Originally Posted by herby247 (Post 35210192)

Tough if i upset VM's plans, they have had me hanging on since DEC 2010 and upsetting MY plans i had for a tivo box LONG before April 2011!
CALL THEM!

Originally Posted by The Yank (Post 35210199)

I keep reading this bit at the bottom of my email and I'm not completely clear of what they are saying:

And an extra special offer.

We don't take entertainment lightly. And if you've got a demanding family, only a hefty package of TV, broadband and calls will be big enough to keep everyone happy. As one of our top customers, we'd love to upgrade your VIP bundle. You'll get up to 50Mb broadband and enjoy our brand new TiVo box. We'll even waive the standard £3 monthly TiVo fee. You'll get Sky Movies and Sky Sports in full HD glory. Upgrading to this experience will cost £100.55 a month. The choice is yours, simply add a TiVo box for an additional £3 a month or upgrade to a new VIP experience.

is this after the purchase of a TIVO or are they offering me a VIP bundle including TIVO for £100.55/mo?

Originally Posted by herby247 (Post 35210198)

Then when it doesn't materialise he's nowhere to be seen!

Originally Posted by RobboEdin (Post 35210200)

I accept that your opinion is different to mine. Impatient and selfish - not characteristics that I want to be associated with as I continue to wait patiently on my chance to acquire a TiVo.

Originally Posted by The Yank (Post 35210199)

I keep reading this bit at the bottom of my email and I'm not completely clear of what they are saying:

And an extra special offer.

We don't take entertainment lightly. And if you've got a demanding family, only a hefty package of TV, broadband and calls will be big enough to keep everyone happy. As one of our top customers, we'd love to upgrade your VIP bundle. You'll get up to 50Mb broadband and enjoy our brand new TiVo box. We'll even waive the standard £3 monthly TiVo fee. You'll get Sky Movies and Sky Sports in full HD glory. Upgrading to this experience will cost £100.55 a month. The choice is yours, simply add a TiVo box for an additional £3 a month or upgrade to a new VIP experience.

is this after the purchase of a TIVO or are they offering me a VIP bundle including TIVO for £100.55/mo?

Originally Posted by RobboEdin (Post 35210208)

It's clear that they are saying that you can have TiVo for the one-off payment of £149.95 and they'll add £3 per month to your current monthly bill or you should consider moving to VIP50 which costs £100.55 per month and might be better than £3 more than your current monthly outlay. Either way, you have to pay the £149.95 to get TiVo.

Originally Posted by herby247 (Post 35210198)

EXACTLY he's always about telling us we should be getting x y z on a set date or this will happen!
Then when it doesn't materialise he's nowhere to be seen!
As usual its another EPIC FAIL in the on going saga that is VM trying to launch a product and do it FAIRLY and CORRECTLY!
Still no email!
So poor!

Originally Posted by RobboEdin (Post 35210200)

I accept that your opinion is different to mine. Impatient and selfish - not characteristics that I want to be associated with as I continue to wait patiently on my chance to acquire a TiVo.

Originally Posted by muppetman11 (Post 35210213)

You are right , what doesn't help these situations now is forums and the internet.

Originally Posted by clinteastman (Post 35210210)

Few things to point out here:

1. He's more than likely working.
2. He posts on here of his own bat, he's not paid to do it and doesn't owe us anything (we owe him).
3. Emails have started going out just like he said they would.
4. Grow up.

Originally Posted by Perfect Choice (Post 35210222)

Well, rang up and ordered. Actually handled my request well except had to remind them it was a swap of my V+ and not an addition. Apart from that all ordered and install is this Saturday afternoon. Was even offered this Thursday but could not be home for that day. So a quick install was offered for a pre-registered customer.

I’ve just purchased a new car as well which I pick up on Friday, my wife said “I’m going to be all exited this weekend then� Too right, a very happy chappy and looking forward to the Tivo install this Saturday.:hyper: