Re: Free 2 to 10 upgrade
 

Results for the 10meg service.

This shows how much a proxy can reduce the speed test results, and also it can depend on which browser you use as you will see by my final test, wow, look at that speed for the 10 meg package.

The first result is using Firefox with a direct connection to the internet.

https://www.cableforum.co.uk/images/...2009/05/15.png

This one is using Firefox with a proxy server.

https://www.cableforum.co.uk/images/...2009/05/16.png

This is using Internet Explorer 6 with the same proxy server.

https://www.cableforum.co.uk/images/...2009/05/17.png

And this is using Internet Explorer without the proxy direct connection to the internet.

https://www.cableforum.co.uk/images/...2009/05/18.png

Re: Free 2 to 10 upgrade
 

Made request shortly before midnight last night to be upgraded to 10meg (this was done online).

This morning I'm now enjoying much faster speeds. Test done with Safari and no proxy:

https://www.cableforum.co.uk/images/...2009/05/13.png

Good show, Virgin:)

Re: Free 2 to 10 upgrade
 

Apologies if you thought i was complaining, however i was not. I'm not one to slate VM as they do me no wrong. As it happens the signal to my cable modem has gone crazy, tech coming tomorrow. ;)

Re: Free 2 to 10 upgrade
 

I'm "area 21" (!) - anyone know what this falls under

Thanks

Re: Free 2 to 10 upgrade
 

Hello!
I got my bill this morning and saw the price increase by £2 so would quite like my 10mb upgrade.
If I phone them up and ask for it now am I going to just be upgraded and everything else stays the same, no hidden costs or anything to worry about?

Thanks.

Re: Free 2 to 10 upgrade
 

Hi, the £2 price increase is seperate to the speed increase.

If you want to register for the speed increase please go to www.virginmedia.com/gofaster

Re: Free 2 to 10 upgrade
 

Looks like I may as well wait. From that timetable showing when it will be ready to upgrade, my town isnt down until July/August.

Re: Free 2 to 10 upgrade
 

As you have seen the timetable that means you should now be registered to recieve the upgrade automatically

However, if you don't register you won't get the upgrade till October

Re: Free 2 to 10 upgrade
 

Sorry I think I can not be making my self clear.

Do I need to do anything to get the upgrade on my PC -when it is ready.
in other words even if its upgraded at Virgins end. Would I need to reboot my modem to get it to work or does it just happen as and when its upgraded?

Also when its done will I be advised or is it (in my case) pure luck that I will notice it! After using my PC at work ( .5mg on a BT line its as fast as we can get !!!) 2mg at home seems fast to me.:dozey:

Re: Free 2 to 10 upgrade
 

I registered a couple of weeks ago in response to VM's email. Got a mailing from VM today stating "Good news! Your up to 10Mb broadband upgrade is here." I know fully well the upgrade hasn't reached us here yet, so no wonder customers are moaning.

Not only that but the wasted postage when I'd already registered, and they also print your main e-mail address behind the not very well stuck flap on the mailing.

Re: Free 2 to 10 upgrade
 

You probably will not be told of the upgrade so best thing is every day or so
reboot the modem and do a speed check . you will spot the speed jump from that

For referance Guildford area seems not Done yet . am in gu14 farnborough 1.97 IS
Best i get on 2meg

TONY

Re: Free 2 to 10 upgrade
 

Gus, might be a silly question but !
I thought every time you turn on the modem it's just like a reboot or am I missing something :confused:
or put another way "How do you reboot the modem" ?
Thanks.

Re: Free 2 to 10 upgrade
 

Turn it off at the wall or remove the power cable for about 10 seconds, thats it.

Re: Free 2 to 10 upgrade
 

no not silly but as good as a reboot . i never turn my modem off think most people dont
do that . I was told leaving it off for hours at a time could cause problems but how i dont have a clue.

tony

Re: Free 2 to 10 upgrade
 

ok thanks Moldova, btw I have just had a look at the timetable and saw that the area I'm closest to is Marske.... right at the bottom :(

Also thanks Tony for the info.