Re: TiVo
 

installer told me gets officially released 1st of april

---------- Post added at 11:39 ---------- Previous post was at 11:36 ----------

just been checking out the apps,twitter says i need a tivo web apps name+pin,Tells me to go to virginmedia/mytivoapps.But the site doesnt seem to exsist?

Re: TiVo
 

Re: TiVo
 

Here you are:D

http://www.virginmedia.com/mytivoapps/

Re: TiVo
 

The Twitter client - have they done it 'right' or 'wrong'?

By this, I mean can it overlay on live TV? Can it tweet the current program name you're watching, or even a shortened link to that program on the VM site? Or is it as bad as the Xbox 'full screen, doing nothing else' one.. :(

Re: TiVo
 

thanks matey,Just been playing who wants to be a millionaire and won £32000.Do wm/tivo send me a cheque or do they put it in my account lol

Re: TiVo
 

When we were in the US last Walmart had a TV with internet apps (think it was Vizio ) it was in demo mode showing the Twitter app up the side while still watching full screen TV it looked pretty good.

http://www.vizio.com/discover/via

Be good if the TIVO could do the same.

Re: TiVo
 

Still no phone call from Virgin and when l talked to customer service she said she knew nothing about Tivo, l am not happy at the moment.

Re: TiVo
 

Would be nice if it happened:D:D:D

Re: TiVo
 

Just got my March bill and Virgin have charged me TiVo £149 activation fee.

I have paid the £149 activation fee on my CC.

Not very happy

EDIT: Rang Virgin and sorted. My error as they had put £149 onto my last bill as a credit and now its come off as a debit.

Re: TiVo
 

Check your "refunds" side of the bill and if there is no credit, then call Customer Care on 150.

---------- Post added at 13:26 ---------- Previous post was at 13:23 ----------

Like the XBox one at launch, the developers are looking at "in screen" use, except Sky owned channels of course!

Re: TiVo
 

Yeah it was my own dumb fault. I just assumed the cc payment didnt touch my bill. doh! :)

Re: TiVo
 

I thought that i heard a big sigh of relief ;):D

Re: TiVo
 

You may hear something else when the wife sees the amount going out to Virgin this month on the bank statement. :Yikes:

Re: TiVo
 

Good one:D

Just say you have got her a belated valentines present?

Re: TiVo
 

I wouldn't use premier only at the moment. Some shows do not have the "new" marker correctly set, particularly US shows.

If you set it to Reapeats & Premier then you will get the recording you want (it will see it as a repeat), but you won't get any more repeats of the same episode witin 28 days provided you keep it on the TiVo.

Or I guess you can set a manual recording, but that sort of defeats the purpose of your £3 TiVo sub ;)

VM need to work on making this EPG data 100% or having premier only is really a pointless option.

---------- Post added at 15:54 ---------- Previous post was at 15:45 ----------

Actually I have a question of my own.

I have done a "thumbs up" on "Top 20...." on MTV Dance. I see today it's recording a "Top 20..." on MTV Base. If I thumbs down "Top 20..." on MTV base will it thumbs down the whole "Top 20..." over all channels or is it intelligent enough to understand my channel preferences ?!

Re: TiVo
 

It should pick up what Genres you like if you rate the others.

Re: TiVo
 

[QUOTE=ntl.wotcha;35191727]I wouldn't use premier only at the moment. Some shows do not have the "new" marker correctly set, particularly US shows.

If you set it to Reapeats & Premier then you will get the recording you want (it will see it as a repeat), but you won't get any more repeats of the same episode witin 28 days provided you keep it on the TiVo.

Or I guess you can set a manual recording, but that sort of defeats the purpose of your £3 TiVo sub ;)

VM need to work on making this EPG data 100% or having premier only is really a pointless option.[COLOR="Silver"]

thanks matey,I changed them to that its just trial and error at min.Its bound to have its bugs,we have just got to be patient and wait for updates.Just dont want to here coming soon lol

Re: TiVo
 

The EPG needs to pick up what's a new episode 100% of the time! Surely that's Tivo's bread and butter, anything but perfection in this area is really disappointing. :(

Re: TiVo
 

It will get sorted,Rome wasn`t built in a day.I remember all the problems with the v+`s but they got sorted,Believe me i have been playing with my tivo allday and it ticks more boxes than crosses and it is only gonna get better with updates

Re: TiVo
 

The problem is that all the EPG data should be spot on. They launched in the UK late 2000 and have been operating on US soil all this time. 11 years to get a correct UK EPG isn't exactly asking for the world!

I agree with your points though regarding other things and expect all the little niggles to be ironed out (padding etc.) through software updates. These things are to be expected from a new box. The EPG on the other hand is bread and butter basics, they can't be affording any hiccups in that area in my opinion. :)

Re: TiVo
 

yer totally right matey,I did expect bugs.But the epg regarding series links(new programs) should be better,it is letting this great equipment down and just shows how great the series link epg is on v+.I suspect vm/tivo are working on that as most of us with them now have got them for free but when existing/new customers start paying out hundreds of pounds out for this equipment and seeing problems like this are not gonna be happy

Re: TiVo
 

Fingers crossed i'm on the list to get a free one! :)

Re: TiVo
 

Hope you are matey,Trust me you will be impressed.VM are certainly upping there game:D

Re: TiVo
 

Well exactly, I forked out £149 quid and £3/month and I'm still finding errors all through the EPG data.

Today for example I asked it to record the new series of Bang Goes the Theory. A *NEW* BBC series, yet in the EPG it's telling me the episode tonight was first aired 01/01/2000 and is therefore a repeat.

That is just not good enough IMO.

Re: TiVo
 

It takes a lot of work to get every single bit of info on the epg correct and as TiVo still hasn't officially rolled out there are still a few bugs around regarding correct premiere dates and first broadcast dates. Anything that is noticed is still being reported to the correct team. Hopefully everything will be running smoothly by the time the full rollout takes place.

Re: TiVo
 

Totally agree,Some people are forgetting that it as not been offically released yet.If you are willing to take a pre release of a product like this you should expect a few bugs still needed to be sorted,I have spent a lot of time playing with it today and must say very impressed and its only gonna get better.

Re: TiVo
 

7 Days left. ... plz plz plz plz plz plz...

Re: TiVo
 

Would be nice, because the guide data for the S1 boxes seems better than the data for VM's TiVo:
http://www.tivocommunity.com/tivo-vb...23#post8426623

I'm sure it takes a lot of work, but......isn't that one of the reasons for the additional £3 per month? If not, can someone break down exactly what the £3 is for?

Re: TiVo
 

But it's ongoing work......

Re: TiVo
 

See what yer saying matey,I am a lucky winner so i dont pay it for 12 months.But people who are paying £3 really are going to have grounds to complain if the epg is not sorted,I suspect that the epg and the 3rd tuner are there top prioty and will/hope will be sorted in there planned march update.I personally am willing to wait till they get things sorted as i have said before its a great/awsome product and the bugs will be sorted(it takes time),What they need now is new channels to support it especially HD that is what will help tivo take off and maybe aquire sky customers

Re: TiVo
 

....which TiVO customers are being asked to pay for now.

I've been working on a big software project for months now, our customers aren't paying a penny until the project is completed to their satisfaction and has no bugs or data issues.

Re: TiVo
 

Wow!

Whenever I order a software build or package, the usual method of payment is 1/3rd up front, 1/3rd on delivery, and final 1/3rd after two months after "going ive"; that is, of course, not counting any projects/enhancements that are T&M based.

Your company must have very strong cash reserves to support the model you describe (especially on big programmes, like a data warehouse or ERP rollout).

btw, "no bugs or data issues" - good luck with that one.:D

btw2, imho, the £3 is for the service, not the software - they should not be confused.

btw3, most software packages come with a maintenance/upgrade annual charge, which is 10-25% of the software list price, which helps pay for upgrades/bug fixes.

Re: TiVo
 

We have a lot of existing customers and charge per customer. Can't go into details about the exact nature of the work I'm doing, but, like any application used by hundreds of customers Europe-wide, correct data is a must.

Re: TiVo
 

And the customer owns the data, surely, not the supplier.

The supplier may code the appropriate checking in the data input/throughput cycles, but the customer has to take some ownership of the GIGO mindset.

Re: TiVo
 

Like I said, can't go into details. :)

As for TiVo - much of what it can do is based on correct guide data, sure, its being worked on - but why do the old S1 boxes appear to have correct data compared to the new VM TiVos? Isn't the data coming from the same source?

Re: TiVo
 

I fully understand that this is pre official roll out and it's good to know it's being worked on. It needs to be near 100% at time of roll out or you're going to just get lots of complaints.

Is there any formal way of customers reporting errors or is it something internal to VM ? And if a mistake is spotted how long to get the correction made ?

Re: TiVo
 

Even the current V+ guide occasionally has errors remember.

Yes TiVo is existing but getting that much info into the guide the are always going to be a couple of wee pieces of data that get missed or are incorrect. Nothing is ever 100% remember. However hopefully VM and TiVo will get there soon.

Re: TiVo
 

Yeah, but the V+ doesn't have an 'record only new episodes for this series' option which relies on correct 'UK premiere' guide data. A lot of TiVo's advanced functionality relies on that data being correct, less so for the V+, which were paying £3 per month less for.

Still, I have faith that these and other issues will be sorted soon (and well before the bulk of VM's 3.8 million TV customers get moved over to TiVo ;)).

Re: TiVo
 

There is a place to report these, presumably setup and monitored by VM staff. Will there b a similar one for tivo?

http://www.digitalspy.co.uk/forums/s...d.php?t=683171

Re: TiVo
 

Yes Stephen, but you must realise that folks like me are waiting to hear from VM to be told that we have, either won a free Tivo, or we are to have one installed after a payment of a possible £150 and an ongoing monthly charge.

For me, apart from the larger hard drive, there is no longer as much of a desire to have a Tivo at present. There are too many reasons, such as no third tuner (Coming soon), problems with padding, un-initiated reboots, no red button and most importantly, poor sd picture quality. These are all features that we already have on the V+. I am very happy with both of my V+ boxes. They give me no trouble whatsoever. Why would I want to fork out more dosh to be an early adopter of an as yet unproven technology?

Re: TiVo
 

Excellent news - one more for the pot, then.

Re: TiVo
 

Very sarcastic response , fixerman has every right to put his views across , all valid in my opinion.

Re: TiVo
 

I agree with all these points and can't believe the 'revolutionary' Tivo doesn't update it's EPG data in real time!

At this point it seems like Virgin are charging £3 a month for a bigger HDD. :p:

Re: TiVo
 

Well I didn't have to convince the Mrs at all about Tivo, we were doing a bit of browsing in the shopping centre and popped into the Virgin store and had a demo, I let him do the whole demo and she seemed to get more excited by the minute especially when she saw the Twitter and Youtube icons.

And then she got disappointed when the sales guy told her that she couldn't buy one now as it is not yet out but there is a waiting list. She then turned to me and asked if we were on the list. She didn't even bulk at £150 price tag.

Re: TiVo
 

I went to a VM store and they had Tivo and V+ connected to the same tv. I flicked between the two boxes and the pq on sd and hd was exactly the same.

What was disappointing in general was the tv they used. They should use a better tv to show off the V+ and Tivo boxes.

Re: TiVo
 

Now, that's what I class as a really inteligent and detailed response to a post making legitimate points about tivo.

Did I miss the bit in the thread title which said only post here if you think Tivo is perfect?

Sorry Hugh, the above is not meant to be offensive, but it's the impression I'm starting to get.

I'm enthusistic about tivo and think it's going to be way bettr than V+ but I refuse to put put blinkers on and pretend it doesn't have things on it that the V+ does better.

I know it's not released yet, but that shouldn't stop people posting their concerns, and accurate guide data is the cornerstone of a PVR.

Re: TiVo
 

Does anyone know if there is a web page to report any software bugs found with TiVo?

Re: TiVo
 

This is how I see it. I've still got my V+HD connected to my HD tv in the bedroom and they look the same to me. Although I think the TiVo's HD is slightly better looking.

Re: TiVo
 

Excellent post , coudn't have been put better.

Re: TiVo
 

You could try here for what the S1 owners and a few others are saying:

http://www.tivocommunity.com/tivo-vb...splay.php?f=69

I am not sure but DF maybe able to say if VM monitor the thread?

Re: TiVo
 

It's not an official portal, but we are feeding back to VM about anything we see.

Most things people are posting about are things we are already aware of and we're picked up our trialists :)

Re: TiVo
 

The one I was in used a 50" Samsung and the menu looked pin sharp, the quality of the HD widescreen menus was outstanding, I really can't wait to get my hands on one of these.

Re: TiVo
 

If you are concerned then it may be best to hold back. You can always have a test drive of TiVo in your local Virgin Media Store?

Re: TiVo
 

pb, I wasn't trying to be offensive - if it came across that way, my apologies.

But, there are a number of posters who want it
a) now (if not sooner)
b) perfect
c) do other stuff that no one has thought of
d) just like to have a bitch about one or all of the above

It's only a bit of kit, for heaven's sake - it's hard to believe the amount of emotion and vitriol that is being raised about it.

Back to the point of your reply - I was trying to be light-hearted, but obviously epic failed, by trying to point out that VM isn't making anyone buy/try/trial this, and if some don't want to buy/try/trial this because of what they have read on this and other forums, it means another one is available for those who do, and perhaps don't have such high/critical standards.

btw, there's a huuuuuuuuge difference between accepting that a new piece of kit will have some issues and having blinkers (imho - ymmv).

Re: TiVo
 

Thanks for that DF i knew that you would be the one to know:D:D

How about none of the above:erm::p::D:D:D

Re: TiVo
 

Plus 10 Meg BB internally ;)

Plus more than 7 days EPG

Plus better search :)


Plus the Kudos of saying you have one on here :p:

Re: TiVo
 

Haha, fair points! :D

Re: TiVo
 

1 - Well said.
2 - A lot better.
3 - A lot better search.

You jammy sod having one, Whoops I have just remembered that i have one:erm:

Re: TiVo
 

Thanks for that Hugh.

I think the problem some people are having is that the functionality the V+ offers is more than enough for them, but with only 20 hours HD recording, because of all the HD channels VM have added, 20 hours is not enough. The only option is tivo, which adds an extra 3 pounds PM for things they don't want/need and they see a couple of things that V+ appears to do better (SD PQ seems to be a personal opinion).

Personally, I really want the added functionality of tivo and although I would prefer it to be free, I understand the need or a 3 pound charge. I just hope the way tivo handles SD and padding dosen't dissapoint (3 recordable tuners will help with padding and is a massive plus over V+)

I look at the overall functionality, and for my requirments, Tivo wins hands down, but the V+ has some great features that shouldnt be ignored. Which is why I, and others, post about them in comparison to tivo.

Re: TiVo
 

Still no phone call to me or a email sent to me about Tivo, when you have pre registered one would expected something by now.

Re: TiVo
 

VM press department could be the place for you Ted LOL :rolleyes:

Re: TiVo
 

Actually the point above about having a 10mb internal modem got me thinking. Don't the existing V+ boxes have modems built in too? If so, what kind of speeds are allocated to them?

Re: TiVo
 

To paraphrase an earlier poster on the opposite end of the spectrum of comments -

"Now, that's what I class as a really inteligent and detailed response to a post making legitimate points about tivo.

Did I miss the bit in the thread title which said only post here if you think Tivo is rubbish?

Sorry muppetman11, the above is not meant to be offensive, but it's the impression I'm starting to get"....;)

Re: TiVo
 

The TiVo modem is capable of 20meg with a software update. Modems in older boxes are around 1-2 meg.

Re: TiVo
 

Come on peeps can we all just get a grip and be real about this as most people who are coming on here are trying to find out about TIVO and not the bickering, bitching and inane posts that have cover so many of the last ? pages:

I have not received a call so i am going to rant on here - What will that do?
I did not receive a flyer so ia ma going to rant on here - What will that do?

Rant to VM and the last word is toGET A GRIP

WE ALL KNOW THAT PEOPLE ARE NOT HAPPY BUT WHAT CAN WE DO ABOUT IT.

RANT OVER

Re: TiVo
 

I haven't got one :(




Its being fitted Friday :D

Re: TiVo
 

TBH, the only rants I've seen on here, over the last couple of days have been from you.

Yes, there have been a few posts complaining, but they haven't been rants. Posts complaining about things are common on public forums, and there have been no more than the normal amount on here IMHO.

You could just ignore them?

Re: TiVo
 

I guess been ironic does not come across well on a forum:erm:

Just trying to lighten the mood?

Re: TiVo
 

Anyone know if the virgin store in harlow, essex has a tivo instore yet?

Re: TiVo
 

If nobody knows, then try this link and give your local store a call. They will be able to advise further :)

http://shop.virginmedia.com/help/store-locator.html

Re: TiVo
 

May be ok that Hugh if id actually posted it :D

Re: TiVo
 

erm, I never stated that you did (it was passingbat).

However, you did respond to his post with

Re: TiVo
 

Its starting to be a lets give vm a bashing again time,Yes the lack of proper info on the tivo as been bad(but vm are not known for great communication).Yes there are issues with the box but vm/tivo i am sure are working on them,If you choose to purchase earlier or like me recieved one in the draw you after accept early problems.VM cant win if they didnt release till it was probrem free people would be moaning about delays,They have clearly released earlier than expected because of demand and people are moaning about the bugs(some who haven`t got them yet).Trust me its a great product sd picture seems fine to me and yes the epg could be better but i cant complain because i aint paying £3p/m and i believe vm are doing there best to get updates done before official launch day(which i believe is the 1st april(not confirmed)if you aint prepared to accept early problems put your money back in your back pocket and wait till sorted or pay it and be patient

Re: TiVo
 

That's a quote a lot who have been given free TIVO state I'm not paying the 3.00 , meaning there thoughts may be different were they paying the 3.00.

Re: TiVo
 

I would not complain if i was been charged a extra £3 per month and also the charge for the box as i have to say living with it, it is ffffffffffffff brilliant and i have not used the V+ for anything since the TIVO box has been installed ( not sure what the others on here think but they are my thoughts )

Re: TiVo
 

I bet we both lose more than that done the couch every month. Its a pint of beer down south, or fish and chips here mate,

Re: TiVo
 

Your chippys reasonable :D

Re: TiVo
 

Yes it is a bit more than that. And I never get the same size fish and the number of chips are inconsistent, I think I should have it for free until they get there quantities 100% accurate.

Regards

John

Re: TiVo
 

Quite right. :D

Re: TiVo
 

Re: TiVo
 

The ST and Times are behind a paywall - we just get the front page.

Re: TiVo
 

Mr Murdoch wants us to pay , his revenues are declining apparently :D

Re: TiVo
 

Am I allowed to copy and paste the text?

Like this:
Virgin Media’s next-generation set-top box, previewed in InGear a year ago, has finally become available in Britain. And it has lived up to its promise: it’s the most sophisticated piece of hardware you can connect to your television.

The new box, designed by Virgin in conjunction with TiVo, the US company that first developed the technology to “live pause” television, contains a hard drive of 1 terabyte capacity — enough to hold about 500 hours of standard-definition programming. It also has three digital tuners, so you could be recording three different channels while watching a fourth, saved show.

But it’s the electronic programme guide (EPG) that really breaks new ground. Like the EPGs for Freeview and Sky set-top boxes, you can search up to seven days in advance to choose shows and even entire series to record. But in case you missed a show, this new box also lets you search seven days into the past. As long as the show you missed is available via the BBC’s iPlayer or Virgin’s own Catch Up service — which archives most of the big series on the major channels — you can be watching it in seconds.

Select “more info” and you get a full cast listing. Select an actor’s name and you can see what else they’ve been in, view trailers and extras on YouTube and, if available, start watching other shows and films in which they have appeared. The box also houses apps for Facebook, eBay and Twitter, and lets you play a selection of simple games on your TV.

This is all possible because the new box is connected to Virgin’s cable internet network — and therein lies a potential problem: if your house is not in a cabled area (and that’s half the country) one of these boxes is no good to you.

Other disadvantages include a creaky, lightweight remote control that lacks a qwerty keypad (which means updating your Facebook status will be a long-winded and frustrating affair) and a waiting list of more than 50,000 people hoping to get their hands on the new equipment before you do.

Re: TiVo
 

I'm all for looking and discussing pros and cons but WOW

Those last two paragraphs can only have been written from a Murdoch company.

Re: TiVo
 

The one I was in (I went to the one in Slough) was Samsung 50" also. Maybe just a poor set up because even in HD the pq was blurred around the edges of the tv.

Re: TiVo
 

Hi just thought I'd join, been watching the forum a while and decide to give it a go.

Two things if you can help, 1st is there any way of finding out if you are VIP20/30 or Triple XL as we have V+HD SA and an old NTL Samsung box with XL tv and premium channels and HD on the V+HD including HD premium channels
also XL BB and phone and if you are VIP 20/30 what's the deal I've only seen VIP 50 and Triple XL covered.

2nd What's the deal with pre-reg ending today are we going see something happening next week any info???

Thanks:waving:

Re: TiVo
 

Re: TiVo
 

Thanks for the welcome

Re: TiVo
 

welcome to the forum matey

---------- Post added at 20:30 ---------- Previous post was at 20:30 ----------

:D

Re: TiVo
 

Thanks for the welcome

Re: TiVo
 

I tried searching through this thread but its huge :(

Does the BBC red button service work on TIVO, i.e would I be able to see the F1 Grand Prix practice which is only available on the red button service?

Re: TiVo
 

:welcome: to the forum mate :wavey:

1. give Customer Care a ring on 150 as they will know what package you are on. You have all the elements for VIP from what I can see :)

2. Pre Reg closed today to allow us to process the list and contact pre regs via email to sign up online / choose install date etc. Once everyone has an install booked it will then be opened to existing/new customers who didn't pre reg to order, but they are likely to get May/June installs

---------- Post added at 21:15 ---------- Previous post was at 21:13 ----------

Not currently no. We have just launched BBC iPlayer via red button. If you have no other box in the home and want this feature then best wait until we have launched the full red button service on TiVo.

Re: TiVo
 

Thanks DF looking forward to Tivo (hopefully soon)

Re: TiVo
 

Thanks, looks like I'll have to lug my other box into the main room every fortnight to watch the F1 when I get a TIVO :(

Re: TiVo
 

I have had my Virgin TiVo since last Thursday and I am an ex Series 1 owner. I've also paid £149 up front and will now be paying £3 a month extra. Despite a few glitches and problems with the guide data, for me the Virgin TiVo is way, way better than V+. At last I can set recordings without first having to find out when a programme is on and which channel it's on so that I can spend ages navigating to it on the EPG. I can even set series links for programmes that aren't on yet so that I don't miss them when they start. Suggestions will find lots of other great programmes for me that I would otherwise have missed.

There are also so many small features that make the whole viewing experience so much better. It's difficult to explain the benefits of TiVo to someone, you have to experience it for a while and then when you move away from it you really miss it.

TiVo is probably not for everyone but it's a different way of watching TV. Reminders don't exist because you record everything and watch everything when you are ready to watch it. I watch more TV in less time.

You can't judge TiVo fairly until you've used it for a short while so that it's got a full list of recorded programmes and suggestions. That's when many of the benefits of TiVo will be experienced. I've only had my TiVo for a few days, but with my Series 1 I hardly bothered with the EPG, I would always just go straight to my list of recorded programmes.

For me, Tivo, even in it's current state, has been worth every penny.

Re: TiVo
 

6 days to go .... I think I shall give up now.

Re: TiVo
 

Couldn`t have said it better myself

---------- Post added at 22:43 ---------- Previous post was at 22:26 ----------

Keep the faith matey;)

Re: TiVo
 

Couple of questions hopefully one of you tivo experts can answer.
1.i noticed my suggested programs had 7 items in it today but it seems to only record the sd versions not hd,is there a setting to change that.
2.will suggested programs cause my series link pre programmed programmes to fail

Re: TiVo
 

Not a TiVo expert but from what I've picked up:
1. No, at the moment it only records the SD version but Virgin are aware of this and look to change it in the future.
2. No, the preset programmes have a higher recording priority than the suggestions.

I think the above is correct!

Re: TiVo
 

It will record HD suggestions, but it's currently random in selecting them to record