Re: New 'Superspeed'
 

Well in the space of 6 months i've gone from 600k to 750k now i'll be on 2meg for the same price. so all round a winner on that front.

Although hang on according to ntl i've been disconnected and have no services yet my cable modem is happily plodding along.

**NIEL could you pm me the customer services manager for the north regions email addy as my phones been off for nearly a month ( although ntl think its been 2). My account is £90 in credit and their new harmony system decieded it had not got my payment and cut me off.

Re: New 'Superspeed'
 

Nice to see they will be sticking with the current 1GB a day cap for the higher speeds :)

Re: New 'Superspeed'
 

According to AOL, Gold is the only package available on NTL.

Re: New 'Superspeed'
 

If you click on the "Order Online" on the Silver package, you can see in big blue letters at the bottom where it says "Can I get AOL in my area?" saying:

AOL offers Broadband over a BT telephone line or through an ntl cable connection.

Re: New 'Superspeed'
 

ah, but the registration pages on aol.co.uk, only offer the Gold package on the ntl network. not the other two
:)

Re: New 'Superspeed'
 

So when can 300K start to phone CS for there upgrade

Re: New 'Superspeed'
 

I'm using the .co.uk website? :confused:

Re: *ALL* Speed Upgrade Discussion In Here Please
 

well, the UK version webpage, same thing really...

Re: New 'Superspeed'
 

When I used to be with NTL I took part in a test in the Guildford area for short term 'turbo' broadband connections. You could have a couple hours a day where your speed was about 3 times the normal speed. As part of this test users could go to a page connected to their account, which told them how much they had downloaded/uploaded. It had totals for the days, week etc. That must be over 18 months maybe even 2 years ago, so they obviously have some means to collate this info. They had it almost 2 years ago for that test.

Re: New 'Superspeed'
 

Yes - but that was a trial - they don't have the equipment to monitor installed for everyone.

Re: *ALL* Speed Upgrade Discussion In Here Please
 

i am idly wondering if all of this is going to be a way of milking money out of ppl that are not tech savvy :erm: , i was thinking along the lines of --- you have exceeded your bandwidth allowance for the month and it is going to cost you £ÃÆ ’‚£Ãà¢Ã¢â€šÂ¬Ã…¡Ãƒâ€šÃ‚£Ãƒââ‚ ¬Å¡Ãƒâ€šÃ‚£ for the extra you have used :disturbd: , or am i waffling :Yikes: :D :D :D

Re: New 'Superspeed'
 

They obviously can though and I don't think it will be too long after these upgrades that they will be in place.

Re: New 'Superspeed'
 

end of the year I think.

Re: *ALL* Speed Upgrade Discussion In Here Please
 

Probably go something along the lines...."You have exceeded your bandwidth allowance for this month, but if you'd like to pay us an additional £x then we can turn you on again to your normal speed for another limited number of gigs"
__________________

Majority of existing subscribers probably won't be affected, until more people get into streaming movies or whatever. Some will go due to using too much, but I think it will affect new sign-ups more than anything. I have friends who are not too computer savvy. They have signed up for broadband and even though they don't use a huge amount of bandwidth, they were put off going with ADSL suppliers who had any form of cap.

Re: New 'Superspeed'
 

sure i have seen this in the post


300K customers will not be upgraded automatically, as some customers may not wish to have the higher speed service with a lower monthly usage limit. However, they can still upgrade for free by calling Customer Services