Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
 

Are you expecting a call back you might want to have a read through the forum on the call back from NTL situation .

Not very good :angel:

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
 

I was going to? at less i got a email back from Mr G.. will have to get back on the phone and if no joy , i will just have send a email again and again.

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
 

Thanks for the response! Brilliant! Time to get on the phone to NTL :D

2mbit upload speed
 

Hi,

I currently subscribe to the 3mbit service and am getting between 35-37k upload. I'm thinking of downgrading to 2mbit but am put off by the 200k upload speed.

I was wondering if you guys and girls out there on 2mbit are really getting 25k upload, or is it closer to 20k.

Thanks...

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
 

In all honesty mate, I never asked about the Auto Upgrades. My mates ringing later to get his upgraded, I'll have him ask and post back ;)

Cheers

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
 

ive just had an interesting conversation with some 1 from ntl
QUOTE:the 3 meg connecton will have a 100kbit ul speed as no 1 uses it END quote

what utter baloney
i only cheked to see what was happening with my steet box as my connection has been intermittent....

regards....a bemuzed customer!!

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
 

I have a Cable Modem, currently on the 750k service. Will I be automatically upgraded to the 2mb service or will I have to ring up too? I would look through the forum but with 49 pages on this topic I think it would be quicker to just ask :)

Thanks for any help,
Mike

ntl march 14 upgrade?
 

hi i recently phoned ntl, about my upgrade as login would not work and they said i can upgrade but i would loose some deal im on atm, so they said you can wait till 14th where you will be auto upgraded. has any 1 actully been auto upgraded yet, cause i havent :\.

Re: ntl march 14 upgrade?
 

There are numerous threads already on this topic. Be more specific, what deal are you talking about? I assume the first 3 month for £xx.xx ??

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
 

yeah something like first few month cheaper, and still waiting for this auto upgrade maybe it will take a while due to all those customers ntl have.

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
 

Update

From Daniel in Customer Services Manchester at 2.30 this afternoon when i tried to upgrade.

There is a problem with the system and the samsung boxes cannot be upgraded until later this month or early next month.

So its another balls up from NTL on the upgrade.

If he put the code on the box would not upgrade and it would lose its connection permenantly.

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
 

Damn!!! I'm getting my Samsung box tomorrow...

I'll be phoning NTL anyway to try and get my upgrade just to see what they say, the nice Scottish lady I spoke to last week said I would get my upgrade tomorrow so is this a problem that has just come to light and have any Bromley users who have had a new Samsung STB installed got their 2mb or 3 mb upgrades? :confused:

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
 

I am on Bromley so it must be a Bromley Problem.

He explained that the file or hit they would send to the STB will not work they can not reverse it because the 750K config file is no longer on the system.

I could not believe it when he gave me chapter and verse on the problem.

I even mentioned cable forum and asked him to repeat it, he did so wrote it all down.

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
 

eng - new one on me - what tier were you trying to upgrade to?

Edit: The 750k silver.cm file is most certainly still out there, otherwise the thousands of 750k STBs would be sitting around blinking wondering what had happened. I think he meant the ICMS billing code tbh. And there are quite a few Samsungs on 2Mb out there by my reckoning.

Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
 

Silver 750K only going off the info received from Daniel in Customer Services

BB king am i being fed BS from Daniel in CS