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-   -   VIP/VIP+ New and Improved VIP Package (https://www.cableforum.uk/board/showthread.php?t=33667486)

devilincarnate 20-09-2010 20:20
Re: VIP/VIP+ New and Improved VIP Package
 
Sorry to sound like a muppet, but have recieved a text today to say that my virgin media package is going to be delivered tomorrow and just wondered what it could be as i am getting the upgrade to the vip50 on OCT 1st and also getting the vbox changed to the vhd box.

Please help as i know that a lot of people on this thread have had the same.

Ben B 20-09-2010 21:08
Re: VIP/VIP+ New and Improved VIP Package
 
They could possibly be delivering the V HD box tomorrow by courier and the VIP50 installation will be on October 1st?

devilincarnate 20-09-2010 21:39
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by Ben B (Post 35095062)
They could possibly be delivering the V HD box tomorrow by courier and the VIP50 installation will be on October 1st?
Cheers BENB that is what i thought and just wanted clarification.

i love virgin 22-09-2010 20:32
Re: VIP/VIP+ New and Improved VIP Package
 
Can i just check something please.

I have been told by Virgin that i am paying £110 a month for VIP50 with 1 HD box and 2 SD boxes.

Does that sound right?

Im asking as on my online bill its got the £7 HD fee but does not have a £7 credit on it as its in with the VIP50 is that right as well?

BenMcr 22-09-2010 22:41
Re: VIP/VIP+ New and Improved VIP Package
 
VIP 50 with one V+HD box and two SD boxes should be £103

Regarding the Sky HD thing, the VIP 50 bundle was increased by £7

Sauzee 22-09-2010 23:58
Re: VIP/VIP+ New and Improved VIP Package
 
I currently am on the VIP20 package with 1 V+HD box and 1 standard box.

Thinking of upgrading to the VIP50 package and changing my standard box to a V HD box.

What will the monthly cost be and should there be any installation/activation fee attached?

Any help would be appreciated.

BenMcr 23-09-2010 00:13
Re: VIP/VIP+ New and Improved VIP Package
 
Depending on the offers available it would cost no more than £40 to install 50Mbit and the V HD box and £20 to activate the broadband. The HD would be activated on the V HD box for free

i love virgin 23-09-2010 02:18
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by BenMcr (Post 35096484)
VIP 50 with one V+HD box and two SD boxes should be £103

Regarding the Sky HD thing, the VIP 50 bundle was increased by £7
Many thanks for that.

So are you saying i am paying the right cost?

£103 VIP50 + £7 Sports HD = £110

So i should see the Sports HD on Bill as £7???

i just cant understand the way Virgin to there Bills.

BenMcr 23-09-2010 11:31
Re: VIP/VIP+ New and Improved VIP Package
 
I'm saying the big bundle discount you get as a VIP 50 customer that was £37.94 (I think) got increased by £7 to £44.94 when they added the Sky HD bolt on

i love virgin 23-09-2010 18:11
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by BenMcr (Post 35096704)
I'm saying the big bundle discount you get as a VIP 50 customer that was £37.94 (I think) got increased by £7 to £44.94 when they added the Sky HD bolt on
Many thanks for that.

Big Red 25-09-2010 12:40
Re: VIP/VIP+ New and Improved VIP Package
 
1 Attachment(s)
Quote:
Originally Posted by BenMcr (Post 35096704)
I'm saying the big bundle discount you get as a VIP 50 customer that was £37.94 (I think) got increased by £7 to £44.94 when they added the Sky HD bolt on
Just so people can compare - the Standard VIP50 Bill should look like this.

blackthorn 25-09-2010 14:04
Re: VIP/VIP+ New and Improved VIP Package
 
1 Attachment(s)
Mine seems to be £1 out compared to yours.

Big Red 25-09-2010 14:18
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by blackthorn (Post 35097969)
Mine seems to be £1 out compared to yours.
Yes seems to be a billing month differance i.e. you can see I'm getting charged the new Sports/Movies charge extra £2 but also my saving is £3
This offsets the £2 Sky increase and £1 reduction in the VIP package.

I know its only £1 but check your next months bill and you should see the new charging.

BenMcr 25-09-2010 22:05
Re: VIP/VIP+ New and Improved VIP Package
 
Quote:
Originally Posted by blackthorn (Post 35097969)
Mine seems to be £1 out compared to yours.
Quote:
Originally Posted by Big Red (Post 35097971)
I know its only £1 but check your next months bill and you should see the new charging.
The reduction doesn't happen until you get the bill where the charging period begins after the 1st October date

EssDee 26-09-2010 13:05
Re: VIP/VIP+ New and Improved VIP Package
 
I am thinking of taking advantage of the £7 per month upgrade to XXL BB and Sky HD.

I am presently on VIP with 20MB BB, V+ HD and 2 x standard STBs.

Can I ask for the standard boxes to be replaced by VHDs at the same time of the XXL BB install? Would I incur more than the £20 install cost in the present offer?

Probably one for you BenMcr. I think you previously indicated there would be no install/delivery charge if done during a VIP50 install.

Thanks for your help.


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