Re: Virgin Media 150Mb Coming 2014
 

When I phoned to get my 100Mb upgrade the retentions guy actually offered to swap my V+ box for a Tivo and we swapped the normal V box upstairs to the V+ box, they reduced our bill by around £15 a month and swapped our Super Hub to a Super Hub 2, we did have to pay a £49.95 install charge but considering the monthly saving and the fact we got a Tivo it seemed worth it.

Wasn't even expecting them to swap the Super Hub since there was no mention of it when I talked to the guy in retentions, he even asked if I already had a Super Hub which I had.

Re: Virgin Media 150Mb Coming 2014
 

Maybe you should ask the staff on the forum to explain why you are getting different treatment from another customer who apparently has a long history of getting preferential treatment over the rest of the customer base in terms of no early termination fees, endless free regrades, free products, heavy discounts, etc.

Re: Virgin Media 150Mb Coming 2014
 

telfordcable and reality have, at best, a tenuous relationship.

I really wouldn't use his assertions as the basis for negotiations......

Re: Virgin Media 150Mb Coming 2014
 

virgin media fault team told me "You are special person, we will get it right for you!"

Re: Virgin Media 150Mb Coming 2014
 

They're correct - you are special.....

Re: Virgin Media 150Mb Coming 2014
 

Managed to do a proper speed test today without the wife hogging the connection. This is using the closest server, which is a VM hosted one in Baguley:

https://www.cableforum.co.uk/images/...2014/03/29.png

And because people will complain about using a VM hosted speedtest server, here's the result from the Namesco server in London:

https://www.cableforum.co.uk/images/...2014/03/30.png

I always seem to get slightly higher upload speeds on that server but it's the one people seem to trust the most.

Very happy, very stable, haven't rebooted my SHUB in weeks :)

Re: Virgin Media 150Mb Coming 2014
 

upload still panty! wish they could do with 22Meg upload!

Re: Virgin Media 150Mb Coming 2014
 

I've never had any issues with uploads, myself.

Re: Virgin Media 150Mb Coming 2014
 

All customers should are special people because we provide the money.

Re: Virgin Media 150Mb Coming 2014
 

Whoops! Dispraxia alert.

The previous comment should have read:

All customers are special because we provide the money.

Re: Virgin Media 150Mb Coming 2014
 

you beat me to it :)

Re: Virgin Media 150Mb Coming 2014
 

You beat meat to it?

I've heard about helping the disadvantaged but don't you think that's taking it a little too far?

Re: Virgin Media 150Mb Coming 2014
 

i don't understand what point you are trying to make dude and whether or not your typo was intentional.

Re: Virgin Media 150Mb Coming 2014
 

Well personally I thought it was quite funny

Re: Virgin Media 150Mb Coming 2014
 

Indeed

---------- Post added at 18:06 ---------- Previous post was at 18:05 ----------

:tu:

---------- Post added at 18:07 ---------- Previous post was at 18:06 ----------

Now i do see why they say you as "special" ;)