Originally Posted by Stuart (Post 35148562)

I can't see the likes of ITV and Channel 4 liking that. It's going to increase their bandwidth costs when VM already cache copies of the programming locally on their own od servers.

Originally Posted by zantarous (Post 35148405)

Heck even prices for existing customer has yet to be announced.

Originally Posted by denise119 (Post 35149385)

Been trying to find out the existing customer prices myself recently as i'm out of contract 1st week in Feb and this TiVo box is the only thing that has prevented me switching to sky.

I asked @virginmedia on twitter for any info and got the following reply....

"No release date yet. Its £3 a month and there is a £40 install charge and £149 activation with it being a 1TB hard drive. PM"

So as good as £200 outlay to get started, i have to admit that i'm not prepared to pay such an amount after already paying out the same for a V+ box less than 12 months ago.

But before jumping over to sky i really would like to see confirmed pricing for us existing customers as i'm pretty sure the info posted on twitter could well be as reliable as the info given by customer services when you phone them (just pick a number and hope the customer is happy with it).

But until they announce when TiVo will be rolled out were not going to hear anything, and please don't claim roll out has started because that is simply not true as you cant roll out a product without releasing pricing information to the people you want to purchase it.

Yes some staff it appears do have the box up and running but at the end of the day your pretty much just beta testing it until their sure its good enough for us masses to get our hands on it.

Why can't virgin be straight with their customers and officially announce pricing instead of many people feeding us differing info?

If i end up leaving it will be a shame after all these years but i don't feel the need to show any loyalty to a company who are seemingly not prepared to do the same in return.

Originally Posted by denise119 (Post 35149385)

I asked @virginmedia on twitter for any info and got the following reply....

"No release date yet. Its £3 a month and there is a £40 install charge and £149 activation with it being a 1TB hard drive. PM"

.

Originally Posted by roger skillin (Post 35149397)

What an odd bit of rubbish to put at the end of that twitter comment,
With it being a 1Tb drive, er that means nothing, the price of drives are cheap as chips, you can buy a 1TB drive for £40 and that's a ridiculous price £149 to activate it? you what? that's mental, now if they'd said £149 to purchase the box then that would make sense

Originally Posted by Stephen (Post 35149393)

The pricing given by the twitter team is right.

Originally Posted by Stephen

The 500 staff are paying customers and they are the first to get it, and by doing that it's the start of the roll out. I can assure you they are not beta testers, there is a separate group of people that are in a testing team and will have had the boxes for a few months already. So that it was ready for the roll out to start.

Originally Posted by denise119 (Post 35149404)

So why are virgin not publicly announcing this and putting an end to all the speculation so that we customers can make our decisions based on facts rather than guess work.

I don't mean any offence by this, but just because you say its right doesn't mean that by the time its officially confirmed it might not have gone up or down.

People don't have disposable income like they previously have had so plenty of prior notice would allow the customers who want TiVo and are prepared to pay the final price would have time to set aside the amount needed and would possibly help increase initial take up of the product.



Ok so beta testers was the wrong way to describe them as i know it would have been fully tested earlier.

But as much as staff are paying customers they don't pay anywhere near the amounts that we regular customers pay, its a position which comes with perks such as getting services faster than the rest of us.

But to claim something has already started to roll out just because staff members are able to get access to it is just misleading and completely wrong in my view (i only speak for myself though, others may well be happy to accept it).

For me the claims of the roll out already having started is on a level with all those broadband claims of upto a to speed. Its just virgin seemingly hiding behind small print the same as all major companies do.

I guess what i'm trying to say is that they should not be able to publicly claim roll out has started until it is actually available to the public.

But it can't currently be available to the public otherwise they would have confirmed the prices for all customers.

EDIT:

Just saw Digital Fanatic's post which appeared whilst i was writing my original reply, do you have any idea as to when this announcement is likely?

The reason for asking is that at the moment i am in a position where i can can my virgin services and have sky installed and the change would be pretty much seemless with no major loss of services for me. But if i continue to wait and hold out i'm going to end up with either a loss of services during a switch over or even worse from my point of view an overlap where i'll be paying both sky and virgin at the same time.

I'm not really worried about the actual price because at the end of the day i can either afford it or not, getting upset or trying to justify it by saying the price of hdd's are so cheap its a rip off etc will not get me anywhere. Its ultimately VM's product and they can charge whatever they like, i'd just be happy if i could make an informed decision.

Originally Posted by Digital Fanatic (Post 35149409)

Expect to pay £150, plus £40 install and then anything less is a bonus!

:welcome: to the forum by the way :wavey:

Originally Posted by gondalio (Post 35149406)

My opinion is i think this is a stage of testing as there are functions currently on the box that arent working. I dont think it will be ready for a few months yet as the current box only has 2 tuners and i dont think they will be offering it to customers like that. Far from ready to be rolled out in my opinion The 3tuner version of the box wont be ready for abit yet. So to me i gather it could be a couple months and £199 for the box is about right as when they released the v+ it was the same price. So you might be better off waiting patiently. I have bee offered the box but i dont think im even going to get. Ive played around with the tivo and in all honesty i dont like it. Hate the design too as no display on front and also only 2 tuners.

Originally Posted by gondalio (Post 35149406)

My opinion is i think this is a stage of testing as there are functions currently on the box that arent working. I dont think it will be ready for a few months yet as the current box only has 2 tuners and i dont think they will be offering it to customers like that. Far from ready to be rolled out in my opinion The 3tuner version of the box wont be ready for abit yet. So to me i gather it could be a couple months and £199 for the box is about right as when they released the v+ it was the same price. So you might be better off waiting patiently. I have bee offered the box but i dont think im even going to get. Ive played around with the tivo and in all honesty i dont like it. Hate the design too as no display on front and also only 2 tuners.

Originally Posted by Stephen (Post 35149393)

The pricing given by the twitter team is right.

The 500 staff are paying customers and they are the first to get it, and by doing that it's the start of the roll out. I can assure you they are not beta testers, there is a separate group of people that are in a testing team and will have had the boxes for a few months already. So that it was ready for the roll out to start.