Re: TiVo
 

When being sold by sales/contact with customers once launched.

---------- Post added at 09:41 ---------- Previous post was at 09:40 ----------

Anytime between now and August. No firm date announced just yet.

---------- Post added at 09:43 ---------- Previous post was at 09:41 ----------

Phase 1 was BBCi Player, full Red Button is Phase 2.

BBCi Player launched 2 weeks ago.

Re: TiVo
 

It's all down to personal requirements. For me, the red button stuff is of no interest. Tivo has many more features to outweight the lack of the red button facility - IMO.

Others will need the red button facility and therefore Tivo won't be for them just yet. All down to what you want really. I am super happy with Tivo. Last night we were watching Ross Kemp's Extreme World which we had recorded earlier in the week from Sky 1 HD. 10 o clock came and all three recording lights came on to record a further three HD channels whilst us watching our HD recording. For me, that is more important, to have that facility to effectively record one extra channel than the V+ could.

Re: TiVo
 

Yep I never use the red button mainly because it's so slow. Truth be known there could be no red button on my current box and I would be none the wiser.

If the red button services were quicker (maybe it will be on TiVo) then I might end up using it.

Re: TiVo
 

It's up to the user whether it is a valuable service but 12 million people use the BBC Red Button every week so it is clearly very popular. I agree VM's current implementation of it is quite clunky but I found it very useful all the same, hopefully Tivo's version will be lightning fast. Sky's version is clunky too, I find the Freeview version the best but the features are of course limited.

http://www.bbc.co.uk/blogs/bbcintern...ust_servi.html

Re: TiVo
 

Good old DF, singing the company song as usual!

Re: TiVo
 

Would I not be right in thinking that the majority of people have alternate access to red button via their digital television?

Re: TiVo
 

Not everyone has an aerial connected to their TV ;)

Re: TiVo
 

You would be right but the Freeview service is very, very limited regarding video streams. Just the one is available these days.

All the text services are available on Freeview as far as I know though.

Re: TiVo
 

I'm not too bothered about Red Button. It's only really any use if your watching TV live and to be honest the wife and kids very rarely let me watch anything live.

I am looking forward to F1 in HD this year and not having to worry about HD space or random reboots.

Re: TiVo
 

Hi :waving: Fixerman

Re: TiVo
 

It's very much a personal choice , some may not be bothered about red button services , personally I an especially Premiership football which is one of the reasons I switched to Sky. I suppose VM could argue if you want red button service , stick with V+ until full red button services launch on TIVO.

Re: TiVo
 

May be an issue when Wimbledon comes round, if not fixed by then.

As a workaround, why do VM not carry the red button video streams as 'visible' channels in the EPG - as virtually all Freeview boxes do, and I recall NTL did some years ago before the existing red button was fully accessible from all boxes?

Re: TiVo
 

Why wait to release with the red button?

If it's delayed, all of us have to wait for tivo. If it's released now, those of us not bothered about red button can get tivo now and those who want red button can stick with V+ until tivo gets red buttoned.

Red button users are unaffected timescale wise and non red button users get tivo funcionality earlier.

Maybe you want to deny us non red button users the pleasure of tivo early?

Re: TiVo
 

Just that you won't be able to watch the practise on the red button service with TIVO :)

Re: TiVo
 

It is a major lacking in the service if there is no red button, you should all be united in pushing Virgin to impliment it.......otherwise you have yourselves to blame when they leave it 6 months because people are saying it does not matter...when it does!

It may not matter that it is not there at the moment for the launch, but if it is still not there in a months time, that is pretty poor in my opinion.

Re: TiVo
 

I haven't used the red button, nor plan to. Should I blame myself? Just gimme 1TB storage and intelligent recording now!

Re: TiVo
 

A major lacking to you not me as I never use it.

Virgin are implementing it at the moment and it's due to roll out in August, I can live with that.

Re: TiVo
 

No amount of pushing will make TiVo Red Button arrive any quicker. It's currently in development with the TiVo Team.

A lot of customers have multi-room subs, so it's not such a big issue for them. It's a high priority and will arrive as soon as possible.

Re: TiVo
 

I can stream it on my PC while I'm working.

Re: TiVo
 

Hi all, I might not be on the correct thread as this is my first time on CF. I am a VIP50 customer from the Cardiff area. I have noticed that the picture quality over the last 3 days has been particularly bad on both my V+HD and VHD boxes. There have also been numerous error codes appearing and a warning that some of my recordings will be deleted because I have exceeded my capacity even though it shows that the hard drive is only 25% full. Is this anything to do with TiVO updates continualy being sent out across the network? I am also a pre-release registered interest in TiVo user with VM. Still no sign of an offer from VM regarding TiVo in the Cardiff area.

Re: TiVo
 

Any errors with your existing STBs will be unconnected to TiVo

Re: TiVo
 

Many thanks BenMcr fo the quick reply. I will have to ring VMCS to report a fault. Seems to be worse after ugrading from VIP 20 to VIP 50. Don't know if there is any connection. Looking forward to TiVo when I get the chance.

Re: TiVo
 

DF, any chance of passing up our remarks about having the red button feeds broadcast "in the clear" on a few unused channel numbers?

Would be a good workaround while waiting for the red button to come to TIVO boxes.

Re: TiVo
 

Yes, I will pass it on. :)

Re: TiVo
 

A quick question. I pre-registered and entered the online draw for Tivo. I know I wont have won the machine but I am wondering am I guaranteed to be contacted by email by the Tivo team before the full launch?

Re: TiVo
 

If you pre-reg'd then, yes.

I also have a feeling that the pre reg's are going to get a good deal... don't quote me though :D ;)

Re: TiVo
 

Surely if we give you a little holiday somewhere can you reveal all the news you know but won,t tell us.

Re: TiVo
 

I would hope that the pre-regs would get the same deal as those that have already had installs outwith the free machines - £149 with no install charge and £3 per month.

Re: TiVo
 

That's about as much as I know... you are only days away from the email though :)

Re: TiVo
 

Re: TiVo
 

Hey I have just been think about TIVO and I have to say that that I am glad as I will be able to fill up the HDD so that I will have plenty to watch when the Royal wedding is on and also the following days:erm: Plenty of time till then ( i had better get thumbing )

Re: TiVo
 

Thanks DF i'm hoping we get excellent deals, if we do i'll be signing up, i hope they would be able to do something with my package to reduce my cost.

When you say day's away from an e-mail do you mean this week?

Re: TiVo
 

Go on DF
Tell me - I can keep a secret
I promise i wont tell anyone else!

Re: TiVo
 

Such a tease!!! :)

Re: TiVo
 

That is about as much as you know, I thought that i had heard that you blag your days at work:erm::D:D:D

Re: TiVo
 

Well I wasn't home when they called re: tivo comp, they said they would call later that day 3 weeks later still no call and it seems to be over. I am certain someone else is getting mine, no problem, contract is up soon so maybe my 120 a month goes elsewhere.

Not happy with this.

Re: TiVo
 

Star man!

Re: TiVo
 

Have you tried to call 150 as your account should be noted that they entered you account to call you?

Re: TiVo
 

I called them, they put me through to tivo sales, which I didn't ask for, then they checked up and said they are still calling back winners this was about 10 days ago maybe more.

Re: TiVo
 

I would keep trying as it is a free call to 150 and get this chased up or asked it to be raised as a complaint as all the times that you have called in will have been noted on your account.

Re: TiVo
 

Maybe I will, i am off this week too, could have been home forthe install, now I would need to sort time off, I will try again 2mora, thanks.

Re: TiVo
 

If you think you were called then definitely chase it up!

Re: TiVo
 

If y'all think am gunna order a TiVO box when it launches in April gimme a HELL YEAH! :D

Re: TiVo
 

HELL NO:erm::D:D:D

Re: TiVo
 

Oh come on I need to be rasured am not wasting my money. :p:

Re: TiVo
 

I will tell you you will not waste your money but it was just to tempting:p::D:D:D

Re: TiVo
 

Does any of the VM staff know if its still going to be pay by card for the Tivo for the pre reg peeps or added to bill, either way i just want one , I feel like a kid waiting on Christmas :)

Re: TiVo
 

I have sent you a pm;)

Regards

John.

Re: TiVo
 

My TiVo last night recorded on BBC1HD Eastenders in the suggestion box .Thought all recordings for suggestions as default where recorded in SD.


Side note.. 20 hours of HD and 10 hours of SD 22% of HDD used...most i have used, had TiVo since 26th feb

Those that say TiVo not worth money... i give it 10/10 much much better than V+

PS- yes i was lucky(VERY LUCKY) enough to get 1 free but would have paid for TiVo!! :)

Re: TiVo
 

That's good to know, hopefully that is another bug fixed.

I'm now counting down the days until TiVo install... 5 days to go :D

Re: TiVo
 

Has anyone in Northern Ireland been lucky enough to have won a Tivo or is it a mainland thing!?!?!?!?

Re: TiVo
 

Yay - I have not won a Tivo! Got an email telling me so.

Re: TiVo
 

sigh Wish more had won TiVo ;)

Re: TiVo
 

(http://vmhd.blogspot.com/2011/03/tiv...arch-30th.html)

Re: TiVo
 

When did you get your email? I signed up for pre-registration on Day 1 and I've received no emails yet, so was wondering if I had won a free one or there are just delays emailing us all.

Re: TiVo
 

Did you actually receive the draw flyer in the post and enter the competition online? They were sent in February I think, I got one.

The 'no win' emails seemed to get sent last week.

Re: TiVo
 

The you don't have to do anything yet mail 16/2 yes?

Re: TiVo
 

Yes, I got the "You don't have to do anything" email on 16th Feb.

---------- Post added at 12:02 ---------- Previous post was at 12:00 ----------

No, I didn't receive the flyer, but did enter the competition online and received an email on 19th Feb confirming that I'd find out if I won by the 20th?

Re: TiVo
 

I got the email last week saying I hadn't won but I had switched to Sky since entering so no real surprise as I no longer have XL.

I didn't get the other '16th Feb' email you refer to so I don't know what the procedure with that is, sorry.

Re: TiVo
 

I'm not VM staff - but for what it's worth I got TiVo by pre-registering (I'm a series 1 owner). When I go my call they took the £149 from my card - I think they then credit that amount onto your bill and then take it off to pay for the TiVo (does that make sense?? :dunce: )

The best £149 i've spent in a long while! Loving the TiVo :D

Re: TiVo
 

If you make a card payment it goes onto the account straight away and will sit as a credit amount.

Depending on when your install is, this can pay some or part of a bill generated in between, which then means your bill after install would be the equivalent amount higher

So, although you don't pay any more than you would have done over the two bills, the payments go a little bit odd for two months

Re: TiVo
 

Yes my payments were very bizarre! Last month my bill was in credit by a shed load and this month I am expectinga bill of around £160. Strange the way they did it to be honest, I don't really see the reasoning for it.

Re: TiVo
 

Unfortunately it's the way the system works. There isn't a way to 'hold' a payment outside of the account balance and then only add it in at the same time as an install

Re: TiVo
 

does any one have VM tivo support Number incase i need to phone them.

Re: TiVo
 

It's the normal numbers, but you get put through to a dedicated TiVo team if you need them

Re: TiVo
 

so 150 and faults as i got told there was a deadicated number

Re: TiVo
 

It's a dedicated team, not a dedicated number

Re: TiVo
 

faults are 151.. the IVR should recognise you as a TiVo customer, if not you can be transfered.

Re: TiVo
 

Sorry for sounding thick but....IVR??

Re: TiVo
 

Cheers Ben And DF good help as always well worth the 3 pound extra a month. one thing i have noticed u cannot go forward in tv guide to record future tv more a day or two. anyone else notice this. or it just because i only just had it installed.

Re: TiVo
 

http://en.wikipedia.org/wiki/Interactive_voice_response
;)
Because you've only just had it installed. Usually the guide goes forward about 2 weeks

Re: TiVo
 

The guide can take ages to populate, days I mean. There is a hell of a lot of data to download. I don't know exactly how long though but that is likely to be the reason for the problem you are having.

Re: TiVo
 

cheers i thought it was that wasn't sure tho. i give it a go in next couple of days see if it downloads by then. as my box should be getting third tuner update aswell as something else can't remember off hand. it happening today or tommorrow that is what was emailed to the engineer who installed my tivo

Re: TiVo
 

So in a couple of days you will be able to review 2 weeks in front and 1 week backwards for any catch up programmes available. Nice!

Re: TiVo
 

The third tuner should already have been activated by now. Just leave your box on (standby is ok) and it will sort itself out. When you put it on standy do all the lights go out on the front of the box or do you have a red and green light?

Re: TiVo
 

they are doing it in stages m8. knowsley got done today m8. which is where i'm connected to.

---------- Post added at 14:52 ---------- Previous post was at 14:43 ----------

ps just have red and green light

Re: TiVo
 

Everyone got the update at the same time. :)

The fact you have a red and green light when in standby, shows you are on the latest software release too, so you already have 3 active tuners ;)

Re: TiVo
 

Not sure if I have seen anybody post something like this before, but interested how Tivo handles this situation.

If Tivo is recording 3 programmes at the same time while you are watching a recording, if you come to the end of that recording and want to go back to live TV, Tivo needs to cancel one of the recordings for which you are prompted I believe.

However, does Tivo then search for a repeat of the recording it has to cancel in order to reschedule that recording, or do you just get the original recording but cut short if you decide to go back to live TV?

The reason I ask this is that I can see this happening for me as the extra flexibility you now have in permitting 3 recordings at the same time now creates this issue, while V+ couldn’t do this, so never an issue of needing to free up a tuner to go back to live TV.

I tend to set up a good deal of series recordings so will be letting Tivo decide on the specific programme timing. It is common for us to be watching a different channel in live TV to recordings especially at 9pm when more adult content programmes start but the children may have not gone to bed yet (often happens for us!).

This could mean Tivo selects 3 recordings all starting at 9pm say by default rather than 2 at 9pm and say a 3rd on a +1 channel at 10pm. So if you are watching live TV and 9pm comes up, I assume Tivo gives you a message to decide if you want to cancel a recording, but being a series recording I would rather want Tivo to tell me it has rescheduled one of the current recordings (to a +1 channel time say), rather than just cancel an individual episode of a series recording which you would clearly want to watch.

It’s almost as if you want to reserve a tuner for live TV and only use 3 if you know you are not going to watch anything. Extra flexibility of 3 tuners including the one that would be used for live TV is welcomed and very nice, it’s just working out the consequences here that I’m thinking of.

I don’t have Tivo yet and patiently waiting the call/email now. So if anybody who has Tivo can explain or do a test recording of 3 programmes at the same time to see how it behaves when you want to watch live TV it would be appreciated.

Re: TiVo
 

Still havent been contacted about getting this registered first day. Still no leaflet to see if I would get free. Very disappointing. On the VIP50 pack or whatever it is called

Re: TiVo
 

You will still get the part recorded programme, but TiVo will then class it as a clash and look for a repeat.

It happened to me when my partner cancelled a recording by accident

Re: TiVo
 

Ditto. Registered on first day, then also applied for the "Free Tivo" competition. Received confirmation emails in December and February respectively.

Have not received any further news (or the "Sorry, you haven't won a free Tivo" email). Not sure whether my details got lost in the system or what. Still don't know if they are still phoning people regarding free Tivo boxes?

Re: TiVo
 

Excellent, so it does set up another recording of the programme you stop to watch live TV if one is available of couse (and it has 3 to choose from). The partial recording is fine, either watch that and see the end on the repeat recording later, or delete and wait for the complete programme!

---------- Post added at 15:27 ---------- Previous post was at 15:23 ----------

I registered first day and in the competition as well. Have only receive the email saying VM will be in touch in late March but have not received any email saying I haven’t won 1 of the 1000 free Tivos.

Patiently waiting that email then which sounds like I will have a web link to order through now.

Re: TiVo
 

Yes, you will get an email inviting you to order online and choose an install date.

Emails should start being sent at the end of this month.

Re: TiVo
 

Maybe they are getting ready for something?

http://shop.virginmedia.com/holding/

Re: TiVo
 

No more than 9 days to go then to order Tivo!

Re: TiVo
 

Am I right in thinking that if you have 3 recordings set to start at, say 9pm, and you're watching a different channel to the 3 selected to record, the default tivo action will be to switch the live TV channel to one of the channels needed to be recorded?

Re: TiVo
 

Yes

Re: TiVo
 

Good! Thanks.

Re: TiVo
 

:cleader:

Re: TiVo
 

So, no free box for me then?

Re: TiVo
 

So you have to actively select to keep watching the different live channel and then let Tivo find a repeat recording of the 1 of the 3 recordings it cancels.

Just one more question on this, does Tivo actually tell you it has found a repeat recording before you decide to cancel 1 of the 3 planned recordings, so at least you know a rescheduled later recording is set up before you decide to keep watching live TV and so force 1 of the 3 planned recordings to be cancelled?

Re: TiVo
 

I doubt it now.

---------- Post added at 15:44 ---------- Previous post was at 15:42 ----------

No, it won't tell you at the time of cancelling. It should appear in your planned recording later though.

Re: TiVo
 

Lets hope so and lets hope as existing customers we get a better deal.

Re: TiVo
 

Will you smile if you get a good deal? :)

Re: TiVo
 

OK, just have to trust there is a repeat recording available then for 1 of the 3 programmes. Should be of course especially out of 3 being recorded. Would be nice if it did tell you, so a potential feature enhancement request unless Tivo needs time to find and select the actual repeat recording?

Re: TiVo
 

That's pretty clever if when you stop the tuner switching over to the channel it needs for recording, tivo automatically goes and finds a repeat. I'd have though tivo would just think you didn't want the programme.

Re: TiVo
 

Same happens if the recording fails for any reason e.g power cut

Re: TiVo
 

The thing is, if you stick to 'PVR rules' ---- 'record everything, watch nothing live', that scenario wouldn't happen. :D

---------- Post added at 15:56 ---------- Previous post was at 15:52 ----------

How people even think think about moving to Sky when Tivo does things like that, is beyond me! :D

Re: TiVo
 

Know what you mean but an example of this is watching the 10pm news so live is definitely the case then for us to get a summary of the days events, which means 2 tuners available at 10pm for recordings. Another example is when the kids are still up at 9pm and watching another channel before we get them to bed.

That said, we watch most programmes through recording now with V+ so the days of watching live TV is limited, especially with 3 tuners available now on Tivo!

Re: TiVo
 

I have to say that now have 3 tuners on Tivo our viewing has become a lot easier as we used to use catch up and we have not used it since getting Tivo. Also in regards to this when you set up a series link, it is like a set and forget setting on a tumble dryer. Just my thought on this in lay-mans terms.