Re: General TiVo Discussion Part 2
 

That can be a normal wait time on Sky :D

---------- Post added at 13:23 ---------- Previous post was at 13:22 ----------

Agreed :D

Re: General TiVo Discussion Part 2
 

Everyone is going to get an email at some point today or coming days so the original email said the 11th so I would just ring today! THey are taking orders as long as your pre reg. Your not cheating the system this way.

Re: General TiVo Discussion Part 2
 

But surely it would get waived whichever of the two boxes you take, as the £3 is a service charge for the TiVo features, not the box.

Tthe £149.95 / £49.95 is your "Upfront rental charge" for the box itself. Which is what the OP should have been comparing. Monthly service fees will vary between customers (VIP, non-VIP and any other category of offer VM may decide to make available)

Re: General TiVo Discussion Part 2
 

Call lasted 7min, got an install for this Friday didn't ask for my code.

I can now go back to leading an (almost) normal life without having to check my email every 10 seconds.

Re: General TiVo Discussion Part 2
 

Seems I was not the only one getting a sales person who seemed to have no clue about the email or options/pricing etc.

I suppose it was bound to happen with the first few but hopefully by the times it gets to tomorrow these guys will have had a day of us giving them grief they will know all about it. :D

Re: General TiVo Discussion Part 2
 

You may not be cheating 'the system' but you may well be upsetting any plans Virgin Media put in place for the number of calls they should expect today. You and other selfish people may be part of the reason for the poor service received by many people trying to (correctly) order TiVo today.

Re: General TiVo Discussion Part 2
 

Possibly. Then again, with the changes to expectations with the 1TB model and this launch and the £3 and £40 waived... who knows.

Re: General TiVo Discussion Part 2
 

I am hoping this is the first day or week rush and that the email will come soon and the lines will be less busy after a while!

---------- Post added at 13:31 ---------- Previous post was at 13:30 ----------

This does sound like a valid view Robbo.

Re: General TiVo Discussion Part 2
 

Weres DF gone labelling them up in the warehouse ?

Re: General TiVo Discussion Part 2
 

Tough if i upset VM's plans, they have had me hanging on since DEC 2010 and upsetting MY plans i had for a tivo box LONG before April 2011!
CALL THEM!

Re: General TiVo Discussion Part 2
 

Tried ordering 3 times today and had nothing but incompitance, i was told
I would loose my VIP50 discount if i took Tivo, absolute
joke, will try again in hope i get a date 4th time lucky

Re: General TiVo Discussion Part 2
 

Ah blow the rest of you me me me. Sigh how depressing.

Re: General TiVo Discussion Part 2
 

As I have not been getting the mails for Tivo, since before the Dear Dean (even though I pre-registered)

I googled for the number and after alot of being on hold now have a install date for Wednesday.

No code asked for....

Shame about the 500GB box being so cheap considering the price of Hard Drives (bought 2TB for £60 the other day) and that being the only difference between the boxes.

Re: General TiVo Discussion Part 2
 

He has been called in to take calls?:erm:

Re: General TiVo Discussion Part 2
 

EXACTLY he's always about telling us we should be getting x y z on a set date or this will happen!
Then when it doesn't materialise he's nowhere to be seen!
As usual its another EPIC FAIL in the on going saga that is VM trying to launch a product and do it FAIRLY and CORRECTLY!
Still no email!
So poor!