Re: Changes to Virgin TV (2020)
 

I think you must have missed the link, here it is again:

https://www.digitaltveurope.com/2020...y-tv-operator/

Re: Changes to Virgin TV (2020)
 

Do BT even have their own tv service anymore? They sold their soul to SKY didn't they?
As for VMTV less said about those clowns the better.

---------- Post added at 02:14 ---------- Previous post was at 02:13 ----------

You should know by now mate Virgin media can do no wrong in some peoples eyes.

Re: Changes to Virgin TV (2020)
 

BT tv still goes with the option of adding NOW tv to the EPG.

Re: Changes to Virgin TV (2020)
 

They all have their weaknesses and strengths and Virgin Media are no different in that respect.

Re: Changes to Virgin TV (2020)
 

You just said exactly what i've been telling people for ages mate, every tv provider has their good and bad.

---------- Post added at 11:43 ---------- Previous post was at 11:42 ----------

Thanks mate.

Re: Changes to Virgin TV (2020)
 

Waiting for virgin media rep gto call around and hold a gun my head to sign a contract. O yes it's MY choice . Vote with your credit card .other choices are available!

Re: Changes to Virgin TV (2020)
 

Here’s the source article - ironically, most complaints were about how complaints were handled...

Re: Changes to Virgin TV (2020)
 

I can believe that. A neighbour wrote to the CEO on my advice because frontline staff were giving him the runaround.

After waiting ages for a reply he got a holding email and then a letter arrived. It was simply copy/paste waffle and the last sentence actually said he had to go to their regulator and if he emailed them again they would 'consider disconnecting all his services'!!!

I was gobsmacked. As he's out of contract he's gone to Sky to save them the bother; do they really expect people to tolerate this :shocked:

Re: Changes to Virgin TV (2020)
 

Most companies will rather loose a customer who winges straight to the top when the companies own investigations show the complaints are unfounded or the customer has not followed procedures.
Their compaints team will deal with issues and take any action they deem necessary.

Re: Changes to Virgin TV (2020)
 

[QUOTE=newapollo;36030017]I'm on the Ultimate Oomph package and have been credited £36.25 for Sky and BT Sports from 23rd March.

...........
Was really silly of me, I never got round to doing this when I should have done, despite advising a friend of mine to do it when it was first initiated as he was under the impression only Sky were doing this and Virgin wasn't offering it.

I'm on the Ultimate pack as well and I've only just today submitted my request to pause both Sky and BT Sports so have paid at least 2months that I could have had paused. Not sure how much longer this is going to be available for now and will obviously depend on Sky and BT as to how much longer.

TrevP

Re: Changes to Virgin TV (2020)
 

A factor for VM with TV problems is the very nature of the distribution process. Each area of the country has equipment and connections, each of which can fail.

Re: Changes to Virgin TV (2020)
 

My Guess is that in the past virgin used to give in to any moaner , discounts etc. Me included .Now they are less inclined do do so .That brings the moaners out in hoards (no names but guess most here can think of one or two) as l said before vote with your credit/standing order. Moaners try asking your utilities company of a lower price at the end of your contact.

Re: Changes to Virgin TV (2020)
 

TiVo is reporting that Challenge +1 (Channel 230) is set to close on June 1st at 6am.

Re: Changes to Virgin TV (2020)
 

According to TV Guide channel lists Challenge +1 will not be closing on 1st June. They are still showing broadcast listings for the channel on Virgin, Sky and Freesat

Re: Changes to Virgin TV (2020)
 

It may only be closing on Cable. MB didn't say it was closing on all platforms, simply report the message it shows currently on the EPG on VM.

Sometimes these closing notices on the EPG come to nothing, but they are correct more often than not.