Re: 20 Mb/s to 30Mb/s free upgrade
 

You can repeat that till your blue in the face (which you have been doing) but it still was a proper posting that was put up early.

It was not a typo or anything like what has been posted about it here.

Again, peeps who caught the order online are to get called back by CS on this matter so that is all to be said about it IMO.

If they do break their word and not call back it will be lame but only add to their crappy reputation (from my point of view since merger).

Re: 20 Mb/s to 30Mb/s free upgrade
 

It has to be officially released in order for it to go live and be sold to customers that is the main issue here.

Re: 20 Mb/s to 30Mb/s free upgrade
 

By the sounds of it the page Virgin put up was the official page, but it was put up by accident

The product has not yet launched, so is currently not orderable which was why it was taken down again.

Once it's announced properly then the page will go back up

Until then it's a bit pointless arguing about official/not official isn't it?

Re: 20 Mb/s to 30Mb/s free upgrade
 

I can't see any one getting a call back.

Re: 20 Mb/s to 30Mb/s free upgrade
 

It still has to be launched though in order to work.

Re: 20 Mb/s to 30Mb/s free upgrade
 

Where did I say it didn't?

Re: 20 Mb/s to 30Mb/s free upgrade
 

Not aimed at you but a general comment to all.:)

Re: 20 Mb/s to 30Mb/s free upgrade
 

Re: 20 Mb/s to 30Mb/s free upgrade
 

We will until it goe live.;)

Re: 20 Mb/s to 30Mb/s free upgrade
 

I did say that about 2-3 pages ago.

Re: 20 Mb/s to 30Mb/s free upgrade
 

Masque I nominate you for most loyal VM employee of the year, you defend that company to the hilt.

There was a link to it from the home page, it was launched. :) But obviously a bodged launch, marketing it seems at VM as usual dont talk to anyone else.

Re: 20 Mb/s to 30Mb/s free upgrade
 

While I agree about running around in circles; I know some people are of the thinking that they were privvy to an accidental page being published live & because of that they have all the correct info ready and are chomping at the bit - surely it would be prudent to consider that even though a page went up, it was soon pulled and there's no saying that the info that goes up on the new page (as and when) will be identical. There's every chance amendments may have been made, no?

Re: 20 Mb/s to 30Mb/s free upgrade
 

Its all subjective and open to debate until such a time as the page reappears, whether that be tomorrow or at a later juncture again is open to debate.

Re: 20 Mb/s to 30Mb/s free upgrade
 

Isn't that what forums are for - if we knew there would be no need for the "exchange of views"

Re: 20 Mb/s to 30Mb/s free upgrade
 

Of course, but the only people who know are VM themselves, and it think its safe to say most of the staff are in the dark in regards to specific at time of writing ;)