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-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   Upgrade from 2 - 10 meg (https://www.cableforum.uk/board/showthread.php?t=33649399)

Peter_ 28-05-2009 21:24
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by gulf4uk (Post 34803882)
no not silly but as good as a reboot . i never turn my modem off think most people dont
do that . I was told leaving it off for hours at a time could cause problems but how i dont have a clue.

tony
I reboot mine every day but that is because I need to as I am swapping over connections, I would recommend rebooting at least once a week though just to allow for any updates.

I have had people call in over slow speeds and they say that they have upgraded from 2Mb to 20Mb and never got that speed, and this has been weeks later, I say did you reboot the modem and they say I never do that as the connection is fine, so get them to reboot and suddenly they get 20Mb, at which point they moan and I say well you should have rebooted, call ends.

mike @ home 28-05-2009 21:37
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by Moldova (Post 34803892)
I reboot mine every day but that is because I need to as I am swapping over connections, I would recommend rebooting at least once a week though just to allow for any updates.

I have had people call in over slow speeds and they say that they have upgraded from 2Mb to 20Mb and never got that speed, and this has been weeks later, I say did you reboot the modem and they say I never do that as the connection is fine, so get them to reboot and suddenly they get 20Mb, at which point they moan and I say well you should have rebooted, call ends.
Thanks Bud, I'll do a reboot every day now. I just can't wait till I get my 10megs ;)

A Dave 29-05-2009 02:00
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by Moldova (Post 34803892)
....I have had people call in over slow speeds and they say that they have upgraded from 2Mb to 20Mb and never got that speed, and this has been weeks later, I say did you reboot the modem and they say I never do that as the connection is fine, so get them to reboot and suddenly they get 20Mb, at which point they moan and I say well you should have rebooted, call ends.
Yes, isn't it incredible how silly people can be? You might almost imagine that they weren't informed of the need to reboot their modems at the time they ordered their upgrades. :dozey:

Peter_ 29-05-2009 05:42
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by A Dave (Post 34804021)
Yes, isn't it incredible how silly people can be? You might almost imagine that they weren't informed of the need to reboot their modems at the time they ordered their upgrades. :dozey:
Quite true but at least I have no dealings with that side only faults.

But some people forget what they are told or even ignore it.

Some upgrade online and never reboot as well.

paul_hadley 29-05-2009 20:29
Re: Free 2 to 10 upgrade
 
Just rebooted my modem and I've been upgraded!

https://www.cableforum.co.uk/images/local/2009/05/9.png

gulf4uk 29-05-2009 20:49
Re: Free 2 to 10 upgrade
 
Lucky you Just rebooted mine No change .

Tony

VMboy 29-05-2009 23:59
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by gulf4uk (Post 34804488)
Lucky you Just rebooted mine No change .

Tony
Hope this doesn't make you jealous, but not bad for 10meg service. :D

https://www.cableforum.co.uk/images/local/2009/05/8.png

Halcyon 30-05-2009 00:05
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by gulf4uk (Post 34803882)
no not silly but as good as a reboot . i never turn my modem off think most people dont
do that . I was told leaving it off for hours at a time could cause problems but how i dont have a clue.

tony

No longer an issue.
There used to be years ago issues where by if you left your modem off for too long it wouldnt work properly again.
This issue now hardly exists. I have left my modem off for about two weeks and turned it back on and it was fine.

Just make sure that if you do turn it off, you turn everything back on in order. eg. First turn on modem, then router, then computers.

Maggy 30-05-2009 06:41
Re: Free 2 to 10 upgrade
 
Can I point out that some of us have to wait until August according to the schedule so it would be nice if those ahead in the queue would stop either whinging or gloating...:p:

Thank you.

musicbravo 30-05-2009 08:25
Re: Free 2 to 10 upgrade
 
Just received the "Great news! Your up to 10Mb broadband upgrade is here" leaflet. Does that mean that a magic reboot should now upgrade me? I registered ages ago and if not should i get whiny in the nicest possible way?

2old4this 30-05-2009 09:45
Re: Free 2 to 10 upgrade
 
Anyone can help still cant find info on High Wycombe upgrade

Peter_ 30-05-2009 09:51
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by 2old4this (Post 34804699)
Anyone can help still cant find info on High Wycombe upgrade
Just click the link and look for the nearest area to yourself.http://www.virginmedia.com/myvirginm.../timetable.php

Plus have you also signed up for it http://www.virginmedia.com/myvirginmedia/gofaster/

VMboy 30-05-2009 12:32
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by Maggy J (Post 34804621)
Can I point out that some of us have to wait until August according to the schedule so it would be nice if those ahead in the queue would stop either whinging or gloating...:p:

Thank you.
As you were more or less referring to me, point taken........:gpoint:

Halcyon 30-05-2009 12:37
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by Maggy J (Post 34804621)
Can I point out that some of us have to wait until August according to the schedule so it would be nice if those ahead in the queue would stop either whinging or gloating...:p:

Thank you.
Yep same with me too. Why my town is one of the last to be done I have no idea!



Quote:
Originally Posted by musicbravo (Post 34804654)
Just received the "Great news! Your up to 10Mb broadband upgrade is here" leaflet. Does that mean that a magic reboot should now upgrade me? I registered ages ago and if not should i get whiny in the nicest possible way?
It depends. I got that leaflet in the post today but on the timetable it says I'm not down for the upgrade until August!

2old4this 30-05-2009 13:35
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by Moldova (Post 34804705)
Just click the link and look for the nearest area to yourself.http://www.virginmedia.com/myvirginm.../timetable.php

Plus have you also signed up for it http://www.virginmedia.com/myvirginmedia/gofaster/
i signed 3 weeks ago been on to CS they first tell me i am on it. then they tell me July/August same as Amersham

https://www.cableforum.co.uk/images/local/2009/05/6.png


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