Re: New Speed Upgrades 8th March. (Part 3)
 

Why is everyones going through straight away!!!! I upgraded at 2 this afto and am still waiting!

Re: New Speed Upgrades 8th March. (Part 3)
 

I tried it this morning and mine still hasn't changed :(

Re: New Speed Upgrades 8th March. (Part 3)
 

I rang again, he said I'll put you through now and that should be it on.

Still nothing.

Re: New Speed Upgrades 8th March. (Part 3)
 

Go Rammy! :D

Re: New Speed Upgrades 8th March. (Part 3)
 

I think it all depends on who you get, and how nice you are to them, in saying that I was very nice ot the very nice scottish lady, and she said it would upgrade, it has not, so I am not ringing again.

i will just wait to see what happens, whats the point in wasting time hanging on a phone.

ik
p.s. it was not my link.

Re: New Speed Upgrades 8th March. (Part 3)
 

Paul, where in Nottingham are you? Could be something to do with our UBR?

Re: New Speed Upgrades 8th March. (Part 3)
 

I just phoned and the CS person said they can't activate the speed upgrade manually it'll be done automatically area by area and couldn't even tell me when my area would be done, this was from someone on the NTL Broadband tech support (Wythenshawe, Manchester - Samsung STB).

Re: New Speed Upgrades 8th March. (Part 3)
 

Just upgraded from 1.5 > 3.0 via the web-page. All seems to have gone smoothly. SACM in Coventry CV2

:)

Re: New Speed Upgrades 8th March. (Part 3)
 

Unplugged router, resetted STB, re-provisioned pc, resetted STB, connected router... and yay! 1mb broadband :)

They suggested this, so accepted this, til my new STB is installed :)

BTW, I'm in Gosport Hampshire (PO12). Bromley Platform.

On user info screen, QOS now says stb-light.cm (meaning 1mb service)

What are the new names for the QOS cm file now ?

Re: New Speed Upgrades 8th March. (Part 3)
 

i can live w/o the update for now on this


1.40 Mbps
which is around 178.8 KB/s :D

when the update happens 178 - 330 + u think??

178 +178 ... = 356 omg will be more if i get full 3meg :D

CONCLUSION

376kb/s baby

Re: New Speed Upgrades 8th March. (Part 3)
 

woooooooooooooooooooooweeeeeeeeeeeeeeeeeeeee my samsung stb sailing nicely along at 3mb, took 2 calls and a bit of blagging but it worked :tu: :D

Re: New Speed Upgrades 8th March. (Part 3)
 

Just phoned CS after no joy with upgrade link via Ntlworld website and spoke to helpful Scottish chap. Said did he want to do the upgrade for me over the phone, I said yes and a minute after ending call my modem re-booted and I am now upgraded from 750k to 2 meg! :D

Done the speed test and all ok!

Re: New Speed Upgrades 8th March. (Part 3)
 

just rang cs to upgrade my samsung stb and he said he'll do it :D

2mb here i come

Re: New Speed Upgrades 8th March. (Part 3)
 

I just phoned again, this time i went through to number 5 on the main options (Other enquiries), he gave a MUCH better response than the NTL Broadband tech support line and said the Wythenshawe area of Manchester is due to be upgraded on Friday.

Re: New Speed Upgrades 8th March. (Part 3)
 

I have a STB and 750k, i want to upgrade to 2mb. If I phone CS and some idiot answers and has no idea what i'm talking about (the new speed upgrades) what should I tell them?