL Increasing BB Speeds
 

No I run a web development consultancy, so I upload somewhat and download documental packages, game demos and watch music vids on dotmusic et al.

35 - 40 Gb per month isn't particularly excessive, I don't think.

Also, I see a loophole in the AUP. They state if you exceed 1Gb three days running you get a letter. What happens if I 24/7 max out for two days...I haven't exceeded three days running so can I tell them to go jump? That's hypothetical, incidentally, I couldn't max out that kind of connection for more than an hour, hehe.

Re: [Merged] NTL Increasing BB Speeds
 

Never affected them, I'm considerate enough to download much of it while I'm sleeping.
Yeah, DSL prices are coming down. For me though the price is OK, I didn't hear alarm bells ringing when I compared it to what I'm getting now.
You tell me, then we both know? :P

:edit:

The bb was setup at install (my father oversaw) through a STB, I wasn't happy with this so called sales earlier who actually apologised and have arranged for a free switchover to a cable modem next Tuesday.

Re: [Merged] NTL Increasing BB Speeds
 

Also bear in mind that the limit is on downloads and not uploads, so if your 40Gb/month is 50% uploading then it shouldn't affect you :)

Re: [Merged] NTL Increasing BB Speeds
 

Good call. :tu:


Wait until you can't get at your mail for days on end, & your browsing is pi$$ poor due to pathetic caches. ;)


Because TW are an organised customer focused company (the total opposite of ntl IMHO)

God help the TW customers when the 2 merge-they won't know what's hit them. :erm:

It will be just like when C&W sold out to ntl a few years ago.....:cry:

:welcome: to the site BTW. :)

Re: [Merged] NTL Increasing BB Speeds
 

hasnt this topic now died a death considering no-one has anything on-topic to say anymore?

Re: [Merged] NTL Increasing BB Speeds
 

Who says they sleep at the same time as you ?

Re: [Merged] NTL Increasing BB Speeds
 

Haha, that's a good point actually.

1.5mb free upgrade,
 

my m8 has told me that if u have a set top box u will not get ur free upgrade too 1.5mb from 1mb..cause the box only does 1mb max,,,is this true,..im a bit annoyed if it is,,,as im on a setbox and want the modem,,,but will i have too pay for this too be put in..cheers:)

Re: 1.5mb free upgrade,
 

I would think those on 1mb STB would receive aSACM to allow the upgrade.


IMPO that is what will happen

Re: 1.5mb free upgrade,
 

*Moved to BB Support & Discussion, & merged with the Speed Increase thread*


From what I have read here at CF, NTL's 1Mb to 1.5Mb increase *will* also happen for Broadband via Set Top Box (STB) users, as well as for Standalone Cable Modem (SACM) users (unlike Telewest's 1 to 1.5Mb increase).

But, there are apparently "issues" for some people with the current 1Mb STB BB service, so I assume they would also occur for some (upcoming) 1.5Mb STB BB users too. I can't think of any recent threads offhand, but I have seen posts saying that 1Mb BB via a STB is "flaky" etc.

I think NTL give people SACMs if they have a problem with BB using an STB.

See this:

http://www.cableforum.co.uk/board/sh...5&postcount=84


:)

Re: [Merged] NTL Increasing BB Speeds
 

Well I spoke to someone in BB at ntl today, and they were quite happy to arrange for an engineer to call next Tuesday to install me a SACM.

So, if you want to swap over, give them a bell.

Re: [Merged] NTL Increasing BB Speeds
 

It doesn't say that. It says you will be contacted if you exceed 1GB 3 times in 14 consecutive days.

Re: [Merged] NTL Increasing BB Speeds
 

The STB will do > 1.5Mb fine (see thread elsewhere about me having 10Mb on it), if people want to install you a SACM it's up to them, but it's always struck me as a waste of time. The box itself is capable, and the STB service is included in the planning for the upgrade (well, it was last time I looked).

There have been problems with 4000s and 1Mb but afaik they've been fixed/are being fixed. The newer Samsung STBs should be perfectly ok too (since they essentially contain a Samsung SACM).

One consequence of all this is that the low-speed SACM and STB services will finally be the same (300k) rather than being faster on STB as at present.

Re: [Merged] NTL Increasing BB Speeds
 

I know I'm mad for even suggesting it, but for £2 more you could get double the speed with AOL ;)

You just have to weigh up who's the worst, AOL or NTL :D

and just don't install any of the AOL software if you can avoid it.


Alternatively for £3 less you can get what will be 750kbps with NTL (eventually), though your upstream will be half the speed it was with ADSL.


Not really a waste of time for those who don't want NTL's TV service ;)

And besides the dedicated cable modems are capable of up to 30Mbps (theoretically), and I know for a fact they work fine at 3Mbps ;). They're also a damn sight smaller than an STB :D

Re: [Merged] NTL Increasing BB Speeds
 

Did you have to re-enter into anothre contract? Any charges?

Re: [Merged] NTL Increasing BB Speeds
 

My pace DI TV 4000 had problems with upload on the 600k service, Customer service refused to arrange for a SACM, so we cancelled TV services and got a SACM installed - Freeview gives alot of what we used NTL for, for cheaper... one off investment.

The SACM handles things fine - just leave it on all the time and everythings perfect.

Re: [Merged] NTL Increasing BB Speeds
 

Also your STB is normally near your Set, not your PC. Elegant solutions requiring customer spend to integrage CAT5 into the house or buy wireless, often a fairly unattractive box to sit near the TV, emmitting microwaves that can interfere with the picture.

Re: [Merged] NTL Increasing BB Speeds
 

Anybody know when these upgrades actually take place?

Re: [Merged] NTL Increasing BB Speeds
 

'late summer'

Re: [Merged] NTL Increasing BB Speeds
 

ahh i see. thanks,maybe ill hang on to my 600k service instead of opting for BY afterall.Or maybe not,still weighing up me options.

Re: [Merged] NTL Increasing BB Speeds
 

Well, I've only recently been installed (within the last month). No charges apply and I don't start a new 12 month contract.

Re: 1.5mb free upgrade,
 

There are some cases where 1mb can be problematic on certain models of set top box, but this is a tiny minority. I run 1mb via set top box and it's brilliant.

Ultimately, if a customer absolutely insists they want a SACM, this would not be refused, even if they want to keep the set top box. But if there's no problem with the service via Set Top Box and it's just the customer's own personal preference, then obviously this would normally involve a new 12 month contract.

Each case is always taken on its merits.

Re: [Merged] NTL Increasing BB Speeds
 

You can't 'opt for BY' if you have ntl. :confused:

Re: [Merged] NTL Increasing BB Speeds
 

well i dont normally hijakc a thread without introducing myself, but this was soemthing that has been a bug bear of mine.

I have a SBT (set top box.) and the 600k service, but heres my beef, my stb crashes for no reason TV still works but pc will n ot resolve ips or anything. After a reset (30 secs off on) all is fine again. was wondering if i should ask ntl for a seperate cable modem cuz i never actually got the choice between the 2 when we had cable installed. Reason being aslo that we prefer to switch everythingoff down stairs before going to bed, but for me to work into the lat ehours means that the stb is on.

Anyway glad i found somehwere like this and hope to pick usefull things up.


/me right wheres the intro section....

H

Re: [Merged] NTL Increasing BB Speeds
 

What Area are you in ? :) I might be able to help

Re: [Merged] NTL Increasing BB Speeds
 

heres my question when is the speed increase to come in ex :) cwc

Re: [Merged] NTL Increasing BB Speeds
 

And here is my answer :LOL: When its ready to be rolled out

I dont know yet to be truthfull. When i know and can tell you i will :)

Re: [Merged] NTL Increasing BB Speeds
 

Thought it might be a good question :Peaceman:

Re: [Merged] NTL Increasing BB Speeds
 

'Late Summer' is all ntl have said (TW have already finished theirs-2 weeks ahead of schedule too ;) )

Re: [Merged] NTL Increasing BB Speeds
 

It is and as soon as i can say i will :) Honest

Re: [Merged] NTL Increasing BB Speeds
 

:Yikes: You mean 'coming soon' really means 'after everyone else'.

Well that's hardly a new idea ;)

Incog.

Re: [Merged] NTL Increasing BB Speeds
 

Ahh Neil maybe i didn't make myself clear. The switch to BY will obviously include a switch to BT ;)

Re: [Merged] NTL Increasing BB Speeds
 

Erm, if by "BY" you mean Telewest's "Blueyonder" cable broadband service, then switching to a BT phoneline will not help you: Telewest's Blueyonder cable broadband requires that you live in a Telewest cabled area. If you live in an NTL cabled area, then it is not possible to get Telewest cable broadband (& if you live in a Telewest area, it is not possible to get NTL cable).


Or was the "BY" in your previous post just a typo for "BT"? :confused:

Re: [Merged] NTL Increasing BB Speeds
 

wierd!

Re: [Merged] NTL Increasing BB Speeds
 

yeah i spose i should have updated my profile. I live in the north east Sunderland to be exact. We had an ntl engineer out a while back and he put "filters" on our stb but it still does the random crash thing. gets a bit annoying whn it happens halfway through a game or bank transfer....

H.

Re: [Merged] NTL Increasing BB Speeds
 

I dont work in that area however i am sure there are members on this site from that area that might help you. Sounds to me like you need a engineer to revisit and check you levels and settop.

Re: [Merged] NTL Increasing BB Speeds
 

reminds me of the digital tv when it came out coming soon :angel:

Re: [Merged] NTL Increasing BB Speeds
 

cheeky ! it will be here by the end of summer (2009)

Re: [Merged] NTL Increasing BB Speeds
 

You think it will be that soon:rolleyes:

Re: [Merged] NTL Increasing BB Speeds
 

Oh yea of little faith ;)

Re: [Merged] NTL Increasing BB Speeds
 

Me surely not:angel:

Re: [Merged] NTL Increasing BB Speeds
 

anyway just remembered summer that could mean any time

Re: [Merged] NTL Increasing BB Speeds
 

Hmm, my mate phone NTL up, and he said that they said it's happening in June (this month). He said they also said that it's happening THIS week, Sunday at the latest. I'm not sure if this is true though, I might just ring NTL up my self and find out.

If it is true, then YES!!! :p: :D

Best not to get my hopes up though :angel:

Re: [Merged] NTL Increasing BB Speeds
 

oh i do love rumours... where do some people get their information from.

no comment from me :)

Re: [Merged] NTL Increasing BB Speeds
 

Nice while it lasted...