Re: General TiVo Discussion Part 2
 

Not to get too off topic again talking about Media Center, but that is very similar to TiVO in that it is reliant on good quality guide data. I had three different sources of guide data and I only got good reliable info when I managed to get a nightly update from the sky OpenTV EPG working after some genius wrote an interpreter.

M$' official guide data was managed by a 3rd party and was often all over the place, routinely missing special programs, anything that was changed after the original schedule date etc etc. It would appear that TiVO is now falling foul of the same problem and I'd honestly admit to being glad at the moment that I haven't yet taken the plunge. The weekend where everyone's series links went belly up we were away visiting family. The wife 'fondly' remembers several occasions last year where MCE went mams skyward while we were away and any return to a less-reliable series link scenario will not be tolerated ;)

So - good old V+! ;) (Never thought I'd say that)

Re: General TiVo Discussion Part 2
 

Who supplies Sky's EPG data?

Re: General TiVo Discussion Part 2
 

Could this ruling help TIVO with Premiere sales

http://www.jdsupra.com/post/document...7-978aad64f74b

Re: General TiVo Discussion Part 2
 

Tivo premier would not work on the VM network,!

Re: General TiVo Discussion Part 2
 

The poster didn't mention VM.

Re: General TiVo Discussion Part 2
 

possibly...

Re: General TiVo Discussion Part 2
 

Reading through this forum it seems cable customers do not like the idea of buying equipment. Even worse the thought of paying for a repair.

Re: General TiVo Discussion Part 2
 

Yes this is very true but at least we pay a upfront fee and then get all the call outs and box swaps for nothing extra. Like some company's where you need the insurance out of warranty?

Re: General TiVo Discussion Part 2
 

Re: General TiVo Discussion Part 2
 

Ah, that's why the VM 1Tb Tivo has droped to 99 pounds; there's a four tuner 2 Tb version 'coming soon' :D

Re: General TiVo Discussion Part 2
 

After reading through some of the posts on here, I find it totally unbelievable that some posters are telling people, that to get an up-to-date EPG, you should do a manual update. The sad thing about this, is that these posters are right in what they are saying.
The problem I have, is that along with this advice, their posts should be filled with some heavy duty industrial language aimed at Virgin. But they dont. Why not? We are paying a premium of £3 per month for the "privelige" of having TIVO, but what is the extra money for? Well it's not for a decent EPG, is it?

The FA announce on Tuesday that the England game is off. I go out on Wednesday morning and buy a newspaper, and its tv schedule is more up to date than my TIVO EPG. What <Deleted> century are we living in here? Its a complete embarassment. Virginmedia's flagship product, slower than the print media.

I know someone suggested that the EPG servers would not be able to cope if everyone was updated at the same time. Well why not stagger it? At the moment they are only updating every 24hrs or so, what the hell are the EPG servers running on, some tech's laptop. This is a multi-billion pound company who's aim is to make the fastest digital experience for all its consumers, yet it cannot update 50,000 boxes more than once a day. What's going to happen when it rolls out TIVO to all its customers? Updates once a fortnight?

If Freeview and Sky can have an up-to-date EPG, then so should we. No compromises, excuses or <Deleted> Just get it done.

Re: General TiVo Discussion Part 2
 

I don't think anyone is saying you should have to do a manual update to get a up-to-date EPG.

Re: General TiVo Discussion Part 2
 

:clap:

I had a mini-rant about this on my blog last night. I'd love to know how much of the £3 monthly fee is going to Tribune, because in the past I've felt like I've been doing their job for them. I couldn't believe it when I saw the online TV schedule which showed that the England game was still on.

If VM feel confident enough to publicly consider rolling out free Wi-Fi, then surely the infrastructure is in place to update the EPG at regular times throughout the day, without user intervention.

How can VM have the best network but the most inaccurate EPG? Apps, Wishlists and Catch-Up TV don't mean much when your PVR misses episodes from Series Links due to rubbish metadata.

Re: General TiVo Discussion Part 2
 

I relayed your blog post to VM and TiVo as I think it did a good job of summing up the way bad data affects it's customers. I personally haven't had as many problems as you but that's not the point.

Re: General TiVo Discussion Part 2
 

Regardless of who provides the EPG data the Tivo only updates once a day, they would need to fundamentally change the way Tivo updates to resolve these sorts of issues.

Having said that I have yet to have any major issues with EPG data apart from new South park. Surely everyone knew the England game was called off as the were mentioning it on the news every 10 minutes?

Re: General TiVo Discussion Part 2
 

Not my problem.

I'm paying for a service, I expect it to deliver. I can accept the odd error here and there but the sheer amount of them noticed by me and several other customers at VM's forums isn't acceptable given the extra fee were paying and VM's marketing of the box ("It can do everything the V+ HD can and more!").

Most of the issues aren't even due to a lack of Dynamic EPG - its just poor, inaccurate data.

It can't stay like this - people are complaining now, what will it be like when all of VM's 3.7 million TV customers are on the TiVo platform?

Everyone but Tribune it seems, and not everyone has time to keep in touch with the news while at work. Sure, I knew, but it doesn't say much about the EPG update process that my TiVo didn't know 48 hours after the game was called off, does it?

Re: General TiVo Discussion Part 2
 

l agree with you as l do not know what all the fuss is about as no EPG is 100 per cent perfect and never will be

Re: General TiVo Discussion Part 2
 

You may think differently when series-linked episodes you've expected to record haven't recorded, and then you have to explain to your girlfriend why TiVo is such an improvement over the previous box which you weren't paying a additional monthly fee for.

I've made it clear that I don't expect the EPG to be 100% accurate, but most of the cases I've highlighted have been in the last 2 months - I honestly can't remember my V+ HD missing or screwing up so many recordings in such a short space of time.

Re: General TiVo Discussion Part 2
 

Believe you me the tivo is a almighty improvement on the V+ in nearly every facet and can you truly tell me otherwise but remember there will always 1 or 2 data bugs or failures to update on any box.

Re: General TiVo Discussion Part 2
 

I know that, I do a blog on the sodding thing. ;)

Doesn't mean I'm blind to its faults, or I should be doing Tribune's job for them and reporting EPG errors.

Re: General TiVo Discussion Part 2
 

This is a good point, Tivo users pay £3 just for the EPG data so it should updated instantly and far a head of Sky or the V+ boxes. Else whats the point?

Re: General TiVo Discussion Part 2
 

Your V+ experience must have been very different from mine, series links would often just stop working, I remember one series of American Dad that I had to set the series link three times during its run and still missed episodes.

No system is ever perfect and but from my experience the Tivo EPG is working far better then what we had before. heck i was very impressed with my wish list for Eureka picked up the new episodes that were broadcast last week and that was something I set up in April when I got the box.

EPG data will get better but it is going to take time any new system will have issues, these things can't be sorted with just a click of your figures.

if you expect a service to deliver something it is not designed to do then you need to look elsewhere as currently the EPG updates once a day, no amount of moaning will change that unless Virgin are willing to open up their network to let broadcasters update their EPG.

Re: General TiVo Discussion Part 2
 

It compares very poorly to every other UK broadcasting platform out there, whose EPG data is updated more often. And, as I've already said, most of the errors aren't due to a lack of Dymamic EPG.

I've had my V+ HD since 2006. I've created god-knows-how-many series links on it and I could probably count on 1 hand the number of serious, non-dymanic EPG recording errors I had with it.

Re: General TiVo Discussion Part 2
 

I don't think the problem is a non-dynamic EPG ether, it's bad data to start with.

Re: General TiVo Discussion Part 2
 

TVGuide.co.uk also showed the England game as being on on the Wednesday. No idea who their source is, maybe themselves.

Re: General TiVo Discussion Part 2
 

When I have 30 minutes of padding and it's still not enough to not cut off the end of a program because it started 45minutes late, I have a serious problem with the product.

It's not just a one off, it happens time and time again with the same program. I'm thinking of switching to an hour of padding before it because there's a 1 in 3 chance I'm going to miss the end of the program with it set to half hour. It's a good job I only have it set to keep 1 episode, else I'd run out of hdd space just on padding alone.

Re: General TiVo Discussion Part 2
 

Would be useful to know what program it is. e.g if it it always follows a live program they can often overrun. Formula 1 is notorious for this especially if practice or the race gets delayed. I remember once it was running so late that it was switched over to BBC 2 to finish. At least it willl be better on Sky as it will be on a channel running sports only:)

Re: General TiVo Discussion Part 2
 

Isn't there a option that gives you an hours padding automatically if there is a live event before the planned recording?

Re: General TiVo Discussion Part 2
 

Yes there is as it comes up when you press record and it asks you if you want to do that.

Re: General TiVo Discussion Part 2
 

I am pretty sure it's a global setting that can be turned in the settings menu.

Re: General TiVo Discussion Part 2
 

It's a setting that allows a warning to pop up on screen, to add padding for live events.

If you switch it off, then you get no warning... you can of course still add padding if you choose to.

Re: General TiVo Discussion Part 2
 

Smackdown on a friday night on Sky Sports.

I've got it on a series link, so there's no prompts for any live events. I'm at the stage now where I've given up on it actually recording properly and it's just set to download from newsgroups instead, It's ridiculous that I'm paying to watch something but to actually watch it I have to download it instead.

Re: General TiVo Discussion Part 2
 

That is somewhat Sky Sports fault as they're always messing about with the scheduling of the show.

Re: General TiVo Discussion Part 2
 

And yet, that's not a problem for viewers on other platforms.

Anyone remember PDC? It updated video recorders when the scheduling changed - PDC was out in 2003:

http://625.uk.com/pdc/

Yet here we are, almost a decade later in the digital age, and if anything we've gone backwards as far as TiVo is concerned for auto-compensating for scheduling changes.

---------- Post added at 15:22 ---------- Previous post was at 15:19 ----------

Yep, I had to 'acquire' the 2 episodes of the Kennedys which TiVo declined to record, and before anyone asks - no, that wasn't due to a scheduling change or the lack of a Dynamic EPG. It was more poor metadata fed to my TiVo.

Re: General TiVo Discussion Part 2
 

No it's not.
Schedules change, especially on channels that show live sports.

Launching an STB in 2011 that cannot deal with that fact is pretty much inexcusable. It's not like it's some crazy new idea to have a dynamic EPG.

Re: General TiVo Discussion Part 2
 

Has anyone else set a series link for champions league goal highlights on ss1?
Although set to 'new only' its picked up the new show, plus about 6 repeats throughout the day! Highley annoying going through every week deleting the planned recordings for the repeats

Re: General TiVo Discussion Part 2
 

Will probably mean that all that was provided to Tribune was generic show info rather than specific episode info.

Re: General TiVo Discussion Part 2
 

The curse of the incorrect metadata.

Re: General TiVo Discussion Part 2
 

Any news on the TIVO app for the iPhone the android one has been out a while now...

Re: General TiVo Discussion Part 2
 

If you mean the tv guide that you can set recordings on your TiVo from, its been out for two month on iPhone.

http://itunes.apple.com/gb/app/virgi...449156074?mt=8

Re: General TiVo Discussion Part 2
 

It is out on iPhone already. Its not a proper app as such but a TV guide and it has a remote recording facility too.

Re: General TiVo Discussion Part 2
 

Nice one Cyril nice one son!

Re: General TiVo Discussion Part 2
 

Apologies if this has been mentioned but on my Android phone I have the TV Guide app and in the settings under remote record it has the option to enter Sky details or TIVO details is this correct ?

Re: General TiVo Discussion Part 2
 

Yes it now works on Tivo, and it is much better than the virgin App

Re: General TiVo Discussion Part 2
 

The iPhone version of this app doesn't have options to enter TiVo yet only sky.

Re: General TiVo Discussion Part 2
 

Can't install it on a tablet :(

Re: General TiVo Discussion Part 2
 

Why arent sky sports and sky movies on there?

Re: General TiVo Discussion Part 2
 

They are but you have to configure them in settings to be displayed. I have skysports 1 and 2 HD set up and they are still there today;)

Re: General TiVo Discussion Part 2
 

Beware, I set a couple of shows remotely to test it.........

It does record, but the wrong programmes :rolleyes:

Re: General TiVo Discussion Part 2
 

How do you do that? I can't seem to work it out!

Re: General TiVo Discussion Part 2
 

Are you talking about TV Guide App or Virgin TV guide AP ?

Re: General TiVo Discussion Part 2
 

The one that I can't seem to get it to work on. It's the one on the App where you can scroll down all of the channels without having to click 'More' every eight channels or so.

Re: General TiVo Discussion Part 2
 

What is the App called on your iPad/iPhone?

Re: General TiVo Discussion Part 2
 

On the iPhone

There is the VirginMedia TV Guide that doesn't have Sky Movies but you can record on TIVO

There is the TV Guide (from TVGuide.co.uk) that allows any channels to be selected but you can't record with TIVO

Re: General TiVo Discussion Part 2
 

The App is Virgin Media TV Guide. All channels except for Sky Movies and Sky Sports. ESPN is on it.

Why isn't Sky Sports? It would be an absolutely genius App if it was. Now I'm afraid, it falls short of the mark for me. Being an avid Sky Sports football viewer. So are the Sky Sports channels coming soon to the App then?

Re: General TiVo Discussion Part 2
 

Slightly off the App topic but TiVo's EPG is so unreliable that it's becoming unusable.

Is it just my TiVo, the guide shows that ITV 1HD (113) is off air Wednesday 24/08 @19:30 and I had to use the iphone App to set a recording of the Arsenal champions league qualifier. My TiVo shows that I have set a recording for "Channel Off Air" yet Can I trust it?

(totally agree with neilo about the App's missing channels making it an almost good App though!)

Re: General TiVo Discussion Part 2
 

Yup, it sucks and so does the app. Constantly stopping and starting the scrolling cause it decides to open the wrong channel. It is clunky and ultimately useless.

Re: General TiVo Discussion Part 2
 

But why no Sky Sports on it? Anyone from VM Know why this is? It does seem pretty crazy. But I know there is always a reason for these things, just wondering what it might be.

Re: General TiVo Discussion Part 2
 

Probably Sky being petty and not letting them include the sports and movie channels in the app. Just like they won't let their channels be shown in the mini screen at the top right when you are viewing the menus.

Re: General TiVo Discussion Part 2
 

Sky now allow vm to show there channels in the mini screen on tivo,Due to change in the contract over i believe at least a month ago.As usual is vm we are waiting for to activate it,Coming soon like new channels and we know how long thats taking :(

Re: General TiVo Discussion Part 2
 

You never know that everything might come all at once.;)

Re: General TiVo Discussion Part 2
 

That contract change hasn't happened yet AFAIK.

Re: General TiVo Discussion Part 2
 

But why no Sky Sports on the App?

Anyone know?... Anyone?... Anyone?... Bueller?... Bueller?...

Re: General TiVo Discussion Part 2
 

When will it change DF.

Re: General TiVo Discussion Part 2
 

I hope when it does it kills the delay and sound cut out which is presumably the box checking if its a channel that can't be shown in the window.

Well I find my TiVo guide works without a issue. But on the iPhone no sky movies and sports is a issue. Anybody know a date for the sky sports red button, according to uktv we will get uktv hd but sky do get a exclusive of a month

Re: General TiVo Discussion Part 2
 

Not sure Den.

---------- Post added at 17:31 ---------- Previous post was at 17:30 ----------

Don't know, it may be contractual.

Re: General TiVo Discussion Part 2
 

I now use the TV Guide.co.uk app on android and it now features TiVo remote record and Sports and Movies, also it works really well. The VM one always freezes for me.

Re: General TiVo Discussion Part 2
 

Can you remote record sky sports and movies with this app Stephen, as when I tried record option was only for sky. Tivo record was available, and worked, for other channels. I could have set things up wrong.

Re: General TiVo Discussion Part 2
 

Is there any plan to include VM on the iPhone version of this app?:confused:

Re: General TiVo Discussion Part 2
 

Ask the developers. It could be the update is in progress but takes ages to get approved by Apple.

---------- Post added at 11:39 ---------- Previous post was at 11:38 ----------

I've just tried and no you can't. So I am guessing it must be a contractual thing with Sky. Pretty annoying really!

Re: General TiVo Discussion Part 2
 

AFAIK It has.
The activation needs to be tested on TiVo, my guess is it's in the next code drop. ;)

Re: General TiVo Discussion Part 2
 

I would guess the two are not related as the sound also cuts out when you exit the guide or menu for a second or two.

Re: General TiVo Discussion Part 2
 

True. It sure is annoying though.

Tivo £50 credit for paying £149-95p in April
 

Morning all.
just a quick question about Buying Tivo back in April, i read somewhere that people who paid the £149-P back in April should be getting a £50 credit back on there account, i rang Virgin in July they said i would get it in august, its august now just checked my bill & still no credit am i the only person still waiting.

Re: Tivo £50 credit for paying £149-95p in April
 

Check your online billing, the last credits are being added this month.

Re: Tivo £50 credit for paying £149-95p in April
 

hello Digital Fanatic just checked my online bill dated 22 august, when i access my bill it goes back to Julys bill, i worked out what my bill should be & there is no credit as far as i can see.

Re: Tivo £50 credit for paying £149-95p in April
 

Your not on your own, i'm still waiting too

Re: Tivo £50 credit for paying £149-95p in April
 

Glad to here I'm not the only one makes me fell a little bit better.lets hope they amend our bills this month with the discount be for they take money out in September.

Re: Tivo £50 credit for paying £149-95p in April
 

You should really have received it by now as l got mine 6 weeks ago.

Re: Tivo £50 credit for paying £149-95p in April
 

ill give them to weekend & if its not been adjusted ill call them on Saturday.

Re: Tivo £50 credit for paying £149-95p in April
 

good idea. :tu:

Re: General TiVo Discussion Part 2
 

I am still waiting. They told me to wait until my Septmber bill.

Random reboots
 

I've had my tivo since April with no problems (except for the known issues) but for the last few weeks I've been having random reboots on a daily basis. What usually happens is when I watch a recording it will freeze for a minute or so, start playing again for few minutes then all of a sudden reboots itself. I don't know if it is connected with having a second tivo installed a few weeks ago, as it never happened before then. Should I phone faults or is this a known issue? Any help is much appreciated.

Re: General TiVo Discussion Part 2
 

I have started to get this as well. Exactly the same symptoms as above

Re: General TiVo Discussion Part 2
 

Sounds like a signal issue, you'll both need to call faults.

Re: General TiVo Discussion Part 2
 

Had a technician come today, signal was to high. He said signal has to be bang on with the tivo box or it will not function properly.

Re: General TiVo Discussion Part 2
 

Is it all fixed now?

Re: General TiVo Discussion Part 2
 

I am hoping so, its hard to know because the rebooting is so random. It happens at least once a day so I will know for sure over the next couple of days. The technician reckons that the early batch of Tivo 1TB boxes had problems with them so he said if it hasn't fixed i will need a replacement. I Hope it is just because of the high signal level because I've got a fair few series that I still haven't got round to watching yet and I don't want to loose them.

Re: General TiVo Discussion Part 2
 

Just noticed that Doctor Who is not scheduled for Saturday on my series link. Anyone else have this problem? Also does anyone know if Falling Skys has finished it's run at Series 1 Ep10? Tivo also rebooted itself today about 7:30pm anyone know the reason why?

Re: General TiVo Discussion Part 2
 

Falling Skies has finished for this series run.

Re: General TiVo Discussion Part 2
 

I have Doctor Who scheduled for Saturday on BBC1 HD.

Re: General TiVo Discussion Part 2
 

What have you got the Series Link set to? "New and re-runs" or just "new" ?

Your reboot will probably have been a network/signal fault. If it keeps happening then call Support on 151.

Re: General TiVo Discussion Part 2
 

Doc Who link working now :) No Falling Skys :( Taken coming next week :)

Re: General TiVo Discussion Part 2
 

Just noticed since Saturday that the Attheraces channels on the Tivo EPG has not been updated totally and a lot of it says (to be announced) and has no data as to what horse race meetings are on there for the next 2 weeks.

Re: General TiVo Discussion Part 2
 

I'll pick this up later, Den.

Re: General TiVo Discussion Part 2
 

Thanks DF.

Re: General TiVo Discussion Part 2
 

l thought this was interesting on the soon to be released Tivo in America


TiVo Unveils Details of its Newest Product: TiVo Premiere Elite



http://blog.tivo.com/2011/09/tivo-un...remiere-elite/



http://www.tivo.com/products/tivo-pr...s=elite_vanity

Re: General TiVo Discussion Part 2
 

Just seen on Twitter TiVo in the US are bringing out TiVo premier Elite which will have 4 tuners! Hope that comes our way!

Beat me to it Den! Was just about to post link!

Re: General TiVo Discussion Part 2
 

I mentioned this a long while ago.