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-   -   50M : Think Broadband Ping Monitor Results (POST YOURS) (https://www.cableforum.uk/board/showthread.php?t=33675644)

pip08456 10-05-2011 22:57

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35233253)
how is your ip changing do you keep turning the router off? or do they force a disconnect to change the ip?[COLOR="Silver"]


.

Happens automatically Chrys, Modem never turned off most likely due to lease time, don't forget although VM's dynamic most times the IP is "sticky"

Chrysalis 10-05-2011 22:58

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pip08456 (Post 35233542)
Happens automatically Chrys, Modem never turned off most likely due to lease time, don't forget although VM's dynamic most times the IP is "sticky"

even on dialup the ip only changes on a disconnection. So for your ip to change there must be some sort of downtime happening, I know some EU dsl isp's forcefully disconnect daily to change ip's so am wondering if thats what BT are doing or if its simply your modem dropping out.

Skie 10-05-2011 23:02

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by _wtf_ (Post 35233030)
Until gamers start leaving and they get a reputation for not being gamer friendly

They sort of already are thanks to their hamfisted throttling. Now we just need to prod some of the right people into comparing jitter across providers and VM will look like muppets.

Especially now that VM are taking out huge adverts in gaming mags saying how good their service is for gamers. :erm:

pip08456 10-05-2011 23:04

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Could be either Chrys but as it happens aropund 4 am I don't feel like staying up just to see.

It doesn't really bother me except to keep changing the IP for the TBB Monitor.

Vector 12-05-2011 10:51

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Hi guys,

Need a bit of help with this monitor, it seems somethings blocking it -

http://www.thinkbroadband.com/ping/m...456e8997ae.png

I'm guessing it's the SHub, as it worked perfectly when I was with BE, though I'm not sure at this point cause I've done what I think is everything there is to get it working.

What I've done thus far;

http://urimg.net/images/capturxqx.png

http://urimg.net/images/capturkyk.png


Any help appreciated, thanks.

pabscars 12-05-2011 10:59

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Double check respond to ping is still ticked, I've heard a few people claim to have ticked this option but for some reason it hasn't worked.

I'm also guessing you've already checked to see if it actually is your wan IP that's being pinged by the TBB monitor

Vector 12-05-2011 13:51

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I had to make a new monitor, seems to be working now.

https://www.cableforum.co.uk/images/...011/05/112.png

pabscars 12-05-2011 15:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Vector (Post 35234622)
I had to make a new monitor, seems to be working now.

I can only assume you were pinging the wrong IP addy, at least it's sorted now though :)

craigj2k12 12-05-2011 16:26

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35234532)
Double check respond to ping is still ticked, I've heard a few people claim to have ticked this option but for some reason it hasn't worked.

I'm also guessing you've already checked to see if it actually is your wan IP that's being pinged by the TBB monitor

when i was using the superhub, it wasnt responding to pings with it ticked or unticked... god the amount of time i spent doing factory resets on that thing, one i did a restore, and ticked the box it started working

Skie 12-05-2011 18:26

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
[img]Download Failed (1)[/img]

That 9-11am 'blip' of low latency is interesting. But overall, the local network seems to have improved quite a bit these past few weeks.

craigj2k12 12-05-2011 18:46

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Skie (Post 35234894)
http://www.thinkbroadband.com/ping/s...12-05-2011.png

That 9-11am 'blip' of low latency is interesting. But overall, the local network seems to have improved quite a bit these past few weeks.

you have the same setup as mine (RT-N16 with tomato), its pretty good me thinks. I was running DDWRT but wireless was a bit iffy with one of my laptops, its fine under tomato ;)

Chrysalis 12-05-2011 22:55

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
tomato works on the dir615? I cant find a device list. Also does the same firmware file work on all routers?

_wtf_ 12-05-2011 23:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.polarcloud.com/tomatofaq#...ll_this_run_on

Chrysalis 12-05-2011 23:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
ta, so is quite limited then compared to ddwrt.

zekeisaszekedoes 13-05-2011 00:16

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Everything short of high-capacity business networking solutions are limited compared to DD-WRT. That it's still free and the main developer isn't a millionaire, well, it's an injustice I suppose.

adzii_nufc 13-05-2011 00:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...13-05-2011.png

Someone has stolen my pings :(

zekeisaszekedoes 13-05-2011 11:35

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
[img]Download Failed (1)[/img]

https://www.cableforum.co.uk/images/...011/05/108.png http://www.pingtest.net/result/40338831.png

Oh yeah. Big improvement, just as I was boasting about. Not sure what's up with the flashes of latency but since the connection is new maybe that has something to do with it; definitely seems more stable as it gets further along.

http://www.thinkbroadband.com/ping/s...07-05-2011.png

As comparison, here's the sign of congestion on the old legacy network, although it's nowhere near as bad as some I've seen.

Believe it or not, this is the best day in May for the old setup... it's been acting oddly ever since VM commendably did the upload speed upgrade months ahead of schedule. Some of the graphs had massive latency spikes, although I'm willing to attribute that to unusually high P2P traffic in the household recently.

That aside, the Ambit 250 was having trouble hitting the 2Mb mark; 1.6Mb was more likely although download speeds were spot on 20Mb most of the time. Still, it was a damn good modem all the way up until retirement, and it's nice to be on the DOCSIS3 network ready for the jump to 50Mb.

Skie 13-05-2011 18:30

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by craigj2k11 (Post 35234935)
you have the same setup as mine (RT-N16 with tomato), its pretty good me thinks. I was running DDWRT but wireless was a bit iffy with one of my laptops, its fine under tomato ;)

It is a solid little beast :monkey: I'm pretty sure the box mentioned being able to handle 5,000 connections. Which is more than enough. I bet the superhub would be on fire at that many, if it hadn't required rebooting first.

craigj2k12 13-05-2011 18:34

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Skie (Post 35235802)
It is a solid little beast :monkey: I'm pretty sure the box mentioned being able to handle 5,000 connections. Which is more than enough. I bet the superhub would be on fire at that many, if it hadn't required rebooting first.

the superhub burn up at 350

Bullstein 13-05-2011 19:23

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I got upgraded to 100MB from 50MB service today

Very helpful VM engineer agreed to set up my vnmg300 and took the superhub away with him
http://www.cableforum.co.uk/board/12...0-page-22.html

I'm a happy chap :)

Tivo2011 13-05-2011 22:51

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...13-05-2011.png
Help...

pip08456 13-05-2011 23:09

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Nice packet loss there!

Bullstein 13-05-2011 23:52

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
jesus !!!!!

Tivo2011 14-05-2011 07:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Is that bad? My Tivo was also complaining about lack of network...I could not get through to support - Arrrrrhhhhhh that music!

http://www.thinkbroadband.com/ping/s...14-05-2011.png

As always, things look so much better in the morning :)

Bullstein 14-05-2011 08:11

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Yeah m8 SO much better now :)

slef2003 14-05-2011 15:47

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I called support three times today...1st occasion cut off whilst waiting for support to get back from talking to 2nd line support, 2nd occasion call quality was so bad that we had trouble making each other out and on thethird occasion was told that I had to provide explicit evidence to show that I was having a problem.....but that a broadband quality monitor from thinkbroadband was not acceptable!!

https://www.cableforum.co.uk/images/...011/05/104.png">https://www.cableforum.co.uk/images/...011/05/104.png

Any advice on way forward? I have been suffering from latency issues ever since sooperhub and 50Mb service have been installed. Previous 9 years have been rock solid but now getting latency problems gaming and finding that I am buffering a lot more in youtube etc

Bullstein 14-05-2011 17:51

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
https://www.cableforum.co.uk/images/...011/06/132.png


I get similar problems with gaming. Wish those pesky spiky periods didn't have to occur as I have no problems during the non-spiky periods :(

zekeisaszekedoes 14-05-2011 19:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
All my spikes were caused by LAN traffic (the biggest one was when I set unthrottled P2P uploads), or rebooting the router. The modem itself has been nice and steady, even today when a bunch of websites haven't worked (including http://ign.com) presumably because of some problem at the headend in my area.

http://www.thinkbroadband.com/ping/s...13-05-2011.png

Neo-Tech 14-05-2011 19:12

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...14-05-2011.png

Mine's pretty appalling today. Not used much either.

Haven't received my SamKnows kit either, all adds up really.

Jonny4911 14-05-2011 21:09

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Mine's been amazing since the hayes upgrade (and when the finally fixed my upstream channel width)
Okay, there really shouldn't be any tall yellow bits, but what can you expect it's VM, i would call my ping pretty much perfect (bar some slight packetloss, which everyone on the Hayes uBR is having?)

http://www.thinkbroadband.com/ping/s...14-05-2011.png

andre321 15-05-2011 07:25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Aw, now I'm jealous. Here's mine since the upgrade (also Hayes):
https://www.cableforum.co.uk/images/...011/05/102.png

Sirius 15-05-2011 16:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Latest showing the samknows kit doing it thing. :shocked:

It seems to be having a bit of a fit. So have just rebooted the unit.

https://www.cableforum.co.uk/images/...2011/05/95.png

zekeisaszekedoes 15-05-2011 18:19

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...15-05-2011.png

Just another glorious day of great service. I don't much care for online gaming, but I'm tempted to try a bit just to take advantage of the low latency, unless of course someone in the house beat me to it.

As a side note, there are over a dozen devices connected to the network. So many and growing that I'm probably going to get a router with gigabit ports on WAN/LAN sides and an unmanaged 16-port 10/100/1000 switch. The connection as it is with four routers (three spurred off the main DIR-615 and acting as switches) is rock solid though, even more so than with the Ambit 250.

pabscars 15-05-2011 22:27

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sirius (Post 35237047)
Latest showing the samknows kit doing it thing. :shocked:

It seems to be having a bit of a fit. So have just rebooted the unit.

https://www.cableforum.co.uk/images/...2011/05/95.png

Ouch Sirius, it's started getting a wee bit congested there

TheCrow 16-05-2011 21:48

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Here is mine...

https://www.cableforum.co.uk/images/...2011/05/96.png

I sure hope virmin get rid of this new p2p management as gaming at the moment is becoming impossible.

I've not managed to finish a game of BFBC2 due to getting kicked from missing packets.

zekeisaszekedoes 16-05-2011 22:33

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Ouch, packet loss and latency are too high even if you're on legacy network. :(

[img]Download Failed (1)[/img]

Mine's still alright. I think it's top quarter service in my area with DOCSIS3, not that the legacy was too bad.

pip08456 16-05-2011 22:54

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
OK, I'll show off!!!

[img]Download Failed (1)[/img]

craigj2k12 16-05-2011 22:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pip08456 (Post 35238233)

is that your infinity, or something else?

pip08456 16-05-2011 22:57

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
It shows what it is,.

A VPN.

Ignitionnet 16-05-2011 23:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by slef2003 (Post 35236446)
Any advice on way forward? I have been suffering from latency issues ever since sooperhub and 50Mb service have been installed. Previous 9 years have been rock solid but now getting latency problems gaming and finding that I am buffering a lot more in youtube etc

I'm amazed you're seeing Youtube issues with that little tickle of congestion there. I was able to stream Harry Potter and the Deathly Hallows part 1 even with this latency last night:

http://www.thinkbroadband.com/ping/s...15-05-2011.png

They won't accept it as a fault anyway, it won't come close to the threshold for escalating.

---------- Post added at 23:05 ---------- Previous post was at 23:04 ----------

Quote:

Originally Posted by Sirius (Post 35237047)
Latest showing the samknows kit doing it thing. :shocked:

It seems to be having a bit of a fit. So have just rebooted the unit.

https://www.cableforum.co.uk/images/...2011/05/95.png

Hrm looking at the way the load sloped down yesterday I'd say you've some upstream congestion there.

I'm sure you know the capacity planning rules :)

Chrysalis 17-05-2011 00:21

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
ignition you uploading 24/7 like you hinted on your VM post to get above threshold? ;)

Sirius 17-05-2011 07:00

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I will have to make a few calls this morning to see what they did at 01.00 and 03.00 !!!!

[img]Download Failed (1)[/img]

speedtest result

https://www.cableforum.co.uk/images/...2011/05/87.png

Neo-Tech 17-05-2011 15:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by zekeisaszekedoes (Post 35238206)
Ouch, packet loss and latency are too high even if you're on legacy network. :(

http://www.thinkbroadband.com/ping/s...16-05-2011.png

Mine's still alright. I think it's top quarter service in my area with DOCSIS3, not that the legacy was too bad.

I wouldn't say yours is bad at all. Compared to others on here.

asbo dog 18-05-2011 20:20

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
virgin media 30mb on improved upload cpc3-oldh9-2-0-
before the packet loss is the best it gets, not good compared to the low latency and jitter plusnet use to give me. 16ms 24/7 with 1-2 jitter

the packet loss is where the engineer was here sorting the upstream power levels out, which is what the useless forum staff ordered to try and solve the rubbish latency an jitter out.

sick of checking the latency out before i dare go near the xbox to fly the planes in battlefield 1943.

i tell me self it could be worse as some of there other customers are dealing with treble fig latency 24/7. shame as i had a interleaved adsl connection that gave 34ms 24/7 to bbc and that was through a post office connection

a few PN fttc and adsl graphs here which i asked for to shame VM into doing somthing
http://community.plus.net/forum/inde...c,95759.0.html

http://www.thinkbroadband.com/ping/s...17-05-2011.png

pabscars 18-05-2011 20:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Sirius (Post 35238448)
I will have to make a few calls this morning to see what they did at 01.00 and 03.00 !!!!

http://www.thinkbroadband.com/ping/s...17-05-2011.png

speedtest result

https://www.cableforum.co.uk/images/...2011/05/87.png

Did you manage to get any answers Sirius

zekeisaszekedoes 19-05-2011 15:17

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...19-05-2011.png

Jesus, that switch is really bringing the packet loss down and keeping latency levels more steady. Much better than the old method I had of rigging dozens of things up to one broadband connection.

Efour 20-05-2011 10:01

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
really so you think yours are bad

http://www.thinkbroadband.com/ping/s...20-05-2011.png

That BLIP was me yesterday downloading/uploading some torrent stuff - The rest is normal for the past few weeks... What would you do in this situation.. Ive already tried to speak to VM on their official forums but im told there are no utilisation problems..... How more obvious can this be ?

Chrysalis 20-05-2011 10:08

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Efour they turn the shaping off 4 hours too early in your area, your graph is the first I seen where there is a clear change at midnight.

Efour 20-05-2011 10:09

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Hi can you explain that in layman's terms please? I want to call them today and be armed with some knowledge.

thanks

Chrysalis 20-05-2011 10:12

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
not really relevant to what you were asking, as far as the answer you want I suggest emailing the CEO to get the CEO office to respond.

Efour 20-05-2011 10:24

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
hmm ok so my only option is to throw the toys out of the pram? nothing a tech or change to 30 or 50 mbit will fix?

If i changed upto 50mbit would that put me on a different circuit/profile anything? Would it be likely to improve this situation or is it that its at capacity and nothign can fix it.

Stephen 20-05-2011 10:44

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
My current connection on 50MB with the Superhub.

[img]Download Failed (1)[/img]

pabscars 20-05-2011 10:51

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Efour (Post 35241095)
hmm ok so my only option is to throw the toys out of the pram? nothing a tech or change to 30 or 50 mbit will fix?

If i changed upto 50mbit would that put me on a different circuit/profile anything? Would it be likely to improve this situation or is it that its at capacity and nothign can fix it.

What tier are you currently on Efour

Welshchris 20-05-2011 11:01

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...20-05-2011.png

Connection seems ok here still

zekeisaszekedoes 20-05-2011 11:10

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Efour (Post 35241075)
really so you think yours are bad

Not at all; I'm just pointing out incremental improvements to the service in my area. I think the reason it's quite consistent is that I live in the British equivalent of a backwoods redneck town filled with toothless simpletons who can barely operate a browser. :D

I'd definitely report that service. It's not the worst I've seen, but the latency shouldn't regularly be off the chart like that.

Quote:

Originally Posted by Stephen (Post 35241110)
My current connection on 50MB with the Superhub.

http://www.thinkbroadband.com/ping/s...20-05-2011.png

Interesting; this continues the trend of minimum latency being ~5-10ms higher on superhub connections.

Welshchris, that's one of the top 10% I've seen, very nice, although like me you're getting tiny spikes once or twice a day. Wonder what causes that...

Efour 20-05-2011 13:08

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35241114)
What tier are you currently on Efour


Hi there im currently on 20mbit...

I don't need the extra bandwidth but if it were to make gaming and using the internet in peak hours viable ill consider it

ADSL is not an option for me.

Neo-Tech 20-05-2011 15:57

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...19-05-2011.png

Superhub just decided to reboot itself for no reason whatsoever, nice.

Mr.A.2009 20-05-2011 23:05

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
https://www.cableforum.co.uk/images/...2011/05/73.png

Numerous emails and phone calls and keep getting 'it should be fixed by tomorrow' its been the same message since the last time I posted my graph here.

I have a question if someone would be kind enough to answer: Would upgrading to the 30mb service using the docsis 3 network improve things?

Also, are my power levels good? Because I've had 2 engineers booked and cancelled because of my power levels. Both times they were cancelled because there was an on going fault in my area and was told they weren't necessary :confused:

Downstream Lock : Locked
Downstream Channel Id : 109
Downstream Frequency : 306750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 24.9 dBmV
Downstream SNR : 40.8 dB

Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 35800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 5120 Ksym/sec
Upstream transmit Power Level : 44.7 dBmV
Upstream Mini-Slot Size : 4

Sorry for hijacking the thread. I'm at a loss here.

Thank you in advance.

Neo-Tech 20-05-2011 23:17

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Wow. Your downstream receive power level is insanely high, surprised you've even got a connection!

That definitely needs lowering, and if it's an area fault like they say, it should fix itself.

You also seem to be on the QPSK modulation which is more noise tolerant and could be contributing to the TBB graph, although I'd wait for someone like Igni to comment on that in more detail.

Welshchris 21-05-2011 02:54

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Neo-Tech (Post 35241614)
Wow. Your downstream receive power level is insanely high, surprised you've even got a connection!

That definitely needs lowering, and if it's an area fault like they say, it should fix itself.

You also seem to be on the QPSK modulation which is more noise tolerant and could be contributing to the TBB graph, although I'd wait for someone like Igni to comment on that in more detail.

i agree he needs it dropped by atleast 20dBmv to be sure.

Chrysalis 21-05-2011 03:46

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
neo tech is correct on both things. High power level and the QPSK channel likely causing congestion.

Sirius 21-05-2011 09:49

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35239744)
Did you manage to get any answers Sirius

Just network maintenance

https://www.cableforum.co.uk/images/...2011/06/99.png

cook1984 21-05-2011 10:41

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
It is interesting to see how badly STM is failing.

At 9-10PM when everyone's P2P apps kick back in (either via their built-in scheduler or people manually starting them) latency goes through the roof. I have been seeing that for years. Late evening gaming is a waste of time.

During the early evening 6-9PM despite the STM it is clear that Virgin have capacity issues. How about instead of rolling out ever faster speeds they fix their network first?

All STM has managed to do is spread the problem over a longer period (5PM-1AM). I have always said it was an idiotic plan for the above reasons, and also because by the time it kicks in the "damage", or rather the over-utilisation, has already occurred.

Chrysalis 21-05-2011 11:09

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
STM is near useless to be honest on the upload, the limit is extrememly generous.

zekeisaszekedoes 21-05-2011 11:31

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Mr.A.2009 (Post 35241605)
I have a question if someone would be kind enough to answer: Would upgrading to the 30mb service using the docsis 3 network improve things?

Well, superhot power levels aside (get them turned down by a tech before your modem fries) consider the following.

Average "bad day" on legacy
http://www.thinkbroadband.com/ping/s...08-05-2011.png

Average day (generally) on DOCSIS 3 overlay
http://www.thinkbroadband.com/ping/s...20-05-2011.png

So yeah, in my very subjective experience (both of those snapshots are mine), the latter is far better. Although of course I'd factor in the VMNG300 running far below it's maximum and the Ambit 250 running close to it's maximum.

Efour 21-05-2011 11:43

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Time for me to try an upgrade

Neo-Tech 21-05-2011 19:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Efour (Post 35241799)
Time for me to try an upgrade

Get a tech out first to get your existing connection fixed!

pabscars 21-05-2011 20:09

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Efour (Post 35241799)
Time for me to try an upgrade

If you upgrade to 50 Mbps you will automatically get a tech visit, once there get him to tweak your levels at the cabinet.

Fingers crossed it will sort your issues dude

---------- Post added at 20:09 ---------- Previous post was at 19:55 ----------

Quote:

Originally Posted by Sirius (Post 35241723)

Thats looking a tad better :)

Only reason I'm asking is, I would move back to VM if they sort the local issues out.

Neo-Tech 21-05-2011 23:51

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pabscars (Post 35242141)
If you upgrade to 50 Mbps you will automatically get a tech visit, once there get him to tweak your levels at the cabinet.

Fingers crossed it will sort your issues dude

---------- Post added at 20:09 ---------- Previous post was at 19:55 ----------



Thats looking a tad better :)

Only reason I'm asking is, I would move back to VM if they sort the local issues out.

*insert a facepalm here for me*

Mr.A.2009 23-05-2011 16:37

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
https://www.cableforum.co.uk/images/...2011/05/73.png

I've got a tech coming out on Thursday to install my new 50mb service. Hoopefully things improve, if not then I have 28 days to cancel. It possibly cant get any worse than that lol.

AaronCooper 26-05-2011 03:18

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/m...59215d29e9.png

The spike at around 1pm was me downloading, quite pleased with the results.

Ignitionnet 26-05-2011 09:27

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
My graph is looking at its best since I got it. Of course this is probably something to do with the area fault an hour ago that forced me to reboot the CPE after 20 minutes of no service. :)

As people come back online no doubt it'll degrade but in the interim..

--- 194.168.4.100 ping statistics ---

15 packets transmitted, 15 packets received, 0% packet loss

round-trip min/avg/max = 7.4/8.6/11.4 ms

--- www.bbc.net.uk ping statistics ---

15 packets transmitted, 15 packets received, 0% packet loss

round-trip min/avg/max = 10.4/13.6/29.3 ms

Chrysalis 26-05-2011 09:32

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
mine has calmed down again now, when I first put back the in the vmng300 latency didnt much improve (on the graph, other tests were improved) over the superhub but after a short time it improved again although I reckon my jitter is a bit higher than 1-2 weeks ago. Probably in line with user growth. From, what I know my area no longer has a 8 week backlog for installs so demand has calmed down a bit :) although still 3 week wait.

pabscars 26-05-2011 10:28

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Ignitionnet (Post 35244986)
My graph is looking at its best since I got it. Of course this is probably something to do with the area fault an hour ago that forced me to reboot the CPE after 20 minutes of no service. :)

As people come back online no doubt it'll degrade but in the interim..

--- 194.168.4.100 ping statistics ---

15 packets transmitted, 15 packets received, 0% packet loss

round-trip min/avg/max = 7.4/8.6/11.4 ms

--- www.bbc.net.uk ping statistics ---

15 packets transmitted, 15 packets received, 0% packet loss

round-trip min/avg/max = 10.4/13.6/29.3 ms

Time to get your game face on then Igni :D and make the most of it unless your working of course.

Mr.A.2009 26-05-2011 21:43

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
20MB Ambit256:

http://www.thinkbroadband.com/ping/s...26-05-2011.png

My connection improved drastically over the past few days.

50MB Superhub installed today:

http://www.thinkbroadband.com/ping/s...26-05-2011.png

I know my power levels are extremely high on my new 50MB connection which I had installed today but the tech never even bothered to check the power levels :confused:
I rang virgin up a few minutes ago only to be told that there's an area fault and that virgin can't send out a tech to sort my power levels because of an on going area fault. The area fault in it self started on the 9th of this month, its been almost 2 weeks and still I can't get a tech out. Can i contact someone other than tech support to sort my problems out?


http://img51.imageshack.us/img51/5020/powerlevels.jpg



My speeds are fine, I'm happy with that, its the disconnections and erratic pings which are annoying!

https://www.cableforum.co.uk/images/...2011/05/60.png

JonM1988 27-05-2011 06:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Upgrading to 100mb on Monday so doing a before and after

Just started it

Prob a stupid question but I dont need to leave the browser page open to do it?

Bullstein 27-05-2011 10:07

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
https://www.cableforum.co.uk/images/...011/06/132.png


There is such variation in the quality of users graphs, VM don't do well with latency tbh

Chrysalis 27-05-2011 11:32

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Bullstein (Post 35245637)
https://www.cableforum.co.uk/images/...011/06/132.png


There is such variation in the quality of users graphs, VM don't do well with latency tbh

agreed, its this variation which I think is very wrong about the service.

pabscars 27-05-2011 12:13

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by JonM1988 (Post 35245567)
Upgrading to 100mb on Monday so doing a before and after

Just started it

Prob a stupid question but I dont need to leave the browser page open to do it?

Nah,,,, Once you've set up the TBB ping monitor it pings your external IP address, in other words it pings your router not your PC, so feel free to shut down your browser :)

JonM1988 27-05-2011 18:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Ah ok. Cheers

Heres my Live graph

https://www.cableforum.co.uk/images/...2011/05/58.png

zekeisaszekedoes 27-05-2011 20:53

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Hmmm. Minimum latency seems higher than it should be JonM. Superhub, is it?

pip08456 29-05-2011 15:29

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
[img]Download Failed (1)[/img]:D:D:D:D

craigj2k12 29-05-2011 16:02

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pip08456 (Post 35247343)
[img]Download Failed (1)[/img]:D:D:D:D

getting higher that. i suspect when it was a flat green box, that was when it was new. now people are starting to move to infinity its getting more utilised

_wtf_ 29-05-2011 16:36

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Still better than this though, don't you think?

http://www.thinkbroadband.com/ping/s...29-05-2011.png

asbo dog 29-05-2011 16:43

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
http://www.thinkbroadband.com/ping/s...26-05-2011.png

any one know what gets turned on at 4pm, i have checked central heating fridge etc for interference, oh no wait a min is 4pm when shaping kicks in to protect time sensitive packets :td:

craigj2k12 29-05-2011 16:46

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by asbo dog (Post 35247409)
any one know what gets turned on at 4pm, i have checked central heating fridge etc for interference, oh no wait a min is 4pm when shaping kicks in to protect time sensitive packets :td:

thats 5pm

its probably just the load increasing on the network

Chrysalis 29-05-2011 17:20

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by pip08456 (Post 35247343)

is that idle? that looks quite bad compared to when you signed up, yes its better than 99% of VM graphs but when you compare it to traditional adsl its in a downwards spiral.

craigj2k12 29-05-2011 17:24

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35247466)
is that idle? that looks quite bad compared to when you signed up, yes its better than 99% of VM graphs but when you compare it to traditional adsl its in a downwards spiral.

thats what I said. when he first got it, it was basically flat, you could hardly see the yellow, and there wasnt any blue on there. I think maybe as more people take up infinity its getting worse for everyone, a bit like VM

Skie 29-05-2011 17:25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
As a competing product though it is far better than VM.

This was idle from 1am until 5pm. Shocking.


http://www.thinkbroadband.com/ping/s...29-05-2011.png

asbo dog 29-05-2011 17:27

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by craigj2k11 (Post 35247413)
thats 5pm

its probably just the load increasing on the network

yep but still dont excuse VM using shaping during those hours to protect all customers but here i am stuck with dog egg latency, it dont protect me and the sales an bandwidth forecasting team certainly are not doing there sums to protect my xbox packets

on the plus side to some but not to my gaming the shaping dont effect my encypt torrent traffic as that goes line speed 24/7, so guess rest on my ubr are same and maxing p2p

Chrysalis 29-05-2011 17:33

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I am wondering how infinity can get that kind of jitter tho, docsis is not symmetrical up and down so upstream often gets congestion hence the jitter. But the way dsl works is as far as I know once you out of the local loop its fully symmetrical so traditonally adsl isps have not even come close to saturating upload capacity its always been downstream issues for them. vdsl gets much more generous on the upload tho but I would have thought there would still be no upstream congestion. So I am guessing downstream congestion is able to cause the same symptons.

craigj2k12 29-05-2011 17:39

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35247478)
I am wondering how infinity can get that kind of jitter tho, docsis is not symmetrical up and down so upstream often gets congestion hence the jitter. But the way dsl works is as far as I know once you out of the local loop its fully symmetrical so traditonally adsl isps have not even come close to saturating upload capacity its always been downstream issues for them. vdsl gets much more generous on the upload tho but I would have thought there would still be no upstream congestion. So I am guessing downstream congestion is able to cause the same symptons.

its not symmetrical, just contended differently. Hence why upload speeds on adsl are crap

Chrysalis 29-05-2011 17:56

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
the shared part of adsl where bandwidth is shared is symmetrical.

the limitation on adsl is down to the local loop tech which incidently is not shared.
there is also sdsl which uses a different local loop tech that supplies same speeds up and down.

The LLU backhauls for isp's like sky and BE, exchange VP's for isps using BT wholesale as far as I know are fully symmetrical same capacity up and down.

Hiddendeath 29-05-2011 22:54

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Ha, get a load of this. Shocking in NR5 norwich tonight and getting worse by the minute!!!

http://www.thinkbroadband.com/ping/s...29-05-2011.png

JonM1988 30-05-2011 11:26

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by zekeisaszekedoes (Post 35246048)
Hmmm. Minimum latency seems higher than it should be JonM. Superhub, is it?

Only seeing your post now mate was on a VMG300 I think it is?

Just got the Superhub installed so started a new one!

Here we go:

https://www.cableforum.co.uk/images/...2011/05/34.png

pip08456 30-05-2011 22:20

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Quote:

Originally Posted by Chrysalis (Post 35247466)
is that idle? that looks quite bad compared to when you signed up, yes its better than 99% of VM graphs but when you compare it to traditional adsl its in a downwards spiral.

It was during a period where I was backing up a 500GB hard drive so hardly idle.:D

Neo-Tech 30-05-2011 22:24

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Been away the past few days, anyway:

http://www.thinkbroadband.com/ping/s...30-05-2011.png

Packet loss all day pretty much, wrote on the VM forums and going to see what they say.

roughbeast 31-05-2011 10:57

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Here's mine. This is my first so I'm not used to reading them. Apart from a few very obvious, short-lived spikes, it doesn't look too bad to me. The troughs correlate precisely with the moment my torrent software halts and resumes all downloads and uploads.

http://www.thinkbroadband.com/ping/s...31-05-2011.png

zekeisaszekedoes 31-05-2011 12:21

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
I see I'm not the only one getting the huge but brief latency spikes that often result in packet loss. Wonder if it's a symptom of the upgrades VM are rolling out across the network.

Case in point, look how bad one of my recent ones was. It was so bad it knocked both the modem and router off and I didn't notice until later.

http://www.thinkbroadband.com/ping/s...30-05-2011.png

roughbeast 31-05-2011 13:02

Re: Think Broadband Ping Monitor Results (POST YOURS)
 
Am running without torrents for 24 hours or so, from just after 12.00 noon, just to see what that does for my stats.


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