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-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   Upgrade from 2 - 10 meg (https://www.cableforum.uk/board/showthread.php?t=33649399)

homealone 31-05-2009 20:04
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by tabatha (Post 34805475)
What is SNR...and what does it affect...speed I imagine...:)
It stands for Signal to Noise Ratio - the more signal & the less noise, the better.

Ultimately it affects speed as the modem keeps having to ask for information to be sent again if there is too much noise on the line for the signal to be 'understood' properly.

VMboy 31-05-2009 20:17
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by carlo2904 (Post 34805377)
I'm in CF23, I registered for the upgrade at the beginning of May, as I was still waiting, I phoned C.S. on Friday, who said that there was nothing on the system to say I had register.
Anyway, did it over the phone: the cable modem says that it's got the 10mb download, but the maximum I get via speedtest is 5.5mb.
Can I ask which operating system you use?

carlo2904 01-06-2009 15:33
Re: Free 2 to 10 upgrade
 
Vista SP1

leecavturbo 01-06-2009 21:53
Re: Upgrade from 2 - 10 meg
 
just got my 2 to 10meg free upgrade :D

leecavturbo 01-06-2009 21:56
Re: Free 2 to 10 upgrade
 
just got it here in tamworth. or only just noticed after doing a speedtest.net :D

BenMcr 02-06-2009 00:27
Re: Upgrade from 2 - 10 meg
 
This seems to be a duplicate thread of this http://www.cableforum.co.uk/board/12...0-upgrade.html

Itshim 02-06-2009 12:31
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by A Dave (Post 34804021)
Yes, isn't it incredible how silly people can be? You might almost imagine that they weren't informed of the need to reboot their modems at the time they ordered their upgrades. :dozey:
But did not "order" an upgrade. !!! :(

gulf4uk 02-06-2009 12:52
Re: Free 2 to 10 upgrade
 
How annoying this whole Saga is becoming a chat to virgin on another matter plus curious check on my area GUILDFORD Reveal has been put back to JULY or AUGUST
At the earliest Just what is really going on with this differant versions nearly every
Day i dont mind the wait if a get told the truth but is this date the truth ?

TONY
GU14 GUILDORD (GU1 AREA)

A Dave 02-06-2009 13:02
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by A Dave
Yes, isn't it incredible how silly people can be? You might almost imagine that they weren't informed of the need to reboot their modems at the time they ordered their upgrades
.

Quote:
Originally Posted by Itshim (Post 34806308)
But did not "order" an upgrade. !!! :(
The case for the defence:
At the time I was commenting on a post by Moldova referring to customers who had upgraded from 2Mb/s to 20Mb/s. In those circumstances they would have had to have ordered their upgrades.

Kymmy 02-06-2009 18:58
Re: Upgrade from 2 - 10 meg
 
2-10Mb upgrade threads merged

Itshim 03-06-2009 11:48
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by A Dave (Post 34806330)
.



The case for the defence:
At the time I was commenting on a post by Moldova referring to customers who had upgraded from 2Mb/s to 20Mb/s. In those circumstances they would have had to have ordered their upgrades.
No problem. just wish there was a simple way to know when to do this :confused:

brian_lewis67 03-06-2009 12:46
Re: Upgrade from 2 - 10 meg
 
I'm in the Cardiff area and according to Virgin it's already upgraded. I applied for the upgrade over 3 weeks ago and am still on 2MB. I've rebooted the modem on several occasions but without success.

Should it take this long once you apply for it?

Blotch 03-06-2009 13:24
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by gulf4uk (Post 34806323)
How annoying this whole Saga is becoming a chat to virgin on another matter plus curious check on my area GUILDFORD Reveal has been put back to JULY or AUGUST
At the earliest Just what is really going on with this differant versions nearly every
Day i dont mind the wait if a get told the truth but is this date the truth ?

TONY
GU14 GUILDORD (GU1 AREA)
Hi Tony, Sorry to hear that, I was told the whole of GU area by 1st June when I called VM a few weeks back, then I got my upgrade a day after the call to Virgin! Maybe I was just lucky as others near to me have also not received the upgrade yet. It does seem silly, because you can't be more than a mile or two from my location. Anyway I hope you get it soon.

Brian

Itshim 03-06-2009 13:34
Re: Upgrade from 2 - 10 meg
 
Quote:
Originally Posted by brian_lewis67 (Post 34807037)
I'm in the Cardiff area and according to Virgin it's already upgraded. I applied for the upgrade over 3 weeks ago and am still on 2MB. I've rebooted the modem on several occasions but without success.

Should it take this long once you apply for it?
Same here hence the question -how can I tell its ready to be rebooted? try every day so far nothing!!!:dunce:

gulf4uk 03-06-2009 13:35
Re: Upgrade from 2 - 10 meg
 
cheers Brian but somehow am not hopefull . Anything Virgin Say these days seem
to be at odds with there own Webpages ,am sure there Staff doing the upgrades
are as much in the Dark as we are . Over last few days loss of wwww and loss of
Certain Websites has occured for about an hour might be connected but probably
Not.


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