Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ok I see (I think)

Can you tell me how I can check which channel I'm on? So that I can try and change it and check difference?

Apologies if this is straightforward info on the Superhub connection info page nut I'm not at my pc just now, nut I've never paid attention to the upstream channel

Would I be correct in assuming that by changing channel I may be moving onto a less utilised channel?

---------- Post added at 10:23 ---------- Previous post was at 08:34 ----------

I've just seen it m8, I'll try resetting until it changes from 3

Wonder how many hours that will take me :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

.. and how many to get back if it turns out to be worse :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well the person who told me how to do it with the superhub says it only takes him a few attempts, it could be my UBR has issues causing traffic to propogate on one channel (graphs indicate that) so for you may be far quicker.

The best way for the superhub appears to be to go to the change password page and select reset to default settings and apply it. This makes the superhub scan for a fresh channel on the reboot. The channel can be viewed on the connection info page. Check what channel you on before doing this and if you in a non uplifted area its possible you may only have 1 US channel.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Cheers m8

I'm on channel 3 so I'll try it tonight

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well I tried this for 30 mins, each time it connected to channel 3 so I guess there's only 1 channel or else I didn't persevere long enough lol

---------- Post added at 22:42 ---------- Previous post was at 21:41 ----------

https://www.cableforum.co.uk/images/...2011/10/48.pnghttp://www.pingtest.net/result/48513374.png

speeds are good though

---------- Post added at 22:55 ---------- Previous post was at 22:42 ----------

https://www.cableforum.co.uk/images/...2011/10/49.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2011/10/44.png

Think I might need to post on the community forum. This is starting to get ridiculous.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Had to have my hub changed yesterday because it wouldn't get the r30 fw but here is the the new one

http://www.thinkbroadband.com/ping/s...13-10-2011.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...13-10-2011.png
I would imagine that the spikes every hour are when my SAM box is testing the line

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ouch, IMO it really should'nt be allowed to get that bad before something is done about it. I think VM need to address these issues of capacity before every tom, dick and harry jump on the 100Mb band wagon and destroy the service completely.

I know a few peeps have mentioned BT Infinity does'nt suffer the same congestion issues as VM but why is that and why can't VM employ the same methodology.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Connection has improved greatly after installing a 10db attenuator. I thought it made no difference at first but after testing it over the thinkbroadband monitor, it has made a world of difference.

Anyone now why the Max Raw Bit Rate for the upstream changes from 10240 Kbits/sec to 20480 Kbits/sec? This pretty much happens once a day :confused:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The sad thing is I expect his UBR even with that graph is not reached VMs threshold yet for an upgrade.

Their 80% threshold system is now outdated with the new policy of allowing single user's to use 60% capacity of a channel.

Whats very worrying tho is the fact VM appear to only start upgrade work after high utilisation is reported to them by customers, I have lost count of the amount of times I have read on VMs forums that tech support staff have escalated work to be carried out following a complaint, why isnt this been done pro actively?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

please feel for me:

https://www.cableforum.co.uk/images/...2011/10/39.png

http://www.thinkbroadband.com/ping/s...4-10-2011.html

i cant seem to get the forum to work on the shared graph link either :(

Edit: Yay - got the graph to work!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ouch

Here's a good one to compere it to

https://www.cableforum.co.uk/images/...2011/10/10.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

swap?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Sorry no :)